Page 2 - WARNING
ii Revision History Refer to the table below for the updates made to this M3 581T/581TG service guide. Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw . Disclaimer The information in this guide is subject to change without not...
Page 3 - file name; General information
iii /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represe...
Page 8 - CHAPTER 6; FRU List; CHAPTER
iv Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17CD-ROM/DVD Failure . . . . . . . . . ...
Page 11 - Hardware Specifications
Page 15 - Hardware Specifications and Configurations; Features; Operating System
Hardware Specifications and Configurations 1-5 Hardware Specifications and Configurations Features 0 The following is a brief summary of the computer’s many features: Operating System 0 Genuine Windows ® 7 Home Premium 64-bit Platform 0 Intel ® Core™ i7-2637M processor (4 MB L3 cache, 1.70 GHz...
Page 16 - Storage Subsystem; Solid state drive; Audio Subsystem; Webcam
1-6 Hardware Specifications and Configurations Storage Subsystem 0 Solid state drive 0 mSATA Type, LF+HF Multi-Level Cell (MLC) NAND flash 128 GB/256 GB Hard disk drive 0 SATA Type, 5400 RPM, 2.5 ", Slim with height of 7.0 mm 320/500 GB 2-in-1 card reader, supporting: 0 Secure ...
Page 17 - Wireless and networking; Privacy Control; Dimensions; Power Adapter and Battery; Power adapter
Hardware Specifications and Configurations 1-7 Wireless and networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth ® 4.0 + HS LAN: PCI-E Gigabit Ethernet Privacy Control 0 Trusted Platform Module(TP...
Page 18 - Special Keys and Controls; Keyboard; Software; Productivity
1-8 Hardware Specifications and Configurations Special Keys and Controls 0 Keyboard 0 103-US/104-UK/107-JP keys-layout keyboard with independent standard numeric keypad, international language support Touchpad 0 Button-less design Dual-mode touchpad with Media Console / multi-gesture functi...
Page 19 - Environment
Hardware Specifications and Configurations 1-9 Acer USB Charge Manager Acer Welcome Center Adobe Flash Player Adobe Reader X Office 2010 Acer edition Security 0 McAfee Family Protection Shortcut McAfee Internet Security Suite McAfee Virus Definitions MyWinLocker Suite N...
Page 21 - Notebook Tour; Open Top View
Hardware Specifications and Configurations 1-11 Notebook Tour 0 This section provides an overview of the features and functions of the notebook. Open Top View 0 Figure 1-1. Open Top View Table 1-1. Open Top View No Icon Item Description 1 Microphone Internal microphone for recording sound. 2 Display...
Page 23 - Left View
Hardware Specifications and Configurations 1-13 Left View 0 Figure 1-4. Left View 2 Headphones/ speaker/line-out jack with S/PDIF support Connects to audio line-out devices (e.g., speakers, headphones). 3 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 4 USB 3.0 port Connects...
Page 24 - Right View
1-14 Hardware Specifications and Configurations Right View 0 Figure 1-5. Right View 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. NOTE: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 5 Multi-in-1 card ...
Page 25 - Base View
Hardware Specifications and Configurations 1-15 Base View 0 Figure 1-6. Base View Table 1-6. Base View No Icon Item Description 1 Main door Houses the computer’s HDD, Memory bar, SSD card and WLAN card. 2 Speakers Deliver stereo audio output.
Page 27 - Using the Keyboard; Keyboard Lock Keys; Touchpad
Hardware Specifications and Configurations 1-17 Using the Keyboard 0 The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock function keys, special and full sized keys. Figure 1-8. Keyboard Lock Keys Select Click once. Tap once. Access context menu Click once. Table 1-...
Page 28 - Lock Keys
1-18 Hardware Specifications and Configurations Lock Keys 0 The keyboard has three lock keys which the user can toggle on and off. Table 1-9. Lock Keys Lock key Description Caps Lock When on, all alphabetic characters are in uppercase. Num Lock Off by default. When On, internal keyboard acts as nume...
Page 29 - Windows Keys; Functions supported by Windows XP:
Hardware Specifications and Configurations 1-19 Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-10. Windows Keys Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows St...
Page 30 - Hotkeys
1-20 Hardware Specifications and Configurations Hotkeys 0 The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination. Figure 1-9. Keyboard Hotkeys Table 1-11. Hotkeys Hotkey Icon Fu...
Page 31 - Hotkey
Hardware Specifications and Configurations 1-21 Alt> + <F10> D2D recovery Enters to the D2D recovery during POST Table 1-11. Hotkeys (Continued) Hotkey Icon Function Description
Page 32 - System Block Diagram
1-22 Hardware Specifications and Configurations System Block Diagram
Page 33 - Specification Tables; Computer specifications
Hardware Specifications and Configurations 1-23 Specification Tables 0 Computer specifications Item Metric Imperial Dimensions Length 376.4 mm 14.81 in Width 253.0 mm 10.0 in Height(front/rear) 19.7/20.7 mm 0.77/0.82 in Weight (equipped with optical drive, flash drive, and battery) 2.25 kg with HDD ...
Page 39 - Item
Hardware Specifications and Configurations 1-29 LED 15.6” Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA...
Page 42 - Audio Codec and Amplifier
1-32 Hardware Specifications and Configurations Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC271X
Page 47 - System IO Address Map; Hardware IRQ
Hardware Specifications and Configurations 1-37 System IO Address Map IRQ10 Intel(R) 7 Series/C216 Series Chipset Family SMBUS Host Controller – 1E22 IRQ16 Intel(R) 7 Series/C216 Series Chipset Family USB Enhanced Host Controller- 1E2DIntel(R) 7 Series/C216 Series Chipset Family PCI Express Rott Por...
Page 51 - System Utilities
Page 53 - BIOS Setup Utility; Navigating the BIOS Utility; NOTE
System Utilities 2-3 System Utilities BIOS Setup Utility 0 A hardware configuration program built into a computer’s BIOS (Basic Input/Output System). Preconfigured and optimized so users do not need to run this utility. If configuration problems occur, users may need to run Setup. Refer to Chapter 4...
Page 54 - BIOS; Information; BIOS Information
2-4 System Utilities BIOS 0 The following is a description of the tabs found on the InsydeH20 Setup Utility screen: NOTE: NOTE : The screens provided are for reference only. Actual values may differ by model. Information 0 This tab shows a summary of computer hardware information. Figure 2-1. BIOS I...
Page 55 - Parameters
System Utilities 2-5 Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. Parameters Parameter Description CPU Type The CPU type and speed of the system. CPU Speed The speed of the CPU. HDD Model Name The model name of HDD installed on primary IDE master. HDD Serial Number The serial nu...
Page 56 - Main; BIOS Main
2-6 System Utilities Main 0 This tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System Time Sets the ...
Page 57 - Parameter
System Utilities 2-7 Quiet Boot The notebook shows an illustration called the OEM screen during system boot instead of the traditional POST screen that shows the normal diagnostic messages. Enabled or Disabled Network Boot Enables, disables the system boot from LAN (remote server). Enabled or Disabl...
Page 58 - Security; BIOS Security
2-8 System Utilities Security 0 This tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Option Supervisor Password Is Shows the setting of...
Page 59 - Setting a Password; IMPORTANT; Removing a Password; Set Supervisor Password
System Utilities 2-9 Setting a Password 0 Perform the following to set the user or supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press Enter key. The Set Supervisor Password box appears. Figure 2-4. Set Supervisor Password 2. Type a new password...
Page 60 - Changing a Password; Setup Notice; This Setup Warning
2-10 System Utilities Changing a Password 0 1. Use the and keys to highlight Set Supervisor Password and press the Enter . The Set Supervisor Password box appears. Figure 2-6. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter . 3. Type a pa...
Page 61 - Setup Warning
Page 62 - Boot; BIOS Boot
2-12 System Utilities Boot 0 This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to move it up or ...
Page 63 - Exit; BIOS Exit
System Utilities 2-13 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Utility. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit Saving Changes Exit System Setup and save changes to the system...
Page 64 - BIOS Flash Utilities
2-14 System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE : Create ...
Page 65 - DOS Flash Utility
System Utilities 2-15 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-12. BIOS Boot 3. Execut...
Page 66 - DOS Flash; AC Power Warning
2-16 System Utilities Figure 2-13. DOS Flash 4. In flash BIOS, the message Please do not remove AC Power Source is shown. NOTE: NOTE : If AC power is not connected, the following message (Figure 2-14) is shown. Figure 2-14. AC Power Warning NOTE: NOTE : Plug in the AC power to continue. 5. Flash is ...
Page 67 - WinFlash Utility; InsydeFlash
System Utilities 2-17 WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable.2. Click OK to begin the update. A progress screen is shown (Figure 2-15). Figure 2-15. InsydeFlash
Page 68 - Remove HDD/BIOS Password Utilities; Remove HDD Password Utilities; HDD Security; Select Item; Unlock Password
2-18 System Utilities Remove HDD/BIOS Password Utilities 0 This section provides details for removing HDD/BIOS passwords. Remove HDD Password Utilities 0 This section provides details for removing HDD passwords. Remove HDD Password as follows: NOTE: NOTE : If the HDD password is incorrectly entered ...
Page 69 - HDD Password Frozen
System Utilities 2-19 Enter the password from the Step 1 to unlock the HDD (Figure 2-19). Figure 2-19. Unlock Password NOTE: NOTE : After customer clearing the HDD password, HDD maybe in “Frozen” state. Please power off system. Then, power on to Win system, HDD Password will be in normal. Figure 2-2...
Page 70 - Removing BIOS Passwords; CMOS Jumper
2-20 System Utilities Removing BIOS Passwords 0 To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point.(Figure 2-21 and Figure 2-22) Figure 2-21. CMOS Jumper Figure 2-22. CMOS Jumper r
Page 71 - Cleaning BIOS Passwords; Clear BIOS Password
System Utilities 2-21 Cleaning BIOS Passwords 0 When customer forgets the BIOS supervisor/user password, he could clear the password as below: 1. Prepare a USB flash disk with FAT32 file system and copy Disablepassword.efi file to root directory. 2. After pressing power button, to hold Ctrl and Alt ...
Page 72 - Using DM; Manufacture Name
2-22 System Utilities Using DM I To ols 0 The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. 1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23). Figure 2-24. Manufacture Name
Page 73 - Update Product Name
System Utilities 2-23 2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24). Figure 2-25. Update Product Name
Page 74 - Update Serial Number
2-24 System Utilities 3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25). Figure 2-26. Update Serial Number
Page 75 - Update Asset Tag
System Utilities 2-25 4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26). Figure 2-27. Update Asset Tag
Page 76 - Read UUID
2-26 System Utilities 5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27). Figure 2-28. Read UUID
Page 77 - Write UUID
System Utilities 2-27 6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28). Figure 2-29. Write UUID
Page 78 - Generate and write UUID
2-28 System Utilities 7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29). Figure 2-30. Generate and write UUID
Page 79 - LAN MAC EEPROM Utility; Execute MAC TOOL
System Utilities 2-29 LAN MAC EEPROM Utility 0 LAN EEPROM Utility enables to change the MAC address. Perfer the following steps to use the LAN EEPROM Utility: 1. Create a DOS bootable USB HDD.2. Copy the AN MAC EEPROM Utility to the HDD and remove the HDD form the computer.3. Reboot the computer and...
Page 80 - Broadcom utility screen; Configuration Screen
2-30 System Utilities 8. Enter Broadcom utility screen, then key in “secfg” command to show configuration screen. Figure 2-32. Broadcom utility screen 9. Enter configuration Figure 2-33. Configuration Screen
Page 81 - Edit MAC address; MAC address Changed
System Utilities 2-31 10. You can see the current MAC address in item1 and key in “1” to edit MAC address Figure 2-34. Edit MAC address 11. The new MAC address had changed in item1 Figure 2-35. MAC address Changed
Page 82 - Exit configuration
2-32 System Utilities 12. Key in “x” key to save and exit configuration Figure 2-36. Exit configuration
Page 83 - Exit Broadcom program
System Utilities 2-33 13. Key in “q” to exit Broadcom program Figure 2-37. Exit Broadcom program
Page 85 - C H A P T E R; Machine Maintenance
Page 89 - Machine Disassembly and Replacement; Recommended Equipment; Replacement Requirements
3-5 Machine Disassembly and Replacement 0 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all a...
Page 90 - Pre-disassembly Instructions; AC Adapter
3-6 Pre-disassembly Instructions 0 Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals.2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3. Place the system on a flat, ...
Page 91 - Disassembly Process; Main Screw List
3-7 Disassembly Process 0 The disassembly process is divided into the following sections: External components disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order...
Page 92 - External Module Disassembly Flowchart
3-8 External Module Disassembly Process 0 External Modules Disassembly Flowchart 0 Figure 3-2. External Module Disassembly Flowchart Table 3-2. Screw List Step Screw Quantity Part No. WLAN Module Disassembly M2*3 1 86.RY8N5.006 SSD Module Disassembly M2*3 1 86.RY8N5.006 ODD Module Disassembly M2*3 1...
Page 93 - Removing the Dummy Card; Dummy Card
3-9 Removing the Dummy Card 0 1. Press the dummy card in to allow it to spring out. Figure 3-3. Dummy Card 2. Pull the dummy card out. Figure 3-4. Dummy Card
Page 94 - Removing the HDD Door; HDD Door Screws
3-10 Removing the HDD Door 0 1. Loosen the 3 captive screws. Figure 3-5. HDD Door Screws 2. Lift the HDD door to remove. Figure 3-6. HDD Door
Page 95 - Removing the HDD Module; HDD Module
3-11 Removing the HDD Module 0 1. Using tweezers, lift the pull tab out if lodged behind the HDD.2. Hold the tab and lift the HDD . Figure 3-7. HDD Module 3. Disconnect the HDD and the SATA cable. Figure 3-8. HDD Module
Page 96 - Removing the DIMM Module; DIMM Module
3-12 Removing the DIMM Module 0 1. Using fingers, push the memory module clips outwards. Figure 3-9. DIMM Module 2. Hold the module and pull the DIMM module from the connector.3. Repeat for additional modules if present.
Page 97 - Removing the SSD Module; SSD Module
3-13 Removing the SSD Module 0 1. Remove the only one screw . Figure 3-10. SSD Module 2. Remove the SSD module. Figure 3-11. SSD Module Table 3-3. Screws Step Screw Quantity Screw Type SSD module Disassembly M2*3Ni 1
Page 98 - Removing the WLAN Module; WLAN Module
3-14 Removing the WLAN Module 0 1. Disconnect the two cables from the WLAN module. IMPORTANT : + Note the position of the Main (black) and Auxiliary (white) connectors. Figure 3-12. WLAN Module 2. Remove the screw and ensure the cables are well clear of the module. Figure 3-13. WLAN Module Table 3-4...
Page 100 - Removing the ODD Module; ODD Module
3-16 Removing the ODD Module 0 1. Remove the screw from the ODD module. Figure 3-15. ODD Module 2. Pull the ODD completely out of the bay. Figure 3-16. ODD Module Table 3-5. Screws Step Screw Quantity Screw Type ODD Module Disassembly M2*3 1
Page 102 - ODD Bezel
3-18 5. Pry the ODD bezel off the ODD module. Figure 3-19. ODD Bezel
Page 103 - Main Unit Disassembly Process; Main Unit Disassembly Flowchart; Main Unit DIsassembly Flowchart
3-19 Main Unit Disassembly Process 0 Main Unit Disassembly Flowchart 0 Figure 3-20. Main Unit DIsassembly Flowchart Table 3-7. Screws Step Screw Quantity Part No. Bottom case Disassembly M2*6 10 86.RN60U.002 M2*3 Ni 1 86.RY8N5.006 Click pad Disassembly M2*3 Ni 2 86.RY8N5.006 Touchpad Board Disassemb...
Page 104 - Removing the Top Case; Screws on Bottom Case; Top Case
3-20 Removing the Top Case 0 1. Remove the 11 screws in the Bottom case. Figure 3-21. Screws on Bottom Case 2. Separate the top case from the bottom case. Figure 3-22. Top Case Table 3-8. Screws Step Screw Quantity Screw Type Bottom Case Disassembly M2*6 (red callout) 10 M2*3 Ni (green callout) 1
Page 106 - Touchpad module
3-22 5. Disconnect the FFC cable from touch pad. Figure 3-25. Touchpad module IMPORTANT : + Take care of the dotted line box to tear down the touch pad cable from the Touch pad. 6. Romve 4 screws from touch pad. Figure 3-26. Touchpad module Table 3-9. Screws Step Screw Quantity Screw Type Touchpad D...
Page 108 - Keyboard module
3-24 9. Remove the AL foil on the keyboard. Figure 3-29. Keyboard module 10. Remove the 19 screws from the keyboard. Figure 3-30. Keyboard module Table 3-10. Screws Step Screw Quantity Screw Type Keyboard Disassembly M2*2 Ni(green callout) 3 M2*3 Ni (red callout) 16
Page 110 - Removing battery; Battery cable; Card reader SATA cable
3-26 Removing battery 0 1. Disconnect the battery cable from Mainboard. Figure 3-32. Battery cable 2. Lift the card reader cable from Mainboard,remove the SATA cable. Figure 3-33. Card reader SATA cable 3. Lift the card reader cable from card reader and then remove. Figure 3-34. Card reader SATA cab...
Page 112 - Battery module
Page 113 - Removing the Power switch board; Power Switch Board
3-29 Removing the Power switch board 0 1. Use a flat plastic tool to unlock the corner of the power switch board. Figure 3-38. Power Switch Board IMPORTANT : + Take care not to damage the FFC and power switch board during removal.
Page 114 - Remove the card reader; Card reader
3-30 Remove the card reader 0 1. Remove the two screws from the card reader. Figure 3-39. Card reader 2. Lift the card reader then remove. Figure 3-40. Card reader Table 3-12. Screws Step Screw Quantity Screw Type Carder reader Disassembly M2*3 2
Page 115 - Remove the cables from the Mainboard; HDD SATA cable; Speaker cable
3-31 Remove the cables from the Mainboard 0 1. Remove the HDD SATA cable from the Mainboard. Figure 3-41. HDD SATA cable 2. Disconnect the speaker cable from the Mainboard. Figure 3-42. Speaker cable 3. Disconnect the bluetooth cable from Mainboard.
Page 116 - Bluetooth cable; LVDS Cable
3-32 Figure 3-43. Bluetooth cable 4. Disconnect the LVDS cable from the Mainboard. Figure 3-44. LVDS Cable Figure 3-45. LVDS Cable IMPORTANT : + Take care not to damage the cable during removal.
Page 118 - Removing the Mainboard; Mainboard; Screws
3-34 Removing the Mainboard 0 1. Remove the 7 screws from the Mainboard. Figure 3-47. Mainboard 2. Lift Mainboard from the bottom case and take it over. Figure 3-48. Mainboard 3. Disconnect the DC-in cable(lift it up vertically) and then take it away. Table 3-14. Screws Step Screw Quantity Screw Typ...
Page 120 - Removing the Thermal module; Thermal module
3-36 Removing the Thermal module 0 1. Disconnect the cable of the fan from Mainboard. Figure 3-52. Thermal module 2. Remove 6 screws from the thermal module. Figure 3-53. Thermal module Table 3-15. Screws Step Screw Quantity Screw Type Thermal module Disassembly M2*3 6
Page 121 - Thermal Module
3-37 3. Lift the thermal module and take it away. Figure 3-54. Thermal Module
Page 122 - Removing the Bluetooth Board; Bluetooth Board
3-38 Removing the Bluetooth Board 0 1. Lift the bluetooth and move it away. Figure 3-55. Bluetooth Board
Page 123 - Removing the Speakers; Speakers
3-39 Removing the Speakers 0 1. Remove the speaker. Figure 3-56. Speakers 2. Remove the 2 screws from the speakers. Figure 3-57. Speakers Table 3-16. Screws Step Screw Quantity Screw Type Speakers Disassembly M2*2L+4.2MM Ni 4
Page 125 - LCD Module Disassembly Process; LCD Module Disassembly Flowchart
3-41 LCD Module Disassembly Process 0 LCD Module Disassembly Flowchart 0 Figure 3-59. LCD Module Disassembly Flowchart Table 3-17. Screws Step Screw Quantity Part No. LCD Glass Panel Disassembly M2*2.5 4 86.W750U.003 LCD Module LCD Bezel LCD Panel Camera Module
Page 126 - Removing the LCD Bezel; LCD Bezel
3-42 Removing the LCD Bezel 0 1. Disassembly sequence of LCD moudle, and then take off LCD bezel. Figure 3-60. LCD Bezel 2. Hold the edge firmly. Apply force with thumb in +Z direction, and with the other 4 fingers in –Y direction. Figure 3-61. LCD Bezel 3. Hold firmly the right edge of LCD module. ...
Page 130 - Removing the LCD Panel; LCD Panel
3-46 Removing the LCD Panel 0 1. Remove the LCD panel. Figure 3-68. LCD Panel 2. Remove the 4 screws on the LCD panel. Figure 3-69. LCD Pane IMPORTANT : + Do not remove the screws on the hinge&LCD cover. Table 3-18. Screws Step Screw Quantity Screw Type LCD Panel Disassembly M2*2.5 4
Page 131 - CAUTION
3-47 3. Lift the LCD panel out of the module. Figure 3-70. LCD Panel CAUTION : ! To avoid damage, make sure all cables near the hinge are free and clear to move. 4. Turn the LCD panel over, then disconnect the LVDS cable. Figure 3-71. LCD Panel
Page 132 - Removing the Camera Board; Camera Board
3-48 Removing the Camera Board 0 1. Disconnect the camera cable. Figure 3-72. Camera Board 2. Pry the camera board away from the module. Figure 3-73. Camera Board
Page 133 - LCD Reassembly Procedure; Replacing the Camera; Camera
3-49 LCD Reassembly Procedure 0 Replacing the Camera 0 1. Place the camera on the LCD cover. Figure 3-74. Camera 2. Connect the LVDS cable to the camera module. Figure 3-75. Camera
Page 134 - Replacing the LCD Panel
3-50 Replacing the LCD Panel 0 1. Connect the LVDS cable to the panel and bond the mylar to secure the connector. Figure 3-76. LCD Panel 2. Place the LCD panel on the LCD cover. Figure 3-77. LCD Panel CAUTION : ! To avoid damage, make sure all cables near the hinge are free and clear to move. 3. Sec...
Page 136 - Replacing the LCD Bezel
3-52 Replacing the LCD Bezel 0 1. Place the bezel onto the LCD module. Figure 3-79. LCD Bezel Figure 3-80. LCD Bezel
Page 137 - Replacing the Bluetooth; Bluetooth
3-53 Replacing the Bluetooth 0 1. Place the Bluetooth into the socket. Figure 3-81. Bluetooth
Page 138 - Replacing the Speakers
3-54 Replacing the Speakers 0 1. Place the left speaker assembly into the bottom case. Figure 3-82. Speakers 2. Secure 2 screws to the left speaker. Figure 3-83. Speakers 3. Place the right speaker into the bottom case. Table 3-20. Screws Step Screw Quantity Screw Type Speaker Assembly M2*2L+4.2MM N...
Page 140 - Replacing the DC-IN cable
3-56 Replacing the DC-IN cable 0 1. Place the DC-in cable into the bottom case,and place the cable in the cable clip. Figure 3-86. DC-in cable 2. Place the DC-in bracket on the DC-in connector. Figure 3-87. DC-in cable
Page 141 - Replacing the Thermal Module
3-57 Replacing the Thermal Module 0 IMPORTANT : + Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease types are approved for use: N302 I-Connosseur Honeywell The following thermal pads are approved for use: ...
Page 143 - Replacing the Mainboard; Main board
3-59 Replacing the Mainboard 0 1. Slide the main board external connector edge in first to the bottom case, then lower into place. Figure 3-91. Main board 2. Replace 7 screws on the mainboard. Figure 3-92. Mainboard Table 3-23. Screws Step Screw Quantity Screw Type Mainboard Disassembly M2.5*5 Ni(gr...
Page 144 - Replacing the LCD Module & Cables to Mainboard
3-60 Replacing the LCD Module & Cables to Mainboard 0 1. Place the LCD module onto the bottom case.2. Secure the 5 securing screws to the lower cover. Figure 3-93. LCD Module 3. Connect the LVDS cable to the mainboard. Table 3-24. Screws Step Size Quantity Screw Type LCD Module Assembly M2.5*5 5
Page 146 - HDD SATA Cable
3-62 5. Connect the Speaker cable to the mainboard. Figure 3-97. Speaker cable 6. Connect the HDD cable to the mainboard. Figure 3-98. HDD SATA Cable
Page 147 - Replacing the Card reader; card reader
3-63 Replacing the Card reader 0 1. Place the card reader board in the bottom case. Figure 3-99. card reader 2. Secure the 2 screws on the card reader. Figure 3-100. Card reader Table 3-25. Screws Step Screw Quantity Screw Type Carder reader Assembly M2*3 2
Page 148 - Replacing the Power Switch board&Battery; Power switch board; Battery
3-64 Replacing the Power Switch board&Battery 0 1. Secure the locking latch for the power switch board. Figure 3-101. Power switch board 2. Place the battery into the bottom case. Figure 3-102. Battery 3. Secure the screw on battery. Figure 3-103. Battery
Page 149 - Card reader cable
3-65 4. Connect the card reader cable on card reader. Figure 3-104. Card reader cable 5. Connect the card reader cable on main board. Figure 3-105. Card reader cable Table 3-26. Screws Step Screw Quantity Screw Type Battery module Disassembly M2*3Ni 1
Page 150 - Power switch cable
3-66 6. Connect the power switch cable on the main board. Figure 3-106. Power switch cable 7. Connect the Battery cable to the main board. Figure 3-107. Battery cable
Page 151 - Replacing the Keyboard
3-67 Replacing the Keyboard 0 1. Place the keyboard on the top case as below picture shows. Figure 3-108. Keyboard 2. Secure the 17 screws on the keyboard. Figure 3-109. Keyboard module Table 3-27. Screws Step Screw Quantity Screw Type Keyboard Disassembly M2*2 Ni(green callout) 3 M2*3 Ni (red callo...
Page 153 - Click pad bracket
3-69 5. Replace the click pad bracket on the touch pad. Figure 3-112. Click pad bracket 6. Secrue the 4screws on the touch pad. Figure 3-113. Touch pad module Table 3-28. Screws Step Screw Quantity Screw Type Touchpad Disassembly M2*2 Ni(red callout) 2 M2*3 Ni (green callout) 2
Page 154 - Touch pad FFC cable; Keyboard FFC Cable
3-70 7. Connect the touch pad cable with the touch pad. Figure 3-114. Touch pad FFC cable 8. Connect the keyboard FFC cable on the main board. Figure 3-115. Keyboard FFC Cable
Page 155 - Touch Pad Cable; Top case
3-71 9. Connect the touch pad cable on the main board. Figure 3-116. Touch Pad Cable 10. Turn over the top case and install the top case to bottom case. Figure 3-117. Top case
Page 156 - Bottom case
3-72 11. Secure the 11 screws in the bottom case. Figure 3-118. Bottom case Table 3-29. Screws Step Screw Quantity Screw Type Bottom Case Disassembly M2*6 (red callout) 10 M2*3 Ni (green callout) 1
Page 157 - Replacing the ODD Module
3-73 Replacing the ODD Module 0 1. Replace the ODD bezel. Figure 3-119. ODD Module 2. Replace the ODD bracket. Figure 3-120. ODD Module
Page 158 - ODD Bracket
3-74 3. Replace the 2 screws of the ODD bracket. Figure 3-121. ODD Bracket 4. Push the ODD completely into the bay until flush with the bottom case. Figure 3-122. ODD Module Table 3-30. Screws Step Screw Quantity Screw Type ODD Bracket Assembly M2*2.5 2
Page 160 - Replacing the WLAN Module
3-76 Replacing the WLAN Module 0 1. Insert the WLAN module into the connector. Figure 3-124. WLAN Module 2. Replace the screw on the WLAN module. Figure 3-125. WLAN Module Table 3-32. Screws Step Screw Quantity Screw Type WLAN Module Assembly M2*3 Ni 1
Page 162 - Replacing the SSD Module
3-78 Replacing the SSD Module 0 1. Insert the SSD module into the connector. Figure 3-127. SSD Module 2. Replace the screw on the SSD module. Figure 3-128. SSD Module Table 3-33. Screws Step Screw Quantity Screw Type SSD Module Assembly M2*3 Ni 1
Page 163 - Replacing the DIMM Module
3-79 Replacing the DIMM Module 0 1. Slide the DIMM modules into the mainboard connectors. Figure 3-129. DIMM Module 2. Press down until the locking springs click into place. Figure 3-130. DIMM Module
Page 164 - Replacing the HDD Module; HDD module
3-80 Replacing the HDD Module 0 1. Connect the HDD to the HDD SATA cable. Figure 3-131. HDD module 2. Hold the tab and slide the HDD firmly into the docking. Figure 3-132. HDD module
Page 165 - Replacing the Door; HDD Door
3-81 Replacing the Door 0 1. Insert the HDD door edge flanges into the slots. Figure 3-133. HDD Door 2. Replace the 3 screws. Figure 3-134. HDD Door Screws
Page 166 - Replacing the Dummy Card
3-82 Replacing the Dummy Card 0 1. Insert the Dummy card in until it clicks into place. Figure 3-135. Dummy Card
Page 167 - Troubleshooting
Page 169 - Introduction; Common Problems
Troubleshooting 4-3 Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be pe...
Page 170 - Power On Issues; Power On Issue; Computer Shuts Down Intermittently
4-4 Troubleshooting Power On Issues 0 If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU: Figure 4-1. Power On Issue Please wait for 3 min. after removing all power (AC adapter and Battery), then re-insert to try power on...
Page 171 - No Display Issues; No Display Issue; No POST or Video
Troubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-2. No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following, one at a time. 1. Make sure that internal displ...
Page 172 - Abnormal Video
4-6 Troubleshooting 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 . 6. If the POST or video appears on the external display only, refer to LCD Failure . 7. Disconnect power and all external devices including port ...
Page 174 - Keyboard Failure
4-8 Troubleshooting Keyboard Failure 0 If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure S T A R T N G N G R e p la ce M /B C o n n e c t it W e ll R e p la ce K e y b o a rd K e y b o a rd O k? K e y b o a rd F F C W e ll C...
Page 175 - Touchpad Failure
Troubleshooting 4-9 Touchpad Failure 0 If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure S TA R T N G N G S w ap M B R ea ssem ble th e T/P F F C to M B S w ap/R e assem ble the T/P P ad or T/P FF C C h eck To uchp ad C he c...
Page 176 - Internal & External Speaker Failure; Internal Speaker Failure; Sound Problems
4-10 Troubleshooting Internal & External Speaker Failure 0 If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the computer.2. Navigate to Start ...
Page 178 - Microphone Failure
4-12 Troubleshooting Microphone Failure 0 If internal or external Microphones fail, perform the following, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start-> Control Panel->Hardware and Sound-> Sound and select the Recording tab. 2. Ri...
Page 179 - USB Failure
Troubleshooting 4-13 USB Failure 0 If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure. Can not support USB3.0 S t a r t N o C h e c k U S B b o a r d t o M B c a b l e R e - a s s e m b l e U S B b o a r d c a b l e t o M B N o C h e c...
Page 180 - WLAN Failure
4-14 Troubleshooting WLAN Failure 0 If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure S t a r t N o W L A N d e v i c e t u r n o n ? T u r n o n W L A N d e v i c e f r o m A c e r R i n g D e v i c e C o n t r o l N o C h e c k W ...
Page 181 - Card Reader Failure
Troubleshooting 4-15 Card Reader Failure 0 If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Card Reader Failure The Card Reader device will disappear in device manager for power saving if there is no card inserted. Try to insert card, t...
Page 182 - Thermal Unit Failure
4-16 Troubleshooting Thermal Unit Failure 0 If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Thermal Unit Failure Start Fan power wire well connected? Fan OK? Heatsink well seated? CPU OK? Replace M/B Check Connect No Replace thermal m...
Page 183 - HDMI and CRT Failure
Troubleshooting 4-17 HDMI and CRT Failure 0 If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-12. HDMI and CRT Failure START NG NG Swap MB Reinsert CRT/HDMI Connector Reinstall corrcet driver Check Drivers install OK or not in Devic...
Page 185 - Other Functions Failure; Intermittent Problems
Troubleshooting 4-19 Other Functions Failure 0 1. Check if drives are functioning correctly.2. Check if external modules are functioning correctly.3. Change main board to check if current one is defective. Intermittent Problems 0 Intermittent system hang problems can be caused by a variety of reason...
Page 186 - Post Codes; POST Code Range
4-20 Troubleshooting Post Codes 0 The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range 0 Table 4-2. POST Code Range Phase POST Code ...
Page 193 - InsydeH2ODDT Debugger POST Code Table (Continued)
Troubleshooting 4-27 Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail) Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mo...
Page 195 - Jumper and Connector Locations
Page 197 - Mainboard Top
Jumper and Connector Locations 5-3 Jumper and Connector Locations Figure 5-1. Mainboard Top Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 Item 7 Item 8 Item 9 Item 10 Item 11 Table 5-1. Mainboard Top Item Connector Description 1 J4501 LVDS Connector 2 J4502 Microphone Connector 3 J3101 Keyboard Connecto...
Page 200 - Clearing Password Check and BIOS Recovery; Clearing Password Check; Steps for Clearing BIOS Password Check
5-6 Jumper and Connector Locations Clearing Password Check and BIOS Recovery 0 This section provides procedures for: Clearing Passwords BIOS Recovery. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for enabling BIOS Recovery. Clearing Password Che...
Page 202 - BIOS Recovery by Crisis Disk; BIOS Recovery Boot Block
5-8 Jumper and Connector Locations BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware once the previous BIOS flashing proce...
Page 206 - MA50_HX Exploded Diagrams; Main Assembly; Main Assembly Exploded Diagram
6-4 FRU (Field Replaceable Unit) List MA50_HX Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Item Description Part Number 1 JM50-1A BOTTOM CASE MODULE 2 LED LCD 15.6" WXGA Glare MOUDLE ASSY BLACK W/CCD MIC 6M.RY8N5.002 3 M...
Page 208 - LCD Assembly; LCD Assembly Exploded Diagram
6-6 FRU (Field Replaceable Unit) List LCD Assembly 0 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Item Description Part Number 1 LCD COVER ASSY BLACK W/LVDS CABLE, MIC 2 LED LCD AUO 15.6''W WXGA Glare B156XTN03.2 LF 200nit 8ms 500:1 (ultra-slim) LK.15605.026 3 S...
Page 209 - Top Case Assembly; Top Case Assembly Exploded Diagram
FRU (Field Replaceable Unit) List 6-7 Top Case Assembly 0 Figure 6-3. Top Case Assembly Exploded Diagram Table 6-3. Top Case Assembly Exploded Diagram Item Description Part Number 1 UPPER CASE ASSY 2 CLICKPAD MODULE 55.RY8N5.001 3 FFC - CLICK PAD TO MB 50.RY8N5.001 4 CLICKPAD POST 5 SCREW M2*3L K B-...
Page 210 - Bottom Case Assembly; Bottom Case Assembly Exploded Diagram
6-8 FRU (Field Replaceable Unit) List Bottom Case Assembly 0 Figure 6-4. Bottom Case Assembly Exploded Diagram 7 KEYBOARD CHICONY AF7S_A10B AF7S 103KS Black US International W/FRAME , FOIL , MYLAR 60.RYKN5.001 Table 6-4. Bottom Case Assembly Exploded Diagram Item Description Part Number 1 LOWER CASE...
Page 212 - FRU list
6-10 FRU (Field Replaceable Unit) List FRU List 0 Table 6-5. FRU list Category Description P/N ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-69AW, LV5, Low profile LED LF AP.06503.029 Adapter Chicon...
Page 215 - SD DUMMY CARD
FRU (Field Replaceable Unit) List 6-13 CLICKPAD POST ODD BRACKET ODD BEZEL DC BRACKET SD DUMMY CARD 42.RY8N5.003 LCD COVER ASSY BLACK W/LVDS CABLE, MIC LCD COVER ASSY BLACK W/LVDS CABLE, MIC LCD BEZEL DVD RW DRIVE ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA KU.0080D.064 Table...
Page 223 - Test Compatible Components
Page 226 - Microsoft
7-4 Test Compatible Components Microsoft ® Windows ® 7 Environment Test 0 M3 581T/581TG 0 Table 8-1. M3 581T/581TG Vendor Type Description Acer Part No. Adapter 10001081 DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 60016453 CHICONY POWER 65W Ada...
Page 229 - Vendor
Test Compatible Components 7-7 PLM00030 Nuvoton NPCT420R Nuvoton NPCT420R Foxconn Module 12x12x3.7mm (TPM FW:v3.69,TCG 1.2 rev.116,TxT compliance) HSF with EK embedded NC.22911.002 Table 8-1. M3 581T/581TG Vendor Type Description Acer Part No.