Page 2 - Overview
ASUS Confidential 2 Overview n Chapter 1 Testing Flow Chart n Chapter 2 Customer Induced Damage (CID) Criteria n Chapter 3 Pretest Fixture Package n Chapter 4 Visual Inspection n Chapter 5 Plug Fixture n Chapter 6 Updating BIOS n Chapter 7.1 USB Boot Up Introduction n Chapter 7.2 Test in FreeDOS n C...
Page 3 - Chapter 1; Test flow chart
Page 5 - Chapter 2
ASUS Confidential Chapter 2 Customer Induced Damage (CID) Criteria
Page 6 - Content; Process Flow Chart
ASUS Confidential Content Content Ø CID & OOW(Out of Warranty) Service Process Flow Chart Ø CID Outline • Surface • Keyboard • Adapter • Mouse • ODD • LCD • Machine 6
Page 7 - CID&OOW Service Process Flow Chart
ASUS Confidential CID&OOW Service Process Flow Chart CID&OOW Service Process Flow Chart 7
Page 8 - Surface
ASUS Confidential Surface Surface –– Painting Peel Off Painting Peel Off 8 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Painting peel off [Figure1-5] LCD bezel or top case worn or painting peel off Exchange or thicken the rubber - Free Free - Exchange related parts Charge Ch...
Page 11 - Keyboard
ASUS Confidential Keyboard 11 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Keycap drop off [Figure 15] Keycap drop off (including its bracket) Reinstall - Free Free - Exchange the keyboard Charge Charge 15
Page 14 - Keyboard / Touch Pad Abraded
ASUS Confidential Keyboard / Touch Pad Abraded Keyboard / Touch Pad Abraded 14 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Keyboard or Touch Pad abraded [Figure 21-24] Keyboard or Touch Pad was polished by the abrasion. - Exchange the keyboard or Touch Pad Charge Charge The...
Page 15 - Adapter
ASUS Confidential Adapter Adapter –– Surface Damaged Surface Damaged 15 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Adapter surface damaged [Figure 25-26] Adapter surface has water mark or melted or broken. - Exchange the adapter Charge Charge 25 26
Page 18 - Mouse
ASUS Confidential Surface damaged Mouse Mouse –– Surface Damaged Surface Damaged 18 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Surface Damaged [Figure 32] The surface of the mouse split or damaged. - Exchange the mouse Charge Charge 32
Page 21 - ODD
ASUS Confidential ODD ODD –– Mechanical Damaged Mechanical Damaged 21 Damage Comments Repair Way Exchange Parts In Warranty Out of Warranty Mechanical Damaged [Figure 37] The hook broken, damaged or missed so that the ODD couldn ’ t read the disk. - Exchange the ODD Charge Charge 37
Page 24 - LCD
ASUS Confidential 24 LCD Damage Comments Repair Way Charge LCD Broken [Figure 42-43] Panel crack and mural are considered caused by drop, press or misuse Replace the panel Yes 42 43
Page 25 - Machine Oxidation
ASUS Confidential Machine Oxidation Machine Oxidation 25 Damage Comments Repair Way Charge Liquid inside [Figure 44-45] It may be caused by misuse, ex: (a) Customer try to self-repair and use wrong way to clean to get the oxygenation. (b) Splashed by liquid. Check other parts and complete function f...
Page 26 - Machine Burned
ASUS Confidential Machine Burned Machine Burned 26 Damage Comments Repair Way Charge NB Burned [Figure 46-47] Require to check the cause of such case carefully and seriously. If unable to judge the endures responsibility, please feedback to ASUS HQ. Replace the hole NB TBD 46 47
Page 27 - Chapter 3; Pretest Fixture Package
ASUS Confidential Chapter 3 Pretest Fixture Package
Page 28 - ASUS Pretest Fixture Package
ASUS Confidential ASUS Pretest Fixture Package ASUS Pretest Fixture Package Part Number Fixture Name Amount Photo 20-201400952 PCMCIA Test Fixture 1 22-220000100 Y-Cable 1 70-C1OG10-01 Com Port Test Fixture 1 70-C1OO30-0 Printer Test Fixture 1 16-000500007 Tools Package 1 28
Page 33 - Chapter 4; Visual Inspection
Page 34 - Visual Inspection Manner
ASUS Confidential Visual Inspection Manner Visual Inspection Manner 1.Method and sequence for appearance inspection(1)Take down notes while reading: While inspecting, the operator ’ s focus need to follow by their hand. 34 Left Right Top Bottom Left Right 1.1 1.1 1.1 1.1 1.2 1.2 1.2 1.2
Page 35 - Back Cover & Shake LCD
ASUS Confidential Back Cover & Shake LCD Back Cover & Shake LCD 35 1.Check if the scratch, stain, paint, bright line of LCD cover are under inspection spec.2.Tear LCD back cover Mylar. 1.Shake LCD module 3 times to check if hinges have some noise. 2.1 2.1 2.1 2.1 2.2 2.2 2.2 2.2
Page 36 - Check Bottom Case
ASUS Confidential Check Bottom Case Check Bottom Case 36 1.Checking if the gap in the bottom case is under spec.2.Check bottom case appearance that scratch, stain, print, color different, spray paint defector others appearance need to tally with inspection standard.3.Check battery latch function wel...
Page 37 - Check Border Area
ASUS Confidential Check Border Area Check Border Area 37 1.Check if the scratch, stain, paint, bright line of front side are under inspection spec.2.Don ’ t tear bottom case IR lens Mylar. 1.Check if the scratch, stain, print, bright line of right side are under inspection spec. 1.Check if the scrat...
Page 38 - Check Inside Cover
ASUS Confidential Check Inside Cover Check Inside Cover 38 1.Check if the scratch, stain, paint, bright line of left side under inspection spec.2.Checking if there is any foreign object inside each jack of NB left side. 5.1 5.1 5.1 5.1 5.2 5.2 5.2 5.2
Page 40 - Check LCD Surface & Rubber
ASUS Confidential Check LCD Surface & Rubber Check LCD Surface & Rubber 40 1.Confirm if there is scratch on the LCD panel.2.Checking the gap between LCD panel and LCD bezel is under spec.3.Confirm if LCD panel is glare. 1.Confirm if there are 4 Mylar & 4 rubbers on the LCD bezel.2.Check ...
Page 41 - Check PCMCIA & Top Case
ASUS Confidential Check PCMCIA & Top Case Check PCMCIA & Top Case 41 1.Check if the PCMCIA push button function well. 1.Checking if there are W indows, Intel inside label, ATI label, CSR label, TNT label, Dolby label, Spec label, Promotion label had stuck on the top case. 8.1 8.1 8.1 8.1 8.2...
Page 42 - Check Function Button
ASUS Confidential Check Function Button Check Function Button 42 Important 1.Checking if the power button and fast key works smoothly. Checking if the gap, scratch, painting off, color difference or others surface defect of button are under standard. 9.1 9.1 9.1 9.1
Page 43 - Check Keyboard
ASUS Confidential Check Keyboard Check Keyboard 43 Important Importan t 1.Checking if the K/B right side cannot saw VAG thermal module.2.Make sure K/B and K/B cover wedge in top case and GAP under spec.3.Use the palm of both hands to hit lightly K/B and make sure key of K/B have not floating, missin...
Page 44 - Check Bottom Case & Charge Pin
ASUS Confidential Check Bottom Case & Charge Pin Check Bottom Case & Charge Pin 44 1.Checking if the gap, scratch, stain, painting off, color difference or others surface defect of bottom case are under standard.2.Checking if the battery can slide smoothly and functioning. 1.Checking the gap...
Page 45 - Check Battery & Warranty Label
ASUS Confidential Check Battery & Warranty Label Check Battery & Warranty Label 45 Check machine model number Name EX:W 5AE Label cannot stuck over frame. For HITACHI(OEM) For ASUS 12.1 12.1 12.1 12.1 12.2 12.2 12.2 12.2
Page 46 - Check All Label & Cotton Paper
ASUS Confidential Check All Label & Cotton Paper Check All Label & Cotton Paper 46 1.Confirm that number of 90 S/N pasted on machine is the same with on traveling card on bottom case.2.Take the label-checking Mask putting on bottom case. Put a anti-dust on the keyboard. 13.1 13.1 13.1 13.1 1...
Page 47 - Chapter 5; Plug Fixture
Page 50 - Chapter 6; Updating BIOS
Page 52 - Flashing BIOS Introduction
ASUS Confidential Flashing BIOS Introduction Flashing BIOS Introduction Updating BIOS could be the first option for the troubleshooting of the Notebook PC because the new BIOS revision will solve some problems. (Read the BIOS release information provided on the download site before using.) Four ways...
Page 53 - Preparation
ASUS Confidential Preparation Preparation Before starting flashing BIOS, please plug in the adapter so as to avoid the power off in the flashing process, which will lead to the BIOS flashing failure. 53
Page 54 - Flashing BIOS
ASUS Confidential Flashing BIOS Flashing BIOS in Operating System in Operating System 54
Page 55 - Precondition
ASUS Confidential Precondition Precondition 55 Two preconditions mentioned before starting to update the BIOS in OS: 1. Download the exact BIOS files from the ASUS website • Before starting updating BIOS in OS, please verify the NB model then download the corresponded BIOS files from the ASUS websit...
Page 56 - Flashing BIOS in Operating System
ASUS Confidential Flashing BIOS in Operating System Flashing BIOS in Operating System 56 1. Open the program “ W inflash ” Click Start\All Programs\ASUS Utility\Winflash\Winflash V2.25 1
Page 64 - Warning
ASUS Confidential Warning Warning 64 • The model is not matching • The version is not the latest or older than the BIOS In these two situations, the BIOS could not be updated. The message would show and the “ Flash ” button would not be activable.
Page 65 - Downgrade BIOS
ASUS Confidential Downgrade BIOS Downgrade BIOS 65 Description: With the new version of the BIOS, some functions would be disabled. In this case, downgrade BIOS would be adapted. For the W INFLASH grogram could only upgrade BIOS, one command should be run before the downgrade.
Page 75 - Flashing BIOS in FREEDOS
ASUS Confidential Flashing BIOS in FREEDOS Flashing BIOS in FREEDOS 75
Page 88 - Flashing BIOS in BIOS SET UTILITY
ASUS Confidential Flashing BIOS in BIOS SET UTILITY Flashing BIOS in BIOS SET UTILITY 88 1. Press F2 to enter the BIOS SETUP Interface to start the flashing. The procedure is as below: 1
Page 97 - Jig Board Introduction
ASUS Confidential Jig Board Introduction Jig Board Introduction 97 Part Number Fixture Name Amount Photo 60-2N70606073 Jig Board 1 14G000505705 USB Cable 1 14G122300240 FPC Cable(28 pin) 1 14G122300280 FPC Cable(24 pin) 1 04-266003160 NB Adapter (65W) 1 14-110060370 Power Cord 1
Page 99 - Notebook Supported
ASUS Confidential Notebook Supported Notebook Supported 99 The JIG Board only supports the notebook PC whose BIOS chip is ITE. A C F G R T V W U X Z A3ACA3FCA3FPA3HA3HFA6FA6RPA6HFA7CA7CDA7JA7FA7PA7SA8EA8SA8SCA9RP C90S F3SAF3SCF3SVF3SEF9DCF9EF9SF2FF2HFF2JF2JEF3FF3HF3PF3JAF3JCF3JPF3JRF3JMF3JVF3MF3TF3T...
Page 100 - Flashing BIOS with JIG Board; Load ROM files to the JIG Board
ASUS Confidential Flashing BIOS with JIG Board Flashing BIOS with JIG Board 100 1. Use USB cable to connect the JIG Board with the target board. Then plug in the DC Power to JIG Board.(12~19V, notebook power adapter). Press the power button to turn on the board. Load ROM files to the JIG Board 1
Page 103 - Upload the ROM file to the target notebook
ASUS Confidential Flashing BIOS with JIG Board Flashing BIOS with JIG Board 103 1. Remove the battery of the target notebook 1 Upload the ROM file to the target notebook
Page 110 - Message ID List
ASUS Confidential Message ID List Message ID List 110 Message Process Note AA Wait for check KBS interface The scenarios will influence by the following conditions:The utility did not detect the KSO9=0The FPC cable connected to the connector with reverse side.The JIG Board crisis recovery data struc...
Page 111 - USB BOOT UP INTRODUCTION
ASUS Confidential Chapter 7.1 USB BOOT UP INTRODUCTION
Page 113 - Create USB boot
ASUS Confidential Create USB boot Create USB boot--up DISK up DISK A Advantage dvantages s:: 1.Boot directly from AI 1.Boot directly from AI--flash and run test programs under flash and run test programs under FreeDOS FreeDOS, DO NOT , DO NOT need unplug HDD. need unplug HDD. 2.No need using HDD(A s...
Page 121 - Test in FreeDOS
Page 122 - Attention
ASUS Confidential Attention 122 1. Connect the test fixture correctly. 2. Please put on the battery and connect the power adaptor to DC power input jack before run the test program. 3. If it happens in problem, please inform the test supervisor. For safety, Turn off main power when Test idling or du...
Page 123 - Test Setup
ASUS Confidential Test Setup 123 1. Press Power Switch then press the ‘ Power Button ’ to make power on. 2. NB system BIOS allows users to change some system hardware/function settings during POST (power on self test) stage. Users may hit <F2> key to enter SETUP mode in POST, the setup feature...
Page 125 - Enter
ASUS Confidential Enter Enter FreeDOS FreeDOS Mode Mode 125 1. Boot up the system with the Test USB Boot-up Disk.2. Press ESC Key, then select booting from U Disk.3. Entering FreeDOS.4. Press ESC then see the FreeDOS UI.5. Choose Testing Model. EX. TC->NB->G7_SER->G70SG 6. Select the BAT fi...
Page 127 - Model and BIOS Test
ASUS Confidential 127 Model and BIOS Test Model and BIOS Test 1. Check Product type 2. Check BIOS Version 1 1 1 1
Page 128 - Confirm the CPU SPEC
ASUS Confidential Confirm the CPU SPEC Confirm the CPU SPEC 128 1. Confirm the CPU SPEC.2. Confirm the current date/ time. 2 2 2 2
Page 129 - LED Test
ASUS Confidential LED Test LED Test 129 p Check the light of LEDs, press any key to test next LED. Ensure the status LEDs function properly. p If the LEDs are different to the screen display, that means test fail. 3.1 3.1 3.1 3.1
Page 135 - AC
ASUS Confidential AC AC--IN Test IN Test p Insert the AC input to check. Test fail will show this PIC 135 5 5
Page 136 - MS CARD Test; Picture 1
ASUS Confidential MS CARD Test MS CARD Test 136 Please insert the MS-card into Card Reader (Picture 1) Picture 1 Picture 2 Test fail will show this PIC 6 6
Page 137 - SD CARD Test
ASUS Confidential SD CARD Test SD CARD Test 137 Picture 1 Picture 2 Test fail will show this PIC 7 7
Page 138 - Temperature Test
ASUS Confidential Temperature Test Temperature Test Test fail will show this PIC 138 8 8
Page 140 - BLUETOOTH
ASUS Confidential BLUETOOTH BLUETOOTH 140 10 10 10 10
Page 141 - MEMSIZE Test
ASUS Confidential MEMSIZE Test MEMSIZE Test The below pictures shows the information of CPU and system memory to us. 141 11 11 11 11
Page 143 - Touchpad Test
ASUS Confidential Touchpad Test Touchpad Test When your finger touch the pad and move one direction, the bulesign move the same direction with your finger. 143 13 13 13 13
Page 144 - LCDRGB
ASUS Confidential LCDRGB LCDRGB Test Test If you find the vertical wave and horizontal wave between the LCD RGB Test, It has problem. 144 14 14 14 14
Page 145 - INSTANT
ASUS Confidential INSTANT INSTANT Test Test Press the button 1 , the grids will change color.Please according to the words in below picture. 145 15 15 15 15
Page 146 - KEYBOARD Test
ASUS Confidential KEYBOARD Test KEYBOARD Test 146 Please check the keyboard function. Press all the key at the keyboard. then the program can exit and continue.If any key doesn ’ t change to Blue color, it means the test program is fail. Choose one language for the Keyboard, and then into next scree...
Page 147 - Function Test
ASUS Confidential Function Test Function Test 147 Test fail will show this PIC 17 17 17 17
Page 149 - CD ROM Test
ASUS Confidential CD ROM Test CD ROM Test 149 Test fail will show this PIC 19 19 19 19
Page 150 - LID Switch Test
ASUS Confidential LID Switch Test LID Switch Test Close LID panel to test. 150 20 20 20 20
Page 151 - BATTERY CAPACITY
ASUS Confidential BATTERY CAPACITY BATTERY CAPACITY Test Test 151 Test fail will show this PIC Check the battery capacity. 21 21 21 21
Page 152 - USB Test
ASUS Confidential USB Test USB Test 152 Test fail will this picture. 22 22 22 22
Page 153 - Chapter 8; Windows Testing Program
ASUS Confidential Chapter 8 Windows Testing Program
Page 154 - Install WTP
ASUS Confidential 154 Install WTP Install WTP Step 1: Download Windows Main Program from SIP.
Page 158 - WTP Main Menu
ASUS Confidential WTP Main Menu WTP Main Menu 158 Step 1: Run ASUSW TP.exe on desktopStep 2: Choose Model name and running test program. 1 1 1 1
Page 159 - CHECK DEVICE
ASUS Confidential CHECK DEVICE CHECK DEVICE 159 1.Check Machine all device is ok?2.Check software and hardware is normal? 2.1 2.1 2.1 2.1
Page 163 - CD COMPARE
ASUS Confidential CD COMPARE CD COMPARE 163 1. Please insert a DVD-RW disc into ODD 3.1 3.1 3.1 3.1
Page 166 - HDCP Test
ASUS Confidential HDCP Test HDCP Test 166 p Connect a monitor to notebook by a HDMI cable, the monitor must support HDCP. 5.1 5.1 5.1 5.1
Page 170 - LCD Test
ASUS Confidential LCD Test LCD Test 170 Run Nokia Monitor Test V1.0a to test. 7.1 7.1 7.1 7.1
Page 173 - MIC Test
ASUS Confidential MIC Test MIC Test 173 p Insert MICPHONE to test. 8 8
Page 175 - TOUCHPAD Test
ASUS Confidential TOUCHPAD Test TOUCHPAD Test 175 10.1 10.1 10.1 10.1
Page 177 - VCD PLAY Test
ASUS Confidential VCD PLAY Test VCD PLAY Test 177 11.1 11.1 11.1 11.1
Page 179 - WEBCAM Test
ASUS Confidential WEBCAM Test WEBCAM Test 179 12 12
Page 180 - NEWCARD Test
ASUS Confidential NEWCARD Test NEWCARD Test 180 p If the NEW CARD is normal, it will appear the below pictures. p TEST fail will show this PIC. 13 13
Page 181 - WIRELESS Test
ASUS Confidential WIRELESS Test WIRELESS Test 181 p If the wireless is normal, it will appear the below pictures. 14.1 14.1 14.1 14.1
