Page 2 - • Never push objects or spill liquid of any kind into this product.; Servicing
2 Copyright Copyright © 2012 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, c...
Page 3 - BenQ ecoFACTS; for more details on BenQ's environmental commitments and
3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regula...
Page 4 - Table of Contents
4 Table of Contents Copyright ......................................................................................................................................2Disclaimer ...............................................................................................................................
Page 5 - Getting started; BenQ LCD Monitor
5 Getting started Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-ROM Power Cord(Picture may diffe...
Page 6 - USB Cable
6 Getting started USB Cable Video Cable: D-Sub Video Cable: DVI-D Dual Link Video Cable: HDMI(Optional accessory) Video Cable: DP(Optional accessory) NVIDIA 3D Vision Kit(XL2420TX only) Protective cover Headphone hook(Pre-installed, can be removed) Consider keeping the box and packaging in storage f...
Page 7 - Getting to know your monitor; Front view
7 Getting to know your monitor Getting to know your monitor Front view Back view 1. Infrared (IR) sensor (XL2420TX only) 2. Control buttons3. Power button4. Infrared (IR) emitter indicator 2 3 1 4 5. AC Power Input jack6. Cable management hole7. Kensington lock slot8. Headphone hook9. Handle 5 6 9 8...
Page 8 - connecting to USB devices)
8 Getting to know your monitor 10. S Switch socket11. DisplayPort socket12. D-Sub socket13. DVI-D socket14. HDMI socket x 215. USB port (upstream; connecting to the PC) 16. USB port (downstream; connecting to USB devices) 17. Headphone jack18. USB port x 2 (downstream; connecting to USB devices) 19....
Page 9 - How to assemble your monitor hardware; RISER; and tighten the thumbscrew as illustrated (
9 How to assemble your monitor hardware How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the moni...
Page 10 - Orient and align the stand arm with the monitor; Adjusting the monitor height on page 17
10 How to assemble your monitor hardware Orient and align the stand arm with the monitor ( ), push them together until they click and lock into place ( ). Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on...
Page 11 - Connect the PC video cable
11 How to assemble your monitor hardware 2. Connect the PC video cable Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. To Connect the D-Sub Cable Connect the plug ...
Page 12 - See picture on the right.
12 How to assemble your monitor hardware To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. If there is more than one video transmission method available to you, you might want to take the picture qua...
Page 13 - Connect the power cable to the monitor.; on the rear of the monitor. Do not
13 How to assemble your monitor hardware 5. Connect the S Switch to the monitor. Connect the S Switch to the S Switch socket found on the back of the monitor. And place the S Switch next to your monitor base. You can place the S Switch either on the left or on the right of the monitor base. 6. Conne...
Page 14 - Getting the most from your BenQ
14 How to assemble your monitor hardware Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 21 to install the monitor software. To extend the service life of the product, we recomme...
Page 15 - How to detach the stand and the base; While pressing and holding the VESA mount
15 How to assemble your monitor hardware How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat ope...
Page 16 - RISER UNLOCK; ). And then detach the base from the stand
16 How to assemble your monitor hardware Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK ( ). And then detach the base from the stand ( ). You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. 2 1
Page 17 - Adjusting the monitor height
17 How to assemble your monitor hardware Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at th...
Page 18 - Rotating the monitor; Right-click the desktop and select; Screen resolution; from the popup menu. Select; Portrait; in; Orientation; Rotate the monitor 90 degrees clockwise as
18 How to assemble your monitor hardware Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation , an...
Page 19 - Viewing angle adjustment; Adjust the monitor to the desired viewing
19 How to assemble your monitor hardware Viewing angle adjustment You may position the screen to the desired angle with -5° to + 20° monitor tilt, 70° (left and right total) monitor swivel, and 130 mm monitor height. 4. Adjust the monitor to the desired viewing angle. -5 -5 O O ~ +20 ~ +20 O -5 O ~ ...
Page 20 - Using the monitor wall mounting kit; Precautions; How to detach the stand and the base on page; Follow the instruction manuals of the wall
20 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Pr...
Page 21 - Getting the most from your BenQ monitor; Found New Hardware wizard; How to install the monitor on a new computer on page 22
21 Getting the most from your BenQ monitor Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you c...
Page 22 - How to install the monitor on a new computer; Follow the instructions in
22 Getting the most from your BenQ monitor How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable ...
Page 23 - How to install on Windows 7 system on page 24
23 Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows Vista and Windows 7 Ope...
Page 24 - How to install on Windows 7 system; Go to
24 Getting the most from your BenQ monitor How to install on Windows 7 system 1. Open Display Properties . Go to Start , Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize , Dis...
Page 25 - How to install on Windows Vista systems
25 Getting the most from your BenQ monitor How to install on Windows Vista systems 1. Open Display Settings . Right-click the desktop and select Personalize from the popup menu. Select Display Settings from the Personalize appearance and sounds window. The Display Settings window will display. 2. Cl...
Page 26 - How to watch 3D content on your monitor; System requirements; Playing 3D content; System; Emitter Mode; Picture
26 Getting the most from your BenQ monitor How to watch 3D content on your monitor Your monitor supports playing three-dimensional (3D) content transferred through DVI-D Dual Link cable. Yet you need to have the appropriate hardware equipment and software programs that are compatible with 3D playbac...
Page 27 - Safety information for watching 3D content; the 3D glasses and take a rest to relieve the eye strain.
27 Getting the most from your BenQ monitor Safety information for watching 3D content • You may experience eye strain after watching 3D content for certain period of time. Take off the 3D glasses and take a rest to relieve the eye strain. • If you experience headaches, dizziness, or nausea, stop wat...
Page 28 - How to adjust your monitor; The control panel; All OSD (On Screen Display) menus can be accessed by the control keys.
28 How to adjust your monitor How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. No. Name Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on...
Page 29 - The S Switch; Name
29 How to adjust your monitor The S Switch Apart from the control keys, S Switch also provides a quick way to control and access the OSD menus. You need to connect the S Switch to your monitor prior to use. Follow the instructions in Connect the S Switch to the monitor. on page 13 . No. Name Functio...
Page 30 - Basic menu operation; Navigating the main menu on page 35; Custom Key 1; Customizing the
30 How to adjust your monitor Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. Alternatively, press the wheel or the return button on the S Switch. 2. The hot key menu is displayed. The top three controls are custom keys and ...
Page 31 - • By default, the key is the hot key for
31 How to adjust your monitor Custom Key 2 • By default, the key is the hot key for Display Mode . To change the default settings, see Customizing the hot keys on page 32 . • For Down/Decrease adjustment. Custom Key 3 / • By default, the key is the hot key for Smart Scaling . To change the default s...
Page 32 - Picture optimization
32 How to adjust your monitor Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. If you wish, you can always adjust the scree...
Page 33 - Save Settings; Downloading more game modes using Game Mode Loader; Picture Advanced; Adjusting display mode
33 How to adjust your monitor • Brightness (during 2D playback) / NVIDIA® 3D LightBoost™ (during 3D playback) (see page 38) • Contrast (see page 38) • Sharpness (see page 38) • Black eQualizer (see page 39) • Gamma (see page 39) • Color Temperature (see page 39) • Hue (see page 39) • Saturation (see...
Page 34 - Using Smart Scaling
34 How to adjust your monitor 1. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu, and press Menu to access the main menu. 2. Go to Picture Advanced and Display Mode . 3. Select an appropriate display mode. The setting will take effect im...
Page 35 - Navigating the main menu; to enter the main menu. See
35 Navigating the main menu Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu. Select Menu to enter the main menu. See Basic ...
Page 36 - Display menu; Item; Auto Adjustment; Pixel Clock; Picture optimization on page 32
36 Navigating the main menu Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear . 1. Select Men...
Page 37 - Phase
37 Navigating the main menu Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal.See also: Picture optimization on page 32 . Not applicable to a digital input signal. 0 to 63 Item Function Range
Page 38 - Picture menu
38 Navigating the main menu Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu...
Page 39 - Adjusts the degree of how we perceive colors.
39 Navigating the main menu Black eQualizer Brings out the dark shades by increasing the brightness without changing those of the light shades. If the image is too bright or barely contains any dark shades, adjusting the value of Black eQualizer may not show much change to the image. 0 ~ 20 Gamma Ad...
Page 40 - Picture Advanced menu
40 Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Se...
Page 41 - Applies customized display settings.
41 Navigating the main menu FPS1 For playing FPS (First Person Shooting) games. FPS2 RTS For playing RTS (Real-time strategy) games. Gamer1 Applies customized display settings. For details on setting up a game mode, see Setting up your own game mode on page 32 . Gamer2 Gamer3 Senseye Demo Displays t...
Page 42 - Adjusts the display size to best suit your needs.; Determines the color space (; Selects an appropriate format to play 3D content.
42 Navigating the main menu 21.5" (16:9) Displays the input image as if on a 21.5" monitor of 16:9 aspect ratio. 22"W (16:10) Displays the input image as if on a 22"W monitor of 16:10 aspect ratio. 23"W (16:9) Displays the input image as if on a 23"W monitor of 16:9 aspect ra...
Page 43 - Determines the size of the highlight area.
43 Navigating the main menu Smart Focus This feature provides a highlight area to focus on certain content, e.g. a YouTube video or a game in windowed mode. Size Determines the size of the highlight area. • Small • Large • OFF H. Position Adjusts the horizontal position of the highlight area. 0 ~ 10...
Page 44 - Save Settings menu; Gamer 1; Gamer 2
44 Navigating the main menu Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Selec...
Page 45 - Audio menu
45 Navigating the main menu Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu f...
Page 46 - System menu; Input
46 Navigating the main menu System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu ...
Page 47 - Sets the OSD menu language.; Русский; 日本語; Adjusts the display time of the OSD menu.
47 Navigating the main menu OSD Settings Language Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Č esky • Magyar • Serbo-...
Page 48 - Sets the function to be accessed by custom key 1.
48 Navigating the main menu Customer Key 1 Sets the function to be accessed by custom key 1. • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Volume • Mute • Input • Black eQualizer Customer Key 2 Sets the function to be accessed by custom key 2. Customer Key 3 S...
Page 49 - Displays the current monitor property settings.
49 Navigating the main menu Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default values. • YES • NO Item Function Range
Page 50 - Troubleshooting
50 Troubleshooting Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default Picture Mode is FPS1 , which is designed for FPS games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode . • If the image has a yellow, blu...
Page 51 - Out of Range
51 Troubleshooting No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the suppor...
Page 52 - No sound can be heard from the connected external speakers.
52 Troubleshooting Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor).• Check w...
