Page 3 - ONTENTS
C ONTENTS A BOUT T HIS G UIDE Conventions 6 Related Documentation 7 Accessing Online Documentation 7 Documentation Comments 8 I NTRODUCING THE S UPER S TACK 3 S WITCH 3870 About the Switch 3870 9 Summary of Hardware Features 10 Switch 3870 — Front View Detail 11 10BASE-T/100BASE-TX/1000BASE-T Ports ...
Page 7 - SuperStack
A BOUT T HIS G UIDE This guide provides all the information you need to install and use 3Com ® SuperStack ® 3 Switch 3870 (24 and 48 port) in its default state. The guide is intended for use by network administrators who are responsible for installing and setting up network equipment; consequently, ...
Page 8 - Conventions; Screen displays; Commands; italics
6 A BOUT T HIS G UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions. Caution Information that alerts you to potential loss of data ...
Page 9 - Related Documentation; Management Quick Reference Guide
Related Documentation 7 Related Documentation In addition to this guide, each Switch documentation set includes the following: ■ Management Quick Reference Guide This guide contains: ■ a list of software features supported by each Switch. ■ a summary of the web interface and command line interface c...
Page 10 - To access the online documentation from the CD-ROM:
8 A BOUT T HIS G UIDE To access the online documentation from the CD-ROM: 1 Insert the CD-ROM into the relevant CD-ROM drive. If your PC has auto-run enabled, a splash screen will be displayed automatically. 2 Select the Documentation section from the contents page. If the online documentation is to...
Page 11 - Switch 3870 — Front View Detail
1 I NTRODUCING THE S UPER S TACK 3 S WITCH 3870 This chapter contains introductory information about the Switch 3870 and how it can be used in your network. It covers summary information about the hardware and the following topics: ■ About the Switch 3870 ■ Switch 3870 — Front View Detail ■ Switch 3...
Page 13 - Figure 1
Switch 3870 — Front View Detail 11 Switch 3870 — Front View Detail Figure 1 Switch 3870 (24 ports) — front view Figure 2 Switch 3870 (48 ports) — front view WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot be used as standard traditional telephone sockets, or to connect the u...
Page 15 - LEDs
Switch 3870 — Front View Detail 13 LEDs Table 4 lists LEDs visible on the front of the Switch, and how to read their status according to color. For information on using the LEDs for problem solving, see “Checking for Correct Operation of LEDs” on page 23. Table 4 LED behavior LED Color Indicates Por...
Page 17 - Switch 3870 — Rear View Detail; Rear; Figure 3; When an Expansion Module is not installed, ensure the
Switch 3870 — Rear View Detail 15 Switch 3870 — Rear View Detail Figure 3 Switch 3870 — rear view Expansion Module Slot You can use this slot to install an Expansion Module. Contact your supplier for further information. WARNING: When an Expansion Module is not installed, ensure the blanking plate i...
Page 18 - Default Settings
16 C HAPTER 1: I NTRODUCING THE S UPER S TACK 3 S WITCH 3870 Some combinations of stacked 24 and 48 port units restrict the number of modules supported by the stack. Table 5 shows which stack configurations restrict the number of supported modules: Table 5 Maximum Stack Configurations Default Settin...
Page 19 - system control initialize
Default Settings 17 If you initialize a Switch unit by selecting System > Control > Initialize in the Web interface or by entering system control initialize in the Command Line Interface, the following settings are retained to allow you to connect to and manage the Switch: ■ IP Address ■ Subne...
Page 21 - Before installing or removing any
2 I NSTALLING THE S WITCH This chapter contains the information you need to install and set up the Switch 3870. It covers the following topics: ■ Package Contents ■ Choosing a Suitable Site ■ Rack-mounting ■ Placing Units On Top of Each Other ■ The Power-up Sequence ■ SFP Operation WARNING: Safety I...
Page 22 - Prima di installare o; OSTRZE; Package Contents; Ensure that the ventilation holes are not obstructed.
20 C HAPTER 2: I NSTALLING THE S WITCH AVVERTENZA: Informazioni di sicurezza. Prima di installare o rimuovere qualsiasi componente dal Switch 3870 o di eseguire qualsiasi procedura di manutenzione, leggere le informazioni di sicurezza riportate nell'Appendice A della presente guida per l'utente. OST...
Page 24 - Figure 4; Fitting a bracket for rack-mounting; Repeat steps 2 and 3 for the other side of the Switch.
22 C HAPTER 2: I NSTALLING THE S WITCH Figure 4 Fitting a bracket for rack-mounting You must use the screws supplied with the securing brackets. Damage caused to the unit by using incorrect screws invalidates your warranty. 4 Repeat steps 2 and 3 for the other side of the Switch. 5 Insert the Switch...
Page 25 - The Power-up Sequence; Use the following sequence of steps to power-up the Switch.; Checking for Correct; Table 7; The Switch has no ON/OFF switch the only method of; Connecting a; Color
The Power-up Sequence 23 The Power-up Sequence The following sections describe how to get your Switch 3870 powered-up and ready for operation. Powering-up the Switch 3870 Use the following sequence of steps to power-up the Switch. 1 Plug the power cord into the power socket at the rear of the Switch...
Page 26 - If you are connecting the Switch to a Type 3 Power Module,; Choosing the Correct; cable. Many ports on workstations and; Table 8; Cables required to connect the Switch to other devices if; Straight-through Cable
24 C HAPTER 2: I NSTALLING THE S WITCH For full redundancy, the unit requires two Type 3 Power Modules combined using a Type 3 Y-Cable (part number 3C16077). WARNING: If you are connecting the Switch to a Type 3 Power Module, read the Safety Information section in the Type 3 Power Module User Guide....
Page 27 - If you want to install the Switch using a Category 5E or; SFP Operation; Approved SFP; 000BASE-SX SFP transceiver
SFP Operation 25 CAUTION: If you want to install the Switch using a Category 5E or Category 6 cable, 3Com recommends that you briefly connect the cable to a grounded port before connecting network equipment. If you do not, the cable’s Electrostatic Discharge (ESD) may damage the Switch's port. You c...
Page 28 - “Solving Hardware Problems”
26 C HAPTER 2: I NSTALLING THE S WITCH Use this transceiver to connect the Switch directly to a single-mode fiber-optic cable or to multimode fiber using a conditioned launch cable. ■ 1000BASE-LH70 SFP transceiver Use this transceiver to connect the Switch directly to a single-mode fiber-optic cable...
Page 29 - Figure 5; Inserting an SFP Transceiver; Removing an SFP; Disconnect the cable from the transceiver.
SFP Operation 27 Figure 5 Inserting an SFP Transceiver 5 Use an appropriate cable to connect the transceiver to a suitable device. 6 Check the LEDs on the front of the Switch to ensure that it is operating correctly. Refer to “LEDs” on page 13 for more information. Removing an SFP Transceiver If you...
Page 32 - Prepare for your chosen method of management; Figure 6; Initial Switch Setup and Management Flow diagram
30 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting Up Overview This section gives an overview of what you need to do to get your Switch set up and ready for management when it is in its default state. The whole setup process is summarized in Figure 6. Detailed procedural steps are contained in the ...
Page 33 - Setting Up Overview; To protect your Switch from unauthorized access, you must; IP Configuration; You should use the Manual IP configuration method if:; Automatic IP Configuration
Setting Up Overview 31 CAUTION: To protect your Switch from unauthorized access, you must change all three default passwords as soon as possible, even if you do not intend to actively manage your Switch. For more information on default users and changing default passwords, see “Default Users and Pas...
Page 34 - You should use the automatic IP configuration method if:; Preparing for
32 C HAPTER 3: S ETTING U P FOR M ANAGEMENT addresses to be configured so that you know what IP address will be allocated to the Switch. Refer to the documentation that accompanies your DHCP server. For a detailed description of how automatic IP configuration operates, please refer to the Implementa...
Page 35 - Manually Configuring IP Information; Connecting to the; Documentation supplied with the terminal emulation software.
Manually Configuring IP Information 33 Manually Configuring IP Information You can manually configure the Switch IP information in the following way: ■ Connecting to the console port — connect a workstation using a console cable to the console port of the Switch. You can then manually enter IP infor...
Page 36 - Connecting the Workstation to the Switch; Figure 7; Connecting a workstation to the Switch via the console port; Setting Up the Switch with IP Information
34 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Connecting the Workstation to the Switch 1 Connect the workstation to the console port using an RJ-45 to DB9 converter cable and a standard null modem cable as shown in Figure 7. Figure 7 Connecting a workstation to the Switch via the console port To conne...
Page 37 - admin; Figure 8; Example top-level command line interface menu; protocol ip basicConfig; manual; manual; gettingStarted
Manually Configuring IP Information 35 2 At the login and password prompts, enter admin as your user name and press Return at the password prompt. If you have logged on correctly, the top-level menu of the command line interface is displayed as shown in the example in Figure 8. Figure 8 Example top-...
Page 38 - Using 3Com Network
36 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Viewing Automatically Configured IP Information If you allow the Switch to automatically configure its own IP information you need to discover and view the IP information before you can begin to manage the Switch. You can discover the IP information in two...
Page 39 - Viewing Automatically Configured IP Information; You can find pin-out diagrams for both cables in; Figure 9
Viewing Automatically Configured IP Information 37 ■ A suitable cable: ■ An RJ-45 to DB9 converter cable. ■ A standard null modem cable — if you are connecting directly to the console port, or ■ A standard modem cable — if you are connecting to the console port using a modem. You can find pin-out di...
Page 40 - Viewing IP Information via the Console Port; protocol ip; Select IP interfaces; all
38 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Refer to the documentation that accompanies the terminal emulation software for more information. Viewing IP Information via the Console Port You are now ready to view the automatically allocated IP information using the command line interface. 1 Connect y...
Page 41 - Methods of Managing a Switch; Command line interface management; Command Line; CLI management via the console port
Methods of Managing a Switch 39 The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method. See “Methods of Managing a Switch” on page 39. If you do not intend to use the command line interface via the console port to manage the Switch, ...
Page 42 - Web Interface; Web interface management over the network; Refer to “Setting Up Web Interface Management” on page 42.; SNMP Management; SNMP management over the network; Refer to “Setting Up SNMP Management” on page 43.
40 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Web Interface Management Each Switch has an internal set of web pages that allow you to manage the Switch using a Web browser remotely over an IP network (see Figure 13). Figure 13 Web interface management over the network Refer to “Setting Up Web Interfac...
Page 43 - Setting Up Command Line Interface Management; CLI Management via; Check you can communicate with the Switch by entering a; ping; command at the DOS prompt in the following format:; as your user name and
Setting Up Command Line Interface Management 41 CLI Management via the Console Port To manage a Switch using the command line interface via the local console port connection: 1 Ensure you have connected your workstation to the console port correctly as described in “Connecting to the Console Port” o...
Page 44 - Choosing a Browser; Use; Web Management
42 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting Up Web Interface Management This section describes how you can set up web interface management over the network. Pre-requisites ■ Ensure you have already set up the Switch with IP information as described in “Setting Up Overview” on page 30. ■ Ensu...
Page 45 - Setting Up SNMP Management; At the login and password prompts, enter; system management snmp community; command — refer to the
Setting Up SNMP Management 43 If you get an error message, check that your IP information has been entered correctly and the Switch is powered up. 3 Open your web browser and enter the IP address of the Switch that you wish to manage in the URL locator, for example, in the following format: http://x...
Page 46 - Table 9; Changing Default; Security
44 C HAPTER 3: S ETTING U P FOR M ANAGEMENT user names, and each user name has a different password and level of access. These default users are listed in Table 9. CAUTION: To protect your Switch from unauthorized access, you must change all three default passwords as soon as possible, even if you d...
Page 48 - The Unit LED does not light
46 C HAPTER 4: P ROBLEM S OLVING Solving Problems Indicated by LEDs If the LEDs on the Switch indicate a problem, refer to the list of suggested solutions below. The Unit LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet. If the connection is se...
Page 49 - Solving Hardware Problems; A Port Status LED is flashing green/yellow; The devices at both ends of the link are powered-up; An expansion module is installed and the unit will not power up
Solving Hardware Problems 47 ■ An internal fan has malfunctioned. If a fan has stopped spinning, power off the unit and check the air vents for obstructions. If this situation occurs, the Fault LED will light red. ■ The internal PSU has failed and power is being supplied by an external Redundant Pow...
Page 50 - A fan failure warning message is received
48 C HAPTER 4: P ROBLEM S OLVING A fan failure warning message is received Your Switch has a fan monitoring system that will generate fan failure warning messages. Fan failure could potentially reduce the lifetime of the Switch. The monitoring system polls the fan status at periodic intervals while ...
Page 51 - Solving Communication Problems; Error message indicating that the SFP transceiver is invalid; The Switch IP address has been configured.; IP Addressing; where
Solving Communication Problems 49 ■ The ambient temperatures and environmental conditions meet those specified in Appendix C. 4 Power cycle the unit. If a further thermal shutdown occurs, and all environmental conditions are satisfactory, return the unit to 3Com. Error message indicating that the SF...
Page 52 - How do you obtain a registered IP Address?; World Wide Web site:
50 C HAPTER 4: P ROBLEM S OLVING ■ The second part (‘.8’ in the example) identifies the device within the network The natural subnet mask for this example is 255.255.255.0. If your network has a connection to the external IP network, that is, you access the Internet, you must apply for a registered ...
Page 53 - Solving Software Upgrade Problems; You can upgrade the management software of the Switch by using the; system control softwareUpgrade; command in the
Solving Software Upgrade Problems 51 Solving Software Upgrade Problems You can upgrade the management software of the Switch by using the System > Control > Software Upgrade operation in the Web Interface, or the system control softwareUpgrade command in the command line interface. For details...
Page 55 - Warnings contain directions that you must follow for your
A S AFETY I NFORMATION You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch 3870. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully.Y...
Page 56 - Power Cord Set; The cord set must be UL-approved and CSA certified.
54 A PPENDIX A: S AFETY I NFORMATION przestrzega ć wszystkich wskazówek. Przed instalacj ą lub demonta ż em urz ą dzenia nale ż y uwa ż nie przeczyta ć poni ż sze informacje o bezpiecze ń stwie. Power Cord Set — Japan Important Safety Information WARNING: Installation and removal of the unit must be...
Page 58 - WARNING; L’information de Sécurité Importante; Class 1
56 A PPENDIX A: S AFETY I NFORMATION tool. Keep the blanking plate and the fixings in a safe place. If you remove the Module at any time, you must then replace the blanking plate. WARNING : Fiber Optic ports - Optical Safety Never look at the transmit laser while it is powered-up. Never look directl...
Page 59 - Il doit être agréé ans le pays d'utilisation:
L’information de Sécurité Importante 57 AVERTISSEMENT: Cordon électrique: Il doit être agréé ans le pays d'utilisation: AVERTISSEMENT: Le coupleur d'appareil (le connecteur du groupe et non pas la prise murale) doit respecter une configuration qui permet un branchement sur une entrée d'appareil EN60...
Page 60 - Quand le module est introduit dans le commutateur, il; Dispositif Laser
58 A PPENDIX A: S AFETY I NFORMATION connexion portant l'appellation Neutre et avec raccordement direct à la terre (masse). AVERTISSEMENT: Points d’accès RJ-45. Ceux-ci sont protégés par des prises de données. Ils ne peuvent pas être utilisés comme prises de téléphone conventionnelles standard, ni p...
Page 61 - Wichtige Sicherheitsinformationen
Wichtige Sicherheitsinformationen 59 Wichtige Sicherheitsinformationen VORSICHT : Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen. VORSICHT : Wenn Sie einen Switch 3870 zusammen mit schmaleren SuperStack ® 3 Einheiten in einem Stack aufstellen, muss die Switch 3870 Ei...
Page 62 - VORSICHT; Información de seguridad importante; Laser Gerät
60 A PPENDIX A: S AFETY I NFORMATION Erdung angeschlossen sein. † Impédance à la terre. VORSICHT : RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen. Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für die Verbindung der Einheit mit einem traditionellem privatem oder öffentl...
Page 63 - conecte la unidad a una fuente de alimentación con; La especificación mínima del cable flexible es:
Información de seguridad importante 61 unidad Switch 3870 debe instalarse debajo de las unidades más estrechas. ADVERTENCIA: la unidad debe tener toma de tierra (conexión a tierra). ADVERTENCIA: conecte la unidad a una fuente de alimentación con toma de tierra para garantizar el cumplimiento de las ...
Page 65 - Importanti Informazioni di Sicurezza; DISPOSITIVO LÁSER
Importanti Informazioni di Sicurezza 63 ADVERTENCIA: Puertos de fibra óptica: seguridad óptica No mire nunca al láser de transmisión mientras esté encendido. No mire nunca directamente al puerto de transmisión de fibra óptica ni a los extremos del cable de fibra óptica mientras estén conectados. El ...
Page 66 - Solo Europa
64 A PPENDIX A: S AFETY I NFORMATION AVVERTENZA: l'accoppiatore (il connettore all'unità e non la spina a muro) deve avere una configurazione abbinabile a una presa EN60320/IEC320. AVVERTENZA: la presa deve trovarsi vicino all'unità ed essere facilmente accessibile. L'unico modo per rimuovere l'alim...
Page 67 - Wa¿ne informacje o zabezpieczeniach; una volta inserito il modulo nello switch, stringere le due; Wa; PRODOTTO LASER
Wa¿ne informacje o zabezpieczeniach 65 privato) o a una rete telefonica pubblica. Collegare a queste porte solo prese dati RJ-45, sistemi di telefonia o telefoni di rete. A queste prese dati è possibile collegare cavi dati schermati o non schermati con prese dati schermate o non schermate. AVVERTENZ...
Page 69 - LASER PRODUKT
Wa¿ne informacje o zabezpieczeniach 67 uziemiony. † impédance a la terre OSTRZE Ż ENIE: Tylko Wielka Brytania: Podczas pod łą czania modemu do portu konsoli Switch 3870 nale ż y stosowa ć tylko modem odpowiedni do pod łą czenia do sieci telekomuni- kacyjnej. OSTRZE Ż ENIE: Porty RJ-45. S ą to ekrano...
Page 71 - Null Modem Cable
B P IN - OUTS Null Modem Cable RJ-45 to RS-232 25-pin PC-AT Serial Cable RJ-45 to 9-pin Screen TxDRxDGroundRTSCTSDSRDCDDTR Screen RxDTxDGroundRTSDTRCTSDSRDCD Shell 32578614 1 327420568 Switch 3870Cable connector: RJ-45 female PC/TerminalCable connector: 25-pin male/female only required if screen alw...
Page 72 - Modem Cable; Screen; Ports configured as MDI
70 A PPENDIX B: P IN - OUTS Modem Cable RJ-45 to RS-232 25-pin RJ-45 Pin Assignments Pin assignments are identical for 10/100 and 1000 RJ-45 connectors. Table 10 Pin assignments Screen TxDRxDRTSCTSDSRGroundDCDDTR Screen TxDRxDRTSCTSDSRGroundDCDDTR Shell 32786514 1234567820 Switch 3870Cable connector...
Page 73 - RJ-45 Pin Assignments; Pin Number; Ports configured as MDIX
RJ-45 Pin Assignments 71 Table 11 Pin assignments Pin Number 10/100 1000 Ports configured as MDIX 1 Receive Data + Bidirectional Data B+ 2 Receive Data - Bidirectional Data B- 3 Transmit Data + Bidirectional Data A+ 4 Not assigned Bidirectional Data D+ 5 Not assigned Bidirectional Data D- 6 Transmit...
Page 77 - You will find support tools posted on the 3Com web site at; Com Knowledgebase; helps you troubleshoot 3Com products. This
D O BTAINING S UPPORT FOR YOUR P RODUCT Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits, you must first register your product at http://eSupport.3com.com/ . 3Com eSupport services are based on accounts that you create or have authorization to a...
Page 78 - Contact Us
76 A PPENDIX D: O BTAINING S UPPORT FOR YOUR P RODUCT ■ Connection Assistant helps you install, configure and troubleshoot 3Com desktop and server NICs, wireless cards and Bluetooth devices. This diagnostic software is located at: http://www.3com.com/prodforms/software/connection_assistant/ca_thanky...
Page 79 - Telephone Technical Support and Repair; . First time users will; Country; Philippines
Telephone Technical Support and Repair 77 To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sende...
Page 81 - NDEX
I NDEX A access levels of default users 43automatic setup 36 3Com Network Supervisor 36console port 36 C cable 15 10/100/1000 24pin-outs 69 CD-ROM 7command line interface management 39 console port 12conventions notice icons, About This Guide 6text, About This Guide 6 cross-over configuration 24 D d...
Page 82 - See
80 C HAPTER : I NDEX rack mounting a Switch 3870 21redundant power system socket 15 S safety information English 54French 56German 59, 60Italian 63 SFP Operation 25transceivers 25 Simple Network Management Protocol. See SNMP SNMP 43SNMP management 40 setting up 43 specifications, system 73stacking 1...
Page 85 - FCC S; CSA S
R EGULATORY N OTICES FCC S TATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a comme...