Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on Aspire 2000 service guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 6 - Table of Contents
VII Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Board Layo...
Page 8 - Features; System Specifications; Chapter 1
Chapter 1 1 Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ! Intel ® Pentium M processor at 1.4 ~ 1.7 GHz or higher ! Intel 855PM + Intel ICH4-M ! PC2700 DDR SDRAM, Maximum memory up to 2GB (with two 1024MB SO-DIMM when available) ! I...
Page 10 - System Block Diagram
Chapter 1 3 System Block Diagram M ini-PCI slot Power OK CKT. M ini PCI sock et ATA-100 M emo ry BUS(DDR) RTC CKT. FIR To uch Pad M DC & BT Conn Clock Genera tor uFCBGA-4 79/uFCPGA-47 8 CPU Aud io CKT Primary IDE IEEE 13 94 TS B43 AB21A BGA-42 1 ENE KB910Q ICS 9 5 0 8 1 0 Super I/O 400M Hz AC-LI...
Page 11 - Board Layout; Top View
Page 13 - Outlook View; Open View
6 Chapter 1 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open View # Item Description 1 Display Wide screen display provides visual output. 2 Launch keys 4 buttons that can be programmed to start frequently used applications. 3...
Page 14 - Front Panel
Chapter 1 7 Front Panel # Item Description 1 Headphone-in Jack Connects headphones for audio output 2 Microphone-in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports MS/MMC/SD/SM kinds of memory sticks 4 Latch Locks and releases the lid 5 Bluetooth Button Stares (opt...
Page 15 - Top Panel
8 Chapter 1 Top Panel # Item Description 1 Status Indicator LEDs that turn on and off to show the status of the computers. It’s function and components. 2 Arcade Multimedia button 3 Console Display Panel control display 4 Stop Button Stop the Arcade application 5 Media Contrl Button Multimedia Butto...
Page 16 - Left Panel
Chapter 1 9 Left Panel # Item Description 1 PC Card Slot The slot supports a standard Type II PC card (PCMCIA or CardBus). 2 PC card eject button Press the eject button to remove a PC card from the PC card slot. 3 Eject Button Ejecting a Disc 4 Slot Loading Support an optical disc.
Page 17 - Right Panel
10 Chapter 1 Right Panel # Item Description 1 Infrared Port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer) 2 DC-in Jack Connect the AC adapter 3 Kensington lock slot For attaching a security connector. 4 Ventilation Hole Enables the computer to stay cool, even after pro...
Page 18 - Rear Panel
Chapter 1 11 Rear Panel # Item Description 1 S-Video Connects to a television or display device with S-video input. 2 External display port Connects an external (VGA) display monitor. 3,4,8 USB Ports Three USB2.0 ports for connecting USB devices. 5 Network Jack Connects the computer to an Ethernet 1...
Page 19 - Bottom View
12 Chapter 1 Bottom View # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI cards 2 Hard disk bay Removable cover provides access to the computer’s hard drive. 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer’s memory. 4 Battery Pack The co...
Page 20 - Indicators
Chapter 1 13 Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. The three indicators located above the keyboard p...
Page 22 - Keyboard; Special keys
Chapter 1 15 Keyboard The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys The computer features three lock keys, each with its own status indicator light. NOTE: Scroll Lock doesn’t work in ...
Page 27 - Touchpad; Touchpad Basics
20 Chapter 1 Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy...
Page 29 - Launch Keys
22 Chapter 1 Launch Keys Located at the top of the keyboard are four buttons, in addition to the power button. These buttons are called launch keys. They are designed as key 1, key 2, key 3 and key 4, from right to left. By default, key 1 is used to launch the email application and key 2 is used to ...
Page 30 - Hardware Specifications and Configurations
Chapter 1 23 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Mobile Pentium M processor at 1.4~1.7 GHz or higher CPU package uFCPGA package CPU core voltage Support automatic selection of power supply voltage CPU I/O voltage 1.05V BIOS Item Specification BIOS v...
Page 44 - BIOS Setup Utility; Navigating the BIOS Utility; System Utilities; Chapter 2
Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration proble...
Page 45 - Main; CPU = Intel® Pentium ®; VGA Memory = 32MB
38 Chapter 2 Parameter Description Product Name This field will show product name. Manufacture Name This field will show manufacturer name. BIOS Version This field reports the BIOS version of system. VGA Version This field reports the VGA version of the system. Internal Hard Disk This item will show...
Page 51 - Security
44 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Set Supervisor/User Password If password ...
Page 53 - Boot
46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Please select the order of the boot devices . Insyde Software SCU May 20...
Page 54 - Exit
Chapter 2 47 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system. Exit Discarding...
Page 55 - BIOS Flash Utility; System Diagnostic Diskette
48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ! New versions of system programs ! New features or options ! Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis ...
Page 56 - Chapter 3; Machine Disassembly and Replacement
Chapter 3 49 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic discharge ! small Philips scr...
Page 57 - General Information; Before You Begin
50 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Page 58 - Disassembly Procedure Flowchart
Chapter 3 51 Disassembly Procedure Flowchart Item Description A M2.5x5 M2.0x4 B M2.5x3 C M2.5x4 D M2.5x10 M2.5x4 D x 1 3 O x 2 N x 1 L x 2 K x 4 J x 1 H x 1 S ys t e m O D D M o d u l e M i n i D o o r A s s y R A M D o o r A s s y H D D D o o r B u s - A s s u y S t r i p C o v e r D o o r A s s y ...
Page 60 - Aspire 2000 Disassembly Procedure; Disassemble the Battery and HDD
Chapter 3 53 Aspire 2000 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connec...
Page 63 - Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board)
56 Chapter 3 Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board) 1. Remove the seven screws to release the touchpad supporter bracket. 2. Disconnect the touchpad FPC connector. 3. Disconnect the cable as highlights. 4. Then detach the touchpad bracket from the position. 5. Detach the touc...
Page 66 - Disassemble the LCD Module
Chapter 3 59 Disassemble the LCD Module 1. Remove the screws on each side. 2. Detach the bezel from the LCD panel. 3. Remove the screws located on the different side. 4. Detach the LCD panel from the cover. 5. Take the antenna away from the position to release the inverter board. 6. Disconnect the L...
Page 67 - Disassemble the ODD Module; Disassemble the HDD Module
60 Chapter 3 Disassemble the ODD Module 1. Remove the two screws to separate the ODD drive. 2. Detach the ODD bracket. 3. Detach the ODD door. Disassemble the HDD Module 1. Remove the two screws on each side. 2. Separate the hard disk top cover and take the hard drive from the carrier. 3. Remove the...
Page 68 - Troubleshooting; Chapter 4
Chapter 4 61 Use the following procedure as a guide for computer problems. 1. Obtain the failed symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. If any problem occurs, you can p...
Page 69 - System Check Procedures; External Diskette Drive Check
62 Chapter 4 System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels...
Page 72 - Touchpad Check
Chapter 4 65 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Options in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the ...
Page 73 - Sound Check
66 Chapter 4 still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be dam...
Page 74 - Insyde MobilePro BIOS POST Beep Code and POST Messages
Chapter 4 67 Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement d...
Page 80 - Intermittent Problems
Chapter 4 73 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists...
Page 81 - Undetermined Problems
74 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defec...
Page 82 - Jumper and Connector Locations; Chapter 5
Chapter 5 75 Top View Item Description JP1 CRT JP2 Parallel Port JP3 TV-Out Connector JP4 RJ11/45 Connector JP5 1394 Connector JP6/7/8 USB Connector JP9 Modem Connector JP11 PCMCIA Connector JP12/13 AGP Connector JP15 FAN Connector JP16 MDC Connector JP17 System Connector JP18 R-SPK Connector JP19 L...
Page 85 - Chapter 6
Chapter 6 77 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 2000. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please also note that there are some common parts for Aspire 2000, yet the ...
Page 86 - Exploded Diagram
Page 96 - Model Definition and Configuration; Appendix A
Appendix A 88 Aspire 2000 series Model Number CPU LCD Memory HDD Optical Card Reader Mini PCI Battery AS2001WLCi PM1.4G 15.4 WXGA 1x256M/ 2x256M 40G/ 60G (4200rp m) 24X DVD+C D-RW 4 in 1 11b Li-ion AS2001WLMi PM1.4G 15.4 WXGA 1x256M 40G 2X DVD- RW 4 in 1 11b Li-ion AS2003WLMi PM1.6G 15.4 WXGA 2x256M...
Page 97 - Test Compatible Components; Appendix B
Appendix B 89 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding con...
Page 98 - Microsoft Windows XP (Home) Environment Test
90 Appendix B Microsoft Windows XP (Home) Environment Test Component Manufacturer Specifications Banias 1.4 GHz Banias 1.5 GHz Banias 1.6 GHz Banias 1.7GHz Intel 400 MHz FSB RH80535GC0171M 400 MHz FSB RH80535GC0211M 400 MHz FSB RH80535GC0251M 400 MHz FSB RH80535GC0291M 256MB DDR-333 Infineon Micro H...
Page 100 - Online Support Information; Appendix C
Appendix C 92 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our we...
