Page 2 - Contents; Introduction
® Contents - page 2 Contents Introduction ServSwitch CX Uno IP features - front and rear ......................... 5What’s in the box......................................................................... 6What you may addition...
Page 3 - Operation; Re-synchronize mouse; Further information
® HT Operation The front panel indicators ........................................................ 33Accessing the ServSwitch CX Uno IP ......................................... 33Local user access ..................................
Page 4 - Index
® Appendix 3 - VNC viewer connection options ......................... 72 Color/Encoding ...................................................................... 72Inputs ...............................................................
Page 5 - Power switch
® Power switch IP network/ Internet LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP BLACK BOX 724-746-5500 ® ® SAM SAM SAM SAM SAM SAM Introduction Thank you for choosing the ServSwitch CX Uno IP from Black Box. This compact unit has...
Page 6 - ServSwitch CX Uno IP features - front and rear
® ServSwitch CX Uno IP features - front and rear The ServSwitch CX Uno IP units pack a great deal of functionality into a compact space. Both models occupy half of a single 1U rack space and provide most of their connectors at th...
Page 7 - What’s in the box; What you may additionally need
® What’s in the box Power adapter and country- specific power lead CD-ROM Four self-adhesive rubber feet What you may additionally need ServSwitch CX Uno IP KV1081A – 8 computer connections, 1 local console connection, 1 global u...
Page 8 - Installation; Mounting; Connections; Double unit rack brackets
® Installation Mounting The ServSwitch CX Uno IP units offer three main mounting methods: • Supplied four self-adhesive rubber feet• Optional single unit rack brackets• Optional double unit rack brackets Connections INDOOR USE ON...
Page 9 - power in
® REMOTE CONTROL ® 724-746-5500 ® LOCAL USER HOST COMPUTER SAM SAM ® 724-746-5500 ® LOCAL USER ® 724-746-5500 ® Connections The ServSwitch CX Uno IP provides a great deal of flexibility in its configurations. This chapter details...
Page 10 - Local user; To connect the local user port; ServSwitch CX Uno IP unit such that their cables will easily reach.; , at the rear of the ServSwitch CX Uno IP
® Local user A locally connected video monitor, keyboard (and mouse) are required during the initial configuration. These are also useful during normal use to allow quick local control of any connected computer systems. The ServS...
Page 11 - To connect the Global user (IP network) port; Networking issues
0 ® Global user (IP network port) The ServSwitch CX Uno IP models provide an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed. The ServSwitch CX Uno IP models are designed to reside q...
Page 12 - To connect a computer system; the system to be connected.; on the rear panel of the ServSwitch
® Computer system (via SAM) Each computer system is connected to the ServSwitch CX Uno IP unit via a Server Access Module (SAM) and standard category 5, 5e or 6 cabling. CAMs are available in various formats to suit differing com...
Page 13 - Power in connection; the socket of the power adapter.; To connect the power supply; Attach the output lead from the power adapter to the
® 5V 2.0A 12 1 16 1 OPTION S COMPUT Power in connection The ServSwitch CX Uno IP unit is supplied with a standard 5V power adapter. There is no on/off switch on the unit, so operation begins as soon as a power adapter is connecte...
Page 14 - Power control port; To connect and address the switch boxes; Box
® 8 IN IN IN IN OUT OUT OUT 8 8 8 7 7 7 7 6 6 6 6 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 LOC REM OSD UPG LCK PWR BLACK BOX CX Uno BLACK BOX 724-746-5500 ® ® KVM only Power control port The options port of the ServSwitch CX Uno I...
Page 15 - Cascading multiple units; directly; See also; Connecting units in cascade
® Cascading multiple units The ServSwitch CX Uno IP units support up to eight or sixteen directly connected computer systems, however, this is by no means the limit. Instead of connecting computers to every output port, you can i...
Page 16 - A single cascade link is made by connecting a; unit to the; socket of the; Tips for successful cascading; Addressing computers in a cascade; To connect units in cascade; To create a new host entry
® 3 Connect the other end of the cascade link cable to the remote user port (RJ45 socket) on the front panel of theServSwitch CX Uno unit. 4 Repeat steps 2 and 3 for the cascade links between the ServSwitch CX Uno IP and each Ser...
Page 17 - ports on each of the ServSwitch CX Uno units must; Using cascaded computers; Selecting a computer
® The unique address of this host is: 1203 08 SAM SAM SAM SAM SAM SAM SAM SAM ServSwitch CX Uno IP ServSwitch CX Uno The unique address of this host is: 1203 Port 12 at cascade level 1 Addressing computers in a cascade Computer s...
Page 18 - Multiple video head connections; Note: You must ensure that all ServSwitch CX Uno IP
® INDOOR USE ON LY 5V 2.0A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIONS INDOO R U SE ON LY 5V 2.0A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIO...
Page 19 - Remote switching control; port on the rear panel.; Host computer port/channel
® 5V 2.0A 12 1 16 1 OPTIONS COMPU T Remote switching control The port switching functions of the ServSwitch CX Uno IP units can be remotely controlled by an RS232 link to the OPTIONS port on the rear panel. The sending device mus...
Page 20 - Configuration; Overall initial configuration; Configure the required ‘
® Configuration Almost all configuration and operational aspects of the ServSwitch CX Uno IP units are controlled via on-screen menu displays. Overall initial configuration When setting up a new installation, the following stages...
Page 21 - Initial configuration; Main Menu
0 ® Initial configuration The ServSwitch CX Uno IP unit provides an initial configuration sequence to assist you to make the necessary settings. When the ServSwitch CX Uno IP is switched on for the first time, you should see the ...
Page 22 - Main menu; To access the main menu; Hotkeys; altered; Security; enable the ‘Security’; Menu layout; Appendix 1
® ...
Page 23 - General security and configuration steps; To enable general security; To set an ADMIN password; To change the hotkeys; Registering users and host computers; Configuration pages via viewer
® General security and configuration steps To enable general security 1 Display the Main menu . 2 Highlight ‘Setup Options’ and press . 3 Highlight ‘Security’ and press (or click one of the arrow buttons) to select ‘Enabled’. 4 N...
Page 24 - What to do if the ADMIN password has been forgotten; To clear a password (and restore factory default settings); initial
® What to do if the ADMIN password has been forgotten If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX Uno IP to add or edit users and computer names. This situation may be reso...
Page 25 - Clearing IP access control; What is IP access control?; Press
® Clearing IP access control This option removes all entries from the IP access control feature within the ServSwitch CX Uno IP. What is IP access control? The IP access control feature (configurable by a remote admin user) allow...
Page 26 - To configure the unit from a global user location; Full configuration by global user
® To configure the unit from a global user location 1 Use either the VNC viewer or a standard web browser to make remote contact with the ServSwitch CX Uno IP – see Global user access for more details. 2 If the username entry is ...
Page 27 - Encryption settings; ServSwitch CX Uno IP encryption settings
® Encryption settings The ServSwitch CX Uno IP offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are used to prevent unauthorized interception of signals. Due to the ...
Page 28 - Positioning ServSwitch CX Uno IP in the network; security measures
® Networking issues Thanks to its robust security the ServSwitch CX Uno IP offers you great flexibility in how it integrates into an existing network structure. The ServSwitch CX Uno IP is designed to reside either on an internal...
Page 29 - Placing ServSwitch CX Uno IP behind a router or firewall; Port settings; As standard, the ServSwitch CX Uno IP uses two; Addressing
® Placing ServSwitch CX Uno IP behind a router or firewall A possible point of contention between the ServSwitch CX Uno IP and a firewall can occasionally arise over the use of IP ports. Every port through the firewall represents...
Page 30 - To discover a DHCP-allocated IP address; local configuration menus; DNS addressing
® To discover a DHCP-allocated IP address Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX Uno IP via a network connection. To discover the allocated IP address: 1 In n...
Page 31 - Placing ServSwitch CX Uno IP alongside the firewall; Ensuring sufficient security
0 ® Placing ServSwitch CX Uno IP alongside the firewall ServSwitch CX Uno IP is built from the ground-up to be secure. It employs a sophisticated 128bit public/private key system that has been rigorously analysed and found to be ...
Page 32 - Power switching configuration; configuration menu; To configure the power sequences for each host computer; MORE; Example 1; To control two or more ports simultaneously; Power control sequences
® Power switching configuration Power switch configuration comprises two main steps: • Configure the OPTIONS serial port to the same speed as used by the power switch box(es), using the configuration menu . • Configure power ON a...
Page 33 - Upgrading ServSwitch CX Uno IP models; To upgrade ServSwitch CX Uno IP models; global connection; Recovering from a failed upgrade; To invoke backup/recovery mode
® Upgrading ServSwitch CX Uno IP models The ServSwitch CX Uno IP models are upgraded via global connection (through the IP network port). Upgrades are digitally signed using a secure key. This prevents unauthorized or altered fir...
Page 34 - OR; Accessing the ServSwitch CX Uno IP; The ServSwitch CX Uno IP provides two ways to gain access:; The front panel indicators
® LOCAL USER GLOBAL USER IP COMPUTER SYSTEM SAM OR LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP BLACK BOX 724-746-5500 ® ® HT Operation Accessing the ServSwitch CX Uno IP The ServSwitch CX Uno IP provides two ways to gain access: ...
Page 35 - Using the Select Host menu; To avoid the ‘hall of mirrors’ effect; Local user access; To gain access as a local user:; To move the menu (and login) box position
® Enter your Login name here Selecting a computer There are three main ways for local users to select a specific computer channel: • Using hotkeys (as described below) – this is a good method ...
Page 36 - Global preferences
® ...
Page 37 - Logging in and out; To log in
® To select a computer using mouse buttons Note: This procedure works only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has been enabled by your administrator. 1 Hold down the middle button (...
Page 38 - The confirmation box; To enable/disable the confirmation box; The reminder banner; To move the reminder banner; and; To change banner colors or disable the banner; logged in
® The confirmation box The ServSwitch CX Uno IP provides the option of a confirmation box that is displayed on screen for three seconds after a computer is selected. The confirmation box indicates the current user port and your u...
Page 39 - User preferences and functions; All of these options are discussed within; Orange dot indicators in the Select Host menu; • A cascaded computer (or multiple computers) has been added to an
® User preferences and functions In addition to customising the reminder banner as described earlier, you can also: • Change the color of the reminder banner, • Select the screen saver style, • Restore mouse operation, or • Perfo...
Page 40 - Global user access; Select the required viewer; GLOBAL USER
® Global user access Global users access the ServSwitch CX Uno IP using a viewer and a network/internet link. There are two types of viewer: a standalone VNC veiwer or a VNC Java application used within a standard web browser. Se...
Page 41 - stop; Global user access via VNC viewer; RealVNC website; To access via the VNC viewer; If you have been asked to also enter a port number; Downloading VNC viewer from the ServSwitch CX Uno IP; To download the VNC viewer; Yes
0 ® IMPORTANT: During login, if you see a warning message similar to the one shown here, then stop and do not proceed. Global user access via VNC viewer The VNC viewer is a compact application that runs on your IP-connected ‘glob...
Page 42 - Global user access via web browser; supported versions; To access via your web browser; viewer window
® Global user access via web browser You can use a standard Web browser ( supported versions ) to gain access to the ServSwitch CX Uno IP and its host computer(s). As soon as you make contact with the ServSwitch CX Uno IP it will...
Page 43 - Using the viewer window; The menu bar; Auto calibrate
® Using the viewer window The viewer window gives you the ability to view and control the ServSwitch CX Uno IP and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web ...
Page 44 - Host selection; hotkey combinations; To select a host; Note: If there are ten or less; Configure; Appendix 2 - Configuration pages via viewer; Mouse pointers; Controls - Single Mouse
® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close at hand, but also because the screen calibration details for eac...
Page 45 - To change the access mode; Click one of the arrow buttons adjacent to the; Power switching; To switch a system on or off; To auto calibrate the screen and/or mouse; Calibrate options dialog:; To re-synchronize the mouse
® Access mode - shared/private Up to five users can be simultaneously logged-on (four global users plus one local or remote user) and during normal operation, all are able to see the same view of the currently selected host. If y...
Page 46 - Mouse Control; Controls; Single Mouse Mode; Advanced unit configuration; Resync Mouse; This option has the same effect as the; Refresh Screen; continued; Info
® Mouse Control This option displays a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. The mouse control dialog allows y...
Page 47 - Keyboard Control; When entering codes:; Enable Sun Translation
® Click to send the code Enter the code here Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations (to the host) that are needed regularly or that are trapped by the ServS...
Page 48 - Video Settings; Using automatic configurations
® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Threshold The threshold is effectively a noise filter that differentiates between valid video signal...
Page 49 - Advanced Settings; Custom Video Modes
® Advanced Settings This option contains video signal settings that do not normally need to be adjusted. Pixel Format Determines the color depth and data required to represent each video pixel. Overlap Capture When enabled, the u...
Page 50 - If you need to enter a port number; To enter a port number in a Web browser; Web browser instructions; To enter a port number in VNC viewer; VNC viewer instructions; Viewer encryption settings; Always on; Supported web browsers; Windows
® If you need to enter a port number Usually, when you make a network connection to the ServSwitch CX Uno IP (either using the VNC viewer or a Web browser) you simply enter the IP address, i.e. 192.168.0.3. However, if a special ...
Page 51 - Getting assistance; Email; Troubleshooting; When logging on using VNC viewer, I cannot enter a username
0 ® Further information This chapter contains a variety of information, including the following: • Getting assistance - see below• Troubleshooting - see right• Appendices • Appendix 1 - Configuration menus • Appendix 2 - Configur...
Page 52 - Appendix 1 – Local setup menus; To access the local setup menus
® Appendix 1 – Local setup menus The ServSwitch CX Uno IP local setup menus allow a range of settings to be made both to the inst...
Page 53 - Functions; To get here; connections; Restore Standard Mouse
® Functions The Functions menu contains a collection of procedures that affect various aspects of ServSwitch CX Uno IP ...
Page 54 - User Preferences; Reminder Banner; To; Reminder Color; From a local keyboard, log on as a
® User Preferences The User Preferences are system operating parameters that are independently...
Page 55 - Global Preferences; OSD Dwell Time; From a local keyboard, log on as the
® Global Preferences Global preferences are available only to the Admin user and allow set...
Page 56 - Setup Options; Auto Logout
® Setup Options Setup options are available only to the Admin user. Auto Logout Settings: Disabled, Enabled The ServSwitch CX Uno IP enab...
Page 57 - Unit Configuration
® To get here 1 From a local keyboard, log on as the ‘admin’ user. 2 Press (hotkeys can change). 3 Press to show the Main Menu.4 Select ‘Configuration’ and press . ...
Page 59 - Network Configuration; Discover allocations
® Network Configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. ...
Page 60 - Serial Configuration; Options Port
® Serial Configuration This page allows you to configure the OPTIONS serial port located at the rear of the ServSwitch CX Uno IP. Options Port Sett...
Page 61 - Reset Configuration; To reset the ServSwitch CX Uno IP configuration
0 ® Reset Configuration This option allows you to completely reset the IP portion of the ServSwitch CX Uno IP unit. WARNING: This process will remove all network settings and return the unit to use its original state. A complete ...
Page 62 - To access the remote configuration pages; Make a; Click the required option
® Appendix 2 - Configuration pages via viewer This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the browser methods of access. To access the remote configuration ...
Page 63 - User accounts; access tick box positions will become editable).
® User accounts This page allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and acces...
Page 64 - Unit configuration
® Unit configuration This page provides access to a selection of both basic and advanced settings for the ServSwitch CX Uno IP. Many of the settings displayed here are also accessible through the on-screen menu. Unit Name The nam...
Page 65 - Replace oldest
® Advanced unit configuration Click this button to display advanced options that do not normally require alteration. Mouse Latency Allowance This option is used during calibration to account for latency delays (caused as signals ...
Page 66 - Time & date configuration; NTP Server IP address
® Time & date configuration This page allows you to configure all aspects relating to time and date within the ServSwitch CX Uno IP unit. Timezone specifier Optionally enter a recognized timezone specifier related to the curr...
Page 67 - Network configuration
® Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access Control address – this is the unique and unchangeable code that wa...
Page 68 - Setting IP access control; allowed; To define a new IP access control entry; network address; To reorder access control entries
® Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries ...
Page 69 - Serial port configuration; Options Port Use
® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the ServSwitch CX Uno IP unit. Options Port Use This option dete...
Page 70 - Host configuration; Name
® Host configuration This page provides the opportunity to configure various details for each of the host systems that may be connected to the ServSwitch CX Uno IP. Each entry can be configured with a name, the permitted users, t...
Page 71 - Logging and status; mouse click and ‘Paste’.; Syslog Server IP Address
0 ® Logging and status This screen provides various details about the user activity on the ServSwitch CX Uno IP unit. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user.2 Click the ‘Configure’ button in the t...
Page 72 - LDAP configuration
® LDAP configuration The ServSwitch CX Uno IP can optionally use the industry standard LDAP (Lightweight Directory Access Protocol) to allow user authentication to occur in conjunction with an externally held database. This scree...
Page 73 - Appendix 3 - VNC viewer connection options; Inputs
® Appendix 3 - VNC viewer connection options When you are connecting to the ServSwitch CX Uno IP using the VNC viewer, a number of options are available. Color/Encoding Auto select When ticked, this option will examine the speed ...
Page 74 - Enable all inputs
® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only mode) When selected, prevents control data being passed betwee...
Page 75 - Misc; This option does not apply to ServSwitch CX Uno IP connections.
® Misc Shared connection (do not dis-connect other viewers) This option does not apply to ServSwitch CX Uno IP connections. Full screen mode When ticked, the VNC viewer will launch in full screen mode. Use the menu key (usually F...
Page 76 - Scaling; No Scaling
® Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen i...
Page 77 - Identities; Configuration File - Reload
® Identities This feature helps your VNC viewer to confirm that a revisited ServSwitch CX Uno IP is genuine and not another device masquerading as an ServSwitch CX Uno IP. The list given will retain the identities of all visited ...
Page 78 - Appendix 4 - VNC viewer window options; Standard window control items; Displays the full range of connection options - see
® Appendix 4 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill ...
Page 79 - Appendix 5 - Browser viewer options; There are four options pages:; Encoding and color level; – This is a highly compressed method that is best suited to slow
® Appendix 5 - Browser viewer options When you are connecting to the ServSwitch CX Uno IP using a Web browser, a number of options are available. There are four options pages: Encoding and color level Auto select When ticked, thi...
Page 80 - Appendix 6 – Addresses, masks and ports; IP addresses; Octets; Net masks; Address
® Appendix 6 – Addresses, masks and ports IP address, network masks and ports are all closely linked in the quest for one device to find another across disparate network links. IP addresses As a rough analogy, consider how you us...
Page 81 - Net masks - the binary explanation; binary
0 ® Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary ; this is native digital, where everything is either a 1 (one) or 0...
Page 82 - Calculating the mask for IP access control; Single locations; recovery procedure; Address ranges
® Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, you...
Page 83 - Ports; If you accept the analogy of; Security issues with ports; Web server
® Ports If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers. In a company of any size, you generally wouldn’t expect the accounts department to share the same te...
Page 84 - Appendix 7 – Cable and connector specifications; ServSwitch CX Uno IP to power switch cable
® Appendix 7 – Cable and connector specifications ServSwitch CX Uno IP to power switch cable Power switch to power switch daisy chain cable pin D-type female pin RJ pin RJ pin RJ Multi-head synchronization cable MASTER end pin D-...
Page 85 - Appendix 8 – Hotkey sequence codes; Permissible key presses; Note: Hotkey sequences are not case sensitive.; Creating macro sequences; Note: Hotkey sequences and abbreviations are not case sensitive.
® Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Main ...
Page 86 - Appendix 9 – Supported video modes; Advanced
® Appendix 9 – Supported video modes The following video modes are supported and can be automatically configured by the ServSwitch CX Uno IP units. If a recognized video mode cannot be found, the ServSwitch CX Uno IP will gradual...
Page 87 - Safety information; Replace the power adapter with a manufacturer approved type only.
® Safety information • For use in dry, oil free indoor environments only.• Both the ServSwitch CX Uno IP and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them lo...
Page 88 - End user licence agreement; . Intellectual Property Rights; continuing waiver of such term or any other term.
® End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE ServSwitch CX Uno IP PRODUCT (“the PRODUCT”). THE SOFTWARE IS PROVIDED TO E...
Page 89 - Radio Frequency Energy; Canadian Department of Communications RFI statement
® Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity ...
Page 91 - Instrucciones de seguridad
0 ® Normas Oficiales Mexicanas (NOM) electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2 Las instrucciones ...