Page 3 - Com’s EtherLink
® L IFETIME W ARRANTY 3Com’s EtherLink â , TokenLink â III 16/4, Fast EtherLink, FDDILink ä , and 3Com Impact ä ISDN ISA adapters have a Lifetime Warranty. To ensure the very best 3Com service and support, take the time to complete the product registration card. Any defective 3Com adapter will be re...
Page 5 - ONTENTS; Adapter Features 1-1
C ONTENTS A BOUT T HIS G UIDE Introduction 1How to Use This Guide 1Conventions 2 1 I NTRODUCTION Adapter Features 1-1 2 I NSTALLING THE H ARDWARE Inspecting the Adapter 2-2Installing the Boot PROM 2-2Inserting the Fast EtherLink EISA Adapter 2-2 Confirming Adapter Installation 2-4 Connecting to the ...
Page 7 - FCC C
A S PECIFICATIONS Adapter Card Specifications A-1RJ-45 Connector Pin Assignments A-2Cabling Requirements A-2 B T ECHNICAL S UPPORT On-line Technical Services B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 World Wide Web Site B-2ThreeComForum on CompuServe B-23ComFacts Automated Fax Service ...
Page 8 - IGURES
F IGURES 1-1 Procedure Overview 1-2 2-1 Hardware Installation Overview 2-1 2-2 Computer with PCI and EISA Slots 2-3 2-3 Connecting Twisted-Pair Cable 2-5 3-1 Adapter Configuration Overview 3-1 3-2 Auto Installation Screen 3-7 3-3 Main Menu 3-7 3-4 Multiple Adapter Option Configuration 3-9 3-5 Changi...
Page 9 - ABLES
T ABLES 1 Text Conventions 2 2 Notice Icons 2 3-1 Software Configuration Options 3-5 4-1 Accessing DOS from Other Operating Systems 4-3 5-1 Non-Bus Master Adapter and Diagnostic Program Names 5-7 5-2 Fast EtherLink EISA Adapter LEDs 5-11
Page 10 - Introduction; Fast EtherLink; How to Use This Guide; If you are looking for:
A BOUT T HIS G UIDE Introduction This guide describes how to install and configure the 3Com â Fast EtherLink â Parallel Tasking â EISA 10/100BASE-T adapter. This adapter is referred to in this guide as the Fast EtherLink EISA adapter. Also included in the guide is information about troubleshooting a...
Page 11 - Conventions; Table 1; Convention; commands; Icon
2 A BOUT T HIS G UIDE Conventions The following tables list text and icon conventions that are used throughout this guide: Table 1 Text Conventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: ...
Page 12 - NTRODUCTION; The 3Com; Adapter Features; Automatic sensing of 10 or 100 Mbps network operation
1 I NTRODUCTION The 3Com â Fast EtherLink â Parallel Tasking â 10/100BASE-T EISA adapter (3C597-TX) is a 32-bit adapter for use in personal computers with an Extended Industry Standard Architecture (EISA) computer bus. In this guide the adapter is referred to as the Fast EtherLink EISA adapter. It o...
Page 13 - EtherDisk; Install the adapter in an EISA slot.
1-2 C HAPTER 1: I NTRODUCTION ■ Automatic EISA configuration without jumpers ■ Three status LEDs ■ Single shielded RJ-45 connector for use at either speed (Category 3, 4, or 5 UTP cabling for 10BASE-T Ethernet networks, and Category 5 UTP for 100BASE-TX Fast Ethernet networks) ■ Diagnostic software ...
Page 14 - Connect to the network.
2 I NSTALLING THE H ARDWARE This chapter describes how to install the Fast EtherLink EISA adapter in your computer and connect it to a network. An overview of these procedures is shown in Figure 2-1. Figure 2-1 Hardware Installation Overview 1 Inspect the adapter. 2 Install the boot PROM.(optional) ...
Page 15 - Inspecting the Adapter; Each adapter is packed in an antistatic container to; Installing the Boot PROM; To insert the adapter into the computer, follow these steps:
2-2 C HAPTER 2: I NSTALLING THE H ARDWARE Inspecting the Adapter Before installing the adapter in your computer, you should visually inspect it for damage that might have occurred during shipment from the factory. CAUTION: Each adapter is packed in an antistatic container to protect it during shipme...
Page 16 - Remove all jewelry from your hands and wrists.
Inserting the Fast EtherLink EISA Adapter 2-3 2 Remove all jewelry from your hands and wrists. 3 Use only insulated or nonconductive tools. 4 Remove the computer’s cover and select any of the available EISA expansion slots. 5 Insert the adapter in the slot and secure the screw. If you have a compute...
Page 17 - Confirming Adapter Installation; The System Properties box appears, detailing your system setup.; This confirms the adapter’s installation.
2-4 C HAPTER 2: I NSTALLING THE H ARDWARE Confirming Adapter Installation If you are installing the 3C597 EISA adapter in a computer running Windows 95, you can confirm the adapter’s installation by following these steps: 1 After starting Windows 95, double-click the My Computer icon. 2 Double-click...
Page 18 - Connecting to the Network
Connecting to the Network 2-5 Connecting to the Network This section describes how to connect 10 Mbps or 100 Mbps network cables to the Fast EtherLink EISA adapter. You must connect the adapter to the network before loading drivers. The backplate of the Fast EtherLink EISA adapter contains one RJ-45...
Page 20 - Auto Select Media Type
Auto Select Media Type 2-7 Auto Select Media Type The Auto Select Media Type function is implemented by all drivers contained on the 3C59X EtherDisk diskette supplied with the 3C597-TX EISA adapter. This includes NetWare ODI drivers and NDIS 2.01 drivers. It also includes NDIS 3.0 drivers for Window...
Page 22 - Diskette; The; Configuring the Adapter; Using a NOS Other Than Windows 95; Make sure the adapter is firmly inserted into the slot.
3-2 C HAPTER 3: C ONFIGURING THE A DAPTER EtherDisk Diskette The EtherDisk diskette supplied with the Fast EtherLink EISA adapter contains the following: ■ An adapter configuration (!TCM5970.CGF) file used by the EISA configuration utility on the EISA diskette ■ The Configuration and Diagnostic Prog...
Page 23 - Insert the; Using Windows 95; Turn on the computer.
Configuring the Adapter 3-3 4 Follow the on-line prompts and the instructions that accompanied your EISA computer and then run the EISA configuration utility. The sequence of configuration steps required for some EISA computers may vary from the steps explained here. Consult the EISA configuration u...
Page 24 - Complete one of the following instructions:; Software Option Settings; Slot Number/Port Address
3-4 C HAPTER 3: C ONFIGURING THE A DAPTER 2 Complete one of the following instructions: ■ If your computer supplies this utility on its hard disk, follow the instructions displayed on the screen to run the utility. ■ Alternatively, insert the EISA configuration utility diskette provided with your co...
Page 25 - Media Type; Option
Software Option Settings 3-5 Media Type Two media speeds and the Auto Select Media Type function are available, as shown in Table 3-1. Refer to the section “Auto Select Media Type” in Chapter 2 for information on this function. Network Driver Optimization This option specifies whether to optimize th...
Page 26 - Changing the Settings; To change the software option settings, follow these steps:
3-6 C HAPTER 3: C ONFIGURING THE A DAPTER Changing the Settings To change the software option settings, follow these steps: 1 Make sure the Fast EtherLink EISA adapter has been properly installed in your computer, as explained in Chapter 2, “Installing the Hardware.” CAUTION: If this computer is an ...
Page 28 - If you have a single adapter installed, the
3-8 C HAPTER 3: C ONFIGURING THE A DAPTER 9 If you have multiple adapters installed, as shown in Figure 3-4, use the arrow keys to select the desired adapter and press [Enter]. The Fast EtherLink EISA adapter is referred to on this screen by the product number 3C597-TX. 10 If you have a single adapt...
Page 31 - Locating the Network Drivers; Accessing DOS
4-2 C HAPTER 4: L OADING N ETWORK D RIVERS Locating the Network Drivers The 3C59X EtherDisk diskette contains the latest versions of the network drivers available when 3Com shipped the adapter. The diskette also contains other important information about the adapter. The drivers on the 3C59X EtherDi...
Page 32 - Loading NetWare ODI Drivers; One EISA adapter in a client; One EISA Adapter in a Client; Operating System
Loading NetWare ODI Drivers 4-3 Table 4-1 describes how to access DOS from various operating systems. Loading NetWare ODI Drivers This section describes the following conditions under which you can use NetWare drivers: ■ One EISA adapter in a client ■ Multiple EISA adapters in a client ■ One EISA ad...
Page 33 - AutoLink Requirements
4-4 C HAPTER 4: L OADING N ETWORK D RIVERS If no 3Install account exists, the drivers will be loaded from the diskette (rather than from the server), and they may not be the most current versions. Instructions for configuring a 3Install account are contained in the README.TXT file located in the QIN...
Page 36 - Multiple EISA Adapters in a Client; You must use the adapter’s
Loading NetWare ODI Drivers 4-7 If you experience problems that occur only when using the AutoLink program, display or print the AUTOLINK.LOG file. The AUTOLINK.LOG file contains a log of all the events that occurred during the AutoLink installation and configuration process. a To display the file, ...
Page 37 - Save the configuration.
4-8 C HAPTER 4: L OADING N ETWORK D RIVERS If you are running NetWare and you need to install multiple 3C597-TX Fast EtherLink EISA adapters in an EISA-compliant computer, follow these steps to install the NetWare ODI client driver: 1 Make sure your computer is turned off. Install the first adapter....
Page 38 - Finding the Adapter’s Slot Number; Access the main menu on the
Loading NetWare ODI Drivers 4-9 b Remove the EISA configuration diskette and exit the program. c Restart the computer. 12 Access the C:\NWCLIENT subdirectory. 13 Edit the NET.CFG file, which is in the NWCLIENT subdirectory, as follows: a In the LINK DRIVER 3C59X section of the NET.CFG file, add the ...
Page 39 - Select; One EISA Adapter in a Server; NetWare Driver Installation
4-10 C HAPTER 4: L OADING N ETWORK D RIVERS 2 Select Configuration/Diagnostic/Troubleshooting , and press [Enter]. 3 In the next screen, select Configuration and Diagnostic Program , and press [Enter]. The next screen lists the installed adapters. Write down their slot numbers. 4 Exit the program. I...
Page 40 - Multiple EISA Adapters in a Server
Loading NetWare ODI Drivers 4-11 For complete details on loading the NetWare 4.x server driver for your NetWare version, refer to the readme files, which are in the \NETWARE\SERVER subdirectory on the EtherDisk diskette. The readme files are named as shown below: README.40XREADME.41README.311README....
Page 42 - Repeat steps 3 and 4 for each adapter.; When you start the server, enter the following commands:
Loading NetWare ODI Drivers 4-13 6 Repeat steps 3 and 4 for each adapter. 7 Exit the program. NetWare Driver Installation To install the 4.x server driver, follow these steps: 1 Copy the contents of the appropriate \NETWARE subdirectory to the boot partition of the server‘s hard disk. 2 When you sta...
Page 43 - Loading Windows 95 Drivers; Loading Non-NetWare Drivers; To load other types of network drivers, follow these steps:
4-14 C HAPTER 4: L OADING N ETWORK D RIVERS Loading Windows 95 Drivers If you have Windows 95 running on your computer, you must load the driver from the EtherDisk diskette. Follow these steps: 1 After inserting the Fast EtherLink EISA adapter, connecting it to the network, and running the configura...
Page 44 - NDIS Drivers
Loading Non-NetWare Drivers 4-15 2 Select Network Drivers in the main menu. 3 Select the appropriate driver for your network operating system from the menu choices. The menu program copies the selected driver to a specified disk drive directory. 4 Refer to the on-line readme files on the 3C59X Ether...
Page 45 - Additional Drivers; Contact your 3Com reseller for information on UNIX; Transcend PC Link SmartAgent Driver Agents
4-16 C HAPTER 4: L OADING N ETWORK D RIVERS Additional Drivers Contact your 3Com reseller for information on UNIX â or other drivers. Transcend PC Link SmartAgent Driver Agents 3Com’s SmartAgent driver agents, which provide network management capabilities for adapters and PCs, are available with Tra...
Page 46 - Start the diagnostic program.
5 P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS This chapter explains how to isolate and solve Fast EtherLink EISA adapter problems. Make sure that the adapter is correctly installed and configured in a computer with the Extended Industry Standard Architecture (EISA) bus. Figure 5-1 illustrate...
Page 47 - Diagnostic Tests Overview; The diagnostic tests on the 3C59X; Before Running the Tests
5-2 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS The 3Com diagnostic program is a DOS program. If you are running an operating system or interface other than DOS, refer to the section “Accessing DOS” in Chapter 4. Diagnostic Tests Overview The diagnostic tests on the 3C59X EtherDi...
Page 48 - Types of Tests; The diagnostic tests are divided into the following groups.; Starting the Diagnostic Program
Starting the Diagnostic Program 5-3 Types of Tests The diagnostic tests are divided into the following groups. The Group 1 tests (default) check the physical components and circuitry on the adapter. The Group 2 test (Network Loopback Test) is not used on twisted-pair adapters such as the Fast EtherL...
Page 49 - Command Line Access; To run the Group 1 tests, follow these steps:
5-4 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 4 The first time you use the EtherDisk diskette, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: Y 5 When the auto installation screen appears, as sho...
Page 50 - Continuous; Running the Group 3 Test; Running the Group 3 test while connected to an
Starting the Diagnostic Program 5-5 To run the tests continuously, go to the Repetitions box on the Test Setup screen, and select Continuous (and deselect Halt on Error in the Errors box). The Group 1 tests include: ■ Register Access Test ■ EEPROM Test ■ FIFO Loopback Test ■ Ethernet Core Loopback T...
Page 51 - Setting Up an Echo Server; Echo Server
5-6 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS Setting Up an Echo Server To test 10 Mbps operation of the Fast EtherLink EISA adapter, use a computer as an echo server that contains a 3Com 10 Mbps adapter or another Fast EtherLink EISA adapter running at 10 Mbps. To use this tes...
Page 52 - Starting the Group 3 Test; End the program on the echo server.; Diagnostic Program Name
Starting the Diagnostic Program 5-7 Starting the Group 3 Test To run the Group 3 test on a Fast EtherLink EISA adapter, follow these steps: 1 Start the Configuration and Diagnostic Program. This program must be on the computer containing the adapter you want to test. 2 Select Test Setup from the Tes...
Page 53 - Getting Help If a Test Fails; If any test fails, you can get additional information as follows:
5-8 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS Getting Help If a Test Fails If any test fails, you can get additional information as follows: ■ Select the test that failed in the Run Tests dialog box and press [Enter]. ■ Select the Zoom button and press [Enter]. If the diagnosti...
Page 54 - Changing the Test Setup; To change the test parameters, follow these steps:
Changing the Test Setup 5-9 If the working adapter passes all tests, the original adapter is probably defective. For information on returning products for repair, refer to Appendix B, “Technical Support.” 6 Install the adapter in another functioning EISA computer and run the tests again. Your comput...
Page 55 - Miscellaneous Checks; If any problem persists, refer to Appendix B, “Technical Support.”
5-10 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 3 To change a setting in any field, follow these steps: a In the Group Select box, use the arrow keys to select a test group. b In the Group X Tests box, use the arrow keys to highlight a test. Press the [Space Bar] to enable or di...
Page 56 - LEDs; Table 5-2 summarizes Fast EtherLink EISA adapter LED functions.; LED
LEDs 5-11 LEDs Each Fast EtherLink EISA adapter has three LEDs, as shown in Figure 5-2. Figure 5-2 Fast EtherLink Adapter Backplate Table 5-2 summarizes Fast EtherLink EISA adapter LED functions. The adapter must be physically connected to the network and network drivers must be loaded for the LEDs ...
Page 58 - PECIFICATIONS; Adapter Card Specifications; Network Interface
A S PECIFICATIONS This appendix lists the specifications for the Fast EtherLink EISA adapter. It also contains pin assignments for the adapter’s RJ-45 connector. Adapter Card Specifications Network Interface 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/...
Page 59 - Cabling Requirements
A-2 A PPENDIX A: S PECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments. Figure A-1 RJ-45 Connector Pin Assignments When Category 5 UTP cable is used, the pin assignments are identical for 10BASE-T and 100BASE-TX. Cabling Requirements When properly conne...
Page 60 - On-line Technical Services; World Wide Web site; automated fax service; Com Bulletin Board Service; Access by Modem; Country
B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through the variety of services described in this appendix. On-line Technical Services 3Com offers worldwide product support seven days a week, 24 hours a day, through the following on-line systems: ■ 3Com Bulletin Boar...
Page 61 - World Wide Web Site; ThreeComForum is a CompuServe-based service containing; go threecom; ThreeComForum; ComFacts Automated Fax Service
B-2 A PPENDIX B: T ECHNICAL S UPPORT World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s la...
Page 62 - Local numbers are available within the following countries:; Support from Your Network Supplier; Diagnostic error messages
Support from Your Network Supplier B-3 Local numbers are available within the following countries: Support from Your Network Supplier If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of ser...
Page 63 - Returning Products for Repair
B-4 A PPENDIX B: T ECHNICAL S UPPORT Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense. To obtain...
Page 64 - LOSSARY; AUI; D connector used with an external transceiver.; AUI cable
G LOSSARY 10BASE-2 The IEEE standard for a 10 megabit per second baseband network on thin coaxial cable. 10BASE-5 The IEEE standard for a 10 megabit per second baseband network on thick coaxial cable. 10BASE-T The IEEE standard for a 10 megabit per second baseband network on twisted-pair cable. 100B...
Page 66 - PC bus architecture. The IBM Personal
G LOSSARY 3 Echo server A computer set up to function as an “echo” to the primary computer. An echo server receives packets from the adapter being tested and echoes them back to the adapter. EISA Extended Industry Standard Architecture. The EISA 32-bit extended AT personal computer bus architecture ...
Page 67 - . Drivers complying with this specification
4 G LOSSARY NDIS Network Driver Interface Specification. Defines the LAN Manager network driver architecture and interfaces that let a DOS or OS/2 system support network adapters. This architecture provides a standardized way to write drivers for network adapters. NetWare A series of network operati...
Page 68 - NDEX; Symbols
I NDEX Symbols !TCM5920.CFG file 3-3 .CFG files 3-3 Numerics 10/100BASE-T EISA adapter 1-1 100BASE-TX Ethernet networks 2-5 Media Type option 3-5 10BASE-T Ethernet networks 2-5 Media Type option 3-5 3C597.SET file 3-8 3C59X.COM file 4-3 3C59X.LAN file 4-10 , 4-12 , 4-13 3C5X9 drivers 4-10 3Com Bulle...
