Page 2 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch Family!
THE SERVSWITCH™ FAMILY 1 Welcome to the ServSwitch Family! Thank you for purchasing a BLACK BOX ® ServSwitch™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitchkeyboard/video/mouse switch will save you money, time, and effort. * Our S...
Page 3 - SERVSWITCHTM MULTI; Chapter 2; ServSwitch Multi product codes covered in this manual are:; TRADEMARKS USED IN THIS MANUAL; BLACK BOX and the
SERVSWITCH™ MULTI 2 This manual will tell you all about your new ServSwitch Multi™, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Multi, see Chapter 2 . The ServSwitch Multi product codes covered in this manual are: KV150A-R2 KV155A KV160A-R2 KV162RAKV...
Page 4 - Todas las instrucciones de operación y uso deben ser seguidas.
FCC, IC, AND NOM STATEMENTS 3 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly,that is, in strict accordance with the manufacturer’s instructions...
Page 5 - orificios de ventilación.
SERVSWITCH™ MULTI 4 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular...
Page 6 - TABLE OF CONTENTS; Contents; Chapter
TABLE OF CONTENTS 5 Contents Chapter Page 1. Specifications .......................................................................................................................................... 10 2. Introduction .....................................................................................
Page 10 - A Computer Channel Can Be Selected, But You’re Not Getting
TABLE OF CONTENTS 9 Chapter Page 11. Troubleshooting ................................................................................................................................... 132 11.1 Common Problems .............................................................................................
Page 11 - FCC Part 15 Subpart J Class A, IC Class/classe A
SERVSWITCH™ MULTI 10 1. Specifications Compliance — FCC Part 15 Subpart J Class A, IC Class/classe A Standards — VGA, SVGA, XGA, XGA-2, Macintosh, or Sun video; can also carry RS/6000, SGI, or RGsB-on-BNC video with the proper adapters Interfaces — Base Unit (KV150A-R2) and MX (KV155A) only: On fron...
Page 12 - CHAPTER 1: Specifications; Maximum Distance —; For all other models:; Indicators —
CHAPTER 1: Specifications 11 Maximum Distance — 20 ft. (6.1 m) to any attached keyboard, monitor, and mouse;30 ft. (9.1 m) to any attached CPU;500 ft. (152.4 m) of total cabling between the highest-level cascaded ServSwitch Multi (the one to which the monitor/keyboard/mousestations are attached) and...
Page 13 - future versions of firmware
SERVSWITCH™ MULTI 12 Connectors on Chassis — All models have internal card-edge connectors in each of their Card/ Module slots, as well as an IEC 320 male power inlet (KV170RA Hubhas two of these); Base Unit (KV150A-R2) and MX (KV155A) also have dedicated front- mounted “local user station” connecto...
Page 14 - Power —; For all models except the Hub, each extra Expansion Card adds 1 lb.
CHAPTER 1: Specifications 13 Power — Input: 90 to 240 VAC at 47 to 63 Hz from utility-power (mains) outlet, through included detachable power cord and IEC 320 male inlet, tointernal transformer:Hub (KV170RA): Dual redundant input (load is balanced between power supplies); All other models: Single in...
Page 15 - Macintosh
SERVSWITCH™ MULTI 14 2. Introduction 2.1 Overview With the ServSwitch Multi™, multiple users at your site can operate sets of IBM ® PC compatible, Apple ® Macintosh ® , Sun Microsystems ® , and other computers at the same time. Each ServSwitch Multi Expansion Chassis (product code KV160A-R2)—the pre...
Page 16 - thousands
CHAPTER 2: Introduction 15 2.2 Features and Benefits Here are some of the ServSwitch Multi’s features: • Automatic booting of all attached computers. ServSwitch Multi’s AutoBoot feature boots all of your attached computers during initial power-up or after a power failure. All computers are booted tr...
Page 17 - Appendix F; A Typical Application
SERVSWITCH™ MULTI 16 • Modules are hot-swappable. Because the ServSwitch Multi is a component-based switch, all of its modules are field-replaceable plug-in boards which can be added or replaced without disassembling or evenpowering down the system. This “hot-swap” or “hot-plug” capability makes ins...
Page 18 - • The ServSwitch Multi supports these models of mice:
CHAPTER 2: Introduction 17 2.4 Limitations and Restrictions Keep these things in mind as you plan, design, install, and operate your ServSwitch Multi system: • The ServSwitch Multi supports these models of mice: – Microsoft serial or PS/2 mouse (including the IntelliMouse ® ); – Microsoft OEM style ...
Page 19 - • Use adapter cables supplied by Black Box only.; The System and Its Components; from the factory with a power cord and a copy of this manual.
SERVSWITCH™ MULTI 18 2.5 Safety Precautions To avoid potential video or keyboard problems with the ServSwitch Multi, take these precautions: • If the site has 3-phase AC power, make sure that each ServSwitch Multi and all of the computers and monitors attached to it are on the same phase. For best r...
Page 20 - CHAPTER 2: Introduction
CHAPTER 2: Introduction 19 • To attach user stations to the Switch, 1-foot (0.3-m), 10-foot (3-m), or 20-foot (6.1-m) User Cables attached to additional Universal User-Interface Cards (KV2500C) or User-Interface Cards with On-Screen Display(KV2550C-R2) as necessary—up to a maximum of:– one into an M...
Page 21 - MX
SERVSWITCH™ MULTI 20 2.6.3 D ESCRIPTIONS OF THE S ERV S WITCH M ULTI B ASE U NIT AND MX AND T HEIR C OMPONENTS The front panel of a ServSwitch Multi Base Unit (KV150A-R2) or ServSwitch Multi MX (KV155A) has nineconnectors (shown in Figure 2-2), one for each of these peripheral types: • PS/2 keyboard...
Page 22 - on the Base Unit only
CHAPTER 2: Introduction 21 The front panel of the Base Unit has twelve pushbuttons labeled A through L. The front panel of the MX hasfour pushbuttons labeled A through D. You can use these buttons to select the active computer for the localconsole. The indicator lights (LEDs) over the pushbuttons re...
Page 23 - Chapter 5
SERVSWITCH™ MULTI 22 Each Base Unit and MX comes with the local console module preinstalled. You will also need at least oneAutosensing CPU-Interface Card (our product code KV2000C) for each computer you plan to attach to theSwitch, as well as one Universal User-Interface Card (KV2500C) or User-Inte...
Page 24 - EXP
CHAPTER 2: Introduction 23 2.6.4 D ESCRIPTIONS OF THE S ERV S WITCH M ULTI EXP AND SB AND T HEIR C OMPONENTS The front panel of a ServSwitch Multi EXP (Expansion Chassis, KV160A-R2) or a ServSwitch Multi SB(KV162RA), shown in Figure 2-7, has fourteen pairs of channel LEDs, each of which corresponds ...
Page 26 - on regular
CHAPTER 2: Introduction 25 Instead of single connectors, the two ports on CAT5 Expansion Cards consist of three RJ-45 sockets each, because three 4-pair cables are required to carry all of the signals necessary for expansion. The ports of theregular Cards and the CAT5 Cards are shown in Figures 2-9 ...
Page 27 - Chapter 7
SERVSWITCH™ MULTI 26 2.6.5 D ESCRIPTION OF THE S ERV S WITCH M ULTI H UB AND I TS C OMPONENTS The ServSwitch Multi Hub (KV170RA) is a cube that fits in 9U (15.75", 40 cm) of vertical rack space. Internally,it will contain two power supplies and two fan assemblies (for redundancy) once you instal...
Page 28 - User Cables, and Console Devices; IMPORTANT NOTE; Chapter 6; cascaded system includes any ServSwitch Multi Hubs); Connecting Local-Console Equipment to a Base Unit or MX; directly
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 27 3. Installing User-Interface Cards, User Cables, and Console Devices IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system, you should make sure yourExpansion Cards and Cables are installed properly bef...
Page 29 - Appendix A; do not overtighten them.; Chapter 9
SERVSWITCH™ MULTI 28 3.2 Installing User-Interface Cards in a ServSwitch Multi To install a Universal User-Interface Card (“UUIC” for short, our product code KV2500C) or User-InterfaceCard with On-Screen Display (“UICD” for short, our product code KV2550C-R2) in a ServSwitch Multi BaseUnit, MX, EXP,...
Page 31 - band around it so that you can tell the two apart.; Appendix E; Platform
SERVSWITCH™ MULTI 30 3.3 Connecting User Cables and Console Equipment to Your User Cards Except for the local consoles on the Base Unit and MX, you’ll use User Cables to connect your consoles to theUser Cards installed in your ServSwitch Multi. You will need one of these cables for each User-Card co...
Page 32 - IBM S; jacks
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 31 3.3.1 F OR IBM S TYLE K EYBOARD AND M OUSE If you are using an IBM PS/2 or PC/AT style keyboard and a PS/2 or serial mouse at a given console, the UserCable you’ll need will be labeled KV2505, KV2515, KV2545, or KV2585 d...
Page 35 - To use a Mac monitor:
SERVSWITCH™ MULTI 34 3.3.4 C ONNECTING N ON -M ULTISYNC M ONITORS Most ServSwitch Multi applications that involve more than one hardware platform will require multisyncmonitors for all user stations, because PC, Mac, and Sun computers typically use sets of resolutions and refreshrates that differ gr...
Page 37 - follow the instructions for doing so in
SERVSWITCH™ MULTI 36 Figure 3-4. A Dual-Monitor Ser vSwitch Multi system. Once you have all of the components of your entire ServSwitch Multi system installed, you will need to use theUICD to enable the dual-monitor setup. Here’s how to do so: 1. If you haven’t yet added the dual-monitor computer to...
Page 38 - Server Cables, and Computers; Setting the Jumpers to Configure the Video-Output Type; Video Jumpers
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 37 4. Installing CPU-Interface Cards, Server Cables, and Computers IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system, you should make sure yourExpansion Cards and Cables are installed properly before you be...
Page 39 - Figure 4-2. The possible settings of the Card’s video jumpers.
SERVSWITCH™ MULTI 38 Figure 4-2. The possible settings of the Card’s video jumpers. IBM VGA/SVGA IBM XGA IBM XGA-2 Apple Std. VGA Apple Std. VGA (Horizontal and (Composite Vertical Sync) Sync) Apple HiRes Apple HiRes Apple 21" Apple Color RGB Apple Color RGB (Horizontal and (Composite (Horizonta...
Page 40 - Setting the DIP Switch; . As you set each Card’s; channel. By setting DIP-switch positions 1 through 3 all ON, you can
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 39 4.2 Setting the DIP Switch You can use the Autosensing CPU-Interface Card’s eight-position DIP switch to configure three differentfeatures: video-synchronization handling, keyboard/mouse timeout, and keyboard translation (map...
Page 41 - the Switch also maps the PC’s [F12] key to the Mac; not; activate both types of remapping at the same time.
SERVSWITCH™ MULTI 40 4.2.2 S ETTING THE K EYBOARD /M OUSE -I NACTIVITY T IMEOUT While multiple consoles can view a computer’s video at the same time, only one of them can have keyboard andmouse control over a computer at any given time. The amount of time that a console’s keyboard and mousemust be i...
Page 42 - Installing CPU-Interface Cards in a ServSwitch Multi
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 41 4.3 Installing CPU-Interface Cards in a ServSwitch Multi To install an Autosensing CPU-Interface Card in a ServSwitch Multi, take these steps: 1. Position the ServSwitch Multi so that its rear panel is facing you, as shown in...
Page 44 - Connecting the Server Cables and Computer Equipment; workstations please call Black Box Technical Support if you; around it so that you can tell the two apart.
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 43 4.4 Connecting the Server Cables and Computer Equipment Server Cables connect your computers to the ServSwitch Multi. You will need a set for each computer in yoursystem. These cables are 8 feet (2.4 m), 20 feet (6.1 m), or 3...
Page 47 - to Sun Video Port
SERVSWITCH™ MULTI 46 4.4.3 F OR S UN M ICROSYSTEMS C OMPATIBLE C OMPUTERS For a Sun Microsystems compatible computer outputting Sun type video on a 13W3 connector, the ServerCable you’ll need will be labeled KV2320, KV2325, KV2330, KV2340, KV2360, or KV2380 depending on theoptions you ordered (see T...
Page 48 - SGI C; to change the display’s default synchronization. See
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 47 4.4.4 F OR RS/6000 AND SGI C OMPATIBLE C OMPUTERS If on a given channel you are using an RS/6000 compatible workstation computer that supports standard VGAvideo, use the same equipment and procedures as you would to install a...
Page 49 - Installing Management and; Overview of the Cards
SERVSWITCH™ MULTI 48 5. Installing Management and Serial Control Cards and Associated Equipment IMPORTANT NOTE If you are installing a cascaded ServSwitch Multi system, you should make sure yourExpansion Cards and Cables are installed properly before you begin installing othertypes of Cards or attac...
Page 50 - The Cards and Cables Illustrated; ) or download firmware upgrades to the Card (see
CHAPTER 5: Installing Management and Serial Control Cards and Associated Equipment 49 5.2 The Cards and Cables Illustrated The Management Card and Serial Control Card are shown in Figure 5-1. The Management Card has a DB9male connector that functions as an EIA/TIA RS-232 serial interface (pinned out...
Page 52 - Attaching Terminals to the Serial Control Card; Attach the appropriate adapter to the serial port of your device.
CHAPTER 5: Installing Management and Serial Control Cards and Associated Equipment 51 5.4 Attaching Terminals to the Serial Control Card The Serial Control Card has four ports available for attaching terminals, hubs, routers, and other serialequipment. To attach your devices to these ports, you will...
Page 53 - Planning and Installing an; Refer to
SERVSWITCH™ MULTI 52 6. Planning and Installing an Expanded System (Optional) If you are going to be setting up a keyboard/video/mouse-switching system that involves interconnectingmultiple ServSwitch Multi units, you should follow the instructions in this chapter to design the layout of thissystem ...
Page 54 - CHAPTER 6: Planning and Installing an Expanded System (Optional); —also; if your system includes any ServSwitch Multi Hub).; Chapter 3
CHAPTER 6: Planning and Installing an Expanded System (Optional) 53 Figure 6-1. A two-unit Ser vSwitch Multi system. To successfully configure and install your expanded ServSwitch Multi system, you will need to figure out all ofthese things: 1. Where to put your ServSwitch Multi units and how to int...
Page 55 - NOTE; set the address of any unit with
SERVSWITCH™ MULTI 54 6.1 Placing the ServSwitch Multi NOTE Here and elsewhere in this chapter you will see diagrams in which ServSwitch Multisunits are identified as “Switch 0.” You will notice that all such Switches have ReceiveCards installed in them, but no Transmit Cards. Do not set the address ...
Page 59 - attached to each of the Card’s two ports.; DIP S; different
SERVSWITCH™ MULTI 58 6.3 Configuring Your Expansion Cards You will need to configure your Transmit and Receive Cards before you install them in your ServSwitch Multisystem. There are two steps to this process: 1. Setting the DIP switch on each Transmit Card for the proper ServSwitch Multi unit addre...
Page 60 - 6 decimal or; Appendix C; for higher addresses.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 59 3. Choose a unique unit address and set the DIP switch for that address; refer to Table 6-1 for addresses up to 16 decimal or Appendix C for higher addresses. Table 6-1. DIP-switch settings for unit addresses. Unit Settings* of Unit...
Page 63 - Retighten the holding screws completely. Do not overtighten.
SERVSWITCH™ MULTI 62 6.4 Installing Your Expansion Cards To install a Transmit or Receive Expansion Card in a ServSwitch Multi Base Unit or Expansion Chassis, takethese steps: 1. Position the ServSwitch Multi so that its rear panel is facing you, as shown in Figure 3-3 in Section 3.2 . (While the Ba...
Page 64 - communicating pair of Transmit and Receive Cards.; Inspecting Your Expanded System; If everything looks good, proceed with the steps called for in; Chapters 3; through
CHAPTER 6: Planning and Installing an Expanded System (Optional) 63 6.5 Installing Your Expansion Cables To connect your Expansion Cables to the Expansion Cards, take these steps: 1. Get Expansion Cable(s) whose length matches the jumper settings of the chosen port on your first communicating pair o...
Page 65 - The ServSwitch Multi Hub; this system can access any computer at any time.
SERVSWITCH™ MULTI 64 7. The ServSwitch Multi Hub 7.1 Overview The ServSwitch Multi Hub is designed to make configuring and installing large, complex cascaded ServSwitchMulti systems as efficient and economical as possible. By channeling the expansion signals that pass betweenother ServSwitch Multi u...
Page 66 - CHAPTER 7: The ServSwitch Multi Hub
CHAPTER 7: The ServSwitch Multi Hub 65 The Hub, shown in Figure 7-2, is a rackmountable chassis that’s 9U (15.75", 40 cm) high. It contains two powersupplies, two fan assemblies, and as many as nine total Transmit Modules and Receive Modules. The powersupplies are fully redundant and hot-swappab...
Page 67 - Liquid cr ystal display.; Installing the Hub; plan your layout
SERVSWITCH™ MULTI 66 7.2 Features and Benefits • Liquid cr ystal display. The Hub has a front-panel LCD for easy configuration and identification. You can see system-connection information, check the hardware and firmware revisions of your modules, ortroubleshoot system errors, all from an easy-to-u...
Page 69 - Figure 7-5. The port layout of the Transmit and Receive Modules.
SERVSWITCH™ MULTI 68 Figure 7-4. The Transmit Module’s possible DIP-switch settings. Figure 7-5. The port layout of the Transmit and Receive Modules. ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ...
Page 71 - step 2, the Idle Display screen (refer to; The Functions of the Hub’s LEDs
SERVSWITCH™ MULTI 70 5. Remove the blanking plates on the Hub’s rear panel that cover the slots you want to install your Transmit and Receive Modules in. Gently slide your Modules into the Hub’s chassis and tighten the retaining screws. 6. Use the Hub’s LCD to set the Hub’s chassis number. When you ...
Page 72 - Chassis
CHAPTER 7: The ServSwitch Multi Hub 71 7.5 The Functions of the Hub’s LCD Panel and Pushbuttons There is also a 4-line-by-20-character LCD panel on the Hub’s front panel. You can use this display and its fourassociated pushbuttons (Up, Down, Escape, and Enter) to configure your Hub, view its status,...
Page 73 - DISPLAY CONTRAST; ID; Chassis ID
SERVSWITCH™ MULTI 72 7.5.2 T HE C ONTRAST S CREEN If the Hub’s display either is too bright or cannot easily be seen, press the Enter button at the Idle Displayscreen to reach the Contrast screen: DISPLAY CONTRAST 0 100% ****EDIT MODE**** Use the Hub’s Up and Down buttons to increase or decrease the...
Page 74 - twice
CHAPTER 7: The ServSwitch Multi Hub 73 7.5.4 T HE I NSTALLED M ODULES AND M ODULE D ETAILS S CREENS Press the Hub’s Down button twice from the Idle Display screen, or once from the Chassis ID screen, to reach the Installed Modules screen: ***Slot in Use*** A B C D E F G H I R T T Scan On This screen...
Page 75 - four times
SERVSWITCH™ MULTI 74 7.5.6 T HE S ERIAL P ORT AND E DIT M ODE S CREENS Press the Hub’s Down button four times from the Idle Display screen, or once from the System Status screen, to reach the Serial Port screen. The Hub’s serial port doesn’t currently do anything, but when it is enabled byfuture fir...
Page 76 - Press the Hub’s Down button
CHAPTER 7: The ServSwitch Multi Hub 75 Press the Up and Down buttons to select which of the Module’s 16 ports you want information about. Whenyou’ve made your selection, press the Escape button to return to the Link Status screen. The link informationfor the requested Module and port will be display...
Page 77 - and four ServSwitch Multi EXP chassis to connect the users.
SERVSWITCH™ MULTI 76 7.7 Sample System Configurations This section shows a few examples of money-saving cascaded ServSwitch Multi systems designed aroundServSwitch Multi Hubs. You can call Black Box Tech Support for help in determining whether your ServSwitchMulti system would benefit from using Hub...
Page 78 - , but any user can still freely connect to any computer.
CHAPTER 7: The ServSwitch Multi Hub 77 7.7.2 A 16 X 384 M ATRIX In this configuration, 16 users can simultaneously access 384 attached computers. Here 256 computers havebeen added to the 16 x 128 matrix in Section 7.7.1 , but any user can still freely connect to any computer. This configuration uses...
Page 79 - dedicated
SERVSWITCH™ MULTI 78 7.7.3 A 32 X 256 M ATRIX In this configuration, 32 users can simultaneously access 256 attached computers. Here the 16 x 128 matrix in Section 7.7.1 is effectively doubled, but any user can still freely connect to any computer. (There aren’t enough dedicated signal paths from an...
Page 82 - Addr; “Addr”
CHAPTER 8: Operation 81 8.2 Keyboard Control 8.2.1 K EYSTROKE N OTATION Throughout the rest of this chapter, we use some “shorthand” to abbreviate certain keystroke sequences andvariables you can use to control the ServSwitch Multi through console keyboards: <CM> Enter Command Mode: 1. Press a...
Page 83 - cascaded; Multiuser Operation
SERVSWITCH™ MULTI 82 And here’s a sample of a keyboard switching session for a cascaded system, with an accompanying explanation for each step: 1. Type in “ <CM> 8C [Enter] ” to select channel C on unit 8. 2. Type in “ <CM> H [Enter] ” to select channel H on the local unit (the unit that...
Page 84 - • Local console to local computer.
CHAPTER 8: Operation 83 Of course, any time that more than the maximum independent number of users are trying to access computers attached to a single ServSwitch Multi unit, two, four, or eight of them will have independent accessand the rest must share. Any attempt by a sharing user to connect to a...
Page 91 - nn
SERVSWITCH™ MULTI 90 8.6 Channel Scanning Once you activate the ServSwitch Multi’s channel-scanning feature, the Switch will automatically sequentiallyscan its channels without further intervention from you. When the Switch detects keyboard or mouse activity,scanning is suspended—the computer curren...
Page 94 - Command Forwarding; Choosing an Alternate Command-Mode Hotkey
CHAPTER 8: Operation 93 8.11 Command Forwarding In the ServSwitch Multi system, one user can do “command forwarding” to send commands that affect anotheruser’s connection. For example, suppose Melissa and John are users at different consoles, and that Melissa istraining John and needs him to be in F...
Page 95 - Cascaded systems only:; In their factory-default state, all non-Hub ServSwitch Multis; Store the new firmware files on that computer.
SERVSWITCH™ MULTI 94 8.13 Upgrading Card/Module Firmware Through Consoles’ Serial Ports When updated firmware is released for a ServSwitch Multi Interface Card, Expansion Card, Hub Module,Management Card, Serial Control Card, or Local-Console Module, you can download the new firmware to all ofthe af...
Page 96 - option 1
CHAPTER 8: Operation 95 3. Run the terminal-emulation software on the terminal-capable computer. 4. Set the software to use the correct COM port and set its serial communication parameters: 1200 to 19,200 (but not 14,400) bps, no parity, 8 data bits, 1 stop bit, and no flow control. 5. Use <CM>...
Page 97 - Choosing; option Q; ZQ
SERVSWITCH™ MULTI 96 not attempt to execute the new firmware code, but will continue using the old firmware until a successfultransfer is made. Choosing option Q (by pressing “Q” on your terminal keyboard—it doesn’t matter whether it’s upper- or lowercase) exits the firmware-configuration menu and t...
Page 98 - NOTES; firmware burned into its EPROMs at the factory).
CHAPTER 8: Operation 97 EPROM FLASH Chan. Card Type HW Rev FW Rev FW Rev Serial # Other Information ----- --------- ------ ------ ------ ---------- ----------------- 3-A XPAC B03 * A-05 -NA- 0123456789 PC + PS/2 mouse 3-B XPAC C00 * B03C -NA- 1234567890 No cable attached 3-C Empty 3-D Empty 3-E Empt...
Page 99 - all; one
SERVSWITCH™ MULTI 98 8.14 Overriding the Settings of a CPU-Interface Card’s DIP Switches In addition to their physical DIP switch (see Section 4.2 ), the CPU-Interface Cards support a “virtual DIP switch” that you can set with keyboard commands in order to override the physical DIP switch’s settings...
Page 100 - Other Commands: System Control and Maintenance; Command
CHAPTER 8: Operation 99 8.15 Other Commands: System Control and Maintenance The ServSwitch Multi supports a number of other keystroke-sequence commands for system control andmaintenance: Command Function <CM> CHASSIS= n [Enter] Cascaded systems only: Sets the unit address of the local ServSwit...
Page 101 - Forces
SERVSWITCH™ MULTI 100 Command Function <CM> SUN= n [Enter] Consoles with non-U.S.-English Sun keyboards only: Forces all CPU-Interface Cards attached to Sun computers to emulate key codes specific to the keyboardlanguage corresponding to decimal number n . To determine the number of the correc...
Page 102 - . For instructions on using the UICD
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 101 9. Using the On-Screen Display (UICD Consoles Only) 9.1 Display Overview 9.1.1 F EATURES The ServSwitch Multi User-Interface Card with On-Screen Display (“UICD” for short, our product codeKV2550C-R2) adds on-screen menus and other advan...
Page 103 - and
SERVSWITCH™ MULTI 102 9.2 The On-Screen Menus The UICD’s on-screen display consists of four main windows: the Channel-List Menu, the User-List Menu (forthe administrator only), the User/Administrator-Controls Menu, and the Command-Line-Entry Window. Toaccess the Channel-List Menu, press either [Ctrl...
Page 105 - Command Mode hotkey sequence (see
SERVSWITCH™ MULTI 104 9.2.3 T HE U SER /A DMINISTRATOR -C ONTROLS M ENU You can access this menu (shown as the User-Controls Menu in Figure 9-2) by pressing the [Ctrl] key twice,then pressing [Alt] + [Tab]. (System administrators will have to press [Alt] + [Tab] twice, because they have tobypass the...
Page 108 - Enter a name and channel address for this computer.
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 107 9.3 Administrator Functions in the Channel-List and User-List Menus (Administrator Only) Each User-Interface Card with On-Screen Display in your ServSwitch Multi system has to have an administratorand its own set of administrator and us...
Page 109 - Adjust the ID window using these keys:
SERVSWITCH™ MULTI 108 To adjust the ID window visually, starting from the Channel-List Menu: 1. Highlight the desired channel. 2. Press [F3]. 3. Adjust the ID window using these keys: • Use the [+] and [–] keys on the shared keyboard to set window width; • Use the spacebar to change text size; • Use...
Page 111 - change the settings of the name, timeout,
SERVSWITCH™ MULTI 110 9.3.2 U SER -L IST M ENU F UNCTIONS To perform any of these functions, first access the Channel-List Menu by pressing the [Ctrl] key on the sharedkeyboard twice within one second, then press [Alt] + [Tab] to reach the User-List Menu. Note that the whitebar at the bottom of the ...
Page 115 - sending
SERVSWITCH™ MULTI 114 9.4.4 C ONFIGURATION C ONTROL (T RANSFER C ONFIGURATION S ETTINGS ) Take these steps to send the configuration settings from the User-Interface Card with On-Screen Display thatyou’re working at to another UICD elsewhere in your ServSwitch Multi system, or to receive the configu...
Page 116 - CHAPTER 10: Using Management and Serial Control Cards; Using Management and Serial; Addressing Terminals on the Serial Control Card
CHAPTER 10: Using Management and Serial Control Cards 115 10. Using Management and Serial Control Cards The ServSwitch Multi Management Card (KV1608C-R2) and Serial Control Card (KV1609C) add advancedserial-control features to the ServSwitch Multi. For an introduction to these Cards and for instruct...
Page 119 - for more information.
SERVSWITCH™ MULTI 118 10.3.1.B Searching the Channel List Channel searching will be based on the currently active sort order. If you are currently sorting by name, asearch will be performed on the Name field. If Address is the current sort field, a search will be performed onthe system addresses. To...
Page 121 - CTRL-F to page down
SERVSWITCH™ MULTI 120 10.3.3.C How to Make Your Session Persistent and Scrollable (Using History Mode) To make your session “persistent” (so that events are kept in memory even after they scroll off the screen) and“scrollable” (so that you can pull these retained off-screen events back onto the scre...
Page 123 - EPROM FLASH
SERVSWITCH™ MULTI 122 10.4.1 D ISPLAY C HASSIS C ONFIGURATION Choosing option 1 from the main menu will bring up a screen like that shown in Figure 10-3, displaying theselected ServSwitch Multi’s current configuration information. You will be prompted for a chassis number(address) before the table i...
Page 124 - ROM S
CHAPTER 10: Using Management and Serial Control Cards 123 10.4.2 D ISPLAY F LASH ROM S TATUS When you choose option 2 from the main menu, you will be prompted to enter a channel address. Enter aremote address or leave the field blank for the local channel (that is, for the Management Card itself). T...
Page 126 - Download Serial Port to Flash ROM
CHAPTER 10: Using Management and Serial Control Cards 125 10.4.4 D OWNLOAD S ERIAL P ORT TO F LASH ROM (D OWNLOAD F IRMWARE TO A C ARD ) Option 4 allows you to transfer firmware upgrades from your computer to the Flash memory of any local Cardthrough the Management Card’s serial port. When you selec...
Page 127 - Search for connected chassis
SERVSWITCH™ MULTI 126 10.4.5 S EARCH FOR C ONNECTED C HASSIS Choose option 6 to search your ServSwitch Multi system for all connected chassis. You will be prompted for therange of chassis numbers you want to search. Enter the first and last chassis numbers for your search or pressEnter to accept the...
Page 128 - Windows
CHAPTER 10: Using Management and Serial Control Cards 127 10.4.7 T RANSFER S ECURITY L OG To connect the Management Card to an IBM PC/AT or PS/2 compatible computer, you will need a PC/ATstyle null-modem cable such as our product code EYN257H. Attach one end of this cable to the Card’sDB9 male seria...
Page 129 - Press the spacebar to toggle the setting. This line appears:
SERVSWITCH™ MULTI 128 10.4.8 T RANSFER C HANNEL L IST You can use the Serial Channel-List Menu to edit the local Management Card’s channel list in any of severalways (see Section 10.3.1 ). Once you finish making your desired changes, you can choose option 9 at the main menu in order to send the new ...
Page 131 - Active User List
SERVSWITCH™ MULTI 130 10.5.1 T HE A CTIVE U SER L IST The Active User List shows which users are currently logged on and what channel they are switched to. Eachuser’s address and name are listed as well as their selected computer channel. You have the option of paging upto the previous page of users...
Page 133 - and take the steps recommended there. If you don’t see any entry; LED; connecting screws are tight.
SERVSWITCH™ MULTI 132 11. Troubleshooting If you have difficulty or notice something wrong when you try to operate your ServSwitch Multi system, try tofind an entry for the problem in Section 11.1 and take the steps recommended there. If you don’t see any entry that might apply to the trouble you’re...
Page 134 - CHAPTER 11: Troubleshooting; supposed
CHAPTER 11: Troubleshooting 133 9. If you’re trying to switch channels through the on-screen display system, make sure that the User-Interface Card to which your console is attached is in fact a UICD. If it is, verify that you can get the Command-Line-Entry Window to appear (see Section 9.2.4 ). If ...
Page 138 - do not attempt to alter or repair the unit; Appendix B; Shipping and Packaging
CHAPTER 11: Troubleshooting 137 11.2 Calling Black Box If you determine that your ServSwitch Multi is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history o...
Page 139 - Appendix A: Configuration Charts; one record
SERVSWITCH™ MULTI 138 Appendix A: Configuration Charts The information sheet on the next page and the charts on the six pages that follow are designed to help youkeep track of the configuration of your ServSwitch Multi system. First make one copy of page 139. Then, foreach ServSwitch Multi Base Unit...
Page 140 - APPENDIX A: Configuration Charts; ServSwitch Multi System Configuration; Orders for ServSwitch Multi Equipment
APPENDIX A: Configuration Charts 139 ServSwitch Multi System Configuration Company Name: ______________________________________________________________ Site/Department: ______________________________________________________________ Name of/Position of/Contact Info for Person Who Maintains ServSwitch...
Page 141 - Char
SERVSWITCH™ MULTI 140 Switch Chanl. Card-Label Cable Jumper DIP-Switch Computer Computer Clock RAM OS BIOS Video Resolution/ Address Letter Info* Prod. Code Settings Settings Platform Mfg./Model Speed Qty. Mfg./Rev. Card Refr. Rate 1 2 3 4 5 6 7 8 O N 1 2 3 4 5 6 1 2 3 1 2 3 4 5 6 7 8 O N 1 2 3 4 5 ...
Page 147 - Appendix B: Problem Report; , ready to be faxed to Black Box if the technician asks that you do so.
SERVSWITCH™ MULTI 146 Appendix B: Problem Report If you have trouble with your ServSwitch Multi system, first try to find an entry for the problem in Section 11.1 and take the steps recommended there. If you don’t see any entry that might apply to the trouble you’re having,or if none of the recommen...
Page 148 - APPENDIX C: DIP-Switch Settings and Their Numeric Equivalents; and Their Numeric Equivalents; Table C-1 on the next page is useful for two purposes:
APPENDIX C: DIP-Switch Settings and Their Numeric Equivalents 147 Appendix C: DIP-Switch Settings and Their Numeric Equivalents Table C-1 on the next page is useful for two purposes: 1. If you need to override the physical setting of the DIP switch on the currently selected computer channel’s CPU-In...
Page 150 - Description; Mac with Older Mac Video:
APPENDIX D: Cables 149 Appendix D: Cables We offer a large number of cables for use with the ServSwitch Multi. This appendix lists those we currently haveavailable and their connectors. NOTE Cable product codes, availability, and construction are subject to change withoutnotice. D.1 CPU (Server) Cab...
Page 151 - Sun with Older Sun Video:
SERVSWITCH™ MULTI 150 Description Cable Prod. Lengths CPU-End Keyboard-, Video-, Mouse-Port Codes Connectors Sun with Older Sun Video: Standard .......................KV2320 8 ft. (2.4 m) (1) 13W3 male for Sun video; KV2325 20 ft. (6.1 m) (2) 8-pin mini-DIN male for ADB keyboard, mouse KV2330 30 ft....
Page 153 - Appendix E: Making Nonstandard; Plus
SERVSWITCH™ MULTI 152 Appendix E: Making Nonstandard Serial Connections The dedicated serial-device/serial-port connectors on the ServSwitch Multi’s User Cables and Server Cablessupport the EIA/TIA RS-232 interface, pinned out on DB9 according to TIA-574 (IBM PC/AT and PS/2compatible). This means th...
Page 154 - APPENDIX F: Rackmounting the Base Unit or EXP; Rackmounting the Base Unit or EXP; Remove the three screws that secure each
APPENDIX F: Rackmounting the Base Unit or EXP 153 Appendix F: Rackmounting the Base Unit or EXP Use a ServSwitch Multi Rackmount Kit to mount a ServSwitch Multi Base Unit or EXP in a 19" rack: productcode RMK19L for the Base Unit, RMK19LE for the EXP. (The ServSwitch Multi MX is not designed to ...
