Amana AER6303MFS - Troubleshooting Guide

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IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some

questions can be addressed without service. Please take a few minutes to review the Troubleshooting or

Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional

resources, or visit http://amana.custhelp.com.

2.

All warranty service is provided exclusively by our authorized Amana Service Providers. In the U.S. and

Canada, direct all requests for warranty service to:

Amana Customer eXperience Center

In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.

AMANA

®

MAJOR APPLIANCE

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS

REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the

Customer eXperience Center:

■

Name, address and telephone number

■

Model number and serial number

■

A clear, detailed description of the problem

■

Proof of purchase including dealer or retailer name and address

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

For one year from the date of purchase,

when this major appliance is installed,

operated and maintained according to

instructions attached to or furnished with

the product, Amana brand of Whirlpool

Corporation or Whirlpool Canada LP

(hereafter “Amana”) will pay for Factory

Specified Replacement Parts and repair

labor to correct defects in materials or

workmanship that existed when this

major appliance was purchased, or at

its sole discretion replace the product.

In the event of product replacement,

your appliance will be warranted for

the remaining term of the original unit’s

warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY

UNDER THIS LIMITED WARRANTY

SHALL BE PRODUCT REPAIR AS

PROVIDED HEREIN. Service must be

provided by a Amana designated service

company. This limited warranty is valid

only in the United States or Canada and

applies only when the major appliance

is used in the country in which it was

purchased. This limited warranty is

effective from the date of original

consumer purchase. Proof of original

purchase date is required to obtain

service under this limited warranty.

1.

Commercial, non-residential, multiple-family use, or use inconsistent with published user,

operator or installation instructions.

2.

In-home instruction on how to use your product.

3.

Service to correct improper product maintenance or installation, installation not in

accordance with electrical or plumbing codes or correction of household electrical or

plumbing (i.e. house wiring, fuses or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).

5.

Defects or damage caused by the use of non-genuine Amana parts or accessories.

6.

Conversion of products from natural gas or L.P. gas.

7.

Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not

approved by Amana.

8.

Repairs to parts or systems to correct product damage or defects caused by unauthorized

service, alteration or modification of the appliance.

9.

Cosmetic damage including scratches, dents, chips, and other damage to the appliance

finishes unless such damage results from defects in materials and workmanship and is

reported to Amana within 30 days.

10.

Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments

including but not limited to high salt concentrations, high moisture or humidity or exposure

to chemicals.

11.

Food or medicine loss due to product failure.

12.

Pick-up or delivery. This product is intended for in-home repair.

13.

Travel or transportation expenses for service in remote locations where an authorized

Amana servicer is not available.

14.

Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative

panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing,

removal or replacement of the product.

15.

Service or parts for appliances with original model/serial numbers removed, altered or not

easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by

the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not

allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives

you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the

representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with

this major appliance, you should ask Amana or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or

limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific

legal rights, and you also may have other rights that vary from state to state or province to province.

http://amana.custhelp.com