Page 2 - Revision History
ii Revision History Refer to the table below for the updates made to this service guide. Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw .The information in this guide is subject to change without notice. Copyright Copyright ©...
Page 3 - Conventions; WARNING; file name
iii Conventions The following conventions are used in this manual: WARNING : ! Indicates a potential for personal injury. CAUTION : ! Indicates a potential loss of data or damage to equipment. IMPORTANT : + Indicates information that is important to know for the proper completion of a procedure, cho...
Page 4 - General Information
iv General Information 0 This service guide provides all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a ma...
Page 11 - C H A P T E R; Hardware Specifications
Page 15 - Hardware Specifications and Configurations; Features; Operating System
Hardware Specifications and Configurations 1-5 Hardware Specifications and Configurations Features 0 Below is a summary of the computer’s features: Operating System 0 Genuine Windows® 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit Platform 0 Aspire 5349 0 Intel® Celeron® process...
Page 16 - Graphics; Storage Subsystem; Webcam
1-6 Hardware Specifications and Configurations Two built-in stereo speakers MS-Sound compatible Built-in microphone Graphics 0 Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 Dual independent display support 16.7 million colors Externa...
Page 17 - Wireless and networking; Dimension and Weight
Hardware Specifications and Configurations 1-7 Wireless and networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR LAN: Fast Ethernet, Wake-on-LAN ready Dimension and Weight 0 ...
Page 18 - Input and Controls
1-8 Hardware Specifications and Configurations Input and Controls 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media c...
Page 19 - Environment
Hardware Specifications and Configurations 1-9 Environment 0 Temperature: Operating: 41 F to 95 F (5 C to 35 C) Non-operating: -4 F to 149 F (-20 C to 65 C) Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80%
Page 20 - Software
1-10 Hardware Specifications and Configurations Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® Flash® Player 10.1 Adobe® Reader® 9.1 AUPEO! (US only) Bing™ Bar Kobo™ (Canada only) Microsoft® Office Starter 2010: Includes...
Page 21 - Notebook Tour; Top ViewTop View
Hardware Specifications and Configurations 1-11 Notebook Tour 0 Figure 1-1. Top ViewTop View Table 1-1. Top View # Icon Item Description 1 Integrated webcam Web camera for video communication (configuration may vary by model). 2 Display screen Also called Liquid-Crystal Display (LCD), displays compu...
Page 22 - Top View
1-12 Hardware Specifications and Configurations Note: Color option may depend on the model. 8 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light...
Page 23 - Closed Front View
Hardware Specifications and Configurations 1-13 Figure 1-2. Closed Front View Table 1-2. Closed Front View # Icon Item Description 1 Microphone jack Accepts inputs from external microphones. Headphone/speaker/line-outjack Connects to audio line-out devices (e.g.,speakers, headphones). 2-in-1 card re...
Page 24 - Rear View
1-14 Hardware Specifications and Configurations Figure 1-3. Rear View Note: Your computer may be equipped with a different battery to the one in the picture. Table 1-3. Rear View # Icon Item Description 1 Battery bay Houses the computer's battery pack.
Page 25 - Left View
Hardware Specifications and Configurations 1-15 Figure 1-4. Left View Table 1-4. Left View # Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 Ventilation slots Enable the computer to stay cool,even after prolonged use. 3 External display (VGA) port Connects to a display device (e.g., ...
Page 26 - Right View
1-16 Hardware Specifications and Configurations Figure 1-5. Right View Table 1-5. Right View # Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices(e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when th...
Page 27 - Base View
Hardware Specifications and Configurations 1-17 Figure 1-6. Base View Table 1-6. Base View # Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. Note: Do ...
Page 28 - Touchpad Basics; Touchpad
1-18 Hardware Specifications and Configurations Touchpad Basics 0 Figure 1-7. Touchpad Move your finger across the Touchpad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equi...
Page 29 - Using the Keyboard; Keyboard Lock Keys; Lock Keys; Lock key
Hardware Specifications and Configurations 1-19 Using the Keyboard 0 The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-8. Keyboard Lock Keys Lock Keys 0 The keyboard has three lock keys which can be toggled on a...
Page 30 - Windows Keys; Key
1-20 Hardware Specifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches t...
Page 31 - Hotkeys; Keyboard Hotkeys
Hardware Specifications and Configurations 1-21 Hotkeys 0 The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-9. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other...
Page 32 - Using the communication key*; Fn
1-22 Hardware Specifications and Configurations Using the communication key* 0 Here you can enable and disable the various wireless connectivity devices on your computer. Press < Fn > + < F3 > to bring up the Launch Manager window panel. A red toggle indicates the device is off. Click On...
Page 33 - System Block Diagram; BLOCK DIAGRAM; intel
Hardware Specifications and Configurations 1-23 System Block Diagram Figure 1-10. System Block Diagram P16 USB8 CCD (Camera) SPK P21 Audio CODEC P21 HP Jack MIC Jack DMIC P21 SPI ROM P26 Touch Pad P25 Keyboard P25 WPCE791/FLASH P26 FDI interface LVDS CRT P16 HDMI P17 P16 ATHEROS AR8158 10/100 LAN P1...
Page 34 - Specification Tables; Computer specifications
1-24 Hardware Specifications and Configurations Specification Tables 0 Computer specifications Item Metric Imperial Dimensions Length 381 mm 15 in Width 253 mm 9.96 in Height(front to rear) 29.6/34.7 mm 1.17/1.37 in Weight (equipped with optical drive, flash drive, and battery) 2.4 kg with 6-cell ba...
Page 37 - System Memory
Hardware Specifications and Configurations 1-27 CPU Fan True Value Table (TJ85-CPU) System Memory Fan On (°C) Fan Off (°C) Fan Speed (RPM) 45 40 3150 58 52 3500 70 64 3850 78 74 4200 82 80 N/A Throttling 50%: On =83C ; Off=81C OS Shut down: 85C H/W Shut down : 85C Item Specification Memory con...
Page 40 - Item
1-30 Hardware Specifications and Configurations Hard Disk Drive (AVL components) Item Specification Vendor & Model Name ToshibaMK2559GSXPWDWD2500BPVT-22JJ5T0HGSTHTS543225A7A384SeagateST250LT003/9YG14C-188 ToshibaMK3259GSXPWDWD3200BPVT-22JJ5T0HGSTHTS543232A7A384SeagateST320LT020 ToshibaMK5059GSXP...
Page 41 - LCD Inverter (not available with this model)
Hardware Specifications and Configurations 1-31 LED 15.6” LCD Inverter (not available with this model) Item Specification Vendor & Model name AUO B156XW02SAMSUNG LTN156AT02-A11SAMSUNG LTN156AT24-A01LPL P156WH2-TLEALPL LP156WH4-TLA1CMO N156B6-L0B Screen Diagonal (mm) 396 Active Area (mm) 222.72 X...
Page 43 - Bluetooth Interface
Hardware Specifications and Configurations 1-33 Bluetooth Interface Bluetooth Module Item Specifications Chipset Atheros BU22 Broadcom BCM 20702 Broadcom BCM 2070 Atheros BU12 Data throughput TX 1.2Mbits/sec, RX 1.2Mbits/sec Protocol 3.0 + EDR 3.0 + EDR 3.0 + EDR 3.0 + EDR Interface USB 2.0 Connecto...
Page 45 - Audio Codec and Amplifier
Hardware Specifications and Configurations 1-35 Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC271X Features Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 98dB Signal-to-Noise Ratio (A-weighting) for DAC output 90dB Signal-to-Noise ...
Page 50 - System Interrupt Specification
1-40 Hardware Specifications and Configurations System Interrupt Specification Hardware IRQ System Function IRQ00 System timer IRQ01 Standard PS/2 Keyboard IRQ07 Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 IRQ08 System CMOS/real-time clock IRQ12 Synaptics PS/2 Port Touchpad ...
Page 51 - Hardware IRQ
Hardware Specifications and Configurations 1-41 IRQ96 Microsoft ACPI-Compliant System IRQ97 Microsoft ACPI-Compliant System IRQ98 Microsoft ACPI-Compliant System IRQ99 Microsoft ACPI-Compliant System IRQ100 Microsoft ACPI-Compliant System IRQ101 Microsoft ACPI-Compliant System IRQ102 Microsoft ACPI-...
Page 54 - System I/O Address Map
1-44 Hardware Specifications and Configurations System I/O Address Map I/O address (hex) System Function (shipping configuration) 0000 - 001F Direct memory access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable interrupt controller 0024 - 0025 Programmable interrupt controller 0028 - 0029 Pr...
Page 57 - System Utilities
Page 59 - BIOS Setup Utility; Navigating the BIOS Utility; NOTE
System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility ma...
Page 60 - BIOS; Information; BIOS Information
2-4 System Utilities BIOS 0 The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE : The screens provided are for reference only. Actual values may differ by model. Information 0 The Information tab shows a summary of computer hardware information. Fi...
Page 62 - Main; BIOS Main
2-6 System Utilities Main 0 The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System Time BIOS ...
Page 63 - Parameter
System Utilities 2-7 SATA Mode Option to set SATA controller mode Option: AHCI or IDE Table 2-2. BIOS Main (Continued) Parameter Description Format/Option
Page 64 - Advanced; BIOS Advanced
2-8 System Utilities Advanced 0 The Advanced tab shows the configuration of system settings, including: Boot configuration Peripheral configuration IDE configuration Thermal configuration Video configuration Chipset configuration ACPI table/feature control PCI express configu...
Page 65 - Security; BIOS Security
System Utilities 2-9 Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-4. BIOS Security Table 2-3 describes the parameters shown in Figure 2-4. Table 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supervisor p...
Page 66 - Setting a Password; IMPORTANT; Removing a Password; Set Supervisor Password
2-10 System Utilities NOTE: NOTE : When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password 0 Perform the following to set user or supervisor passwords: 1. Use the and keys to highligh...
Page 67 - Setup Notice
System Utilities 2-11 2. Type current password in Enter Current Password field and press Enter . 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear . 4. Press F10 to save changes and exit the BI...
Page 68 - Setup Warning: Invalid Password; Setup Warning: Passwords Do Not Match
2-12 System Utilities Figure 2-9. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-10). Figure 2-10. Setup Warning: Passwords Do Not Match
Page 69 - Power; BIOS Power
System Utilities 2-13 Power 0 The power tab allows you to change the various power settings. Figure 2-11. BIOS Power Table 2-4 describes the parameters shown in Figure 2-11. Table 2-4. BIOS Power Parameter Description Advanced CPU Control Set CPU parameters Platform Power Management Shows power sett...
Page 70 - Boot; BIOS Boot
2-14 System Utilities Boot 0 The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to change the...
Page 71 - Exit; BIOS Exit
System Utilities 2-15 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Figure 2-13. BIOS Exit Table 2-5 describes the parameters in Figure 2-13 . Table 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item cha...
Page 72 - BIOS Flash Utilities
2-16 System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE : If a Cr...
Page 73 - DOS Flash Utility; AC Power Warning
System Utilities 2-17 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-14. BIOS Boot 3. Copy ZQR_101.e...
Page 74 - WinFlash Utility; InsydeFlash
2-18 System Utilities WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable (ZQR_101W.exe). 2. Click OK to begin update. A progress screen is shown. (Figure 2-16) Figure 2-16. InsydeFlash
Page 75 - Clearing BIOS Passwords; CAUTION; Password Error Status; Clear BIOS Password
System Utilities 2-19 Clearing BIOS Passwords 0 CAUTION : ! If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk Recovery . This section provides details about removing HDD/BIOS pa...
Page 76 - Removing BIOS Passwords; CMOS Jumper; Supervisor Password Error
2-20 System Utilities Removing BIOS Passwords 0 (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper. Figure 2-19. CMOS Jumper (Software method) If wrong supervisor password is entered three times, the message System will hal...
Page 77 - Clear Supervisor Password Utility
System Utilities 2-21 If user is unable to obtain correct password then it must be removed. There are two methods to do this. Method 1: 0 If BIOS menu item Power on Password is set to Enabled , then Crisis Recovery disc must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled...
Page 78 - Removing Insyde HDD Password; Unlock Password Prompt; Enter Unlock Password
2-22 System Utilities Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-22. Unlock Password Prompt 2. In DOS mode, execute UnlockHD...
Page 79 - Miscellaneous Tools; Using DMITools; Verifying DMI pool data,; DMI Tools Main Menu Screen
System Utilities 2-23 Miscellaneous Tools 0 Using DMITools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking ...
Page 80 - Asset Tag Menu Item; Product Name Menu Item
2-24 System Utilities 3. Press 1 to modify the asset tag key. Figure 2-26. Asset Tag Menu Item 4. Press 2 to modify the product number key. Figure 2-27. Product Name Menu Item
Page 81 - Serial Number Menu Item
System Utilities 2-25 5. Press 3 to modify serial number key. Figure 2-28. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key. Figure 2-29. 1394 GUID Number Menu Item 7. Press 0 to exit.
Page 82 - VEEPROM Command Prompt; Using STUUID; STUUID
2-26 System Utilities 8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-30. VEEPROM Command Prompt NOTE: NOTE : When using any of the write options, restart the system to make the new DMI data effective. Using STUUID 0 To use STUUID , perform the followi...
Page 83 - Using the LAN MAC EEPROM Utility
System Utilities 2-27 Using the LAN MAC EEPROM Utility 0 Perform the following steps to write MAC (Media Access Control) information to EEPROM: Use LAN.BAT utility to write MAC values to EEPROM under DOS mode. 1. Get into a MS-DOS prompt and enter ipconfig /all to get ‘MAC address’ (MAC address is t...
Page 85 - Machine Maintenance Procedures
Page 89 - Introduction; Screw List
Machine Maintenance Procedures 3-5 Machine Maintenance Procedures Introduction 0 This chapter contains general information about the computer, a list of tools needed to do the required maintenance and step by step procedures on how to remove and install components from the computer. General Informat...
Page 90 - Maintenance Flowchart; Maintenance Flow
3-6 Machine Maintenance Procedures Maintenance Flowchart 0 The flowchart in Figure 3-1 shows a graphic representation of the module removal and installation sequences. It shows information on what components may need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Battery ...
Page 91 - Getting Started; AC Adapter Outlet
Machine Maintenance Procedures 3-7 Getting Started 0 Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) f...
Page 92 - Battery Pack Removal; Battery; Battery Pack Installation
3-8 Machine Maintenance Procedures Battery Pack Removal 0 1. Place computer on flat surface, battery side up. 2. Push battery lock/unlock latch (A) to unlock position (Figure 3-3). 3. Push and hold battery release latch (B) to release position (Figure 3-3). 4. Lift battery pack (C) from battery bay ...
Page 93 - Dummy Card Removal; Dummy Card; Dummy Card Installation
Machine Maintenance Procedures 3-9 Dummy Card Removal 0 1. Push the dummy card (A) in to release it from the spring latch (Figure 3-4). 2. Remove the dummy card (A) (Figure 3-4). Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert the dummy card (A) (Figure 3-4). 2. Push the card until the sp...
Page 94 - Keyboard Removal; Keyboard Latches
3-10 Machine Maintenance Procedures Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Release six (6) latches from the keyboard (Figure 3-5). Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keys are face down on the upper case (C) (Figure 3-6). 3. Disconnect the keyboard FP...
Page 95 - Keyboard Installation
Machine Maintenance Procedures 3-11 CAUTION : ! Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connector is locked. Keyboard Installation 0 1. Put the keyboard face down on the upper case (C). Refer to Figure 3-6 . 2. Connect the keyboard FPC (A) to the mainboa...
Page 96 - UpperCase Screws and FFC Removal; Base Cover Screw Removal; UpperCase Screws and FFC Installation
3-12 Machine Maintenance Procedures UpperCase Screws and FFC Removal 0 Prerequisite: Keyboard Removal 1. Disconnect the touchpad cable (A), speaker cable (B) and power cable (C) (Figure 3-7). Figure 3-7. Base Cover Screw Removal 2. Remove the four (4) screws from the upper case (Figure 3-7). UpperCa...
Page 97 - ODD Module in Lower Cover
Machine Maintenance Procedures 3-13 ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw (A) from lower cover (Figure 3-8 ) . Figure 3-8. ODD Module in Lower Cover 2. Remove ODD module from ODD bay (B) (Figure 3-8 ) . 3. Remove ODD bezel (C) from ODD m...
Page 98 - ODD bracket Removal; ODD Module Installation
3-14 Machine Maintenance Procedures 4. Remove two (2) screws (E) from ODD module (Figure 3-10). 5. Remove ODD bracket (D) from ODD module (Figure 3-10). Figure 3-10. ODD bracket Removal ODD Module Installation 0 1. Install the ODD bracket (D) to the ODD module. Refer to Figure 3-10 . 2. Secure two (...
Page 99 - Base Cover Removal; Outside Screws; Base Cover Installation
Machine Maintenance Procedures 3-15 Base Cover Removal 0 Prerequisite: ODD (Optical Disk Drive) Module Removal 1. Remove twentythree (23) screws from the lower case (Figure 3-11). 2. Remove the base cover. Figure 3-11. Outside Screws Base Cover Installation 0 1. Install the base cover and press down...
Page 100 - USB Module Removal; USB module
3-16 Machine Maintenance Procedures USB Module Removal 0 Prerequisite: Base Cover Removal 1. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-12 ) . 2. Disconnect and remove USB module FFC (A) from mainboard connector (C)(Figure 3-12 ) . Figure 3-12. USB module B A C
Page 101 - USB screw; USB Module Installation
Machine Maintenance Procedures 3-17 3. Remove screw (D) from lower cover ( Figure 3-13 ) Figure 3-13. USB screw 4. Remove USB module from lower case. USB Module Installation 0 1. Install USB module on lower cover. 2. Install and secure screw (D) to lower cover (Figure 3-13). 3. Connect USB module FF...
Page 102 - HDD Location; HDD Removal
3-18 Machine Maintenance Procedures HDD (Hard Disk Drive) Removal 0 Prerequisite: USB Module Removal 1. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. (Figure 3-14 ) . Figure 3-14. HDD Location 2. Remove the HDD module as shown in Figure 3-15. Fig...
Page 103 - HDD Module; Hard Disk Drive Installation
Machine Maintenance Procedures 3-19 3. Remove four (4) screws (A) from HDD bracket (B) Figure 3-15. Figure 3-16. HDD Module 4. Remove HDD bracket (D) from HDD module. Hard Disk Drive Installation 0 1. Put HDD brackets ont HDD module ( Figure 3-16 ). 2. Instal four (4) screws (C) and secure HDD brack...
Page 104 - RTC battery; RTC Battery Installation
3-20 Machine Maintenance Procedures RTC (Real Time Clock) Battery Removal 0 Prerequisite: Base Cover Removal 1. Lift the RTC battery away from the mainboard (Figure 3-18 ). Figure 3-17. RTC battery IMPORTANT : + Follow local regulations for battery (C) disposal (Figure 3-17). RTC Battery Installatio...
Page 105 - WLAN (Wireless Local Area Network) Module Removal; WLAN Module
Machine Maintenance Procedures 3-21 WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Base Cover Removal 1. Find the WLAN module (B) (Figure 3-18 ). 2. Disconnect antenna cables (A) from module ( Figure 3-18 ) . Figure 3-18. WLAN Module 3. Remove one (1) screw (C) from the mainboard....
Page 107 - WLAN Module Installation
Machine Maintenance Procedures 3-23 Figure 3-21. WLAN Module WLAN Module Installation 0 1. Place the WLAN module into the mainboard connector (E). Refer to Figure 3-21 . 2. Secure the antennas to the cable guides on the thermal module. Refer to Figure 3-20. 3. Install and secure one (1) screw (C) to...
Page 108 - Bluetooth Module Removal; Bluetooth Module
3-24 Machine Maintenance Procedures Bluetooth Module Removal 0 Prerequisite: Base Cover Removal 1. Find the Bluetooth Module on the lower case (A) (Figure 3-22). 2. Disconnect the Bluetooth cable (B) from the mainboard connector (C). Figure 3-22. Bluetooth Module 3. Remove the mylar tape (D) (Figure...
Page 109 - Bluetooth Module Installation
Machine Maintenance Procedures 3-25 4. Remove the Bluetooth Module from the lower case. 5. Disconnect the bluetooth cable (B) from the bluetooth module (E) (Figure 3-24). Figure 3-24. Bluetooth Module Bluetooth Module Installation 0 1. Connect the Bluetooth cable (B) to the bluetooth module (Figure ...
Page 110 - Thermal Module Removal; Thermal Module
3-26 Machine Maintenance Procedures Thermal Module Removal 0 Prerequisite: Base Cover Removal 1. Disconnect the thermal fan cable (A) from the mainboard connector (B) ( Figure 3-25 ). 2. Remove four (4) screws from the thermal module (Figure 3-25). Figure 3-25. Thermal Module A B
Page 111 - Thermal Module Installation
Machine Maintenance Procedures 3-27 3. Remove the thermal module from the mainboard as shown in Figure 3-26. Figure 3-26. Thermal Module Removal Thermal Module Installation 0 IMPORTANT : + Apply approved thermal grease and ensure all heat pads are in position before replacing module. CAUTION : ! Use...
Page 113 - Mainboard Removal; Mainboard Location
Machine Maintenance Procedures 3-29 Mainboard Removal 0 Prerequisite: Bluetooth Module Removal 1. Find the mainboard on the lower case (Figure 3-27). Figure 3-27. Mainboard Location 2. Disconnect the speaker cable from the mainboard connector (A) (Figure 3-27). 3. Remove two (2) screws (B) from the ...
Page 114 - Mainboard; Mainboard Installation
3-30 Machine Maintenance Procedures Figure 3-28. Mainboard IMPORTANT : + The mainboard is shown in the above image. Please follow local regulations for disposal. Mainboard Installation 0 1. Place the mainboard onto the lower case (Figure 3-27) . 2. Install and secure two (2) screws (B) to the mainbo...
Page 115 - CPU Removal
Machine Maintenance Procedures 3-31 CPU (Central Processing Unit) Removal 0 Prerequisite: Mainboard Removal 1. Using a slotted screw driver, rotate the CPU camlock (A) 180° counter-clockwise ( Figure 3-29 ) . Figure 3-29. CPU Removal 2. Carefully lift the CPU clear of the socket ( Figure 3-30 ) . Fi...
Page 116 - CPU Installation
3-32 Machine Maintenance Procedures IMPORTANT: Place the CPU on a clean, dry surface when it is not installed. CPU Installation 0 1. Place the CPU into the CPU socket ( Figure 3-29 ). 2. Using a slotted screw driver, rotate the CPU locking screw 180° clockwise to secure it in the package. 3. Install...
Page 117 - PCH screws Removal
Machine Maintenance Procedures 3-33 PCH (Platform Controller Hub) Removal 0 Prerequisite: Mainboard Removal 1. Find the PCH (A). Refer to Figure 3-31. 2. Remove the two (2) screws from the mainboard (Figure 3-31). Figure 3-31. PCH screws Removal 3. Remove the PCH by lifting it from the mainboard (Fi...
Page 118 - PCH Installation
3-34 Machine Maintenance Procedures PCH Installation 0 1. Place the PCH onto the mainboard ( Figure 3-32 ). 2. Install and secure two (2) screws to the mainboard (Figure 3-31). 3. Install the mainboard. ID Size Quantity Screw Type Red Call out M2.5*3.5 2
Page 119 - DIMM Removal
Machine Maintenance Procedures 3-35 DIMM (Dual In-line Memory Module) Removal 0 Prerequisite: Mainboard Removal 1. Push out the release latches on both sides of the DIMM socket to release the DIMM module ( Figure 3-33 ) . Figure 3-33. DIMM Removal 2. Remove the DIMM module ( Figure 3-34 ) . Figure 3...
Page 120 - DIMM Installation
3-36 Machine Maintenance Procedures DIMM Installation 0 1. Connect the DIMM to the mainboard connector (B). Refer to Figure 3-34 . 2. Push down on the DIMM until the module clips (A) lock into position. Refer to Figure 3-34 . 3. Install the mainboard.
Page 121 - Power Board Removal; Power board screws; Power board removal
Machine Maintenance Procedures 3-37 Power Board Removal 0 Prerequisite: Mainboard Removal 1. Remove the two (2) screws from the power board ( Figure 3-35) . Figure 3-35. Power board screws removal 2. Remove the power board by lifting it from the lower case ( Figure 3-36) . Figure 3-36. Power board r...
Page 122 - Power Board Installation
3-38 Machine Maintenance Procedures Power Board Installation 0 1. Place the power board onto the lower case and press down to secure it. Refer to Figure 3-36. 2. Install and secure two (2) screws to the power board. Refer to Figure 3-35 3. Install the mainboard. ID Size Quantity Screw Type Red Call ...
Page 123 - DC-in jack bracket removal
Machine Maintenance Procedures 3-39 DC-in Jack Removal 0 Prerequisite: Mainboard Removal 1. Remove the DC-in jack by lifting upwards from the lower case ( Figure 3-37) . Figure 3-37. DC-in jack removal 2. Remove the bracket from the DC-in jack ( Figure 3-38) . Figure 3-38. DC-in jack bracket removal
Page 124 - DC-in Jack Installation
3-40 Machine Maintenance Procedures DC-in Jack Installation 0 1. Place the bracket on the DC-in jack. Refer to Figure 3-38 2. Place the DC-in jack onto the lower case and press down to secure it. Refer to Figure 3-37. 3. Install the mainboard.
Page 125 - Speakers Removal; Speakers; Speakers Installation
Machine Maintenance Procedures 3-41 Speakers Removal 0 Prerequisite: Mainboard Removal 1. Remove the speakers by lifting upwards from the lower case ( Figure 3-39) . Figure 3-39. Speakers Speakers Installation 0 1. Place the speakers onto the lower case and press down to secure it. Refer to Figure 3...
Page 126 - LCD (Liquid Crystal Display) Module Removal; LCD Hinge Screws
3-42 Machine Maintenance Procedures LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Base Cover Removal 1. Remove the two (2) screws (A) from the LCD hinges (Figure 3-40). Figure 3-40. LCD Hinge Screws 2. Lift the lower case upward from the LCD module (Figure 3-41). Figure 3-41. LCD Modul...
Page 127 - LCD Module Installation
Machine Maintenance Procedures 3-43 CAUTION : ! Make sure all cables are moved away from the device to avoid damage during removal. LCD Module Installation 0 1. Align the LCD hinges with the hinge guides on the lower case. 2. Install and secure two(2) screws (A). Refer to Figure 3-40 . 3. Install th...
Page 128 - LCD Bezel Removal; LCD Bezel Screws
3-44 Machine Maintenance Procedures LCD Bezel Removal 0 Prerequisite: LCD Module Removal 1. Remove two (2) screws from the LCD module (Figure 3-42). Figure 3-42. LCD Bezel Screws 2. Pry the bezel upwards at the base of the LCD module releasing it from the latches (Figure 3-43). Figure 3-43. LCD Beze...
Page 129 - LCD Bezel Installation
Machine Maintenance Procedures 3-45 3. Continue along the sides of the bezel until all the latches have been released (Figure 3-44). Figure 3-44. LCD Bezel Removal 4. Lift the bezel from LCD module. LCD Bezel Installation 0 1. Put LCD bezel on the LCD module. Refer to Figure 3-44 . 2. Press along th...
Page 130 - Camera Module Removal
3-46 Machine Maintenance Procedures Camera Module Removal 0 Prerequisite: LCD Bezel Removal 1. Lift the cameral module from the LCD cover (Figure 3-45). Figure 3-45. Camera Module Removal 2. Disconnect the cable as shown (Figure 3-46). Figure 3-46. Camera Module Removal
Page 131 - Camera Module Installation
Machine Maintenance Procedures 3-47 3. Remove the camera module from the LCD cover. Camera Module Installation 0 1. Connect the camera cable. Refer to Figure 3-46. 2. Place the camera module on the LCD module. Refer to Figure 3-45 . 3. Install the LCD bezel.
Page 132 - LCD Panel Removal; Camera Disconnect
3-48 Machine Maintenance Procedures LCD Panel Removal 0 Prerequisite: LCD Bezel Removal 1. Remove the LCD cable (A) (Figure 3-47). Figure 3-47. Camera Disconnect 2. Remove the four (4) screws (Figure 3-48). Figure 3-48. LCD Panel Screws 3. Remove the LCD panel from the LCD cover. A
Page 133 - LCD Panel Installation
Machine Maintenance Procedures 3-49 LCD Panel Installation 0 1. Place the LCD panel on the LCD cover. Refer to Figure 3-48 . 2. Install and secure four (4) screws to the LCD panel. Refer to Figure 3-48 . 3. Connect the camera cable (A) to the camera connector (B). Refer to Figure 3-47 . 4. Install t...
Page 134 - LCD Hinge Removal; LCD Hinges; LCD Hinge Installation
3-50 Machine Maintenance Procedures LCD Hinge Removal 0 Prerequisite: LCD Panel Removal 1. Remove the three (3) screws on each side of the hinge (Figure 3-49). Figure 3-49. LCD Hinges 2. Remove LCD hinges from the LCD module. LCD Hinge Installation 0 1. Place the LCD hinges on the LCD module (Figure...
Page 135 - LVDS Cable Removal; LVDS Cable
Machine Maintenance Procedures 3-51 LVDS Cable Removal 0 Prerequisite: LCD Panel Removal 1. Remove the top mylar (A) and the adhesives on the rear of the LCD panel (Figure 3-50). Figure 3-50. LVDS Cable A
Page 136 - LVDS Cable Connector; LVDS Cable Installation
3-52 Machine Maintenance Procedures 2. Remove the bottom mylar and disconnect the LVDS cable from the LCD panel connector (B) ( Figure 3-51 ). Figure 3-51. LVDS Cable Connector LVDS Cable Installation 0 1. Place the LVDS cable into the LCD panel connector (B) and secure the bottom mylar tape (C) ( F...
Page 137 - Troubleshooting
Page 139 - Common Problems
Troubleshooting 4-3 Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be pe...
Page 140 - Power On Issues; Power On Issue; Computer Shuts Down Intermittently
4-4 Troubleshooting Power On Issues 0 If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the elec...
Page 141 - No Display Issues; No Display Issue; No POST or Video
Troubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the following: Figure 4-2. No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressin...
Page 142 - Abnormal Video
4-6 Troubleshooting 4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 . 6. If the POST or video appears on the external display only, refer to LCD Failure . 7. Disconnect ...
Page 144 - LCD Failure
4-8 Troubleshooting LCD Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure
Page 145 - Keyboard Failure
Troubleshooting 4-9 Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 4-4. Keyboard Failure No No START Keyboard FPC well connected? Connect it well Keyboard OK? Replace keyboard Replace M/B
Page 146 - Touchpad Failure
4-10 Troubleshooting Touchpad Failure 0 If the Touchpad fails, perform the following: Figure 4-5. Touchpad Failure Start OK NG OK NG Check M/B T/P FFC Re-assemble the T/P FFC to M/B Check TouchPad Swap/Reassemble the T/P board or T/P FFC Swap M/B
Page 147 - Internal Speaker Failure; Sound Problems
Troubleshooting 4-11 Internal Speaker Failure 0 If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Control Panel System and Maintenance System Device Manager ...
Page 148 - Show
4-12 Troubleshooting that Speakers are selected as the default audio device (green check mark). NOTE: NOTE : If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup . Follow the on-s...
Page 149 - Microphone Failure
Troubleshooting 4-13 Microphone Failure 0 If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the Record...
Page 150 - USB Failure
4-14 Troubleshooting USB Failure 0 If the USB fails, perform the following: Figure 4-8. USB Failure Start Check USB/B to M/B cable Re-assemble the USB/B cable to M/B OK NG Check USB/B OK Swap USB/B and USB cable OK NG Swap M/B
Page 151 - Other Functions Failure
Troubleshooting 4-15 Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective.
Page 152 - Intermittent Problems
4-16 Troubleshooting Intermittent Problems 0 Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring prob...
Page 153 - Post Codes
Troubleshooting 4-17 Post Codes 0 The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase POST Code Range SEC 0x01 - 0...
Page 157 - Phase
Troubleshooting 4-21 BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization BDS_NO_CONSOLE_ACTION BDS 1C Console...
Page 160 - InsydeH2ODDT Debugger POST Code Table
4-24 Troubleshooting Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Use...
Page 161 - Jumper and Connector Locations
Page 163 - Mainboard Jumper and Connector Locations
Jumper and Connector Locations 5-3 Jumper and Connector Locations Mainboard Jumper and Connector Locations 0 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description 1 Keyboard Connector 5 Speaker Connector 2 Touchpad Connector 6 CODEC Connector 3 Card Reader Connector 7 ...
Page 165 - Clearing Password Check and BIOS Recovery; Clearing Password Check; Steps for Clearing BIOS Password Check
Jumper and Connector Locations 5-5 Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire 5349/5749/5749Z. The machine provides one Hardware Open Gap on main board for clearing password chec...
Page 166 - BIOS Recovery by Crisis Disk; BIOS Recovery Boot Block
5-6 Jumper and Connector Locations Clear CMOS Jumper 0 Figure 5-3. CMOS Jumper BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore th...
Page 167 - Steps for BIOS Recovery from USB Storage
Jumper and Connector Locations 5-7 Steps for BIOS Recovery from USB Storage 0 NOTE: NOTE : Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS. To Create a Crisis USB key, perform the follo...
Page 172 - Exploded Diagrams; Upper & Lower Cover Exploded Diagram
6-4 FRU (Field Replaceable Unit) List Exploded Diagrams 0 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram No. Description Acer Part No. 1 Keyboard AEZR7R00010 2 Battery AHA63222483 3 Upper Case 2HZRLTATN00 4 ODD Module 24ZRLCDTN10 5 CPU AJ0QAC...
Page 175 - FRU List
FRU (Field Replaceable Unit) List 6-7 FRU List 0 Table 6-3. FRU List Category Description Acer Part No. ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-69AW, LV5, Low profile LED LF AP.06503.029 Adapt...
Page 176 - CABLE
6-8 FRU (Field Replaceable Unit) List Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 Liteon Wireless LAN Atheros HB125 1x1 BGN NI.23600.086 liteon WLAN 802.11 B/G/N WN6606LH-AA NI.23600.088 Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 NI.23600.076 Foxconn Wirelss LAN Atheros ...
Page 180 - HEATSINK
6-12 FRU (Field Replaceable Unit) List HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSX, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GNDD3J KH.75004.001 HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.25008.030 HDD WD 2.5" 5400rpm 3...
Page 185 - Model Definition and Configuration
Page 187 - Model
Model Definition and Configuration 7-3 Model Definition and Configuration Aspire 5349 0 Table 7-1. RO, Description Model RO Country Acer Part No Description AS5349-B802G50Mikk TWN GCTWN LX.RR902.008 AS5349-B802G50Mikk W7HP64ASTW1 MC UMACkk_3 1*2G/500/BT/6L2.2/2R/CB_GN_0.3C_AN_TC41SP1 AS5349-B802G50M...
Page 193 - Test Compatible Components
Page 196 - Microsoft
8-4 Test Compatible Components Microsoft ® Windows ® 7 Environment Test 0 Table 1-1. Test Compatible Components Vendor Type Description Acer Part No. Adapter 10001023 LITE-ON 65W Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-69AW, LV5, Low profile LED LF AP.06503.029 60016453 CHICONY POWER 65W A...
Page 204 - Wireless LAN
8-12 Test Compatible Components 10000105 WNC PIFA PIFA LZ.23500.006 Wireless LAN 10001067 INTEL 3rd WiFi 1x1 BGN Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB125 1x1 BGN NI.23600.086 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon...
Page 205 - Online Support Information