Page 3 - SERVSELECT; III INSTALLER/USER GUIDE; Welcome to the ServSwitch; ServSelect III cables SAMs
1 SERVSELECT TM III INSTALLER/USER GUIDE Welcome to the ServSwitch ™ Family! Thank you for purchasing a BLACK BOX ® ServSelect ™ III! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSelect III will save you money, time, and effort. That’s because the ServS...
Page 4 - III; INSTALLER/USER GUIDE; a. Reorient or relocate the receiving antenna.
SERVSELECT TM III INSTALLER/USER GUIDE 2 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s ...
Page 5 - UL is a registered trademark of Underwriters Laboratories Inc.
3 COMPLIANCE STATEMENTS Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment has also been found to comply with European standards EN50082 ...
Page 7 - NOM STATEMENT; C: El aparato ha sido expuesto a la lluvia o
5 NOM STATEMENT C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.
Page 8 - SERVSELECT III INSTALLER/USER GUIDE; Table of Contents
SERVSELECT III INSTALLER/USER GUIDE 6 Table of Contents 1. Specifications ...................................................................................................7 2. Product Overview.............................................................................................9 2.1 Feature...
Page 10 - SERVSELECT III; ServSelect III Product Specifications
SERVSELECT III TM INSTALLER/USER GUIDE 8 Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1280 x 1024 @ 75 Hz Update Port Number 1 Type Serial RS-232 Connector DB9 Male Analog Port Sets Number 1 or 2 Type PS/2, VGA and ACI Connecto...
Page 11 - CHAPTER 2: PRODUCT OVERVIEW; Features and Benefits; The ServSelect; Server Access Module; ServSelect III; switches feature a Share Mode function that allows two users to
CHAPTER 2: PRODUCT OVERVIEW 9 2. Product Overview 2.1 Features and Benefits The ServSelect ® III family of switches integrate field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, easy-to-us...
Page 12 - Cascading expansion
SERVSELECT III INSTALLER/USER GUIDE 10 Video The ServSelect III provides optimal resolution for analog VGA, SVGA and XGA video. Achieve resolutions of up to 1280 x 1024 with a 10 foot cable and up to 800 x 600 with a 50 foot cable. Resolutions will vary depending upon the length of cable separating ...
Page 13 - Safety Precautions; the same phase. For best results, they should be on the same circuit.
CHAPTER 2: PRODUCT OVERVIEW 11 Figure 2-1. Example of a ServSelect III Configuration 2.2 Safety Precautions To avoid potential video and/or keyboard problems when using BLACK BOX products: • Ι f the building has 3-phase AC power, ensure that the computers and monitors are on the same phase. For best...
Page 15 - CHAPTER 3: INSTALLATION; Supplied with the ServSelect III switch; Additional items needed; Rack Mounting Your ServSelect III Switch; To install the 1U switch mounting bracket:
CHAPTER 3: INSTALLATION 13 3. Installation 3.1 Getting Started Before installing your ServSelect III switch, refer to the following list to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation. Supplied with the ServSelect III switch • Po...
Page 16 - Installing the ServSelect III Switch
SERVSELECT III INSTALLER/USER GUIDE 14 4. Attach four cage nuts or clip nuts to the rackmounting flange of the rack cabinet so that the nut is positioned on the inside of the rack. NOTE: Nuts are not included with the rackmount kit. 5. Mount the switch assembly to the rack cabinet by matching the ho...
Page 17 - Locate the SAMs for your ServSelect III switch.
CHAPTER 3: INSTALLATION 15 Figure 3-2. Basic ServSelect III Switch Configuration To connect a server using a SAM: 1. Locate the SAMs for your ServSelect III switch. 2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the first server you will be connecting ...
Page 18 - Locate a ServSelect III cable for the server you wish to connect.; Connecting Users; To connect local peripherals:; Bundle and label the cables for easy identification.; Cascading ServSelect III Switches; To cascade multiple ServSelect III switches:
SERVSELECT III INSTALLER/USER GUIDE 16 NOTE: When connecting a Sun SAM, you must use a multi-sync monitor to accommodate Sun computers that support both VGA and sync-on-green or composite sync. To connect a server using a ServSelect III cable: 1. Locate a ServSelect III cable for the server you wish...
Page 19 - Adding Legacy Switches
CHAPTER 3: INSTALLATION 17 NOTE: The system will automatically “merge” the two switches together as one. All servers connected to the cascaded ServSelect III switch will display on the main ServSelect III switch server list in the OSD interface. 5. Repeat steps 3 and 4 for all additional (secondary)...
Page 20 - Mount the primary KVM switch into your rack cabinet.
SERVSELECT III INSTALLER/USER GUIDE 18 Figure 3-4. ServSelect III Switch Configuration with Legacy KVM Switches To add a legacy KVM switch: 1. Mount the primary KVM switch into your rack cabinet. 2. Connect one end of a CAT 5 cable to an available port on the back of your ServSelect III switch. 3. A...
Page 21 - Setting Up Your ServSelect III Switching System
CHAPTER 3: INSTALLATION 19 2. Locate the port set labeled A on the back of the switch. Connect these peripherals to their respective ports. 3. For the multiuser, 16-port ServSelect III switch, repeat steps 1 and 2 for the local ana-log port set labeled B. 4. Bundle and label the cables for easy iden...
Page 23 - CHAPTER 4: BASIC OPERATIONS; Controlling Your System at the Analog Ports; To access the Main dialog box:; Press; Print Screen; to launch the OSD interface. The Main dialog box displays.
CHAPTER 4: BASIC OPERATIONS 21 4. Basic Operations 4.1 Controlling Your System at the Analog Ports The ServSelect III switch features one or two analog port sets on the back of the switch that allow you to connect a monitor and a PS/2 keyboard and mouse for direct analog access. The ServSelect III s...
Page 24 - OSD Interface Status Symbols
CHAPTER 4: BASIC OPERATIONS 22 Viewing the status of your switch The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. Selecting servers Use the Main dialog box to select servers. When you select a server,...
Page 25 - Navigating the OSD Interface; OSD Interface Navigation Basics
CHAPTER 4: BASIC OPERATIONS 23 To disconnect the user from a server: Press Print Screen and then Alt+0 . This leaves the user in a free state, with no server selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch servers using a hotkey sequenc...
Page 26 - OSD Interface Navigation Basics (Continued)
CHAPTER 4: BASIC OPERATIONS 24 This Keystroke Does This F1 Opens the Help screen for the dialog box. Alt+Hotkey Opens dialog boxes, selects or checks options and executes actions when used with underlined or other designated letters. Alt+X Closes the current dialog box and returns to the previous on...
Page 27 - Configuring OSD Interface Menus; To access the Setup menu:; Setup Features to Manage Routine Tasks for Your Servers
CHAPTER 4: BASIC OPERATIONS 25 4.4 Configuring OSD Interface Menus You can configure your ServSelect III switch from the Setup menu within the OSD interface. Select the Names button when initially setting up your switch to identify servers by unique names. Select the other setup features to manage r...
Page 28 - Click Setup. The Setup dialog box displays.; Assigning server names; To access the Names dialog box:; to launch the OSD interface. The Main dialog box will appear.
CHAPTER 4: BASIC OPERATIONS 26 2. Click Setup. The Setup dialog box displays. Figure 4-2. Setup Dialog Box Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the SAM or ...
Page 29 - Repeat steps 1 to 3 for each server in the system.; Escape; to exit the dialog box without saving changes.; Assigning device types
CHAPTER 4: BASIC OPERATIONS 27 To assign names to servers: 1. In the Names dialog box, select a server name or port number and click Modify. The Name Modify dialog box displays. Figure 4-4. Name Modify Dialog Box 2. Type a name in the New Name box. Names of servers may be up to 15 characters long. S...
Page 30 - In the Devices dialog box, select the desired port number.
CHAPTER 4: BASIC OPERATIONS 28 Figure 4-5. Devices Dialog Box When the ServSelect III switch discovers a cascaded switch, you will notice the port numbering change to accommodate each server under that switch. For example, if the switch is connected to user port 6, the switch port would be listed as...
Page 31 - Changing the display behavior; Use the Menu dialog box to change the display order of servers,; change the key sequence; and set a Screen Delay Time for the OSD interface. The; To set up key sequences to launch the OSD interface:; will instantly launch the OSD interface with no delay.
CHAPTER 4: BASIC OPERATIONS 29 Changing the display behavior Use the Menu dialog box to change the display order of servers, change the key sequence to launch the OSD interface and set a Screen Delay Time for the OSD interface. The display order setting alters how servers will display in several scr...
Page 32 - Controlling the status flag; To access the Flag dialog box:; To determine how the status flag is displayed:; Select a flag color in Display Color.; OSD Interface Status Flags
CHAPTER 4: BASIC OPERATIONS 30 Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to configure the flag to display by server name or EID number, or to change the flag...
Page 33 - Setting console security; To access the Security dialog box:
CHAPTER 4: BASIC OPERATIONS 31 4. In Display Mode, select Opaque for a solid color flag or select Transparent to see the desktop through the flag. 5. To position the status flag on the desktop: a. Click Set Position to gain access to the Set Position Flag screen. b. Left-click on the title bar and d...
Page 35 - To enable local user accounts:; Click the Enable Local User Accounts checkbox.
CHAPTER 4: BASIC OPERATIONS 33 To remove password protection from your console: 1. From the Main dialog box, click Setup - Security; the Password dialog box displays. Type your password, then click OK. 2. In the Security dialog box, single-click and press Enter or double-click in the New box. Leave ...
Page 36 - Displaying Version Information; To display version information:
CHAPTER 4: BASIC OPERATIONS 34 To immediately turn on the screen saver: Press Print Screen , then press Pause . 4.5 Displaying Version Information The OSD interface enables you to display the versions of the ServSelect III switch, as well as the SAM and ServSelect III cable firmware. For optimum per...
Page 37 - Click X to close the Target Version dialog box.; Scanning Your System; To add servers to the scan list:; If the OSD interface is not open, press; . The Main dialog box will
CHAPTER 4: BASIC OPERATIONS 35 Figure 4-13. Target Version Dialog Box 5. Click X to close the Target Version dialog box. NOTE: Load Firmware button will only display for a SAM; ServSelect III cables are not upgradable. Only the administrator and the user (when local user accounts are disabled) can u...
Page 39 - Click Commands. The Commands dialog box displays.; Running System Diagnostics
CHAPTER 4: BASIC OPERATIONS 37 To cancel scan mode: 1. Select a server if the OSD interface is open.-or-Move the mouse or press any key on the keyboard if the OSD interface is not open. Scanning will stop at the currently selected server. 2. Press Print Screen . The Main dialog box will appear. 3. C...
Page 40 - Diagnostic Test Details
CHAPTER 4: BASIC OPERATIONS 38 Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol display to the left of each item as that test finishes. The following table details each of the tests . To run diagnostic tests: 1. If the OSD interface is not open, press Print S...
Page 41 - Click OK; to exit the dialog box without running a diagnostic test.; Broadcasting to Servers; To access the Broadcast dialog box:
CHAPTER 4: BASIC OPERATIONS 39 Figure 4-17. Diagnostics Warning Dialog Box 3. Click OK to begin diagnostics. -or-Click X or press Escape to exit the dialog box without running a diagnostic test. 4. All users are disconnected and the Diagnostics dialog box displays. 5. As each test is finished, a pas...
Page 43 - Changing Your Switch Mode; Setting the Share Mode feature
CHAPTER 4: BASIC OPERATIONS 41 4.9 Changing Your Switch Mode Your ServSelect III switch allows you to connect to attached servers using two methods: Preemptive and Cooperative. Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconn...
Page 45 - Advanced Operations; Using Administrator Privileges
SERVSELECT III INSTALLER/USER GUIDE 43 5. Advanced Operations 5.1 Using Administrator Privileges The ServSelect III switches allow up to four users and one administrator to log into a switch, with the administrator having the ability to restrict users from accessing the targets via the Security menu...
Page 46 - Click the username of the user to be modified.
CHAPTER 5: ADVANCED OPERATIONS 44 Figure 5-3. User Setup Menu (Administrator Only) User Setup menu functions (administrator only) The User Setup menu allows the administrator to edit, access and/or delete a user account. The menu is only accessible if the Enable User Account checkbox is enabled in t...
Page 48 - CHAPTER 5: ADVANCED OPERATIONS
Page 49 - Appendix A: Flash Upgrades; Upgrading the ServSelect III; Items needed for the upgrade; Click the Next button to display the main dialog box.; Possible error conditions
SERVSELECT III INSTALLER/USER GUIDE 47 Appendix A: Flash Upgrades Upgrading the ServSelect III You can upgrade the firmware of your ServSelect III by using a special update utility provided by BLACK BOX. This utility automatically configures the port communications settings to allow direct downloadi...
Page 50 - APPENDICES; Upgrading the SAM firmware; To simultaneously upgrade multiple SAMs:
APPENDICES 48 Upgrading the SAM firmware The SAMs can be upgraded individually or simultaneously. NOTE: ServSelect III cables are not upgradable. To simultaneously upgrade multiple SAMs: 1. Press Print Screen . The Main dialog box will appear. 2. Click Commands - SAM Status. The SAM Status dialog bo...
Page 52 - Click the Load Firmware button. The SAM Load dialog box displays.
APPENDICES 50 5. Click the Load Firmware button. The SAM Load dialog box displays. NOTE: The Load Firmware button displays for SAMs only; ServSelect III cables are not upgradable. Figure 1-6. SAM Load Dialog Box 6. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an...
Page 53 - NOTES
Page 56 - Customer Support Information:; For FREE Technical Support 24 hours a day, 7 days a week, call; Black Box Corporation; © Copyright 2006. Black Box Corporation. All rights reserved.
Doc. No. 590-598-501A JANUARY 2006 Customer Support Information: For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: [email protected]...
