Page 3 - Contents
Contents Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 i Safety ......................................................................1 IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Symbols used in this gu...
Page 4 - System Shutdown from Online to Manual Bypass Operation . . 37
ii Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 User Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Touch-Screen Settings screen . . . . . . . . . . . . . . . . . . . . . . 20 Password Settings screen . . . . . . . . . . . . . . . . . ....
Page 7 - Safety; Symbols used in this guide; Indicates important information.
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 1 Safety IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS This guide contains important instructions that should be followed when handling the UPS, Battery Enclosures, and Batteries. Symbols used in this guide WARNIN...
Page 8 - User Safety
Safety: IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS 2 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 User Safety WARNING!User functions: For safety reasons the user may only- Remove the finishing panels for air filter exchange - Operate the UPS display. WARN...
Page 9 - UPS Display; Display Symbols and Buttons; Navigation symbols; Home: Press to go to the UPS Summary screen.
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 3 UPS Display Display Symbols and Buttons Navigation symbols Screen symbols Home: Press to go to the UPS Summary screen. Back: Press to go to previous screen. Help: Press to access further details on current screen. Page Up...
Page 10 - Buttons; OFF
UPS Display: Display Symbols and Buttons 4 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Buttons Press this button to switch ON the module. Press this button to switch OFF the module. EMO (Emergency Module OFF) button:Use in emergency situations to shut down the UPS. W...
Page 11 - UPS Summary Screen; UPS Summary
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 5 UPS Summary Screen The LCD touch-screen UPS display is the user interface. It is used to configure the UPS, monitor the system, and change the settings. The display also provides the user with audible and visual alarms. T...
Page 12 - Input Summary Screens
6 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Input Summary Screens The three Input Summary screens provide input-specific status of voltage, power, current, frequency, etc. Normal ~ ~ Q7 Q8 Normal 0:00 AM Q2 UPS Summary Output Current Current highTHDTHD highTHD lowC...
Page 13 - Output Summary Screens
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 7 Output Summary Screens The three Output Summary screens provide output-specific status of voltage, power, current, frequency, etc. Normal ~ ~ Q7 Q8 Normal 0:00 AM Q2 UPS Summary Normal Normal Output Summary 5.40 PM Page 1...
Page 14 - Bypass Summary Screens
8 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Bypass Summary Screens The two Bypass Summary screens provide status of voltage, power, current, frequency, etc. Normal ~ ~ Q7 Q8 Normal 0:00 AM Q2 Bypass Summary Normal Normal Bypass Summary 5.40 PM Page 1 of 2 110 88 86...
Page 15 - Battery Summary Screens; The curve shows the battery
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 9 Battery Summary Screens The three Battery Summary screens provide battery-specific status of voltage, current, run-time remaining, temperature, power, etc. Normal ~ ~ Q7 Q8 Normal 0:00 AM Q2 UPS Summary Normal Normal Batt...
Page 16 - Operation Screen
10 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Operation Screen The Operation screen permits system operation and monitoring, and provides the ability to change display settings (as illustrated in the following menus). Push the Operation/Configuration button to ope...
Page 18 - UPS Shutdown screen
12 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 UPS Shutdown screen The UPS Shutdown screen shows a list of actions, which need to be completed in order to shut down the UPS. The actions are initially indicated in red to show that they have not yet been completed. A y...
Page 19 - Online to Static Bypass Screen
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 13 Online to Static Bypass Screen From the Online to Static Bypass screen, the power flow can be transferred from Online to Static Bypass Operation. Initiate transfer to static bypass In static bypass the load is powered di...
Page 20 - Static Bypass to Online Screen
14 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Static Bypass to Online Screen From the Static Bypass to Online screen, the power flow can be transferred from Static Bypass to Online Operation. Normal Initiate transfer to online Static Bypass to Online 0:00 AM Initiat...
Page 21 - Network Configuration Screens; Network Settings screen
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 15 Network Configuration Screens There are five Network Configuration screens that will be described below: • Network Settings screen • E-mail Settings screen • SNMP Settings screen • Remote Monitoring Service Settings scre...
Page 22 - • From address: The from address to be used when sending e-mails.; E-mail Settings screen; the minimum severity of alarm.
UPS Display: Network Configuration Screens 16 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Host Name Settings. • Host name: The network host name for the system. This uniquely identifies the system on the network. Standard letters (a-z and A-Z), digits (1-9) and hyphe...
Page 23 - SNMP Settings screen
UPS Display: Network Configuration Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 17 • Apply Changes: Select this button after all changes have been made. All entries will appear in red until Apply Changes is pressed. • Send Test E-mail: When this button is pres...
Page 24 - Remote Monitoring Service Settings screen; connect to the Internet.
UPS Display: Network Configuration Screens 18 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Remote Monitoring Service Settings screen The APC Remote Monitoring Service (RMS) is an APC professional service which securely monitors customer’s power systems and surrounding...
Page 25 - APC ISX Manager Settings screen; • Community name: Select the Enable ISX manager discovery check-box; By default the community string is set to public.
UPS Display: Network Configuration Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 19 APC ISX Manager Settings screen The following settings have to be configured for the Symmetra MW to be discovered by the APC ISX Manager: • Community name: Select the Enable ISX...
Page 26 - User Configuration Screens; Touch-Screen Settings screen
20 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 User Configuration Screens There are five User Configuration screens: • Touch-Screen Settings screen • Password Settings screen • Modbus Settings screen • Regional Settings screen • Battery Test screen Touch-Screen Setti...
Page 27 - Password Settings screen; • Enter current password: Enter the current password.; Modbus Settings screen
UPS Display: User Configuration Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 21 Password Settings screen Some of the UPS Display screens (primarily configuration screens) are protected by a password. On installation the password is set to “apc.” For security r...
Page 28 - • BMS modbus RTU address: The modbus slave address of the UPS device.; Regional Settings screen; • Temperature unit: Select Celsius or Fahrenheit.; Battery Test screen
UPS Display: User Configuration Screens 22 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 • BMS modbus RTU address: The modbus slave address of the UPS device. • Baud rate • Parity Regional Settings screen • Temperature unit: Select Celsius or Fahrenheit. • Date format:...
Page 29 - – Auto battery test - on one day of the week.
UPS Display: User Configuration Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 23 • Battery monitor test: Setting this value to True results in an automatic battery monitor test being performed at regular intervals specified by the Service Engineer. The three op...
Page 30 - Event Log Screen; • Refresh: Select the Refresh button to update the Event Log.; Event Log
24 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Event Log Screen The Event Log screen contains a detailed record of the system’s last 1024 events. This includes operation mode changes, system alarms, etc. • Refresh: Select the Refresh button to update the Event Log. •...
Page 31 - Predictive Maintenance Screens; Inverter DC Capacitors screen
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 25 Predictive Maintenance Screens The Predictive Maintenance screens display the stress status and the Expected Remaining Lifetime (ERL) of the critical components of the Symmetra MW UPS system. There are five Predictive Ma...
Page 32 - Inverter AC Capacitors screen
UPS Display: Predictive Maintenance Screens 26 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Inverter AC Capacitors screen The Inverter AC Capacitor screen displays the actual status and Expected Remaining Lifetime (ERL) of the Inverter AC Capacitors. It is possible to...
Page 33 - Top Fans screen
UPS Display: Predictive Maintenance Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 27 Top Fans screen The Top Fans screen displays the actual status and Expected Remaining Lifetime (ERL) of the Top Fans. It is possible to sort the data on the screen by touching ...
Page 34 - Inverter Fans screen
UPS Display: Predictive Maintenance Screens 28 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Inverter Fans screen The Inverter Fans screen displays the actual status and Expected Remaining Lifetime (ERL) of the Inverter Fans. It is possible to sort the data on the scre...
Page 35 - Main Static Switch Fans screen
UPS Display: Predictive Maintenance Screens Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 29 Main Static Switch Fans screen The Main Static Switch Fans screen displays the actual status and Expected Remaining Lifetime (ERL) of the Main Static Switch Fans. It is possibl...
Page 37 - Operation Modes; Breaker Identification; Only operate a breaker when the associated breaker lamp is on.; Battery
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 31 Operation Modes On-line Operation During on-line operation, the critical load is supported by the inverters. The main inverter controls the output voltage and the delta inverter controls the input current. The delta inve...
Page 38 - Battery Operation
32 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Battery Operation During battery operation, the load is supported by the inverters. The inverters are supplied by battery power, ensuring uninterrupted support to the load. While the UPS is running in battery operation, ...
Page 39 - Bypass Operation; Main inverter
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 33 Bypass Operation During bypass operation, the critical load is supplied directly by utility power. A single-line diagram will appear on the screen with an orange line indicating the power flow through the Bypass SSW to t...
Page 40 - Manual Bypass Operation
34 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Manual Bypass Operation During manual bypass operation, the critical load is supplied directly by utility power, making it possible to isolate the UPS and the Bypass Static Switch for maintenance. A single-line diagram w...
Page 42 - for the display to become active.
Operation Modes: System Start-Up from Manual Bypass Operation 36 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 System Start-Up from Manual Bypass to Online Operation of single mains/utility system - Step-by-Step 1. Close Q1 in the external maintenance bypass panel to p...
Page 43 - Select Shutdown
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 37 System Shutdown from Online to Manual Bypass Operation To shut down the UPS (transfer from on-line operation to manual bypass operation), follow the screen-prompted instructions as illustrated. CAUTION! Do not open Q3 wh...
Page 47 - Alarms/Troubleshooting; Alarm Types; Info
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 41 Alarms/Troubleshooting Alarm Types The color of the top of the screen switches from blue to red when an alarm situation occurs and the alarm symbol is shown at the top of the screen. Info Informational Alarm. No immediat...
Page 48 - View active alarms
Alarms/Troubleshooting: Alarm Types 42 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 View active alarms Press the red triangular alarm symbol to view active alarms. Only active alarms will appear on the screen. Pressing the alarm symbol will also mute audible alarms. P...
Page 49 - APC Symmetra MW Remote Display
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 43 APC Symmetra MW Remote Display The read-only display screens can be accessed via an Internet Browser by typing the IP address of the Symmetra MW display into the browser’s address field. The remote display feature provid...
Page 50 - Starting web-based remote session; • After a few seconds, the UPS display is shown on the screen.; Only one remote session at a time is allowed.
APC Symmetra MW Remote Display: 44 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Starting web-based remote session • Start the web-based remote session by entering the IP address of the APC Symmetra MW UPS in the web browser address field. After a few seconds, a new wi...
Page 51 - Warranty; Factory Warranty
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 45 Warranty Factory Warranty APC warrants that the unit, when properly installed and commissioned by APC or APC authorized service personnel, shall be free from defects in materials and workmanship for a period of (1) year ...
Page 52 - Life Support Policy
46 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Life Support Policy As a general policy, American Power Conversion Corporation and its affiliates and subsidiaries worldwide (APC) do not recommend the use of any of its products in life support applications where failur...
Page 53 - Appendix A; Air Filter Exchange; Pull lower part of top finishing panel free of the UPS.
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 47 Appendix A Air Filter Exchange Check air filters at regular intervals (every 3 months under normal working conditions) for accumulated dust on the surface facing the finishing panels. Change all filters at the same time....
Page 54 - Remove air filters and install new filters.; Note the orientation of the filter.
Appendix A: Air Filter Exchange 48 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 Remove air filters and install new filters. Refit finishing panels in reverse order. Note Note the orientation of the filter.
Page 56 - APC Worldwide Customer Support
*990-1756A-001* APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests.– www.apc.com (Corporate Headquarte...
