Page 3 - SERVSWITCHTM FAMILY; Welcome to the ServSwitchTM Family!; Or do you need to share dozens of computers, including a mix of IBM® PC,
SERVSWITCH™ FAMILY 1 Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSelect II! We appreciate your business, and we think you ll appreciate the many ways that your new ServSelect II will save you money, time, and effort. That s because our ServSwitch family is all about ...
Page 4 - (b) Increase the separation between the equipment and the receiver.
SERVSELECT II™ INSTALLER/USER GUIDE 2 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer s ins...
Page 5 - COMPLIANCE STATEMENTS; Japanese Compliance Statement; TRADEMARKS USED IN THIS MANUAL
COMPLIANCE STATEMENTS 3 Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment has also been found to comply with European standards EN50082 ...
Page 6 - Todas las instrucciones de operación y uso deben ser seguidas.
SERVSELECT II™ INSTALLER/USER GUIDE 4 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán se...
Page 7 - NOM STATEMENT
NOM STATEMENT 5 17. Cuidado debe ser tomado de tal manera que objectos líquidos no sean derramados sobre la cubierta u orifi cios de ventilación. 18. Servicio por personal califi cado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha ...
Page 8 - SERVSELECT IITM INSTALLER/USER GUIDE; Contents
SERVSELECT II™ INSTALLER/USER GUIDE 6 Contents 1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1 Features and Benefits . . ....
Page 9 - CHAPTER 1: SPECIFICATIONS
CHAPTER 1: SPECIFICATIONS 7 1. Specifications During the course of this product s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Agency Approvals EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A, IEC...
Page 10 - Features and Benefits; system configuration and server selection.; Server Access Modules; Multiplatform support; you to switch easily across platforms.
SERVSELECT II™ INSTALLER/USER GUIDE 8 2. Introduction 2.1 Features and Benefits The multiuser, 16-port ServSelect II integrates the Black Box field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a pate...
Page 11 - name, EID or port number, allowing you to assign unique server names.; Security; appropriate password is entered to reactivate the system.; Operation modes; Video; separating your switch and servers.; Plug and Play; units allows you to attach up to 256 servers in one system.
CHAPTER 2: INTRODUCTION 9 OSD graphical user interface A ServSelect II switch uses the OSD, which features intuitive menus to configure your switch system and select computers. Computers can be identified by unique name, EID or port number, allowing you to assign unique server names. Security The OS...
Page 12 - Figure 2-2. Example ServSelect II Configuration; Safety Precautions; observe the following precautions:
SERVSELECT II™ INSTALLER/USER GUIDE 10 Figure 2-2. Example ServSelect II Configuration 2.2 Safety Precautions To avoid potential video and/or keyboard problems when using these products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best resu...
Page 13 - CHAPTER 2: INTRODUCTION; Rack mount safety considerations
CHAPTER 2: INTRODUCTION 11 Rack mount safety considerations • Elevated Ambient Temperature: If the equipment is installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the...
Page 14 - Supplied with the ServSelect II; Rack Mounting Your ServSelect II
SERVSELECT II™ INSTALLER/USER GUIDE 12 3. Installation 3.1 Getting Started Before installing your ServSelect II appliance, refer to the following list to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation. Supplied with the ServSelect I...
Page 15 - CHAPTER 3: INSTALLATION; Figure 3-1. ServSelect II Horizontal Installation; To install the 1U switch mounting bracket:; Remove the fi rst two screws on each side.
CHAPTER 3: INSTALLATION 13 Figure 3-1. ServSelect II Horizontal Installation To install the 1U switch mounting bracket: 1. Remove the fi rst two screws on each side. 2. Line up the holes in the “long side” of the kit s side brackets with the screw holes in the switch. 3. With a Phillips screwdriver,...
Page 16 - Installing the ServSelect II; Figure 3-2. Basic ServSelect II Configuration
SERVSELECT II™ INSTALLER/USER GUIDE 14 3.3 Installing the ServSelect II Plug the supplied power cord into the back of the appliance and then into an appropriate power source. Figure 3-2 illustrates one possible configuration for your ServSelect appliance. See the following detailed set of procedures...
Page 17 - To connect an SAM to each server:; Setting Up Your ServSelect II System
CHAPTER 3: INSTALLATION 15 To connect an SAM to each server: 1. Locate the SAM for your ServSelect II unit. 2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the fi rst server you will be connecting to the unit. 3. Attach one end of the CAT 5 cabling that...
Page 18 - Controlling Your System at the Analog Ports; and select computers.; Viewing and Selecting Ports and Servers; to which a server is connected.; To access the Main dialog box:; Press; to launch the OSD. The Main dialog box appears.; Figure 4-1. Example of Configured Main Dialog Box
SERVSELECT II™ INSTALLER/USER GUIDE 16 4. Basic Operations 4.1 Controlling Your System at the Analog Ports The ServSelect II features two analog port sets on the back of the unit that allow you to connect a monitor and a PS/2 keyboard and mouse for direct analog access. The appliance uses the OSD, w...
Page 19 - CHAPTER 4: BASIC OPERATIONS; Viewing the status of your appliance; OSD Status Symbols; Selecting servers; Port; To select the previous server:; Free
CHAPTER 4: BASIC OPERATIONS 17 Viewing the status of your appliance The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. OSD Status Symbols Symbol Description SAM is online (green circle). SAM is of fl in...
Page 20 - Soft switching; To con; OK; To soft switch to a server:
SERVSELECT II™ INSTALLER/USER GUIDE 18 Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number. If you have set a Screen Delay Time and you press th...
Page 21 - Navigating the OSD; OSD Navigation Basics; This Keystroke
CHAPTER 4: BASIC OPERATIONS 19 4.3 Navigating the OSD This table describes how to navigate the OSD using the keyboard and mouse. OSD Navigation Basics This Keystroke Does This Print Screen Opens the OSD. Press Print Screen twice to send the Print Screen keystroke to the currently selected device. F1...
Page 22 - Configuring the OSD; Select the; Setup Features to Manage Routine Tasks for Your Servers; Feature Purpose; To access the Setup menu:
SERVSELECT II™ INSTALLER/USER GUIDE 20 4.4 Configuring the OSD You can configure your ServSelect II system from the Setup menu within the OSD. Select the Names button when initially setting up your appliance to identify servers by unique names. Select the other setup features to manage routine tasks...
Page 23 - Assigning server names; configuration will be recognized by the appliance.; To access the Names dialog box:; The Names dialog box appears.; To assign names to servers:; Modify
CHAPTER 4: BASIC OPERATIONS 21 Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the SAM, so even if you move the cable/server to another ARI port, the name and configu...
Page 24 - Escape; Assigning device types; To access the Devices dialog box:
SERVSELECT II™ INSTALLER/USER GUIDE 22 2. Type a name in the New Name box. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the ...
Page 25 - To assign a device type:; In the Devices dialog box, select the desired port number.; Changing the display behavior; To access the Menu dialog box:
CHAPTER 4: BASIC OPERATIONS 23 To assign a device type: 1. In the Devices dialog box, select the desired port number. 2. Click Modify . The Device Modify dialog box appears. Figure 4-6. Device Modify Dialog Box 3. Choose the number of ports supported by your cascade switch and click OK . 4. Repeat s...
Page 26 - To choose the default display order of servers:; Controlling the status flag
SERVSELECT II™ INSTALLER/USER GUIDE 24 Figure 4.7. Menu Dialog Box To choose the default display order of servers: 1. Select Name to display servers alphabetically by name. -or-Select EID to display servers numerically by EID number. -or-Select Port to display servers numerically by port number. 2. ...
Page 27 - OSD Status Flags; To access the Flag dialog box:; To determine how the status
CHAPTER 4: BASIC OPERATIONS 25 OSD Status Flags Flag Description Flag type by name Flag type by EID number Flag indicating that the user was disconnected from all systems Flag indicating that Broadcast mode is enabled Flag indicating that the user is sharing but has no control Flag indicating that t...
Page 28 - Setting console security; To access the Security dialog box:; To set or change the password:; Enter
SERVSELECT II™ INSTALLER/USER GUIDE 26 NOTE: Changes made to the fl ag position are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings. -or- Click X to exit without saving changes. Setting console security The OSD enables you to set security on your analog port console...
Page 29 - To password protect your console:; To log in to your console:; To enable the screen saver mode with no password protection:
CHAPTER 4: BASIC OPERATIONS 27 NOTE: If you should lose or forget your password, you must return your switch for service or technical support. See Chapter 5 for contact information. To password protect your console: 1. Set your password as described in the previous procedure. 2. Select Enable Screen...
Page 30 - To exit the screen saver mode:; Displaying Version Information; To display version information:
SERVSELECT II™ INSTALLER/USER GUIDE 28 2. Select Enable Screen Saver . 3. Type the number of minutes for Inactivity Time (from 1–99) to delay activation of the screen saver. 4. Choose Energy if your monitor is E NERGY S TAR ® compliant; otherwise select Screen . CAUTION: Monitor damage can result fr...
Page 31 - Version
CHAPTER 4: BASIC OPERATIONS 29 Figure 4-11. Version Dialog Box 3. Click the SAM to view individual SAM version information. The SAM Selection dialog box appears. Figure 4-12. SAM Selection Dialog Box 4. Select an SAM to view and click the Version button. The SAM Version dialog box appears. For more ...
Page 32 - Scanning Your System; To add servers to the scan list:; to move the cursor down through the list of servers.
SERVSELECT II™ INSTALLER/USER GUIDE 30 4.6 Scanning Your System In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. The scanning order is determi...
Page 33 - Down Arrow; To remove a server from the scan list:; Delete; To start the scan mode:; Commands
CHAPTER 4: BASIC OPERATIONS 31 5. In the Sec column, type the number of seconds (from 3 to 255) of desired time before the scan moves to the next server in the sequence. 6. Move the cursor to the next line or press the Down Arrow and repeat steps 2-5 for each of the remaining servers to be included ...
Page 34 - Broadcasting to Servers; keystrokes and/or mouse movements independently.; To access the Broadcast dialog box:
SERVSELECT II™ INSTALLER/USER GUIDE 32 2. Click Commands . The Commands dialog box appears. 3. Clear Scan Enable. 4.7 Broadcasting to Servers The analog user can simultaneously control more than one server in a system, to ensure that all selected servers receive identical input. You can choose to br...
Page 35 - To broadcast to selected servers:; Up; To turn broadcasting off:; Broadcast Enable; Changing Your Switch Mode
CHAPTER 4: BASIC OPERATIONS 33 To broadcast to selected servers: 1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the servers that are to receive the broadcast commands.-or-Press the Up or Down Arrow keys to move the cursor to the target server. Then press Alt+K to s...
Page 36 - To access the Switch dialog box:; Preemptive
SERVSELECT II™ INSTALLER/USER GUIDE 34 Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconnects the current user without warning. -or- Select Cooperative to maintain the current user connection; the current user won t be disconne...
Page 37 - CHAPTER 5: TROUBLESHOOTING; Calling BLACK BOX; the nature and duration of the problem; Shipping and Packaging; If you need to transport or ship your ServSelect II:
CHAPTER 5: TROUBLESHOOTING 35 5. Troubleshooting 5.1 Calling BLACK BOX If you determine that your ServSelect II is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact BLACK BOX Technical Support at 724-746-5500. Before you do, make a record of t...
Page 38 - Upgrading the ServSelect II; Items needed for the upgrade; Possible error conditions
SERVSELECT II™ INSTALLER/USER GUIDE 36 6. FLASH Upgrades 6.1 Upgrading the ServSelect II You can upgrade the firmware of your ServSelect II switch by using a special update utility provided by Black Box. This utility automatically configures the port communications settings to allow direct downloadi...
Page 39 - CHAPTER 6: FLASH UPGRADES; Upgrading the SAM firmware; To simultaneously upgrade multiple SAMs:; Upgrade
CHAPTER 6: FLASH UPGRADES 37 CAUTION: While upgrading, do not use your computer for anything else or switch between windows. Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power outage), repeat the procedure. 6.2 Upgrading the SAM firmware The SAMs can be upg...
Page 40 - To upgrade SAM; The Main dialog box will appear.
SERVSELECT II™ INSTALLER/USER GUIDE 38 To upgrade SAM fi rmware individually: 1. Press Print Screen. The Main dialog box will appear. 2. Click Commands - Display Versions. The Version dialog box appears. Figure 6-3. Version Dialog Box 3. Click SAM to view individual cable version information. The SA...
Page 41 - Load Firmware
CHAPTER 6: FLASH UPGRADES 39 5. Click the Load Firmware button. The SAM Load dialog box appears. Figure 6-6. SAM Load Dialog Box 6. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the SAM status indicator in the Main dialog box will be yellow. The SAM i...
Page 43 - NOTES
