Page 2 - Revision History
II Revision History Please refer to the table below for the updates of Aspire 5110/5100/3100 and TravelMate 5510/5210 and Extensa 5410/5010 service guide. Date Chapter Updates April 26, 2007 New model name added
Page 4 - Disclaimer
IV Disclaimer The information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpos...
Page 5 - Conventions
V Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actio...
Page 6 - Preface
VI Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirem...
Page 7 - Table of Contents; Chapter 1 System Specification 1
VII Table of Contents Chapter 1 System Specification 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 8 - Chapter 2 System Utilities 41
VIII Norton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How do I check for viruses? . . . . . . . . . . . . . . . . . . . . . 29 Hardware Specification and Configuration . . . . . . . . . . . . . . 30BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . ...
Page 9 - Chapter 5 Jumper and Connector Location 86
IX Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Chapter 5 Jumper and Connector Location 86 Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86...
Page 10 - Features; Platform; System Specification; Chapter 1
Chapter 1 1 Features NOTE: This product line has both UMA and Discrete SKU. The D iscrete SKU has thermal module and the U MA SKU has no thermal module . Platform • AMD Turion TM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60/TL-62 processor or higher with 1MB L2 cache, supporting AMD PowerNow! TM Technolo...
Page 12 - Power Subsystem; Dimensions and Weight
Chapter 1 3 • Four easy-launch buttons: Empowering Key, email, Internet and user-programmable button• Six/Seven media keys: TV, volume up, volume down, play/pause, stop, previous, next (for selected models) • Two communication switches: WLAN, Bluetooth ® • Acer remote controls (for selected models) ...
Page 13 - Environment
4 Chapter 1 Aspire 5100/3100 Series • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches)• 2.82 kg (6.22 lbs.) for 15.4” LCD model• 2.78 kg (6.13 lbs.) for 15” LCD model Environment • Temperature: • Operating: 5 o C to 35 o C • Non-operating: -20 o C to 65 o C • Humidity (non-conde...
Page 14 - Block Diagram
Chapter 1 5 Block Diagram F IR module 2 x P C IE P o w e r On/ Off C K T / LID switch / Power OK CKT LPC BUS 465 BGA H_A # (3 ..31) ENE Contr oller H_D#(0..63) CB714 USB conn x 2 / Ne w ca rd HT 16x16 800MHZ A-Link Express DC/DC I n terfa ce CKT . Power Circ u it D C/D C PCI B U S AMD Turion/Sempron...
Page 15 - Outlook Tour; Front View
6 Chapter 1 Outlook Tour Front View # Item Description 1 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 2 Keyboard Serves for entering data into your computer. 3 Touchpad Touch-sensitive pointing device which functions like a computer mouse 4 Click buttons (left, ...
Page 16 - Closed Front View; Icon
Chapter 1 7 Closed Front View # Icon Item Description 1 N/A Speakers Left and right speakers deliver stereo audio output. 2 Bluetooth communication button/indicator Enables/disables the Bluetooth communication.Indicates the status of Bluetooth communication (for selected models) . 3 Wireless communi...
Page 18 - Rear View
Chapter 1 9 Rear View # Icon Item Description Aspire 5110 / 5100 / 3100 Series 1 Modem (RJ-11) port Connects to a phone line. 2 Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 3 RF-in jack Accepts input signals from analog/digital TV-tuner devices (for selected models) . ...
Page 19 - Base View
10 Chapter 1 Base View # Item Description 1 Hard disk bay Houses the computer’s hard disk (secured with screws). 2 Memory compartment Houses the computer’s main memory. 3 Ventilation slots and cooling fan Helps keep the computer cool. NOTE: Do not cover or obstruct the opening of the fan. 4 Battery ...
Page 20 - Using the Keyboard; Lock keys and Embedded Numeric Keypad
Chapter 1 11 Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like a...
Page 21 - Hotkey
12 Chapter 1 Windows keys The keyboard has two keys that perform Windows-specific functions. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn&g...
Page 22 - Special keys
Chapter 1 13 Special keys You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard. The Euro Symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> key on the bottom-right side of the keyboard, or hold <A...
Page 23 - Indicators
14 Chapter 1 Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. Icon Item Description HDD Indicates when the hard disk drive is active. Caps Lock Lights up when Caps Lock is activated. Num Lock Lights ...
Page 25 - Touchpad; Touchpad Basics
16 Chapter 1 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad...
Page 27 - Acer Empowering Technology; Empowering Technology Password; Acer eDataSecurity Management (for selected models)
18 Chapter 1 Acer Empowering Technology Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: • Acer eDataSecurity...
Page 29 - Acer eLock Management
20 Chapter 1 Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB fla...
Page 30 - Acer ePerformance Management
Chapter 1 21 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full contro...
Page 31 - Acer eRecovery Management
22 Chapter 1 Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. Be default, user-created backups are stored on D:\ dri...
Page 32 - Acer eSettings Management
Chapter 1 23 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation.• Displ...
Page 33 - Acer ePower Management
24 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness an...
Page 35 - Acer ePresentation Management
26 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5> . If auto-detection hardware is implemented in the system and the external display supports it, your system d...
Page 36 - Using the System Utilities
Chapter 1 27 Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connec...
Page 37 - Launch Manager
28 Chapter 1 NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All ...
Page 38 - Norton AntiVirus; How do I check for viruses?
Chapter 1 29 Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: 1. Start ...
Page 39 - Hardware Specification and Configuration
30 Chapter 1 Hardware Specification and Configuration Processor Item Specification Type AMD Turion TM 64 X2 dual-core TL-50/ TL-52/TL-56/TL-60/TL-62 processor or higher AMD Sempron TM 3200+/3400+/3500+ or higher Package 939 pin lidded micro PGA 754 pin lidded micro PGA Feature • Compatible with Exis...
Page 50 - BIOS Setup Utility; Invoking BIOS Setup; System Utilities; Chapter 2
Chapter 2 41 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter co...
Page 51 - Information; Main Advanced Security Boot Exit
42 Chapter 2 Information • CPU type: This item will show the CPU information of the system. • CPU speed: This item will show the COU clock speed. • HDD model name: The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “None” should be sho...
Page 52 - Main; Advanced Security Boot Exit
Chapter 2 43 Main • System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately. • System Memory: This item reports the memory size of system base memory. The size is fixed to 640KB. • Extended Memory: It reports the memory size of...
Page 54 - Advanced
Chapter 2 45 Advanced • Enable ACPI (debug only): Enable/Disable ACPI (Advanced Configuration and Power Interface) debug only, remove this option for production. • Infrared Port: • Disabled: No configuration • Enabled: User configuration • BIOS or OS chooses configuration PhoenixBIOS Setup Utility I...
Page 55 - Security; Main Advanced
46 Chapter 2 Security The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM). • Password Policy: All the passwords will obey the fol...
Page 57 - Boot; Main Advanced Security
48 Chapter 2 Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the C...
Page 58 - Exit; Main Advanced Security Boot
Chapter 2 49 Exit • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exit the Setup not to save changes. • Load Setup Defaults: It allows the users to load default values in CMOS Setup. • Discard Changes: The users can d...
Page 59 - DOS Flash SOP
50 Chapter 2 DOS Flash SOP 1. Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example. 2. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS.
Page 62 - Machine Disassembly and Replacement; Chapter 3
Chapter 3 53 This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing ele...
Page 63 - General Information; Before You Begin
54 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: Th...
Page 64 - Disassembly Procedure Flowchart
Chapter 3 55 Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List No. Description Part No. a SCREW M2.5*3(NL) 86.ADWV5.001 b SCREW M2.5*6(NL) 86.ADWV5.002 c SCREW M2.5*10(...
Page 66 - Disassembly Procedure; Removing the Battery Pack; Removing the HDD Module
Chapter 3 57 Disassembly Procedure Removing the Battery Pack 1. Slide the battery lock to the end as the arrow indicates. 2. The battery pack will pop up then remove it. Removing the HDD Module 1. Release the two screws fastening the HDD module cover. 2. Detach the HDD module cover. 3. Pull the HDD ...
Page 69 - Removing the ODD Module
60 Chapter 3 Removing the ODD Module If you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal module cover, follow the steps below. 1. Release the screw securing the...
Page 70 - Removing the LCD Module from the Main Unit
Chapter 3 61 Removing the LCD Module from the Main Unit If you just want to replace or check the LCD module, you can skip all the main unit disassembly procedures. After removing the battery pack, please follow the steps below. 1. Open the notebook as shown. 2. Remove the middle cover from the edge ...
Page 71 - Removing the Keyboard
62 Chapter 3 6. Release the two screws holding the LCD module on the bottom side of the main unit. 7. Release the four screws securing the LCD hinges on the main unit. 8. Then detach the LCD module from the main unit. Removing the Keyboard If you just want to replace the keyboard, skip the LCD modul...
Page 72 - Disassembling the Main Unit
Chapter 3 63 Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Carefully release the media board FFC lock because it is fragile. Then disconnect the media board FFC. 2. Release the 12 screws securing the upper case and the lower case on the bottom side. 3. Release the four ...
Page 77 - Disassembling the LCD Module
68 Chapter 3 Removing the VGA Heatsink 1. Release the two screws securing the VGA heatsink. 2. Then detach the VGA heatsink. Disassembling the LCD Module 1. Remove the four screw cushions on the LCD bezel then release the four screws holding the LCD bezel. 2. Carefully detach the LCD bezel from the ...
Page 80 - Troubleshooting; Chapter 4
Chapter 4 71 Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possib...
Page 81 - System Check Procedures; External Diskette Drive Check; External CD-ROM Drive Check; Keyboard or Auxiliary Input Device Check
72 Chapter 4 System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple l...
Page 82 - Memory Check
Chapter 4 73 • Numeric keypad • External keyboard If any of these devices do not function, reconnect the cable and repeat the anterior procedures. Memory Check Follow the procedures below to correct the memory errors. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. Go to t...
Page 83 - Check the Battery Pack
74 Chapter 4 Check the Battery Pack Follow the procedures below to check the battery pack. From software, this helps to identify the problem is on recharging or discharging. 1. Check the Power Management in Control Panel. 2. Then confirm that the parameters shown in the screen for Current Power Sour...
Page 85 - Index of Error Messages
76 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back...
Page 88 - POST Code
Chapter 4 79 POST Code Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset. E1h Initialize the bridge. E2h Initialize the CPU. E3h Initialize the system timer. E4h Initialize system I/O. E5h Check force recovery boot. E6h Checksum BIOS ROM. E7h Go to BIOS. E8h Set Huge Segment. E9h Ini...
Page 93 - Intermittent Problems
84 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists....
Page 95 - Main Board; Top Side; Jumper and Connector Location; Chapter 5
Chapter 5 86 Main Board Top Side Jumper and Connector Location Chapter 5
Page 97 - Bottom Side
Chapter 5 88 Bottom Side # Item Description # Item Description 1 JP14 USB CONNECTOR 2 JP15 CRT CONNECTOR 3 JP16 TV-OUT CONNECTOR 4 JP17 MINI CARD CONNECTOR 5 JP18 DDRII SODIMM SLOT 6 JP19 DDRII SODIMM SLOT 7 JP20 FAN CONNECTOR 8 JP21 USB CONNECTOR 9 JP22 RJ45 CONNECTOR 10 JP23 CPU SOCKET 11 JP24 ODD...
Page 99 - Switch Board
Chapter 5 90 Switch Board Top Side Item Description SW1 POWER BUTTON SW2 E-MAIL BUTTON SW3 INTERNAL BUTTON SW4 USER BUTTON SW5 EMPOWER BUTTON D1 POWER LED D2 MEDIA LED D3 CAPS LED D4 NUMLK LED D5 EMAIL LED
Page 101 - Clear CMOS
Chapter 5 92 Clear CMOS You can short JOPEN1 jump on the main board to erase CMOS data. Please refer to the images below for the location of JOPEN1 jump.
Page 102 - Chapter 6
Chapter 6 93 This chapter offers the FRU (Field Replacement Unit) list in global configuration of Aspire 5110/5100/3100 series. Refer to this chapter whenever you order the parts to repair or for RMA (Return Merchandise Authorization). Please note that when ordering FRU parts, you should check the m...
Page 103 - Parts
94 Chapter 5 Parts Category Partname Acer Part Number ADAPTER N/A ADAPTER 65W 3PIN LITEON PA-1650-02LR AP.06503.012 ADAPTER 65W 3PIN DELTA SADP-65KB DBFF AP.06501.009 ADAPTER 90W 3PIN LITEON PA-1900-04LR AP.09003.006 ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.009 ADAPTER 90W 3PIN LI SHIN SLS0202C...
Page 112 - Exploded Diagram
Chapter 5 103 Exploded Diagram No. Description Acer Part Number 001 MIDDLE COVER AS 42.ABHV5.001 002 LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&1394 60.ADWV5.002 004 HDD DOOR AS 42.ABHV5.004 251 MAINBOARD M52P64MB DISCRETE PATA 10/100 W/CARD READER W/O MEDIA MB.ABJ02.001 252 SWITCH BOARD-W/TV...
