Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on TravelMate 3240/3280 service guide. Date Chapter Updates 2006/3/30 Chapter 1 Add Radeon X1600 VGA chipset on page one. 2006/7/7 Chapter 1 Add memory specification to 533/667 MHz on page 29.
Page 3 - Copyright
III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions; SCREEN MESSAGES
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - Features; Platform and memroy; Display and graphics; Input devices; System Specifications; Chapter 1
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform and memroy T Intel ® Centrino ® Duo mobile technology, featuring: t Intel ® Core TM Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) or higher t Intel ® 945GM/945PM Express ...
Page 8 - Audio; Communication; Environment
2 Chapter 1 T Four easy-launch buttons T Two front-access switches: WLAN LED and Bluetooth ® LED-switches (for selected models) Audio T Intel ® High-Definition audio support T Sound Blaster Pro TM and MS-Sound compatible T S/PDIF (Sony/Philips Digital Interface) support for digital speakers T Audio ...
Page 9 - System Block Diagram; Block Diagram
Chapter 1 3 System Block Diagram Title Size Document Number Rev Date: Sheet of 21F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih,Taipei Hsien 221, Taiwan, R.O.C. AG1 -1M BLOCK DIAGRAM A3 1 53 Wednesday, January 11, 2006 <Variant Name> Title Size Document Number Rev Date: Sheet of 21F, 88, Sec.1, Hsin T...
Page 10 - Board Layout; Top View
4 Chapter 1 Board Layout Top View 1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector 2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL 3 KB1 Keyboard Connector 9 RTC1 RTC Battery Connector 4 TPAD1 Touchpad Cable Connector 10 U40 Keyboard Controller: ENE CB-1410QF 5 LCD1 LCD Cable Connecto...
Page 11 - Bottom View
Chapter 1 5 Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. 1 USB2 USB port 13 ODD1 ODD Connector 2 USB3 USB port 14 WIN1 Wireless LAN Card Slotr 3 USB4 USB port 15 DM1 DIMM Slot1 4 LAN1 RJ11+RJ45 (Modem Port+ Ethernet Port) 1...
Page 12 - Jumper Settings
6 Chapter 1 Jumper Settings PIN Description Pin1-Pin5 On Clear Password Pin2-Pin6 On NC Pin3-Pin7 On KBC_MATRIX1 Pin4-Pin8 On KBC_MATRIX2
Page 13 - Your Acer Notebook tour; Front View
Chapter 1 7 Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Status indicators Light-Emitting Diodes (LEDs) that...
Page 14 - Closed Front View
8 Chapter 1 Closed Front View # Icon Item Description 1 Bluetooth ® communication button/indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetooth-communications (for selected models). 2 Wireless communication button/indicator Press to enable/disable Wireless f...
Page 15 - Left View
Chapter 1 9 Left View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Eject...
Page 16 - Right View
10 Chapter 1 Right View Rear Panel # Icon Item Description 1 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). S-video/TV-out (NTSC/PAL) port Connects to a television or display device with S-video input (for TravelMate 3280). 2 Ventilation slots Enable the computer to st...
Page 17 - Bottom Panel
Chapter 1 11 Bottom Panel Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. External display (VGA) port Connects to a display device(e.g., external monitor, LCD projector). Battery Powers the computer # Item Descriptio...
Page 19 - Touchpad Basics
Chapter 1 13 Easy-Launch Buttons Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail Web browser, Empowering Key “ “and one user-programmable button. Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to...
Page 21 - Using the Keyboard; Lock Keys and embedded numeric keypad; Windows Keys
Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like...
Page 22 - Hot Keys
16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility.To activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Descri...
Page 23 - Special Key; The Euro symbol
Chapter 1 17 Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol 1. Open a text editor or word processor. Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the...
Page 24 - The US dollar sign
18 Chapter 1 2. Either directly press at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at the upper-center of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press at the bottom-right of the keyboard, or hold...
Page 25 - Acer Empowering Technology; Acer eDataSecurity Management
Chapter 1 19 Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: T Acer eDataSecurity Management protects data with passwords and advanced encryption...
Page 26 - Be sure to safeguard all related
20 Chapter 1 easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the file-specific password. The supervisor passwork is a “master” password...
Page 27 - Acer eLock Management
Chapter 1 21 Acer eLock Management Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB fla...
Page 28 - Acer ePerformance Management
22 Chapter 1 Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - releases unused memory and check usage. T ...
Page 29 - Acer eRecovery Management
Chapter 1 23 Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\...
Page 30 - Acer eSettings Management
24 Chapter 1 NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach...
Page 31 - Acer eNet Management
Chapter 1 25 Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu. You also h...
Page 32 - Acer ePower Management; Acer Mode
26 Chapter 1 Acer eNet Management can save network settings for a location to a profile, and automatically apply the appropriate profile when you move fromone location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default...
Page 33 - Battery status
Chapter 1 27 Battery status For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. You can also click “Advanced Settings” to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is closed, and...
Page 34 - Acer ePresentation Management
28 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA.
Page 35 - Hardware Specifications and Configurations; Processor; BIOS
Chapter 1 29 Hardware Specifications and Configurations NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen. Processor I...
Page 36 - Memory Combinations
30 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0...
Page 37 - Hard Disk Drive Interface
Chapter 1 31 Bluetooth Interface Item Specification Chipset Built-in ICH7M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type USB Wireless Module 802.11b/g (optional device) Item Sp...
Page 38 - Combo Drive Interface
32 Chapter 1 Combo Drive Interface Item Specification Vendor & model name DVD/CDRW HLDS GCC-4244N Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained:Max 3.6Mbytes/sec Sustained:Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(ATAPI) compatibl...
Page 39 - Video Interface
Chapter 1 33 Mono or Stereo Stereo Resolution 16 bit stereo digital to analog converter16 bit stereo analog to digital converter Compatibility HD Audio Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Yes Inte...
Page 40 - Express Card Interface
34 Chapter 1 Express Card Interface Item Specification PCMCIA controller Built-in ICH7M Supports card type 75mmx34mm(W)x5mm Number of slots One Access location Left panel Interface PCI Express System Board Major Chips Item Controller Core logic Intel ® 945GM/PM+ICH7M VGA Built-in Intel ® 945GM for T...
Page 41 - Battery
Chapter 1 35 Pack capacity 4000 mAH for Sanyo (6cell) 2.03920 mAH Sony (6cell) 2.03900 mAH Panasonic (6cell) 2.04800 mAH Snayo (6cell) 2.44800 mAH Sony (6cell) 2.44800 mAH Panasonic (6cell)2.4Sanyo (9cell) 2.4 Number of battery cell 6/9 Package configuration 3 cells in series, 2 series in parallel3 ...
Page 42 - LCD Inverter; AC Adaptor
36 Chapter 1 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) AC A...
Page 43 - BIOS Setup Utility; Esc; System Utilities; Chapter 2
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
Page 44 - Navigating the BIOS Utility; Please
38 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys ( zx ). T To choose a parameter, use the cursor up/down keys ( wy ). T To change the value of a pa...
Page 45 - Information
Chapter 2 39 Information NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model name of HDD installed on primary IDE master. IDE1 Serial Number This field displays t...
Page 46 - Main
40 Chapter 2 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for your reference only. Actual values may differ. PhoenixBIOS Setup Uti...
Page 48 - Security; Set User Password
42 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Boot Item Specific Help User Password is : Clear Supervisor Password is : Clear Set User Password Set Supervisor Password Pass...
Page 49 - boldface; Setting a Password; Clear
Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
Page 50 - without; Changing a Password
44 Chapter 2 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e . 3. Press e twice without typing anything in the Enter New Password and Confirm New...
Page 52 - Boot
46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Security Exit Item Specific H...
Page 53 - Exit
Chapter 2 47 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ...
Page 54 - BIOS Flash Utility; Crisis Recovery
48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis...
Page 55 - Chapter 3; Machine Disassembly and Replacement
Chapter 3 49 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips scr...
Page 56 - General Information; Before You Begin
50 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Page 57 - Disassembly Procedure Flowchart
Chapter 3 51 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first re...
Page 58 - Screw List
52 Chapter 3 Screw List Item Description Part Number A SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot x4) C CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230 D CPU SCREW M2.5*4.3L (1.55 KG) 86.00D02.230 E SCREW M2.5-6 86.9A323.6R0 F SCRW M2.5*L8(NON NYLOK)...
Page 59 - Removing the Battery Pack
Chapter 3 53 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery.
Page 60 - Removing the Memory and the HDD Module
54 Chapter 3 Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the five screws fastening the DIMM cover. 2. Detach the DIMM cover carefully. 3. Pop out the memory carefully. 4. Disconnect wireless main and auxi...
Page 64 - Disassembling the Main Unit; Separate the Main Unit Into the Upper and the Lower Case Assembly
58 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable and the LED FFC from the main board. 2. Remove the 15 screws on the bottom as shown. 3. Detach the upper case assembly from the lower case assembly carefully. D...
Page 66 - Disassembling the Upper Case Assembly
60 Chapter 3 20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully. Disassembling the Upper Case Assembly 1. Remove the two screws fastening th...
Page 68 - Disassembling the LCD Module
62 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect t...
Page 70 - Disassembling the External Modules; Disassembling the HDD Module; Disassembling the ODD Module
64 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws fastening the HDD bracket. 2. Remove the HDD bracket. Disassembling the ODD Module 1. Remove the two screws holding the ODD fix holder bracket. 2. Then remove the ODD fix holder bracket. 3. Reove t...
Page 71 - Troubleshooting; Chapter 4
Chapter 4 65 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail ...
Page 72 - System Check Procedures; External Diskette Drive Check
66 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can c...
Page 74 - Check the Power Adapter
68 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: ...
Page 75 - Check the Battery Pack; Touchpad Check
Chapter 4 69 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat t...
Page 77 - Index of Error Messages; Error Code List; Error Message List
Chapter 4 71 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2. IDE Primary Channel Master Drive Error(THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xx...
Page 80 - Phoenix BIOS Beep Codes
74 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cach...
Page 84 - Indicator-Related Symptoms; Power-Related Symptoms
78 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't workLCD is too darkLCD brightness cannot be adjustedLCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.Reconne...
Page 85 - PCMCIA-Related Symptoms; Memory-Related Symptoms; Speaker-Related Symptoms; Power Management-Related Symptoms
Chapter 4 79 Battery can’t be charged See “Check the Battery Pack” on page 69. Battery packSystem board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Relate...
Page 86 - Peripheral-Related Symptoms; Modem-Related Symptoms
80 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 82. Battery fuel gauge in Windows doesn’t go higher than 90%. Remove battery pack and let it cool for 2 hours.Refresh battery (continue use battery until power off, t...
Page 87 - Intermittent Problems
Chapter 4 81 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists...
Page 88 - Undetermined Problems
82 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defec...
Page 89 - Jumper and Connector Locations; Chapter 5
Chapter 5 83 Top View 1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector 2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL 3 KB1 Keyboard Connector 9 RTC1 RTC Battery Connector 4 TPAD1 Touchpad Cable Connector 10 U40 Keyboard Controller: ENE CB-1410QF 5 LCD1 LCD Cable Connector 11 SPKR1 S...
Page 93 - Chapter 6
Chapter 6 87 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3240/TravelMate 3280. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check ...
