Page 2 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch; Chapter 2
1 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that yournew ServSwitch keyboard/video/mouse switch will save you money, time, andeffort. That...
Page 3 - SERVSWITCH DUOTM; TRADEMARKS USED IN THIS MANUAL
2 SERVSWITCH DUO™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, ServSwitch and ServSwitch Duo are trademarks of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Compaq is a registered trademark of Compaq Computer Corporat...
Page 5 - (b) Increase the separation between the equipment and the receiver.
4 SERVSWITCH DUO™ EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class Bcomputing device in accordance with the specifications in the European standardEN55022. These limits are designed to provide reasonable protection againstharmful...
Page 6 - de que el aparato eléctrico sea operado.
5 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para refer...
Page 8 - Chapter; Viewing the Firmware Revision, Restoring Mouse
7 TABLE OF CONTENTS Contents Chapter Page 1. Specifications ............................................................................................... 9 2. Introduction ............................................................................................... 112.1 Features and Benefits of...
Page 10 - CHAPTER 1: Specifications; across Premium Extender Cable
9 CHAPTER 1: Specifications 1. Specifications Compliance — CE (EN55022 Class B); FCC Part 15 Subpart J Class A, IC Class/ classe A Standards — VGA, SVGA, XGA, or XGA-2 video Interfaces — Video: VGA;Keyboard and mouse: IBM PS/2 compatible;Expansion port: Proprietary variant of TIA RS-232 Resolution —...
Page 11 - 00,000 hours (based on the historical reliability of
10 SERVSWITCH DUO™ Connectors — All rear-mounted: (2) HD15 female for monitor attachment;(4) 6-pin mini-DIN female for keyboard and mouse attachment; (1) DB15 female for RS-232;(1) Barrel jack for power;For each computer port, a set of (1) HD15 female (for video attachment) and (2) 6-pin mini-DIN fe...
Page 13 - • The ServSwitch Duo itself.
12 SERVSWITCH DUO™ 2.2 The Complete ServSwitch Duo Package You should have received these components with your ServSwitch Duo: • The ServSwitch Duo itself. • A power-supply transformer and output cord. • A power-supply input cord suitable for your country or region. • (1) PS/2 to serial mouse adapte...
Page 16 - CHAPTER 2: Introduction; does
15 CHAPTER 2: Introduction 2.4 Safety Concerns As you prepare to install the ServSwitch Duo, please keep these things in mind: • The Switch is for use in dry, oil-free indoor environments only. • Warning: The Switch’s power adapter contains no user-serviceable parts, but it does contain parts capabl...
Page 17 - Appendix A
16 SERVSWITCH DUO™ 3. Installation 3.1 What You Will Need You’ll need these things to be in place before you can install your ServSwitch Duo: • Cables to connect the ServSwitch Duo to the keyboard, video, and mouse ports of each of your PCs. Cable specifications are given in Appendix A . (You do not...
Page 20 - CHAPTER 3: Installation; you’ll need adapters, as shown in Figure 3-2 below . Refer to the; Appendix; for
19 CHAPTER 3: Installation To connect computers with serial mouse ports and PC/AT style keyboard ports, you’ll need adapters, as shown in Figure 3-2 below . Refer to the Appendix for cable guidelines. Figure 3-2. Using adapters to connect computers with serial mouse ports or PC/AT keyboard ports. 3....
Page 21 - , then the Switch itself, as directed in the; IMPORTANT NOTE; Configuring your PCs
20 SERVSWITCH DUO™ 4. Configuration To configure your ServSwitch Duo system, you’ll need to configure first theattached PCs, as directed in Section 4.1 , then the Switch itself, as directed in the rest of this chapter. IMPORTANT NOTE Throughout the rest of this manual, the [Enter] designation refers...
Page 22 - CHAPTER 4: Configuration; not; digit
21 CHAPTER 4: Configuration key while you plug in the ServSwitch Duo; do not release SELECT until the ServSwitch Duo displays “C” to show that it is in configuration mode. • To enter configure mode while the ServSwitch Duo is running, hold down the SELECT key for 5 seconds until the front-panel disp...
Page 23 - ServSwitch Duo scans every one of its ports during autoscanning
22 SERVSWITCH DUO™ 4.2.3 A UTOSCANNING : S ETTING THE S CAN M ODE AND P AUSE T IME The ServSwitch Duo begins autoscanning its CPU channels (that is, brieflydisplaying each channel’s video in turn) when you type in the hotkey sequencefollowed by the letter “A” (see Section 5.7 ). By default, the Swit...
Page 25 - • Microsoft IntelliMouse
24 SERVSWITCH DUO™ The ServSwitch Duo supports “Internet mice” that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other type of scrollingcontrol and sometimes have additional buttons. Examples are: • Microsoft IntelliMouse • Logitech Pilot Mouse+ • Logitech MouseMa...
Page 28 - —the Switch blanks the screen, disconnects the
27 CHAPTER 4: Configuration 4.2.9 S ETTING THE P ASSWORD There are many situations where unrestricted access to corporate file servers orsensitive information needs to be controlled. In such circumstances, the ServSwitchDuo can be locked away in a room or secure cabinet and controlled remotely. Inth...
Page 29 - The green CPU-status LEDs numbered 1 through; The Front-Panel Pushbuttons and the Remote-Control Module; SELECT key and Remote-Control Module; ). To access configuration mode while the Switch is
28 SERVSWITCH DUO™ 5. Operation This chapter explains the general operation of the ServSwitch Duo. Werecommend that you read this chapter carefully before starting to use the Switch;also make sure you have read the important note on page 20. 5.1 Power Status At power-up, the ServSwitch Duo selects C...
Page 30 - An optional Remote-Control Module (“RCM” for short, our product code; AUTO key
29 CHAPTER 5: Operation An optional Remote-Control Module (“RCM” for short, our product code KV6REM) is also available for the ServSwitch Duo. It’s a small hand-heldcomponent—with its own copies of the Switch’s SELECT key and front-paneldisplay—whose 10-foot (3-m) cord you can plug into the Switch’s...
Page 32 - Things To Keep in Mind About the Keyboards and Mice; When your PCs are powered on, they communicate with any; Mouse characteristics:; Do not unplug a PS/2 mouse connection from a PC while
31 CHAPTER 5: Operation 5.5 Using the Dual Control Ports (A and B) The ServSwitch Duo has two control ports, “A” and “B.” Each control port has akeyboard, mouse, and monitor connection, and either can be used to access theSwitch. Typically port A is used for local access, and port B for remote acces...
Page 35 - To “tab through” channels:
34 SERVSWITCH DUO™ Examples of common hotkey commands (assuming the hotkeys are [Ctrl] and[Alt]): • To select channel 2: Press and hold [Ctrl] and [Alt], press and release [2], release [Ctrl] and [Alt]. • To “tab through” channels: Press and hold [Ctrl] and [Alt], press and release [Tab] (repeat as ...
Page 36 - NT Server B
35 CHAPTER 5: Operation 5.8 On-Screen Menu Control Another convenient way to select CPU channels on the ServSwitch Duo is throughthe Switch’s on-screen menu. This menu consists of channel numbers (and, incascaded systems, channel addresses) paired with computer names that you assign.The menu is call...
Page 37 - and the
36 SERVSWITCH DUO™ 5.8.1 A DDING A C OMPUTER TO THE M ENU L IST With the menu visible on the screen, press the [Insert] key. This will cause a new“Computer” entry field to be inserted on the menu. This is highlighted in red witha flashing cursor to indicate the text entry position. Type in a name up...
Page 40 - Probable; IntelliMouse
39 CHAPTER 5: Operation If you have powered down your ServSwitch Duo, or if you are attempting to hot- plug a system into it, you may be able to restore lost mouse movement using theServSwitch Duo's mouse-restoration functions. Mouse-restoration functions should be used with caution, because unpredi...
Page 41 - of the; for more information.) The normal use of this connector is as the; Cascading ServSwitch Duos; ) or select your desired
40 SERVSWITCH DUO™ 5.12 RS-232 Control There is yet one more way to select channels on the ServSwitch Duo: through itsRS-232 serial port. (This is a proprietarily pinned DB15 connector; see Section A.3 of the Appendix for more information.) The normal use of this connector is as the attachment point...
Page 44 - CHAPTER 6: Troubleshooting; Your mouse does not move the cursor/pointer.
43 CHAPTER 6: Troubleshooting 6. Troubleshooting 6.1 Things To Try This section suggests possible answers for a number of problems that peoplesometimes encounter when trying to operate the ServSwitch Duo. If the suggestedactions don’t solve your problem, or if you don’t see a listing for the type of...
Page 45 - ) or—especially if the mouse is an IntelliMouse—use the mouse-
44 SERVSWITCH DUO™ Problem: Your keyboard does not function or functions only intermittently. The Num LockLED does not always light when the Num Lock key is pressed. Possible Solution: Some older keyboards were designed for use with specific computers and are nottruly PC/AT or PS/2 compatible. These...
Page 46 - Compaq MX11800 model integrated keyboard and mouse only:
45 CHAPTER 6: Troubleshooting Problem: The ServSwitch Duo does not power on correctly (display is blank or stuck afterpower-up). Possible Solution: Power down all CPUs attached to the ServSwitch Duo. Then power down theSwitch itself—preferably, if it’s plugged into a switchable power outlet, by swit...
Page 47 - If you determine that your ServSwitch Duo is malfunctioning,; Shipping and Packaging; If you need to transport or ship your ServSwitch Duo:
46 SERVSWITCH DUO™ 6.2 Calling Black Box If you determine that your ServSwitch Duo is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. W...
Page 48 - APPENDIX: Cable and Connector Guidelines; Cable and Connector Guidelines; pin mini-DIN male to 6 pin mini-DIN male with all
47 APPENDIX: Cable and Connector Guidelines Appendix: Cable and Connector Guidelines IMPORTANT NOTE The maximum cable lengths supported vary widely between devices andcables. It might be possible to use cables that are longer than thosespecified below with certain PCs and peripherals, but this canno...
Page 49 - These require a special adapter, with the pinning shown in the; Female
48 SERVSWITCH DUO™ RS-232 serial mice: These require a special adapter, with the pinning shown in the illustration below, to connect the ServSwitch Duo’s PS/2 mouse port to the RS-232port on a PC. One of these adapters is included with your Switch for each fourCPU ports it has. PS/2 type mouse cable...
Page 51 - DISCLAIMERS
50 SERVSWITCH DUO™ DISCLAIMERS While every precaution has been taken in the preparation of this manual, themanufacturer assumes no responsibility for errors or omissions. Neither does themanufacturer assume any liability for damages resulting from the use of theinformation contained herein. The manu...
Page 52 - NOTES
