Page 2 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch; TM
1 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand CAT5 KVM Extender model! We appreciate your business, and we think you’ll appreciate themany ways that your enhanced keyboard/video/mouse system will save you money,time, and effor...
Page 3 - SERVSWITCHTM BRAND CAT5 KVM MICRO EXTENDER; TRADEMARKS USED IN THIS MANUAL; BLACK BOX and the
2 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, Matrix ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi, ServSwitchUltra, ServSwitch Wizard, ServSwitch Wizard Pro, ServManager, ServSelect, a...
Page 5 - EUROPEAN UNION DECLARATION OF CONFORMITY; This product complies with the following harmonized standards:
4 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER EUROPEAN UNION DECLARATION OF CONFORMITY WARNING! This is a class A product. In a domestic environment, this product mightcause radio interference, in which case the user might be required totake adequate remedial measures. This product complies with the f...
Page 6 - que el aparato eléctrico sea operado.; NOM STATEMENT
5 NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. ...
Page 8 - TABLE OF CONTENTS; Contents; Chapter; To Connect a ServSwitch Family KVM Switch to the
7 TABLE OF CONTENTS Contents Chapter Page 1. Quick Start Guide ...................................................................................... 9 2. Specifications ........................................................................................... 10 3. Introduction ......................
Page 10 - CHAPTER 1: Quick Start Guide; When you; Chapter 6
9 CHAPTER 1: Quick Start Guide 1. Quick Start Guide When you configure the ServSwitch™ Brand CAT5 KVM Micro Extender, you only need to answer two questions: • How far will the CAT5 cabling run between the Extender’s Local and Remote Units? If it will be 25 m (80 ft.) or less, you don’t need to set a...
Page 11 - Between Local and Remote Units: Category 5 solid; Appendix A; Between Units: Proprietary composite of all supported
10 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 2. Specifications Cable Required: Between Local and Remote Units: Category 5 solid unshielded or shielded twisted pair (UTP or STP),wired to the EIA/TIA-568A or (preferred) -568Bstandard, terminated with RJ-45 male connectors; forpinning/pairing, see Appe...
Page 12 - CHAPTER 2: Specifications; Input impedance: 47 k; NOTE; Keyboard commands (see; Appendix B; link integrity
11 CHAPTER 2: Specifications SerialCharacteristics: KVM/Serial/Audio model (ACU3022A) only: Data rate: Transparent to data rates up to 19,200 bps;Data format: Transparent to data format;Flow control: Transparent to hardware and software flow control (RTS, CTS, DTR, and DSR are all passedthrough acro...
Page 13 - (1) HD15 female for video output to local
12 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER Connectors: On Local Unit: Right-side-mounted: (1) RJ-45 female for local/remote interconnection; Left-side-mounted: All models: (1) DB25 female for video input from, and keyboard/mouse output to, computer; Dual-Access model (ACU3009A) only: (1) HD15 fema...
Page 14 - From desktop power supply (certified to meet the
13 CHAPTER 2: Specifications Power: Local Unit: 5 VDC at up to 120 mA from CPU’s keyboard andmouse port; Remote Unit: From desktop power supply (certified to meet the relevant international safety standards):Input: 100 to 240 VAC at 50 to 60 Hz from utility- power (mains) outlet, through detachable ...
Page 15 - IMPORTANT NOTES; connect a KVM Micro Local Unit to a KVM/Serial/Audio; Chapter 4
14 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 3. Introduction By using the Local and Remote Units that together make up the ServSwitch™Brand CAT5 KVM or KVM/Serial/Audio Micro Extender, you can place your VGAmonitor, keyboard, and mouse as far as 50 meters (160 ft.) from the PC-compatibleCPUs they co...
Page 16 - CHAPTER 3: Introduction; IBM
15 CHAPTER 3: Introduction 3.1 Compatibility The ServSwitch Brand CAT5 KVM Micro Extender is designed to operate invarious environments and with a mix of hardware from different manufacturers.During development, this product was extensively tested with a wide variety ofhardware. However, please note...
Page 17 - IntelliMouse; Just about any
16 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER • Mouse: Standard PS/2 type, Microsoft ® IntelliMouse ® compatible, or Logitech™ 3-button PS/2 compatible mouse; the CPU should have standardPS/2 type mouse ports. The KVM/Serial/Audio Micro Extender can handle aserial mouse if it’s attached to the Remote...
Page 18 - Operate your PC from the next room or all the way down the hall.
17 CHAPTER 3: Introduction 3.2 Key Features The ServSwitch Brand CAT5 KVM Micro Extender has a number of useful featureswhich contribute to the transparent remote operation of your PC. Some of themore important ones are: • Distance up to 50 m (160 ft.) Operate your PC from the next room or all the w...
Page 19 - Checklist of System Components; The Complete Package; for
18 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 4. Checklist of System Components 4.1 The Complete Package At the time of this writing, these items should be included with your ServSwitch™Brand CAT5 KVM Micro Extender package: • (1) Micro Extender Local Unit. • (1) Micro Extender Remote Unit. • (1) 9-V...
Page 20 - CHAPTER 4: Checklist of System Components; The Cables You’ll Need; then skip ahead to; Chapter 5; through; need some combination of these adapters:; CPU
19 CHAPTER 4: Checklist of System Components 4.2 The Cables You’ll Need If you are using the ServSwitch™ Brand CAT5 KVM Micro Extender to get greaterdistance between a CPU and a VGA monitor, PS/2 keyboard, and PS/2 mouse,your Micro Extender package should have included everything you’ll need exceptf...
Page 21 - KVM S; must
20 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 4.2.2 T O C ONNECT A S ERV S WITCH F AMILY KVM S WITCH TO THE L OCAL U NIT ’ S CPU P ORT You would do this to extend the distance you can run from the KVM switch to amonitor, a keyboard, a mouse, and possibly serial and/or audio devices. (Youcould also do...
Page 23 - to DB25 male modem cable such as product code EVMBMC.
22 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 4.2.3 T O C ONNECT A M ONITOR , K EYBOARD , AND M OUSE TO THE R EMOTE U NIT OR TO THE U SER P ORTS ON THE D UAL -A CCESS L OCAL U NIT You’ll be plugging the monitor, keyboard, and mouse directly into thecorresponding user ports on the Remote Unit or Dual-...
Page 25 - differently from
24 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 4.2.4.B Switches with Regular ServSwitch Style DB25 Composite CPU Ports The CPU ports of the regular ServSwitch and several other ServSwitch family KVMswitches are specially pinned DB25 connectors that function as composite (all-in-one) interfaces. At the...
Page 28 - CHAPTER 5: Configuration; position 2 controls how the
27 CHAPTER 5: Configuration 5.2 Setting DIP-Switch Position 2: Keyboard-Command Recognition The function of DIP-switch position 2 depends on the Micro Extender model: • On the ACU3001A and ACU3009A Remote Units, position 2 controls how the Remote Unit handles [Scroll Lock]. Normally, pressing [Scrol...
Page 30 - CHAPTER 6: Installation; Attaching Devices
29 CHAPTER 6: Installation 6. Installation To install your ServSwitch™ Brand CAT5 KVM Micro or KVM/Serial/Audio MicroExtender system, first test-place it (if you want to) as described in Section 6.1 , then attach devices as described in Section 6.2 , then finish your installation as described in Sec...
Page 31 - Use caution if you’re attaching KVM switches:
30 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER As you attach devices to the Extender, here are some things to keep in mind: • Use caution if you’re attaching KVM switches: Different ServSwitch family KVM switch models use different proprietary signaling between cascaded switches.The only ServSwitch fa...
Page 32 - Extender’s MIC jumper as described in
31 CHAPTER 6: Installation 6.2.1 S PECIAL C ONCERNS A BOUT C ONNECTING A UDIO D EVICES TO THE KVM/S ERIAL /A UDIO M ICRO E XTENDER Before you connect any sound equipment to the KVM/Serial/Audio MicroExtender, here are some things you should keep in mind: The Extender’s audio interface is stereo, bid...
Page 33 - CPU P; for additional guidelines.
32 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 6.2.2 A TTACHING A CPU TO THE L OCAL U NIT ’ S CPU P ORT Attach the keyboard, video, and mouse connectors of the included three-to-oneKVM-extension cable to the matching ports on the CPU, as shown in Figure 6-1.Attach the DB25 male connector of this cable...
Page 34 - for which ServSwitch family; the Local Unit’s CPU port.
33 CHAPTER 6: Installation 6.2.3 A TTACHING A S ERV S WITCH F AMILY KVM S WITCH TO THE L OCAL U NIT ’ S CPU P ORT The way you’ll do this will depend on whether the KVM switch’s user ports aremultiple connectors (see Section 6.2.3.A ) or single composite connectors (see Section 6.2.3.B ). (Refer to t...
Page 35 - connector to the Local Unit’s CPU port.; , first plug a User Cable designed for the KVM
34 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 6.2.3.B Attaching a KVM Switch with Single Composite User-Port Connectors If the KVM switch’s user ports are ServSwitch style DB25 connectors , run a ServSwitch to ServSwitch Expansion Cable (product code EHN284) from one ofthese connectors to the Local U...
Page 36 - NOTES
35 CHAPTER 6: Installation NOTES If the switch is a ServSwitch Multi, keep these things in mind as youmatch the serial and audio cables/strands: – The proper DB9 serial connector to use on its User Cable is the one without a yellow band. – The audio cable from the Local Unit’s “Out” connector should...
Page 38 - for which switch models are; the user port on an Extender Unit.
37 CHAPTER 6: Installation 6.2.5 A TTACHING A S ERV S WITCH F AMILY KVM S WITCH TO THE U SER P ORT ON A R EMOTE U NIT OR D UAL -A CCESS L OCAL U NIT The way you’ll do this will depend on whether the KVM switch’s CPU ports aremultiple connectors (see Section 6.2.5.A ) or single composite connectors (...
Page 39 - Run a CPU Cable designed for the KVM switch—refer to
38 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 6.2.5.B Attaching a Switch with Single Composite CPU-Port Connectors Run a CPU Cable designed for the KVM switch—refer to Sections 4.2.4.B and 4.2.4.C for product codes—from one of the switch’s CPU-port connectors to the user-port connectors of the Remote...
Page 40 - Figure 6-7. Attaching a KVM switch with single composite CPU-port
39 CHAPTER 6: Installation Figure 6-7. Attaching a KVM switch with single composite CPU-port connectors (regular Ser vSwitch shown at top, Ser vSwitch Multi shown at bottom) to the user port on an Extender Unit. Remote Unit KV2020-R2 or KV2040-R2 (plugs into CPU Card) ServSwitch Multi EXP (KV160A-R2...
Page 41 - Finishing Your Installation; Power ON the monitor or KVM switch attached to the Remote Unit.
40 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 6.3 Finishing Your Installation To finish installing your Micro Extender system after attaching devices to it asdescribed in Section 6.2 , take these steps: 1. Attach the output cord of the Remote Unit’s power supply to the Unit’s power jack. Then plug th...
Page 43 - Keyboard and Mouse Emulation; This feature makes several other things possible:; Normal Operation and Keyboard Typematic Rate; and
42 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 7. Operation 7.1 Keyboard and Mouse Emulation The ServSwitch™ Brand CAT5 KVM and KVM/Serial/Audio Micro Extenders usea microprocessor to emulate the presence of a directly connected keyboard andmouse for the attached PC. This means that you don’t have to ...
Page 44 - Keyboard Commands and Related Functions; disable the Extender’s reset command (see; once
43 CHAPTER 7: Operation 7.3 Keyboard Commands and Related Functions This section describes Micro Extender functions that can be controlled withcommands that users can type in at the user-station keyboards, as well as somerelated functions. The different Extender models have different commandformats:...
Page 45 - . If this doesn’t work, send the “Null Mouse Command” in order to
44 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER Note that the Extender will automatically reinitialize the keyboard and mousewhenever you attach them. If a reset doesn’t help your remote keyboard or mouse,try cycling power to the Remote Unit. 7.3.2 C ORRECTING THE PS/2 M OUSE I F I T G ETS O UT OF S YN...
Page 46 - ) and an “inactivity timeout.” While the inactivity
45 CHAPTER 7: Operation three times in order to get a PC with a 4-byte mouse back on track. Note that,unless your mouse driver is an auto-correcting type, sending this command whilethe mouse is in sync will throw it out of sync. If the PS/2 mouse frequently gets out of sync in your system, and you a...
Page 47 - Private Mode and lock out the remote station, but not vice versa.)
46 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 7.3.4 P RIVATE M ODE (ACU3009A D UAL -A CCESS S YSTEMS O NLY ) For applications in which a Dual-Access Micro Extender system’s remote userstation is not in a secure location, or must be temporarily kept from accessing thelocal PC, users at the local stati...
Page 48 - CHAPTER 8: Troubleshooting; If the PC is a Pentium
47 CHAPTER 8: Troubleshooting 8. Troubleshooting 8.1 Common Problems This section discusses difficulties that people sometimes have with the ServSwitch™Brand CAT5 KVM and KVM/Serial/Audio Micro Extenders, and suggests possibleremedies. If the recommended actions don’t help, or if you don’t see yourp...
Page 49 - I’m not using a keyboard, but the Extender doesn’t work at all.; Reset the keyboard and mouse as described in; Try powering the Remote Unit OFF and then ON again.
48 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER Connecting a keyboard to the Remote Unit has an adverse effect on the remote video. Try using a newer keyboard. (Some older keyboards require too high a current forthe Remote Unit to properly drive the video signal.) I’m not using a keyboard, but the Exte...
Page 50 - The mouse is behaving erratically.; Neither the keyboard nor the mouse operates, or both have locked up.
49 CHAPTER 8: Troubleshooting The mouse is behaving erratically. 1. Reset the keyboard and mouse as described in Section 7.3.1 . 2. Issue the Null Mouse Command up to three times (see Section 7.3.2 ). 3. If your PC is running Windows 95/98/2000, Windows Me, Windows NT, or Windows XP, regardless of w...
Page 51 - The CPU doesn’t detect the serial device I’m trying to use with it.
50 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 8.1.4 S ERIAL D EVICE (ACU3022A KVM/S ERIAL /A UDIO S YSTEMS O NLY ) The CPU doesn’t detect the serial device I’m trying to use with it. 1. Make sure that the data rates of the device and the CPU’s serial port both match, and that the data rate doesn’t ex...
Page 52 - attaching some speakers directly to the card.; your graphics card’s output.
51 CHAPTER 8: Troubleshooting 8.1.5 A UDIO D EVICES (ACU3022A KVM/S ERIAL /A UDIO S YSTEMS O NLY ) Sound doesn’t seem to get through from the local site to the remote site or vice versa. 1. Check the audio cables, including those attached to your speakers. Are they intact along their length and secu...
Page 53 - and its wiring with that shown in; Black Box Technical Support.
52 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER Each character has separated into overlapping sets of red, green, and blue pixels; the effect islike trying to watch a 3-D movie without 3-D glasses. 1. Check the interconnect cable between the Micro Extender’s Local and Remote Units. Is it solid-core cab...
Page 54 - I get black & white instead of color video.
53 CHAPTER 8: Troubleshooting I get black & white instead of color video. Your CPU probably needs to see monitor ID in order to boot into the correct videomode. Please contact Black Box Technical Support. Microsoft Windows 3.x, 95, 98, or 2000, Windows Me, Windows NT, or Windows XP willonly boot...
Page 55 - General Questions About the Micro Extender; Can the Micro Extender be used between buildings?
54 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 8.2 General Questions About the Micro Extender Is it possible to use an interconnection cable longer than 50 meters (160 feet)? The standard-from-the-factory Micro Extender has been designed to produceacceptable results with SVGA resolutions at the maximu...
Page 56 - c) Use a “clean earth” or “clean grounding” system (if your site has one
55 CHAPTER 8: Troubleshooting When using UTP, what’s the best way to make sure that the system does not suffer from anyinterference? The Micro Extender is designed to withstand high levels of interference whiledriving signals over UTP. To further reduce the potential for interference,consider taking...
Page 57 - Calling Black Box; do not attempt to alter or repair it; Shipping and Packaging
56 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER 8.3 Calling Black Box If you determine that your ServSwitch™ Brand CAT5 KVM Micro Extender ismalfunctioning, do not attempt to alter or repair it . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, ...
Page 58 - for a more complete set of cable; Pin
57 APPENDIX A: Cable Pinning/Pairing Appendix A: Cable Pinning/Pairing The cable you will use to interconnect the Local and Remote Units of yourServSwitch™ Brand CAT5 KVM Micro Extender should be terminated with RJ-45plugs and should be wired according to the EIA/TIA-568 standard (preferably568B rat...
Page 59 - Keyboard-Command Summary
58 SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER Appendix B: Keyboard-Command Summary Here is a brief list of the keyboard commands you can use to control yourServSwitch™ Brand CAT5 KVM Extender. For detailed descriptions of thecommands and the effects they have on the system (including their effects on...
Page 60 - LEGAL INFORMATION; DISCLAIMERS
59 LEGAL INFORMATION DISCLAIMERS While every precaution has been taken in the preparation of this manual, themanufacturer assumes no responsibility for errors or omissions. Neither does themanufacturer assume any liability for damages resulting from the use of theinformation contained herein. They r...
Page 62 - REMOTE; LOCAL; Customer Support Information:
APRIL 2002 ACU1001AACU1009AACU1049A Interconnect Brightness Focus REMOTE Interconnect LOCAL REGULAR-1M5 FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbo...
