Page 2 - Trademarks Used in this Manual; We‘re here to help! If you have any questions about your application
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 2 724-746-5500 | blackbox.com Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Lin...
Page 3 - FCC and IC RFI Statements
724-746-5500 | blackbox.com FCC and IC RFI Statements 724-746-5500 | blackbox.com Page 3 Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that ...
Page 4 - Todas las instrucciones de operación y uso deben ser seguidas.
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 4 724-746-5500 | blackbox.com Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las ...
Page 5 - Table of Contents; Contents
724-746-5500 | blackbox.com Table of Contents 724-746-5500 | blackbox.com Page 5 Contents 1. Specifications.............................................................................................................................................................................. 62. Overview ........
Page 7 - Multiple switching
724-746-5500 | blackbox.com Chapter 2: Overview 724-746-5500 | blackbox.com Page 7 2. Overview 2.1 Introduction There are four versions of the four-way ServSwitch Wizard™ VGA (USB), each of which allows a single operator to control up to four computer systems and share peripherals among them in a ve...
Page 8 - Additional Items You May Need; * The rackmount bracket is compatible with the KV3004A model only
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 8 724-746-5500 | blackbox.com 2.2 Features Multiscreen Versions The ServSwitch Wizard VGA (USB) includes separate models to support one, two, three, or four video heads per channel. Multiple Switching The attached peripheral devices can be...
Page 12 - Number
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 12 724-746-5500 | blackbox.com 2.6.2 Rear Panel Figure 2-5 shows the rear panel of the unit. Table 2-4 describes its components: 1 2 3 4 USB2.0 SWITCHED USB 1 USB 2 V1 V2 V3 V4 5V 4A INDOOR USE ONLY USER CONSOLE OPTIONS 12 11 11 11 11 4 5 ...
Page 13 - Chapter 3: Installation; There are two main mounting methods:
724-746-5500 | blackbox.com Chapter 3: Installation 724-746-5500 | blackbox.com Page 13 3. Installation 3.1 Mounting There are two main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets (KV3004A model only) using RMK4007 Rack brackets (KV3004A model...
Page 14 - To connect peripherals to the user console
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 14 724-746-5500 | blackbox.com 3.2 Connections Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 User console The ports that make up the user...
Page 15 - Figure 3-5. Connecting multiple video monitors to the user console.
724-746-5500 | blackbox.com Chapter 3: Installation 724-746-5500 | blackbox.com Page 15 4 Video monitor(s): VGA video ports are used throughout. Single screen units: Attach the lead from the video monitor to the VGA connector of the user console area. See Figure 3-4. INDOOR USE ONL Y USER CONSOLE OP...
Page 16 - To connect a computer system; from a computer to a VGA input port.
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 16 724-746-5500 | blackbox.com 3.2.2 Computer systems Each computer system is connected to the ServSwitch Wizard VGA (USB) unit using up to three cables for the KV3004A and up to six cables for the KV3204A, KV3304A and KV3404A. To connect ...
Page 18 - To connect the power supply; Attach the output lead from the power adapter to the; Connect the power lead to a nearby main supply socket.
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 18 724-746-5500 | blackbox.com 3.2.3 Power in connection The ServSwitch Wizard VGA (USB) unit is supplied with either a 12.5W (single screen version) or 20W (Multiscreen versions) power adapter. There is no on/off switch on the unit, so op...
Page 19 - Channel switching by external control; To connect a computer or device for remote control
724-746-5500 | blackbox.com Chapter 3: Installation 724-746-5500 | blackbox.com Page 19 3.2.4 Channel switching by external control The OPTIONS port allows external control of the current channel by commands sent either via RS-232 serial input or by switching one of the four channel select input lin...
Page 20 - ASCII
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 20 724-746-5500 | blackbox.com 3.2.4.2 Control by RS-232 serial Where the external control is via RS-232 signal, ensure that the configuration menu option O is set to 1 or 3 to enable RS-232 control. Serial port parameter settings Ensure t...
Page 21 - Slave unit; Figure 3-15. Connections for synchronizing two units
724-746-5500 | blackbox.com Chapter 3: Installation 724-746-5500 | blackbox.com Page 21 3.2.5 Synchronizing multiple units ServSwitch Wizard VGA (USB) units can be connected together so that they operate in a synchronized manner. Thus, two KV3004A units can be made to switch two video heads in a sim...
Page 22 - Managing EDID video display information; EDID Emulation
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 22 724-746-5500 | blackbox.com 1 2 3 4 USB2.0 SWITCHED USB 1 USB 2 5V 4A INDOOR USE ONLY USER CONSOLE OPTIONS V1 V2 V3 V4 Display 1 Display 2 Display 3 Display 4 Computer 1 EDID Computer 2 EDID Computer 3 EDID Computer 4 EDID 3.2.6 Managin...
Page 23 - Chapter 4: Configuration; Using the Configuration Menu; To use the configuration menu; Enter; The display will show:; To exit the configuration menu and save changes
724-746-5500 | blackbox.com Chapter 4: Configuration 724-746-5500 | blackbox.com Page 23 4. Configuration 4.1 Using the Configuration Menu The configuration mode allows you to determine numerous aspects of the ServSwitch Wizard VGA (USB) unit capabilities. To use the configuration menu During normal...
Page 25 - General configuration; CTRL
724-746-5500 | blackbox.com Chapter 4: Configuration 724-746-5500 | blackbox.com Page 25 4.2 General configuration 4.2.1 Changing hotkeys ServSwitch Wizard VGA (USB) units use CTRL and ALT as their standard hotkeys. These can be changed if they clash with other software or hardware within the instal...
Page 26 - OPTIONS port channel control behavior
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 26 724-746-5500 | blackbox.com 4.2.4 OPTIONS port channel control behavior You can determine how the OPTIONS port responds to channel control inputs. To define the OPTIONS port behavior 1 Enter the Configuration menu (see Section 4.1 for d...
Page 28 - Performing upgrades; Items required to perform an upgrade; Query Unit
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 28 724-746-5500 | blackbox.com 4.3 Performing upgrades The ServSwitch Wizard VGA (USB) unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port. Items required to p...
Page 29 - where xxx is the firmware version.; Issues to consider when performing flash upgrades
724-746-5500 | blackbox.com Chapter 4: Configuration 724-746-5500 | blackbox.com Page 29 7 From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file: VGAUSB_xxx.txt where xxx is the firmware version. The upgrade file details will be displayed within the dialo...
Page 30 - Selecting a computer; Using the front panel controls (see below); Selecting a computer using the front panel; To select a computer using the front panel; Figure 5-2. Changing the switching mode using the MODE button.
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 30 724-746-5500 | blackbox.com 5. Operation 5.1 Selecting a computer There are four main ways to switch the common peripherals to specific computer channels: • Using the front panel controls (see below) • Using hotkeys • Using mouse button...
Page 31 - Selecting a computer using hotkeys; Choosing which computers are accessed when using hot keys + tab
724-746-5500 | blackbox.com Chapter 5: Operation 724-746-5500 | blackbox.com Page 31 5.1.2 Selecting a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer channel. There are two mains ways to ...
Page 32 - Selecting a computer using the mouse buttons; Choosing which computers are accessed when using mouse buttons
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 32 724-746-5500 | blackbox.com To use additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), you can also add additional keypresses in order to determine which peripherals are switched: 1 S...
Page 33 - Locking access to the computers
724-746-5500 | blackbox.com Chapter 5: Operation 724-746-5500 | blackbox.com Page 33 5.2 Locking access to the computers When privacy is required, you can lock access to the connected computers via the unit. To lock the unit 1 Simultaneously press and hold CTRL and ALT (or other hotkeys, if altered)...
Page 35 - To start autoscanning; • On the keyboard, press; • Press the; button on the front panel, or
724-746-5500 | blackbox.com Chapter 5: Operation 724-746-5500 | blackbox.com Page 35 To start autoscanning • On the keyboard, press CTRL ALT X . Notes: During autoscanning, mouse switching, hot key + tab and interactivity with the computers are all disabled. During autoscanning, only the KVM and spe...
Page 36 - A.1 Enumerated USB switching; Enumeration; A.2 Emulated USB switching; Emulating
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 36 724-746-5500 | blackbox.com Appendix A. What is True Emulation? True Emulation represents a significant breakthrough in sharing USB devices between two or more computer systems. Until this point, the problem has been how to create a USB...
Page 37 - Appendices; and also uses the USB hubs to link with the computers.
724-746-5500 | blackbox.com Appendices 724-746-5500 | blackbox.com Page 37 True Emulation is not necessarily required by other USB devices, which is why you will also find two enumerated circuits included (shown in green within the block diagram) alongside the True Emulation feature (shown in blue)....
Page 38 - Appendix B. Default EDID video modes
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 38 724-746-5500 | blackbox.com Appendix B. Default EDID video modes The following digital video modes are defined within the default EDID information held by the ServSwitch Wizard VGA (USB) units. This information is used only if no new ED...
Page 39 - Serial remote control and flash upgrade cable (8p8c)
724-746-5500 | blackbox.com Appendices 724-746-5500 | blackbox.com Page 39 Appendix C. Cable pin-outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs ar...
Page 40 - Appendix D. Safety information; • For use in dry, oil free indoor environments only.
ServSwitch Wizard VGA (USB) 724-746-5500 | blackbox.com Page 40 Appendix D. Safety information • For use in dry, oil free indoor environments only. • Both the ServSwitch Wizard VGA (USB) unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them ...
Page 41 - About Black Box; NETWORK SERVICES; Tech support the
724-746-5500 | blackbox.com About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, ...