3Com Business Telephone - Manual

Put a Call on Hold

While you are on a call, press

Hold.

The indicator light beside

a line on hold blinks slowly. To return to the call, press the line
button where the call is being held.

Transfer a Call

1. While you are on a call, press

Transfer

.

2. When you hear the dial tone, dial the number to which

you want to transfer the call.

3. As soon as you hear ringing, press

Transfer

(for a blind transfer), or wait until the recipient answers,
announce the call, press

Transfer

, and then hang up.

Make a Conference Call

1. Place or receive a call. Two parties are now on the call.
2. While you are on the first call, press

Conference

.

3. Listen for the dial tone. Dial the third party, wait for

that party to answer, and press

Conference

again to

complete the three-party conference call.

4. Optionally, repeat steps 2 and 3 to add a fourth party.

„

At least one party must be internal. The conference ends
when the last internal party hangs up.

„

To place your part of a conference call on hold, press

Hold

. The other parties can talk to each other, but they

cannot hear you. (Music on Hold is not played.)

„

To transfer a conference call, see

Transfer a Call

.

„

To drop the last person whom you added to the
conference (for instance, if the called party’s telephone
is answered by someone else), press

Feature + 431

.

Adjust the Volume

„

Handset

— Lift the handset, listen to the dial tone,

and repeatedly press the louder or softer volume
button.

„

Speaker

— Press

Speaker

, listen to the dial tone or your

caller’s voice, and repeatedly press the louder or softer
volume button.

„

Ringer

— While the telephone is ringing, repeatedly

press the louder or softer volume button.

Mute a Call

While you are on a call, press

Mute

(2102) or

(3102).

The indicator light is lit and you can hear the caller, but the
caller cannot hear you. To return to the call, press the mute
button again.

Set Internal Calls to Activate the Speaker

Press

Handsfree

(2102) or

(3102). The indicator light is

lit. Whenever an internal call arrives, a tone sounds and the
speakerphone is activated. To turn this feature off, press

Handsfree

or

again.

Create Customized Labels for Your Telephone

Log in to

NBX NetSet > Speed Dials > Telephone Labels

.

Set or Change Your Speed Dials, Call Coverage
Point, Call Pickup, and Phone Lock

See the

NBX Telephone Guide

or NBX NetSet

™

User Help.

Forward Incoming Calls to Your Voice Mail

(Calls ring once and go to your call coverage point.)

Press the

FWD MAIL

button (2102) or

(3102). The

indicator light comes on; all incoming calls ring once and are
forwarded to your call coverage point. To turn it off, press

FWD MAIL

or

again.

Switch Your Telephone to Do Not Disturb

(Calls go immediately to your call coverage point.)

Pick up the handset and press

Feature + 446

.

All calls go

directly to your call coverage point without ringing on your
telephone. The display indicates that the feature is active.
To turn the feature off, pick up the handset and press

Feature + 446

again.

Park a Call

1. While you are on a call, press the

Call Park

Access

button, or if Call Park is not assigned to an Access button,
press

Feature + 444

.

2. Dial one of the extensions reserved for Call Park.

„

Ask your administrator if your system has a different
range of Call Park extensions.

„

The call is parked until someone retrieves it, the caller
hangs up, or the Call Park timer expires.

„

If the extension you chose is busy or the Call Park timer
expires, the call returns to your telephone. Press

Call Park

or

Feature + 444

again and try another extension.

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Dial from the Telephone Display Panel

1. Pick up the handset.
2. Press the up or down scroll button to view the menu: Call

Logs (Missed Calls, Answered Calls, Dialed Calls),
Directory, Personal Speed Dials, or System Speed Dials.

3. Press one of the three buttons below the display:

Slct

— To select the list that you want to see.

Back

—

To return to the previous menu.

Exit

— To leave the display panel menus.

4. Repeat steps 3 and 4 until you see the name or number

that you want. Then press

Slct

to dial the number.

NBX 100

SuperStack 3 NBX

601–609

6000–6099

NBX

®

Business Telephone

Quick Reference Guide

qrefbus-EN

02-2004