Page 2 - Before You Start; FR3004LC/FR3002AL with Print Server Function: Functional; both; a parallel printer port; and; modem with an RS-232 cable with appropriate connector.
2 Asanté FriendlyNET Cable/DSL Router Before You Start Thank you for purchasing the Asanté FriendlyNET FR3000 Series router. Your FR3000 Series router has been designed to provide a lifetime of trouble-free op-eration. However, to ensure a smooth installation, you must have the following items befor...
Page 3 - Quick Start Guide; AC; OS; Connect via
User’s Manual 3 Quick Start Guide This section will guide you in setting up the Asanté FriendlyNET router with your Cable/DSL modem. Set-ting up your router requires three basic steps which are explained in this Quick Start Guide: 1. Determine the TCP/IP settings for your specific computer and recor...
Page 4 - Using DHCP Server; INDOWS; winipcfg; PPP; Tip; DNS Servers; Item No. IP Configuration
4 Asanté FriendlyNET Cable/DSL Router 4. Once the information has been recorded, choose Using DHCP Server from the Configure: pull-down menu. Close the dialog box and save your changes. Repeat steps 1, 2, and 4 to configure additional Macs you wish to add to the router. W INDOWS 95/98/M E 1. From th...
Page 5 - Properties to open the TCP/IP; Obtain an IP address; Keep your Windows CD handy. You may be asked to insert it so that Win-; command; Windows NT/2000 Configuration Table
User’s Manual 5 7. Click Properties to open the TCP/IP Properties dialog. Click the IP Address tab. Select Obtain an IP address automatically . Click OK. 8. Click OK again. Windows will begin copying files to your computer. Click Yes to restart your computer with the new settings. Repeat steps 1-3 a...
Page 6 - NIX; ipconfig; command. You will also need to examine the following files:; Install The Hardware; Turn the power off to your computers, modem and the router.; Configure Your Router; admin; click; Click the Setup button from the top of the page.
6 Asanté FriendlyNET Cable/DSL Router U NIX /L INUX In order to gather the information necessary to complete the table, you will need to run the ipconfig command. You will also need to examine the following files: • /etc/sysconfig/network • /etc/resolv.conf. Please refer to your Linux documentation ...
Page 7 - The basic configuration of your Asanté router is now complete
User’s Manual 7 4. Under WAN Type, select the setting which best represents your Internet service type. 5. Follow the on-screen instructions to complete the installation. For more help on configuring different WAN types, see Chapter 5 of this manual. The basic configuration of your Asanté router is ...
Page 8 - Frequently Asked Questions; utilize the Print Server function from my Macintosh?
8 Asanté FriendlyNET Cable/DSL Router Frequently Asked Questions Q: Will my printer work with the FR3000 series router? A: For a printer to work with the FR3004LC or FR3002AL models, it needs to have a parallel printer connection with an appropriate printer cable. Q: The Print Server function works ...
Page 9 - Table of Contents
User’s Manual 9 Table of Contents Before You Start 2 Quick Start Guide 3 Frequently Asked Questions 8 Chapter 1. Introduction 11 Chapter 2. Hardware Installation 13 Chapter 3. Macintosh Workstation Settings 17 Chapter 4. Windows Workstation Settings 19 Chapter 5. Setup Screen (WAN Configuration) 21 ...
Page 11 - Chapter 1. Introduction; Functions and Features; Automatically set IP addresses for computers on your LAN
User’s Manual 11 Chapter 1. Introduction The Asanté FriendlyNET Cable/DSL Router family works with your cable or DSL modem to share high-speed Internet services. Each router features an integrated 10/100 Fast Ethernet switch with advanced network secu-rity and Internet routing with IP address shar-i...
Page 12 - Package Contents; FriendlyNET FR3000 series Cable/DSL Router
12 Asanté FriendlyNET Cable/DSL Router 1.2 Package Contents Please check all items you have received against this list to make sure noth-ing is missing or damaged. The complete package for the FriendlyNET router should contain the following items: • FriendlyNET FR3000 series Cable/DSL Router • AeroL...
Page 13 - Chapter 2. Hardware Installation; Front Panel Information
User’s Manual 13 Chapter 2. Hardware Installation This chapter describes the panel layout and installation procedure of the FriendlyNET Cable/DSL Router. 2.1 Front Panel Information The front panel features status indica-tor LEDs for four 10/100 Mbps Ethernet ports (or two 10/100 ports on the wire-l...
Page 14 - Rear Panel Information; LAN ports for local computers
14 Asanté FriendlyNET Cable/DSL Router 2.2 Rear Panel Information Connect your cable or DSL modem to the router’s WAN port. Ports 1-4 (or Ports 1 and 2 on the FR3002AL models) are used to connect local computers or other network de-vices. 2.3 Installation Overview The router must be configured to ma...
Page 15 - Click on the; Detailed Hardware Installation
User’s Manual 15 • The default IP address for the router is 192.168.123.254 with a subnet mask of 255.255.255.0 • The Internet service connected to the router’s WAN port uses a dynamic IP address To configure the router, you will need to do the following: 1. Take notes on your TCP/IP settings by com...
Page 16 - Note; Optional
16 Asanté FriendlyNET Cable/DSL Router Note : If an UPLINK port is not available, simply connect a crossover Ethernet cable from the router to the switch/hub. 4. Optional : Insert the wireless adapter card into the PCMCIA slot on the back of the wireless models (the card is included with the FR3002A...
Page 17 - Setting DHCP for Apple Macintosh Computers
User’s Manual 17 Chapter 3. Configuring DHCP for Macintosh Computers In this chapter you’ll be configuring each computer in your network to automati-cally receive its IP network address from the router. The router functions as a DHCP (dynamic host configuration protocol) server for up to 253 network...
Page 19 - Setting DHCP For Windows; Properties
User’s Manual 19 Chapter 4. Configuring DHCP for Windows Computers Your PC should have an installed network card to communicate with the net-work. Note : If you have previously enabled Microsoft Internet Sharing Proxy Service (or other Internet sharing service) on any of your PCs, you must turn it o...
Page 20 - Manually Setting IP Addresses; Gateway
20 Asanté FriendlyNET Cable/DSL Router 2. Click Properties to set the TCP/IP protocol. 3. In the IP Address tab, select Obtain an IP address automatically in the IP Address tab. 4. Leave the Gateway tab blank. 5. In the DNS Configuration tab, choose Dis- able DNS . 4.3 Manually Setting IP Addresses ...
Page 21 - Chapter 5. Setup Screen; Configuring Your Router Using the Setup Screen; Login
User’s Manual 21 Chapter 5. Setup Screen This chapter describes how to configure the router for your local area network (LAN) and Internet (WAN) connections. You may use a computer connected to any of the router’s LAN ports. 5.1 Configuring Your Router Using the Setup Screen 1. Start your web browse...
Page 22 - If you have changed any of the settings, click; Save; . You will be prompted to; Restart Router; If none of the settings have changed, click Back to return to the; sections
22 Asanté FriendlyNET Cable/DSL Router 6. If you have changed any of the settings, click Save . You will be prompted to restart your router for changes to take effect. Click the Restart Router but- ton and follow the prompts. Your router will be restarted and you will have to log in again. 7. If non...
Page 23 - EDIA; Status; Item
User’s Manual 23 5.2 Dynamic IP Most residential and small business customers are issued one dynamic (temporary) IP address. Complete the parameters in the Dy-namic IP setup screen. Tip : If you are planning to host any servers (i.e., HTTP web servers), you should order a static IP address from your...
Page 24 - configuring this WAN type.
24 Asanté FriendlyNET Cable/DSL Router 10. Turn off the router. 11. Connect an Ethernet cable from the router’s WAN port to the cable modem. 12. Log in to the router. 13. On the Status screen, note that the IP Address is similar to (or matches) the WAN IP address that you recorded in the Quick Start...
Page 25 - to make the changes active.; : Some ISPs will disconnect the user
User’s Manual 25 5.4 DSL (always on) Select this type of connection if your DSL connection to your ISP is always on or "Alive." Your ISP will have provided you with a static IP address, a subnet mask, a gateway (or router) address, and one or more Domain Name Server (DNS) ad-dresses. Enter t...
Page 27 - Static IP Address
User’s Manual 27 5.8 Static IP Address This WAN type is most frequently used with business DSL services. Fill in the in-formation from the Quick Start Guide. All parameters are assigned by your ISP. Enter the item information in the appropriate fields of the Static IP setup screen and click Save. Yo...
Page 28 - User name
28 Asanté FriendlyNET Cable/DSL Router 5.9 Dial-Up An external dial-up modem may be at-tached to the COM port on the FR3004C/FR3004LC router. This serial modem may be an analog (v.90, 56K) or ISDN TA. Complete the fields as described in the table that follows: Item Description ISP Phone Number Compl...
Page 29 - The IP address provided to you by your ISP
User’s Manual 29 5.10 ISDN If you have an ISDN connection, you should have received a username, pass-word, and a DNS address. Enter these in the appropriate fields of the Analog/ISDN Modem setup screen and click Save. You must reset the router for your changes to take effect. Complete the fields as ...
Page 31 - Chapter 6. Status Screen; Cancel
User’s Manual 31 Chapter 6. Status Screen To view a synopsis of the router’s sys-tem status, log in to the router. The screen will show the status of the both WAN connection and all attached pe-ripherals (if applicable). From the Status screen, you can see and do the following: • View the status of ...
Page 32 - Modem; Renew; : Refresh the router’s WAN; Release; : Drop the router’s WAN IP address information (IP address, subnet; Copy from Client; Peripheral Status
32 Asanté FriendlyNET Cable/DSL Router • Modem (FR3004LC and FR3004C): Information on your dial-up serial mo- dem connection. If it is not set as the WAN type, then the status will be Not Ready 6.2 Renew/Release IP Address If the router is connected to the WAN through a dynamic (not static) IP ad-dr...
Page 33 - Open the; Other Status Features; View DHCP Client List:
User’s Manual 33 6.5 View Log The router maintains a volatile log of all system activities, in-cluding login attempts and other events. When unauthorized users at-tempt to “scan” the router’s integrated firewall, the log records all such activities. Each log entry is stamped with an elapsed time. Fo...
Page 34 - This feature allows you to reinitialize the router
34 Asanté FriendlyNET Cable/DSL Router • Restart Router: This feature allows you to reinitialize the router • Refresh: This feature will refresh (redraw) the cur-rent screen • Help: This feature pro- vides a definition of all but-tons on the Status screen
Page 35 - Chapter 7. Security Screen; Change Administrator’s Password
User’s Manual 35 Chapter 7. Security Screen This chapter details how to configure the advanced security features of the router: • Change Administrator’s Password , which allows the user to create a unique administrator’s password • Security Options , which allows the administrator to set additional ...
Page 36 - Go to the; Enter your New Password.; Security Options; for the address
36 Asanté FriendlyNET Cable/DSL Router trator’s password to protect the router from unauthorized use. To change the administrator’s password: 1. Go to the Security screen. 2. Enter your Old Password (default is admin ). 3. Enter your New Password. 4. Confirm your New Password. 5. Click on the Apply ...
Page 37 - : Click the Help button to view common port definitions.; Popular Applications; Trigger; : For a list of special application ports, visit
User’s Manual 37 Tip : Click the Help button to view common port definitions. 7.4 Popular Applications This screen allows you to selectively configure the router’s integrated firewall for use with popular applications. The following features are available to configure Popular Applications: • Trigger...
Page 39 - Advanced Security Screen
User’s Manual 39 7.6 Advanced Security Screen *This feature should only be used by users with an extensive knowledge of TCP/IP . You may configure a single computer on the LAN to be logi-cally “outside” the router’s fire-wall. Enabling this option will allow it to be unprotected from unauthorized ac...
Page 41 - Chapter 8. Advanced Screen; Advanced Router Setup – Including Upgrade Firmware feature; Advanced Router Setup; : The DHCP client list will be erased. Clients must restart their com-
User’s Manual 41 Chapter 8. Advanced Screen This chapter describes how to use the router’s advanced features, including: • Advanced Router Setup – Including Upgrade Firmware feature • DHCP Server Setup • Distributed Server Setup Note : Only users with extensive knowledge of TCP/IP and networking sho...
Page 42 - PGRADE; Advanced
42 Asanté FriendlyNET Cable/DSL Router U PGRADE F IRMWARE From time to time, Asanté will provide updates to the router to improve performance and to ensure compatibility. The firm-ware may be downloaded from the Asanté Technical Support website. The upgrade may be performed from Netscape ver-sion 3 ...
Page 43 - checking the firmware version in the; DHCP Server Setup; DHCP Server
User’s Manual 43 10. Log back into the router and verify that the firmware has been updated by checking the firmware version in the Firmware Upgrade screen, or the Status screen. 8.2 DHCP Server Setup This feature is the default setting for the router. Instead of manually assigning IP information (I...
Page 44 - one; Server IP; Port; FTP Server
44 Asanté FriendlyNET Cable/DSL Router server can handle multiple network services, only one server can be assigned to each network service. For each Service Port, select one computer to handle all requests to this port. For the Server IP , enter the computer’s last octet of its IP address. For exam...
Page 45 - Chapter 9. Wireless Screen; : Use Asanté AeroLAN wireless adapter cards ONLY.; Configuring the Wireless Connections
User’s Manual 45 Chapter 9. Wireless Screen Before connecting wireless workstations to the FR3002AL, you will need to configure the router to receive wireless con-nections. Perform the following steps to configure the FR3002AL for wireless use: Note : Use Asanté AeroLAN wireless adapter cards ONLY. ...
Page 46 - Configuring the Wireless Setup Options; : You may be prompted to restart your router before the changes take; WEP Security Settings Screen; Configuring the WEP Security Settings
46 Asanté FriendlyNET Cable/DSL Router 9.2 Configuring the Wireless Setup Options The FR3002AL is designed to function as a wireless access point using the de-fault settings shown. If you wish to use more than one FR3002AL in your wire-less network, you have the option of having one network with mul...
Page 47 - Advanced users may use a 26 or 10 digit hexadecimal number. Hexa-; : Up to 4 W EP Keys may be configured. Each Key number must be; plus the WEP key in the password field.
User’s Manual 47 Note : Most wireless network cards utilize the 64-bit algorithm, including the Apple Airport. 2. Enter either a 26 or 10 digit number into the WEP Key 1 field. Click the Ap-ply New WEP Security Options button to save your changes. Note: Advanced users may use a 26 or 10 digit hexade...
Page 48 - Tips for Better Wireless Reception
48 Asanté FriendlyNET Cable/DSL Router The basic configuration of your FR3002AL router is now complete. 9.5 Tips for Better Wireless Reception The signal quality and range of any wireless Ethernet card is affected greatly by the environment in which they are placed. Here are some tips on getting the...
Page 49 - Chapter 10. Network Print Server; Sharing A Printer With Macintosh OS; EQUIREMENTS; Desktop Printer Spooler 2.1 extension or later.
User’s Manual 49 Chapter 10. Network Print Server The FriendlyNET FR3004LC and FR3002AL Cable/DSL Routers can also func-tion as a network print server for Macintosh, Windows, and UNIX/Linux com-puters. Note : For UNIX/Linux computers, the standard LPR driver will work with the router. No additional ...
Page 50 - REATING; The Printer in this example is the
50 Asanté FriendlyNET Cable/DSL Router C REATING T HE D ESKTOP I CON The following steps are required to create the Desktop Printer icon: 1. Launch the Desktop Printer Utility. Note: The Desktop Printer Utility is located, by default, in the Apple Extras folder at the root level of the hard drive. 2...
Page 51 - OK
User’s Manual 51 4. Select "Change" under "Internet Printer" and click OK. Note : The Internet Printer may also be labeled “LPR Printer”. 5. Enter the LAN IP Address of the FR3004LC/FR3002AL. Enter “lP” for the queue name. Note: If you are unsure of the LAN IP Address of the router, ...
Page 52 - Installing Printer Drivers For Windows; HP LaserJet 6L
52 Asanté FriendlyNET Cable/DSL Router 10.2 Installing Printer Drivers For Windows To take advantage of the FriendlyNET FR3004LC or FR3002AL models’ print server feature, you must install the special driver on each computer that will be using the printer server. This feature is supported on Microsof...
Page 53 - NT S; Shared as
User’s Manual 53 C ONFIGURING W INDOWS NT S YSTEMS The configuration procedure for a Windows NT plat-form is similar to that of Windows 95/98 except for the difference in layout and terminology on the printer's Properties screen. When installing the shared printer under Windows NT, you will see the ...
Page 55 - Chapter 11. Other Security Features; Router Placement
User’s Manual 55 Chapter 11. Other Security Features The FriendlyNET router may be installed in homes, businesses or public-accessible facilities, including schools, universities and libraries. The router’s innovative FriendlyStack™ industrial design accommodates a wide range of se-curity features, ...
Page 56 - SR
56 Asanté FriendlyNET Cable/DSL Router 11.3 Console Mode The FriendlyNET FR3004C/FR3004LC Cable/DSL Routers feature a special console mode. If you forget the Administrator’s password or IP ad-dress of the router, use the following procedure to reset them. 1. Connect a null modem cable from your rout...
Page 57 - Appendix A. Renewing Client IP Addresses
User’s Manual 57 Appendix A. Renewing Client IP Addresses Perform the following to renew the IP addresses of client computers after config-uring your FR3000 Series Router: A.1 Windows 95/98/Me Perform the following steps to Release and Renew the IP Address on each client attached to the Router: 1. G...
Page 58 - Type the command
58 Asanté FriendlyNET Cable/DSL Router 4. Type the command ipconfig /renew_all and press Enter. 5. Type Exit to return to Windows. The configuration of your Windows client is now complete. A.3 Macintosh It is not necessary to renew the IP address of any Macintosh client configured for DHCP Server. T...
Page 59 - Appendix B. Troubleshooting; B.1 Troubleshooting with the Status LEDs
User’s Manual 59 Appendix B. Troubleshooting Before beginning the troubleshooting process, please check the System Re-quirements found in Chapter 1 have been met. If not, resolve the System Re-quirement deficiencies before attempting to troubleshoot further. B.1 Troubleshooting with the Status LEDs ...
Page 60 - B.2 Problems Accessing Router; b. Check the Link LEDs of the computer’s network adapter port and the; IP; From the Windows Start button, choose; Run...; In the dialog box, type; ping
60 Asanté FriendlyNET Cable/DSL Router Note : This table describes FR3000 series routers manufactured after August 2000. B.2 Problems Accessing Router If you have problems accessing the router, please check the following: 1. Can you ping 192.168.123.254? If so, disable the proxy in your browser's se...
Page 61 - SING; B.3 Cabling Problems
User’s Manual 61 U SING M ACINTOSH W HAT R OUTE To ping the router from a Macintosh computer, perform the following steps: 1. Install the WhatRoute 1.7 program from the CD. 2. Double-click on the WhatRoute icon to launch the program. 3. In the main WhatRoute window, select Ping from the menu 4. Ente...
Page 62 - Uplink; THER; Try to avoid running cables near or across power cables.
62 Asanté FriendlyNET Cable/DSL Router If the problem is with a hub or switch attached to the router, check the following: 1. Attach a known working client computer and cable to the router port used to attach the hub or switch. This will verify that the router port is functioning. If the Router is d...
Page 63 - Appendix C. Glossary
User’s Manual 63 Appendix C. Glossary Authentication: The procedure to verify user identity as a security measure. Passwords and digital signatures are the most popular forms. BOOTP: Bootstrap Protocol, a method to determine the IP address of a diskless system when it is connected to a network. Plea...
Page 64 - PPPoE
64 Asanté FriendlyNET Cable/DSL Router Hypertext: Text that contains links, which a user can click to go to another document or different section of the same document. Internet: A global network of interconnected computers and networks. Users access the Internet via Web Browsers, Email and other app...
Page 66 - WEP
66 Asanté FriendlyNET Cable/DSL Router WEP : Wired Equivalent Privacy. A security protocol designed to provide a wire- less local area network the same level of privacy that is expected from a wired LAN, through encryption and authentication techniques. WWW: Worldwide Web. A slang term for the brows...
Page 69 - FCC Compliance Statement
User’s Manual 69 soever (including, without limitation, damages for loss of business profits, busi-ness interrupted, loss of business information, or any other pecuniary loss) aris-ing out of the use of, or inability to use, this FriendlyNET product, even if Asanté Technologies, Inc. has been advise...
Page 70 - Safety Advisory
70 Asanté FriendlyNET Cable/DSL Router dance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a resi-dential installation. However, there is no guarantee that interference will not oc-cur in a particular in...
Page 71 - Appendix E Online Registration; . By doing so, you’ll be entitled to special
User’s Manual 71 Appendix E Online Registration Before you contact Asanté’s technical support, please register your switch online at www.asante.com/support/registration.html . By doing so, you’ll be entitled to special offers, up-to-date information and important product bulletins.
Page 73 - Appendix F System Log Interpretation; : This log is enabled for firmware version R1.90e and higher.
User’s Manual 73 Appendix F System Log Interpretation The following sections provide detailed information on interpreting the system log. F.1 Security Log 1. “Unrecognized access from 207.71.92.221:137 to UDP port 137”. A host on the Internet whose IP address is 207.71.92.221 tried to access your UD...
Page 74 - F.2 Connection on Demand Log; HOSTNAME
74 Asanté FriendlyNET Cable/DSL Router F.2 Connection on Demand Log Connection-on-Demand is one of the main features of the router. If Connection-on-Demand is enabled, the router does not connect to the ISP until a client acti-vates his or her Internet applications, such as browsers, mailers etc. Th...
Page 75 - The firmware version is too old.
User’s Manual 75 2. “DHCP:offer(192.168.0.1)”. The DHCP server sent OFFER packet to acknowledge the previous DISCOVER packet. If the router did not receive OFFER packet, it usually means that there is something wrong with the WAN connection. For example: 1. The connection between the router and DSL/...
Page 76 - Action: check the LINK status both on the modem and the router
76 Asanté FriendlyNET Cable/DSL Router F.4 PPPoE Log (for PPP over Ethernet) PPPoE is a protocol for connecting hosts on an Ethernet to the Internet through a common broadband medium, such as a single DSL line, wireless device or cable modem. It is defined in RFC 2516. 1. “PPPoE start to dial-up”. P...
Page 77 - “Connection is broken”.
User’s Manual 77 6. “PADS recv 8002 3505”. The Access Concentrator sent PADS packet to inform the router the session was built successfully. 7. “PADS error201: ERROR_MESSAGE ”. The Access Concentrator sent PADS packet to inform the router it failed to build the session. The error number and error me...
Page 78 - Error
78 Asanté FriendlyNET Cable/DSL Router F.5 PPTP Log Instead of PPPoE, some ISPs adopt Point to Point Tunneling Protocol (PPTP) to provide their services. PPTP is defined in RFC 2637. 1. “PPTP start to dial-up”. PPTP task of the router starts to dial-up. 2. “PPTP server=10.0.0.138 CONNECTION_ID”. The...
Page 79 - “COM2 is in console mode”.
User’s Manual 79 F.6 Dial-up Log (for Dial-Up Network) 1. “COM2 is in console mode”. The COM port is in console mode. In general, the router will detect the existence of the modem. If there is a modem attached, the COM port is available for dial-up service immediately. Action: wait a moment or reboo...
Page 80 - AUTHENTICATION_RESULT
80 Asanté FriendlyNET Cable/DSL Router 7. “Connection is broken”. The connection is abnormally broken. The router has no choice but terminate the connection immediately. The reason may be: • Modem is shut off or detached • The peer has shutdown the connection F.7 PPP Log (for DUN, PPPoE and PPTP) No...
Page 81 - F.8 Print Server Log; sent a job to printer”.; F.9 Configuration Log; Action: check the DNS setting
User’s Manual 81 6. “PPP3: terminate”. The PPP procedure cannot be completed in the specific timeout. 7. “PPP3: closed”. The PPP procedure cannot be completed in the specific timeout. 8. “PPP3: retry fail”. The PPP procedure cannot be completed in the specific timeout. F.8 Print Server Log 1. “ CLIE...
