Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on TravelMate 4070/4080 service guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions; SCREEN MESSAGES
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 6 - Features; Platform; System Introduction; Chapter 1
Chapter 1 1 Features This computer was designed with the user in mind. Here are just a few of its many features: Platform T Intel ® Centrino ® mobile technology, featuring: T Intel ® Pentium ® M 725A/735A/740/750/760/770/780 processor (2MB L2 cache, 1.60/1.70/ 1.73/1.86/2.0/2.13/2.26 GHz, 400/533 MH...
Page 7 - Audio; Input devices; Environment
2 TravelMate 4070/4080 Audio T Audio system with two built-in speakers T Intel ® High-Definition audio support T Sound Blaster Pro TM and MS-Sound compatible T S/PDIF2 (Sony/Philips Digital Interface) support for digital speakers T Built-in microphone Input devices T 88-/89-key Acer FineTouch TM key...
Page 8 - System Block Diagram
Page 10 - Bottom View
Chapter 1 5 Bottom View 1 SW1 Lid Switch 2 CN1 LCD Connector 3 CN2 Launch Board Connector 4 CN3 Modem Connector 5 CN7 Keyboard Connector 6 CN4 Bluetooth Module Connector 7 CN5 Touchpad Board Connector 8 CN6 Internal Microphone Connector 9 U17 Clock Generator 10 U4 PCMCIA Connector 11 CN9 MDC Connect...
Page 12 - Panel
Chapter 1 7 Panel This is a brief introduction to the I/O ports, the features and the indicators. Front view # Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard For entering data into...
Page 14 - Right view
Chapter 1 9 Right view Rear view # Icon Item/ Port Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical drive tray from the drive. 4 Eme...
Page 15 - Bottom view
10 TravelMate 4070/4080 Bottom view # Icon Port Description 1 Power jack Connects to an AC adaptor. 2 External display port Connects to a display device (e.g., external monitor, LCD projector). 3 Security keylock Connects to a Kensington-compatible computer security lock. # Item Description 1 Hard d...
Page 16 - Indicators
Chapter 1 11 Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel. NOTE: 1. Charging: the light shows amber when the battery is charging. NOTE: 2. Fully charged: light shows green when in AC mode. Icon Function Description Cap...
Page 18 - Using the keyboard; Windows keys
Chapter 1 13 Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like...
Page 19 - Hot Keys
14 TravelMate 4070/4080 Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hot key c...
Page 20 - Special keys
Chapter 1 15 Special keys You can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard) of your keyboard. To type: Fn- n Power Management Launches Power options. Fn- o Sleep Puts the computer in Sleep mode. Fn- p Display toggle Switches display out...
Page 21 - The Euro symbol; The US dollar sign
16 TravelMate 4070/4080 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.symbol at the upper-c...
Page 22 - Touchpad
Chapter 1 17 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and suuport. Touchpad basics The following items ...
Page 23 - Acer Empowering Technology; Acer eDataSecurity Management
18 TravelMate 4070/4080 Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: T Acer eDataSecurity Management protects data with passwords and advanced...
Page 24 - Be sure to safeguard all related
Chapter 1 19 easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the file-specific password. The supervisor passwork is a “master” password...
Page 25 - Acer eLock Management
20 TravelMate 4070/4080 Acer eLock Management Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen driv...
Page 26 - Acer ePerformance Management
Chapter 1 21 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - releases unused memory and check usage. T ...
Page 27 - Acer eRecovery Management
22 TravelMate 4070/4080 Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are st...
Page 28 - Acer eSettings Management
Chapter 1 23 NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach...
Page 29 - Acer eNet Management
24 TravelMate 4070/4080 Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu....
Page 30 - Acer ePower Management; Acer Mode
Chapter 1 25 Acer eNet Management can save network settings for a location to a profile, and automatically apply the appropriate profile when you move fromone location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default...
Page 31 - Battery status
26 TravelMate 4070/4080 Battery status For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. You can also click “Advanced Settings” to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is ...
Page 32 - Acer ePresentation Management
Chapter 1 27 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA.
Page 33 - Hardware Specifications and Configurations; System Board Major Chip; BIOS
28 TravelMate 4070/4080 Hardware Specifications and Configurations System Board Major Chip Item Controller System core logic Intel ® 915GM/915PM Express chipsets+ICH6-M Memory controller Integrated in Intel ® 915GM Audio controller RealTek ALC833(ALC260) HD audio interface(Audio amplifer: Maxiam MAX...
Page 34 - System Memory
Chapter 1 29 Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. 2nd level cache control Always Enabled Cache scheme control Fixed-in write back System Memory Item Specification Memory controller built-in CPU Onboard memory s...
Page 35 - Modem Interface; Floppy Disk Drive Interface; Hard Disk Drive Interface
30 TravelMate 4070/4080 . Modem Interface Item Specification Chipset CS1037 Internal Agere Scorpio chipset (Scorpio+CSP1037B) Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.92MDC Modem connector type RJ11 Modem connector location Right side Wireles...
Page 36 - Combo Drive Interface
Chapter 1 31 Physical read/write heads 3/3/4 4/3/2 4 Disks 2/2/4 2/2/4 2 Spindle speed (RPM) 4200RPM 4200RPM 4200RPM Performance Specifications Buffer size 8MBytes (8192kbytes) 8MBytes (8192kbytes) 8MBytes Interface ATA-6 ATA/ATAPI-6 ATA/ATAPI-6 Data transfer, rate (host~buffer, Mbytes/s) 100 MB/Sec...
Page 38 - Audio Interface; Video Resolutions Mode
Chapter 1 33 Loading mechanism Load: ManualRelease: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Specification Audio Controller Realtek ALC260 (Audio amplifier: Maxim MAX9755) A...
Page 40 - LCD; Battery
Chapter 1 35 Package configuration 4S2P for Sanyo and Panasonic4S1P for Sanyo QC141,SIMPPLO and SONY Package voltage 41.8V / 9.6V LCD Item Specification Vendor & model name AU B154EW01-08 QDI QD15TL02-03 Screen Diagonal (mm) 15.4inch 15.4inch Active Area (mm) 331.2(H)x207.0(V) 331.2(H)x207.0(V) ...
Page 41 - Power Management; AC Adapter
36 TravelMate 4070/4080 Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115Vac. Output Ratings (CV mode) DC output voltage 19V Noise + Ripple 300mVp-pmax (20 MHz bandwidth) Load 0(min) 3.16A(max) Output Ratings (CC mode) DC output voltage 19V +/-1.0V fo...
Page 42 - Environmental Requirements
Chapter 1 37 Environmental Requirements Item Specification Temperature Operating +0~+35 ° C Non-operating -20~+65 ° C Package storage -20~+65 ° C Humidity Operating 10% to 90% RH, non-condensing Non-operating 10% to 90% RH, non-condensing (Unpacked) Non-operating 10% to 90% RH, non-condensing (Stora...
Page 43 - BIOS Setup Utility; System BIOS Version :; System Utilities; Chapter 2
Chapter 2 38 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
Page 44 - Navigating the BIOS Utility
39 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys ( zx ). T To choose a parameter, use the cursor up/down keys ( wy ). T To change the value of a pa...
Page 45 - Information
Chapter 2 40 Information NOTE: The system information is subject to different models. Parameter Description HDD Model Name This field shows the model name of HDD installed on primary IDE master. HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. ATAPI Dev...
Page 47 - Main
Chapter 2 42 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. PhoenixBIOS Setup Utility ...
Page 49 - Security
Chapter 2 44 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Boot Item Specific Help Supervisor Password Is : User Password Is : Clear Set Supervisor Password Set User PasswordSet HDD Pas...
Page 50 - Setting a Password
45 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
Page 51 - Removing a Password; without; Changing a Password
Chapter 2 46 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT: Be very careful when typing your password because the characters d...
Page 53 - Boot
Chapter 2 48 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Item Specifi...
Page 54 - Exit
49 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ...
Page 55 - BIOS Flash Utility; Crisis Recovery; Create Crisis Recovery Diskette
Chapter 2 50 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis...
Page 57 - Chapter 3; Machine Disassembly and Replacement
Chapter 3 52 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw...
Page 58 - General Information; Before You Begin
53 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system . NOTE: Aspire 9100 series produc...
Page 59 - Disassembly Procedure Flowchart
Chapter 3 54 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remo...
Page 60 - Screw List
55 Chapter 3 Screw List Item Description A SCREW F040 9 5.0X5.0 9.5X(IO) R00 B SCREW M2.0X0.4P+3FP ZK(NL) C SCREW M2.5 K 5/2 X0.85 4 ZK(NL) D SCREW M2.5X0.45+10K NIL E SCREW M2.5X0.45+8K ZBL F SCREW M2.5X0.45P+3F NI G SCREW M3.0X0.8P+3K NL 4 LCD Cushions *4 LCD Bezel Inverter LCD *4 LCD Panel LCD Br...
Page 61 - Removing the Battery
Chapter 3 56 Removing the Battery 1. Unlatch the battery latch then remove the battery.
Page 62 - Removing the Hard Disc Drive Module; Disassembling the Hard Disc Drive Module
57 Chapter 3 Removing the Hard Disc Drive Module 1. See “Removing the Battery” on page 56. 2. Remove the screw securing the hard disk drive (HDD) cover. 3. Then remove the HDD cover. 4. Pull the HDD module backwards as shown. 5. Remove the HDD module. Disassembling the Hard Disc Drive Module 1. Remo...
Page 63 - Removing the Optical Disc Drive Module; Disassembling the Optical Disc Drive Module
Chapter 3 58 Removing the Optical Disc Drive Module 1. See “Removing the Battery” on page 56. 2. See “Removing the Hard Disc Drive Module” on page 57. 3. Remove the screw securing the optical disc drove (ODD) module. 4. Push the ODD module outwards with a flat headed screw driver. 5. Then remove the...
Page 64 - Removing the Memory
59 Chapter 3 Removing the Memory 1. See “Removing the Battery” on page 56. 2. Remove the two screws securing the DIMM cover then remove the DIMM cover. 3. Pop out the memory. 4. Then remove the memory from the DIMM socket.
Page 65 - Removing the LCD Module; Removing the Middle Cover
Chapter 3 60 Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 56. 2. Open the notebook as image shows. 3. Detach the middle cover carefully then remove it. Removing the Keyboard 1. See “Removing the Battery” on page 56. 2. See “Removing the Middle Cover” on pag...
Page 68 - Disassembling the LCD Module; Removing the LCD Bezel
63 Chapter 3 Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 56. 2. See “Removing the Middle Cover” on page 60. 3. See “Removing the Keyboard” on page 60. 4. See “Removing the Fan, the CPU Thermal Module and the CPU” on page 60. 5. See “Removing the Wireless...
Page 70 - Disassembling the Main Unit; Removing the Upper Case Assembly
65 Chapter 3 Disassembling the Main Unit Removing the Upper Case Assembly 1. See “Removing the Battery” on page 56.. 2. See “Removing the Hard Disc Drive Module” on page 57. 3. See “Removing the Optical Disc Drive Module” on page 58. 4. See “Removing the Memory” on page 59. 5. See “Removing the LCD ...
Page 75 - Removing the Control Board
Chapter 3 70 13. Remove the dummy card. 14. Remove the two screws securing the main board to the lower case. 15. Then detach the main board from the lower case carefully. Removing the Control Board 1. See “Removing the Battery” on page 56. 2. See “Removing the Middle Cover” on page 60. 3. See “Remov...
Page 77 - Troubleshooting; Chapter 4
Chapter 4 72 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail ...
Page 78 - System Check Procedures; External Diskette Drive Check
73 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can c...
Page 80 - Check the Power Adapter
75 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: ...
Page 81 - Check the Battery Pack; Touchpad Check
Chapter 4 76 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat t...
Page 83 - Index of Error Messages; Error Code List; Error Message List
Chapter 4 78 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2. IDE Primary Channel Master Drive Error(THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xx...
Page 86 - Phoenix BIOS Beep Codes
81 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cach...
Page 90 - Indicator-Related Symptoms; Power-Related Symptoms
85 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't workLCD is too darkLCD brightness cannot be adjustedLCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.Reconne...
Page 91 - PCMCIA-Related Symptoms; Memory-Related Symptoms; Speaker-Related Symptoms; Power Management-Related Symptoms
Chapter 4 86 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from ac...
Page 92 - Peripheral-Related Symptoms; Modem-Related Symptoms
87 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 89. System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection boardSystem board Peripheral-Related Symptoms Symptom / Error Action in Seque...
Page 93 - Intermittent Problems
Chapter 4 88 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists...
Page 94 - Undetermined Problems
89 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defec...
Page 95 - Top View; Jumper and Connector Locations; Chapter 5
Chapter 5 90 Top View Jumper and Connector Locations Chapter 5
Page 99 - Chapter 6
Chapter 6 94 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4070/4080. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the mos...
