Page 2 - page; PalmPilot Professional Handbook; Copyright
page i i PalmPilot Professional Handbook Copyright Copyright © 1997 3Com Corporation or its subsidiaries. All rightsreserved. 3Com, the 3Com logo, and Graffiti are registeredtrademarks and HotSync, PalmPilot, Palm OS and the PalmPilotlogo are trademarks of 3Com Corporation or its subsidiaries. Allot...
Page 3 - Contents
Contents page i i i Contents Chapter 1: Mail ................................................................................................... 1 About Mail .................................................................................................... 1Configuring Mail on the Desktop ...........
Page 5 - Chapter 1; Mail; Congratulations on your purchase of the PalmPilot; About Mail
Chapter 1: Mail page 1 Chapter 1 Mail Congratulations on your purchase of the PalmPilot ™ Professional connected organizer. This handbookdescribes how to use the additional applications thatcome with the PalmPilot Professional organizerpackage: Mail and PalmPilot TCP/IP. Forinformation on how to use...
Page 6 - Configuring Mail on the Desktop; The following instructions assume that you have already; To activate the Change HotSync dialog:
page 2 PalmPilot Professional Handbook ■ Create simple or complex filters, which allow you to decide thetype of e-mail that your PalmPilot organizer will retrieve fromyour desktop e-mail application. Configuring Mail on the Desktop Before you use Mail for the first time, your desktop e-mailapplicati...
Page 7 - If you need specific help configuring PalmPilot Mail for your; Activating PalmPilot Mail
Chapter 1: Mail page 3 The following sections describe the available Mail configurationsettings. Depending on the e-mail application you select, some ofthese options may be grayed-out. Note: If you need specific help configuring PalmPilot Mail for your e-mail application, please click the Help butto...
Page 8 - PalmPilot Mail supports MAPI and VIM e-mail applications.; Profile; To enter your Profile information:; User Name; You may be able to obtain the correct user name by looking; To enter your own user name:
page 4 PalmPilot Professional Handbook To select your e-mail application: ■ Click the down arrow in the corner of the Synchronize with listbox to display all of the e-mail applications supported byPalmPilot. Click to select (so that it’s highlighted) the e-mailapplication you use. Note: PalmPilot Ma...
Page 9 - Password; To enter your password:; Postoffice; You may be able to obtain your postoffice path by looking at; To select a postoffice:; Internet Gateway
Chapter 1: Mail page 5 Password In the Password field, you enter the password you use whenlogging into your desktop e-mail application. For security reasons,PalmPilot does not display your actual password; instead PalmPilotrepresents your password as a string of asterisks. To enter your password: ■ ...
Page 10 - The characters “ at” are not part of the Internet Gateway; To enter an Internet Gateway:; Desktop Overwrites PalmPilot; Note; To overwrite the messages in your PalmPilot
page 6 PalmPilot Professional Handbook For example, if you receive e-mail in cc:Mail [email protected], the address (including the Internet Gateway)will appear as follows: [email protected] at Internet-Mail. In this case, “Internet-Mail” is the gateway name that you need toenter in the Internet ...
Page 11 - Synchronizing Mail with your E-Mail Application; For more information on how to assign physical keys to; To activate Mail; Tap the Applications button. The Application Picker appears.
Chapter 1: Mail page 7 Synchronizing Mail with your E-Mail Application After you have enabled and configured Mail, you need to performa HotSync operation to synchronize Mail with your desktop e-mailapplication. For a complete explanation of how to use the HotSyncfeature, refer to the PalmPilot Handb...
Page 12 - Viewing Messages
page 8 PalmPilot Professional Handbook Viewing Messages When the Message List first appears, it lists your incomingmessages, who sent them, and the date they were received, asshown in the following diagram: Check meanspreviously read Bold meanshigh priority To open a message: ■ Tap anywhere on the m...
Page 13 - Message Font Size; To change the message font size:; Displaying Full Header Information; To display full header information:
Chapter 1: Mail page 9 Message Font Size You can modify the way messages appear by changing the screendisplay to show a larger font (text) size. To change the message font size: ■ With the message open, tap the Font button as shown in thefollowing diagram: Tap to change size Scroll bar appearswhen t...
Page 14 - Creating Messages
page 10 PalmPilot Professional Handbook Complete header Abbreviated header Tap the Header button again to display the full header. Theheader type that you select will be used when viewing allmessages. Creating Messages You create messages with your PalmPilot the same way you createmessages with your...
Page 15 - You can also open the New Message screen by tapping
Chapter 1: Mail page 11 When you have completed the data entry for that particular field,tap the Done button to return to the New Message screen. To create a message: 1. Click New from the Message menu. The New Messagescreen appears, as shown in the following diagram: cursor ofnew message tap New No...
Page 16 - If the address, CC, subject, or body of the message exceeds; Looking Up an Address
page 12 PalmPilot Professional Handbook You can enter multiple addresses for this field. Addressesmust be separated with a comma, followed by a space, asshown in the following diagram: 4. To enter a subject for your message, tap anywhere in the Subjfield to move the cursor to that field, then enter ...
Page 17 - The Address List displays entries sorted by Company Name; To look up an address:; You can also open the Look Up dialog by tapping the
Chapter 1: Mail page 13 Note: The Address List displays entries sorted by Company Name or by Last Name, depending on the sort option you select for yourAddress Book. Refer to Chapter 4: Address Book in your PalmPilotHandbook for more information about sorting the Address List. Tip : You can use the ...
Page 18 - Adding Message Details; The following message details are available:; The Priority and BCC settings are only valid for the current
page 14 PalmPilot Professional Handbook 3. Enter the first letter of the entry you want to find in yourAddress List. The Lookup feature scrolls to the first entry inthe list that begins with that letter. If you write an additionalletter, the list will scroll to the first entry that starts with those...
Page 19 - Setting a Priority; To set a priority for your message:; Your PalmPilot can only flag messages with a specific; To add a BCC field to your message:
Chapter 1: Mail page 15 Setting a Priority To set a priority for your message: 1. From the New Message screen, tap the Details button. TheMessage Details dialog appears, as shown in the followingdiagram: Tap here 2. Tap the black triangle to the right of the word, Priority. ThePriority pick list app...
Page 20 - Adding a signature to your message; To create a signature:
page 16 PalmPilot Professional Handbook 2. Tap the OK button to confirm your selection and return to theNew Message screen, which will now display a BCC fieldbelow the CC field, as shown in the following diagram: BCC field 3. To enter a BCC for your message, tap anywhere in the BCCfield to move the ...
Page 21 - To add a signature to your message:; The signature block is not displayed in your message only; Requesting Confirmations; To receive a confirmation that your message
Chapter 1: Mail page 17 3. To enter text to be used as your signature, tap anywhere in theSignature Text field to move the cursor to that field. Use thestylus to write Graffiti character strokes (or the on-screenkeyboard) to enter the subject. You can enter up to six lines oftext for this field. Tap...
Page 22 - Sending Messages
page 18 PalmPilot Professional Handbook To receive a confirmation that your message has been delivered: 1. From the New Message screen, tap the Details button. TheMessage Details dialog appears. 2. Tap the Confirm Delivery check box (so that it’s checked) torequest a confirmation that your message h...
Page 23 - To retrieve a message:
Chapter 1: Mail page 19 To retrieve a message: 1. Tap the black triangle or the word in the right corner of theheader. A folder pick list appears as shown in the followingdiagram: Tap Outbox Tap to displaythe folder list 2. Tap Outbox. The Message List will display the messagescontained in the Outbo...
Page 24 - Draft Messages; You can also save a message as a draft by canceling it.; To save a message as a draft:
page 20 PalmPilot Professional Handbook Draft Messages There are times when you may not want to immediately send amessage you have composed — for example, you may want to addadditional information before sending it. Your PalmPilot enablesyou to save such messages as drafts. Draft messages are stored...
Page 25 - Filing a Message
Chapter 1: Mail page 21 Tap to edit draft in theNew Message screen Tap to select 4. Tap the Edit button. Your PalmPilot moves your draft to theNew Message screen. Once your draft is displayed in the New Message screen, yourmessage changes from a draft to a new message. As such, youmust save it again...
Page 26 - Message List View Options; Folders; The following subject folders are available:
page 22 PalmPilot Professional Handbook Message List View Options Message List View Options enable you to manage the wayinformation is displayed in the Message List. Folders PalmPilot provides five different folders, each pertaining to aparticular mail category. The Message List displays the message...
Page 27 - Date Column; To show the Date Column:; Sorting the Message List; To sort the Message List:
Chapter 1: Mail page 23 2. Tap to select the folder you want. The Message List willchange to reflect your folder selection. Date Column The Date Column is optional in the Message List. The DateColumn is hidden by default to increase the available screendisplay space. To display the date column, chec...
Page 28 - The following sort options are available:; HotSync Options
page 24 PalmPilot Professional Handbook Tap here to display sort options The following sort options are available: ■ Date. This option means that messages are sorted by dateand displayed in reverse chronological order (the most recentmessage is at the top of the screen). ■ Sender. This option means ...
Page 29 - To activate the HotSync Options dialog:; For more information about Local and Remote HotSync
Chapter 1: Mail page 25 To activate the HotSync Options dialog: 1. Tap the Menu button. The menus for Mail appear at the top ofthe screen. 2. From the Options menu, tap the HotSync Options menucommand. The HotSync Options dialog appears as shown inthe following diagram: To select local or remote Hot...
Page 30 - To select a filtering option:; The All setting does not mean that all information; Creating Specialized Filters
page 26 PalmPilot Professional Handbook To select a filtering option: 1. Tap the filtering option you want to select. The followingfiltering options are available: ■ All. This setting means that during synchronization all of themessages in your desktop e-mail inbox will be synchronizedwith your Palm...
Page 31 - To access the additional filter settings:; Ignoring or Receiving Messages
Chapter 1: Mail page 27 Specialized filters work on the premise of ignoring or retrievingmessages that contain specific information in their header fields. To create a specialized filter, you must decide whether you want toignore or retrieve certain messages. Then, based on that decision,you must te...
Page 32 - To define whether to ignore or receive; Defining Filter Strings
page 28 PalmPilot Professional Handbook To define whether to ignore or receive messages: 1. In the HotSync Options dialog, tap the “Ignore MessagesContaining” text. A pick list appears, as shown in thefollowing diagram: Tap here Select fitering option 2. Tap to select a filtering option. The followi...
Page 33 - To define filter strings:
Chapter 1: Mail page 29 implicit OR; because of this, you should not enter connectingwords, such as AND or OR. To create a more complex filter, you can define filter strings forthe To, From, and Subject fields simultaneously. Your PalmPilotjoins the filter strings for these fields using an implicit ...
Page 34 - Use commas or spaces to separate words in a string. Do
page 30 PalmPilot Professional Handbook Tap here to insert cursor 2. Use the stylus to write Graffiti character strokes (or the on-screen keyboard) to define your filter string for the selectedheader field. Note: Use commas or spaces to separate words in a string. Do not add connecting words, such a...
Page 35 - High Priority Messages; To retrieve high priority messages:; This setting is applicable only if your e-mail application has; Truncating Messages; Truncation is separate and independent from filtering.
Chapter 1: Mail page 31 High Priority Messages The Retrieve All High Priority setting lets you retrieve messagesmarked high priority, even if those messages would have beenblocked by a defined filter. To retrieve high priority messages: 1. In the HotSync Options dialog, tap the word “Filter” to disp...
Page 36 - To truncate messages:; Tip; Mail Menu Commands; Message Menu
page 32 PalmPilot Professional Handbook To truncate messages: 1. In the HotSync Options dialog, tap the Truncate button todisplay the Truncate Options dialog, as shown in the followingdiagram: Tap Truncate Tap to selectmaximummessage length 2. The list box displays the truncation settings available....
Page 37 - Options Menu
Chapter 1: Mail page 33 Message menuwhen creating amessage Message menuwhen viewingMessage List Message menuwhen viewing amessage ■ New. The New command opens the Create Message view,where you can create a new e-mail message. ■ Delete. The Delete command removes the message beingviewed from its curr...
Page 38 - The Look Up command is only available from Options
page 34 PalmPilot Professional Handbook Option menuwhen creating amessage Option menuwhen editing amessage ■ Show. The Show Options command displays a dialog, whereyou can select different ways to sort and view the MessageList. By selecting specific settings, you can hide or display theDate column a...
Page 39 - Important: Messages that have been purged; Deleting Messages; Important
Chapter 1: Mail page 35 can get back storage space on your PalmPilot before your nextHotSync operation. The Purge Deleted command displays an alert, prompting youto confirm that you want to purge all messages from theDeleted folder. If you tap Yes, all deleted messages arepurged from the memory of y...
Page 40 - Removing a Message from the Deleted Folder; Your PalmPilot moves the selected message from the; To remove a message from the deleted folder:; Purging Deleted Messages
page 36 PalmPilot Professional Handbook Removing a Message from the Deleted Folder Deleted messages are stored in the Deleted folder until youcomplete the next HotSync. Because of this, you can reverse thedeletion of a message (by removing it from the Deleted folder) aslong as your have not performe...
Page 41 - To purge the contents of the Deleted folder:; Messages that have been purged cannot be restored.
Chapter 1: Mail page 37 you can purge the contents of your Deleted folder. Messages thathave been purged will still be deleted from your desktop e-mailapplication during the next HotSync operation. To purge the contents of the Deleted folder: 1. Tap the Menu button to display menu options. From theO...
Page 42 - Chapter 2; PalmPilot; Configuring Network Preferences Settings
page 38 PalmPilot Professional Handbook Chapter 2 PalmPilot ™ TCP/IP Software Your PalmPilot 2.0 operating system comes with TCP/IP softwarethat enables you to connect with Internet Service Providers (ISPs)or dial-in (remote access) servers. Because the TCP/IP softwareis a feature of the operating s...
Page 43 - To activate the Network Preferences screen:; Selecting a Service; Tap to select the service you want to use.; Entering a User Name
Chapter 3: Reference page 39 To activate the Network Preferences screen: 1. From the Applications Picker, tap the Preferences icon. Thescreen will change to display the General Preferences screen. 2. Tap the text that appears in the upper-right corner of thePreference screen. The Preferences pick li...
Page 44 - To enter a user name:; Use the stylus to write Graffiti; Entering a Password; If you are concerned about security, you should select the
page 40 PalmPilot Professional Handbook To enter a user name: 1. From the Network Preferences screen, tap anywhere in theUser Name field to move the cursor to that field. 2. Use the stylus to write Graffiti ® character strokes (or the on-screen keyboard) to enter your user name, as shown in thefollo...
Page 45 - Adding Telephone Settings; The phone setup dialog works correctly for AT&T and; To enter your server phone number:
Chapter 3: Reference page 41 2. A cursor is displayed at the beginning of the field,representing the point where new text will appear. Use thestylus to write Graffiti character strokes (or the on-screenkeyboard) to enter the password you use to login to yourserver. 3. Tap OK to confirm your entry an...
Page 46 - Disabling Call Waiting; To disable Call Waiting:; Tap the Disable Call Waiting checkbox (so that it’s checked).
page 42 PalmPilot Professional Handbook 3. If you are finished, tap OK to confirm your selection andreturn to the Network Preferences screen. To enter a prefix: 1. Tap the Dial Prefix check box (so that it’s checked). Tap thebox again (so that it’s empty) to discontinue this feature. Enter theprefix...
Page 47 - Tap the Disable Call Waiting box again (so that it’s; Using a Calling Card; To use a calling card:; Tap the Use Calling Card box again (so that it’s empty)
Chapter 3: Reference page 43 Note: Tap the Disable Call Waiting box again (so that it’s empty) to allow or to enable Call Waiting. 2. Tap at the beginning of the Disable Call Waiting field to insertthe cursor, then use the stylus to write Graffiti characterstrokes (or the on-screen keyboard) to ente...
Page 48 - Connecting to your Service; To establish a connection:
page 44 PalmPilot Professional Handbook 2. Tap at the beginning of the Use Calling Card field to insert thecursor, then use the stylus to write Graffiti character strokes(or the on-screen keyboard) to enter your calling cardnumber. Note : It’s a good idea to add at least three commas at the beginnin...
Page 49 - To close a connection:; Creating Additional Service Templates; To add a new service template:; Tap to select the service you want to duplicate.
Chapter 3: Reference page 45 To close a connection: ■ From the Network Preferences screen, tap the Disconnectbutton. The connection between your PalmPilot and your ISPis terminated. Creating Additional Service Templates You can create additional service templates by creating new onesfrom scratch or ...
Page 50 - Adding Detailed Information to a Service Template; To open the Details dialog:; To select a connection type:; SLIP. Serial Line Internet Protocol; Tap to select the connection type you want to use.
page 46 PalmPilot Professional Handbook Adding Detailed Information to a Service Template If you are using one of the pre-defined service templates, you willprobably only need to enter your user name and telephonenumber. If you are creating a new service template, you may needto provide additional i...
Page 51 - Defining Primary and Secondary DNS; To enter a primary and secondary DNS:
Chapter 3: Reference page 47 Note : If you are not sure, try PPP; if that doesn’t work, ask your Internet Service Provider or your System Administrator for thecorrect connection type. Defining Primary and Secondary DNS The Domain Naming System (DNS) is a mechanism in theInternet for translating the ...
Page 52 - Repeat steps 1 through 5 for the Secondary DNS number.; IP Address; To identify dynamic IP addressing:
page 48 PalmPilot Professional Handbook 5. Tap anywhere in the last section of the Primary DNS field toinsert the cursor, then enter the last section of the IP address. 6. Repeat steps 1 through 5 for the Secondary DNS number. 7. Tap the OK button to confirm your selection and return to theNetwork P...
Page 53 - Repeat step 2 for the remaining three IP address fields.; Idle Timeout; To set the Idle Timeout:; The Idle Timeout pick list offers the following selections:
Chapter 3: Reference page 49 Then enter the first section of the IP address. Note that eachsection can only be a number from 0 to 255. 3. Repeat step 2 for the remaining three IP address fields. 4. Tap the OK button to confirm your selection and return to theNetwork Preferences screen. Idle Timeout ...
Page 54 - Tap to select a timeout value.; Creating a Login Script; You can also use non-ASCII and literal characters in your; To create a login script:
page 50 PalmPilot Professional Handbook ■ 3 minutes. This means that your PalmPilot will wait threeminutes for you to open another application before it drops theconnection. ■ Power Off. This means that your PalmPilot will keep yourPPP or SLIP session connected until you power off yourPalmPilot (or ...
Page 55 - The following commands are available:
Chapter 3: Reference page 51 Tap here Tap to selecta command The following commands are available: ■ Wait For. The Wait For command tells your PalmPilot to waituntil specified characters are sent by the TCP/IP server it isconnecting to before executing the next command. ■ Send. The Send command tran...
Page 56 - Repeat steps 2 and 3 until the login script is complete.; Network Preferences Menu Commands; Service Menu
page 52 PalmPilot Professional Handbook ■ End. The End command is a place holder, indicating the lastline in the login script file. 3. Tap to select the command you want from the Command list.If the command needs additional information to be executed, afield appears to the right of it. A cursor is d...
Page 57 - Deleting a Service Template; To delete a service template:; Tap to select the service you want to delete.
Chapter 3: Reference page 53 ■ Duplicate. The Duplicate command creates a copy of aselected service template and adds it to the Service pick list. Options Menu When you select the Options menu, its menu command appears onthe screen as shown in the following diagram: ■ View Log. The View Log displays...
Page 58 - TCP/IP Troubleshooting; Displaying expanded Service Connection Progress messages:; To view the Network Log:
page 54 PalmPilot Professional Handbook TCP/IP Troubleshooting If you are having a problem with establishing a networkconnection using PalmPilot TCP/IP, check this section and try thesuggestions listed. Displaying expanded Service Connection Progress messages: If you are having a problem connecting ...
Page 60 - Chapter 3; Reference; Technical Support; If you have a problem using the PalmPilot; Web Access
page 56 PalmPilot Professional Handbook Chapter 3 Reference Technical Support If you have a problem using the PalmPilot ™ connected organizer, make sure you have reviewed the Troubleshooting section of thischapter before seeking assistance. The electronic README file(included on the PalmPilot Deskto...
Page 61 - Fax on Demand
Chapter 3: Reference page 57 Fax on Demand 800-762-6163 Internet [email protected] America Online Keyword: PalmPilot User Forum CompuServe GO PALMB>Palm Computing/3ComUser Forum Technical Support, Service and Repair (847) 676-1441 (phone support, 8am - 6pm CST Monday - Friday)(847) 676-7323 (...
Page 62 - Appendix A: Non-ASCII Characters for Login Scripts; The following information is provided to create custom login
page 58 PalmPilot Professional Handbook Appendix A: Non-ASCII Characters for Login Scripts Note: The following information is provided to create custom login scripts that require non-ASCII characters. It is provided for theadvanced user who understands the use and requirements of suchcharacters in a...
Page 63 - Includes a caret as part of the string
Chapter 3: Reference page 59 Examples: \^ Includes a caret as part of the string \< Includes a < as part of the string \\ Includes a back-slash as part of the string.
Page 64 - Com End User Software License Agreement
page 60 PalmPilot Professional Handbook 3Com End User Software License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY PALM COMPUTING, INC., A SUBSIDIARY OF 3COM CORPORATION (COLLECTIVELY, Ò3COMÓ)...
Page 65 - EXPORT RESTRICTIONS
Chapter 3: Reference page 61 Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a European Community (“EC”) resident, information necessary to achieve interoperability of the Software with other programs within the meanin...
Page 66 - LIMITED WARRANTY LIMITATION OF LIABILITY:
page 62 PalmPilot Professional Handbook LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual accompanying the Software. Such warranties and limitations of liability are in...
Page 67 - Limited Warranty
Chapter 3: Reference page 63 Limited Warranty HARDWARE: Palm Computing, Inc., a subsidiary of 3Com Corporation (collectively, “3Com”), warrants to the original purchaser (“Customer”) that this product will be free from defects in workmanship and materials, under normal use, for one year from the dat...
Page 70 - Lotus Software License Agreement
page 66 PalmPilot Professional Handbook Lotus Software License Agreement 1. USE You must acquire one copy of the Software for each computer on which the software will be installed. 2. RESTRICTIONS You may not alter, merge, modify or adapt the Software in any way including reverse engineering, disass...
Page 72 - Index
page 68 PalmPilot Professional Handbook Index A Activating Mail 6 Address mail message 11 B Blind Carbon Copy 13 defining 14 C Call Waiting disabling 39 Calling Card use in phone settings 40 Confirm Delivery 13 Confirm Read 13 Connecting service templates 42 to server or ISP 41 Connection Type 43 CS...