Page 3 - Welcome to the ServSwitchTM Family!; Chapter 2; . The Extender product codes covered in this manual are:; User Guide Revision:
THE SERVSWITCH ™ FAMILY 1 Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and ...
Page 4 - The following symbols are used in this guide:
THE SERVSWITCH ™ FAMILY 2 Copyrights and Trademarks ©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for ...
Page 7 - Todas las instrucciones de operación y uso deben ser seguidas.
NOM STATEMENT 5 NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para refer...
Page 8 - Servicio por personal calificado deberá ser provisto cuando:
NOM STATEMENT 6 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado p...
Page 9 - Do not use to link between buildings.
SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES 7 Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-p...
Page 10 - CONTENTS; Contents
CONTENTS 8 Contents 1. Overview 10 1.1 Introduction 10 1.2 Glossary 10 1.3 Features 12 1.4 Product Range 13 1.5 Compatibility 14 1.6 How to Use This Guide 16 2. Installation 17 2.1 Package Contents 17 2.2 Interconnection Cable Requirements 18 2.3 Local Hub I...
Page 12 - OVERVIEW
OVERVIEW 10 1. Overview 1.1 Introduction TheServSwitch™ Brand CAT5 KVM Extender Local Hub products described in this manual enable high-resolution video, PS/2 keyboard and mouse, stereo audio, and serial port signals to be communicated up to 300m over Category 5/5e (CATx) cable. A basic KVM extensio...
Page 13 - Figure 1; Local Access
OVERVIEW 11 Figure 1 ServSwitch™ Brand CAT5 KVM Extender Local Hub system Local Access Dual Access Hubs only. Serial and Audio Transmission Using extenders and hubs from the Serial or Audio/Serial families. KVM extension over CATx cables up to 300m. LOCAL Hub Remote Unit Additional Monitors Using du...
Page 14 - Audio/Serial versions only
OVERVIEW 12 1.3 Features All members of the ServSwitch™ Brand CAT5 KVM Extender Local Hub product family offer the following features: • Support for high video resolution over extended distances. • Fully buffered signals to ensure consistent remote operation of your PC. • Intelligent PS/2 keyboard a...
Page 15 - Range; KVM Extension Only
OVERVIEW 13 1.4 Product Range There are seven products in the ServSwitch™ Brand CAT5 KVM Extender Local Hub range: KVM Extension Only ACU1006RA 6 x Single Video Channel, PS/2 KB & Mouse (Single Access) ACU1006DRA 6 x Single Video Channel, PS/2 KB & Mouse (Dual Access) ACU1012RA 12 x Single V...
Page 16 - Interface Compatibility; Compatible with all standard keyboards. Certain keyboards with
OVERVIEW 14 1.5 Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. To connect to a PC that do...
Page 17 - Extender Compatibility; Local Hub; ACUMREM; Audio; ACUWREM; Serial; ACUSREM
OVERVIEW 15 Extender Compatibility You can use ServSwitch™ Brand products belonging to the same family in any combination. However, it is not possible to mix Standard, Serial and Audio products within a system. Local Hub Family Compatible Remote Units/Hubs ACU1006RA ACU1006DRA ACU1012RA Standard ACU...
Page 18 - How to Use This Guide; Connection & Compatibility; Order Code; Interconnection Cable; Interconnection Cable Requirements; Adjusting Video; essential; Remote Unit Configuration & Operation
OVERVIEW 16 1.6 How to Use This Guide This guide describes the installation and configuration of the ServSwitch™ Brand CAT5 KVM Extender Local Hub range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started: Co...
Page 19 - INSTALLATION; Appendix C: Calling Black Box; KVM Extender Local Hub unit.
INSTALLATION 17 2. Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM Extender Local Hub system more convenien...
Page 20 - Interconnection Cable Requirements; Signal
INSTALLATION 18 2.2 Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core...
Page 21 - Local Hub Installation; To install the Local Hub:
INSTALLATION 19 2.3 Local Hub Installation To install the Local Hub: 1. Switch off the PC and any peripheral devices before connection. 2. Using the combination CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on each computer (or KVM switch) to the corresponding connectors on...
Page 22 - Figure 2
INSTALLATION 20 Figure 2 Standard Hub Port - rear view Connect to Local monitor. Connect to Local PS/2 keyboard. Connect to Local PS/2 mouse. ACU1006RA ACU1012RA ACU1006DRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to computer’s video output, ...
Page 23 - Figure 3
INSTALLATION 21 Figure 3 Serial Hub Port - rear view Connect to Local monitor. Connect to Local PS/2 mouse. Connect to computer’s serial port. Connect to Local PS/2 keyboard. Connect to computer’s serial port. ACU1006SRA ACU1006DSRA Connect to computer’s video output, PS/2 keyboard and mouse ports u...
Page 24 - Figure 4
INSTALLATION 22 Figure 4 Audio/Serial Hub Port - rear view Connect to Local monitor. Connect to Local PS/2 mouse. Connect to Local PS/2 keyboard. Connect to computer’s serial port. ACU1006VRA ACU1006DVRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Conne...
Page 25 - Figure 5; Power Requirements; LED off
INSTALLATION 23 Figure 5 Hub Port - front view Power Requirements In most cases, there is no need to connect the 5V PSU supply as each port independently takes its own power from the PS/2 keyboard connection to the host computer. Each Local Hub port normally takes power through the PS/2 keyboard con...
Page 26 - OPERATION; Inactivity; Keyboard and Mouse Emulation
OPERATION 24 3. Operation 3.1 Overview The operation and configuration of dual access Standard, Serial and Serial/Audio enabled systems is slightly different. Please read the appropriate section for your system. Dual Access, with consoles at both the Remote Unit and Local Hub port, operates on a fir...
Page 27 - Operation of Dual Access Standard & Serial; Scroll Lock Function; Any keyboard or mouse action.; When the PC is booted, the local console is active.
OPERATION 25 3.2 Operation of Dual Access Standard & Serial Local Hubs ACU1006DRA and ACU1006DSRA only Scroll Lock Function Standard and Serial Remote Units redefine the function of the Scroll Lock key for use within the Extender system. You may need normal Scroll Lock activity for a specific ap...
Page 28 - Local Console Commands; Command Key
OPERATION 26 Local Console Commands On a dual access system, you can issue the following commands at the local console: Command Key Sequence Activate Console Any key and (optionally) mouse action Gain control of CPU from remote console. Only operates if inactivity timeout period has expired. Start/E...
Page 29 - Operation of Dual Access Audio/Serial Local; The ‘Hot’ Key; To enter these commands:; Right Control; Press and release the command key.; Console Switching
OPERATION 27 3.3 Operation of Dual Access Audio/Serial Local Hubs ACU1006DVRA only The ‘Hot’ Key With these systems, keyboard ‘hot’ keys are used to carry out various functions. To enter these commands: 1. Press and release the initial ‘hot’ key. By default, the initial ‘hot’ key is < Right Contr...
Page 31 - TROUBLESHOOTING; The image is not sharp, or is badly smeared.
TROUBLESHOOTING 29 4. Troubleshooting 4.1 Video The image is not sharp, or is badly smeared. Check the Interconnect cable between the Remote Unit and Local Hub. Is it of the recommended type (see page 16)? Is it intact along its entire length and securely connected at both ends? Is it wired correctl...
Page 32 - See
TROUBLESHOOTING 30 The PC won’t boot into the correct graphics mode The extender includes DDC emulation for all standard resolutions and there should not normally be any issues. However, you must be using DDC capable CPU cables on each hub port. For non-standard resolutions, you will need to explici...
Page 33 - before
TROUBLESHOOTING 31 4.4 Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the manual supplied with your Remote Unit. The PC comes up with ‘keyboar...
Page 34 - Questions; Is it possible to use a cable longer than 300m?
TROUBLESHOOTING 32 4.5 General Questions Is it possible to use a cable longer than 300m? It might be possible to use a cable of up to 500m at lower resolutions. However, we do not recommend this and cannot guarantee that it will work. Can the extender be daisy chained? In certain circumstances, it i...
Page 35 - APPENDIX A: EXAMPLE APPLICATIONS; Appendix A: Example Applications
APPENDIX A: EXAMPLE APPLICATIONS 33 Appendix A: Example Applications This section illustrates four specific applications using ServSwitch™ Brand CAT5 KVM Local Hubs: • Simple system using ACU1006VRA Hub and ACUVREM Remote Units to extend audio, serial and KVM for up to six PCs (Figure 6) • Six remot...
Page 36 - ACUVREM
APPENDIX A: EXAMPLE APPLICATIONS 34 Figure 6 Serial and audio extension for up to six CPUs ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACUVREM Remote Units connect to KVM console, audio and serial devices.
Page 40 - This appendix describes audio & serial interface operation for:; Serial Interface Setup and Operation; Baud Rate; Plug a PS/2 mouse into the Remote Unit; To change the baud rate to 1200bps:; Baud
APPENDIX B: AUDIO/SERIAL PORTS 38 Appendix B: Audio/Serial Ports Operation and Multi-Port Configuration This appendix describes audio & serial interface operation for: • ACU1006SRA and ACU1006DSRA • ACU1006VRA and ACU1006DVRA Please note that on dual access Local Hubs, the serial link remains ac...
Page 42 - Hardware Flow Control
APPENDIX B: AUDIO/SERIAL PORTS 40 Hardware Flow Control The serial daughterboards in both Local Hub and Remote Units have a series of jumpers that allow the selection of alternative hardware flow control schemes across the CATx link (see Figure 10). Most applications will not require hardware flow c...
Page 43 - Audio/Serial Interface Setup and Operation; Serial Port Configuration; No setting up or user adjustments are required.; Handling Multiple Serial Devices
APPENDIX B: AUDIO/SERIAL PORTS 41 Audio/Serial Interface Setup and Operation ACU1006VRA and ACU1006DVRA only Serial Port Configuration No setting up or user adjustments are required. In the Audio/Serial extender family, the serial port is wired as DTE - the same as that on a PC. To connect a serial ...
Page 44 - Audio Port Configuration; Connect the extender as follows:; Using a Microphone; There are two ways of setting up a microphone:
APPENDIX B: AUDIO/SERIAL PORTS 42 Audio Port Configuration The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across...
Page 45 - APPENDIX C: CALLING BLACK BOX; do not attempt to alter or repair it; Version Number Format:; xx; Shipping and Packaging
APPENDIX C: CALLING BLACK BOX 43 Appendix C: Calling Black Box If you determine that your ServSwitch™ Brand CAT5 KVM Extender Local Hub is malfunctioning, do not attempt to alter or repair it . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do,...
Page 46 - APPENDIX D: SPECIFICATIONS; Appendix D: Specifications; Video; DC; Keyboard and Mouse; -Pin MiniDIN Socket
APPENDIX D: SPECIFICATIONS 44 Appendix D: Specifications Video Maximum Resolution See manual supplied with Remote Unit(s) Video Compatibility VGA to UXGA, RGB Video I/O 0.7V P-P Video Coupling DC Sync I/O H/V or composite TTL signal levels Sync Polarity is preserved Video Input Connectors DB25 Femal...
Page 47 - Serial Interface; Software: Transparent to software flow control; Audio Interface; Bi-directional stereo audio link
APPENDIX D: SPECIFICATIONS 45 Serial Interface Max Baud Rate Supported ACU1006SRA and ACU1006DSRA: 1200, 9600 or 19200 Baud (user-selectable) ACU1006VRA and ACU1006DVRA: 19.2K Baud ACU1006SRA and ACU1006DSRA Serial Data Format: Flow Control: 8 data bits, no parity, 1 stop bit Hardware: Either RTS/CT...
Page 48 - Size and Shipping Weight; Operating Temperature
APPENDIX D: SPECIFICATIONS 46 Power Requirements Local Hub 5V at up to 200mA (per port). Each port powered individually by connected PC. 5V, 20W PSU supplied for video/serial only applications. 2.1mm center positive Universal supply. Certified to all relevant international safety standards. Size and...
Page 49 - NOTES
Page 52 - Customer Support Information:
Customer Support Information: For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: [email protected] © Copyright 2009. Black Box Corpor...
