3Com 3C389 - Manual

ix T ABLES 1 Notice Icons 2 2 Text Conventions 2 4-1 Clients and Protocol Descriptions 4-5 5-1 DOS ODI Error Codes 5-4 5-2 DXMCSMOD Error Codes, Explanation, and Action 5-6 5-3 Phase Nibble Explanations 5-12 5-4 Error Condition Nibble Explanations 5-12 5-5 Actions for Open Errors 5-13 5-6 Recommende...

L IFETIME L IMITED W ARRANTY 3Com’s EtherLink ® , Fast EtherLink, TokenLink ® , TokenLink Velocity ™ , ATMLink ™ PCI, and FDDILink ™ network interface cards have a Lifetime Limited Warranty. For further details, please see 3Com’s Limited Warranty statement in this guide. To ensure the very best 3Com...

A BOUT T HIS G UIDE This guide describes how to install and configure the 3Com 3C389 TokenLink Velocity PC Card, and is intended for the token ring network administrator, operator, or hardware installer. A knowledge of token ring networks and microcomputer hardware configuration procedures is requir...

2 A BOUT T HIS G UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Alerts you to... Information note Important features or instructions Caution Risk of personal safety, system damage, or loss of data Warning Risk of sever...

1 I NTRODUCTION The 3Com TokenLink Velocity PC Card (referred to as the 3C389 PC Card) is a network interface card (NIC) that provides an interface between PCs and token ring networks. The 3C389 PC Card is designed to operate in PCs with PC Card slots that comply with the standards of the Personal C...

1-2 C HAPTER 1: I NTRODUCTION See the README.TXT files on the TokenDisk diskettes for information on 3C389 PC Card features not documented in the user guide. Overview of Point Enablers, Socket Services, Card Services, and Super Client Drivers Computers that support PC Cards have one or more PC Card ...

1-4 C HAPTER 1: I NTRODUCTION Point Enablers Windows NT currently uses a point enabler called PCMCIA.SYS, which currently ships with Windows NT. OS/2 requires Card Services. Point enablers are small programs that provide an interface directly to the PC Card controller; therefore, they must be writte...

Socket Services 1-5 When configuring two or more PC Cards, you must allocate memory and interrupt resources manually. Socket Services This is a BIOS-type interface that provides a way to gain access to the PC Card sockets (slots) of a PC. It identifies how many sockets your PC has and detects the in...

1-6 C HAPTER 1: I NTRODUCTION If the installation program detects Card and Socket Services in your PC, it will default to Autoset mode. Autoset mode allows your LAN driver to negotiate with Card Services for memory space and interrupts. This helps to prevent conflicts with other PC Cards that are in...

Super Client Drivers 1-7 Super Client Drivers Many notebook PC vendors are providing customers with super client drivers that can enable many different PC Cards. PC-DOS 6.1 includes one called PCMSCD.EXE, for example. They are best used for modems and other PC Cards that do not have a Card Services ...

1-8 C HAPTER 1: I NTRODUCTION For point enablers, you have to specify the slot in which a particular PC Card will be used and you have to specify memory locations, interrupt levels, and other parameters. This is not difficult unless you use several PC Cards at different times, in which case you need...

2 I NSTALLING THE T OKEN L INK V ELOCITY PC C ARD Kit Contents In addition to this manual, your kit contains the following items: ■ 3Com 3C389 TokenLink Velocity PC Card ■ Token ring PC Card RJ-45 cable ■ Five TokenDisk diskettes ■ An shielded twisted pair (STP) connector for connection to STP netwo...

2-2 C HAPTER 2: I NSTALLING THE T OKEN L INK V ELOCITY PC C ARD If you are using Card and Socket Services, you may be able to use hot-pluggability features with your 3C389 PC Card. See Appendix C, “Hot-Pluggability and Suspend/Resume” for more information 1 Turn off the power to the PC. 2 Attach the...

Installing the 3C389 PC Card 2-3 3 Lock the cable connector to the 3C389 PC Card. Slide the latching button toward the 3C389 PC Card. You can leave the latching button retracted, so that if the cable is yanked, the connector will disconnect from the PC Card, possibly saving your PC from being pulled...

2-4 C HAPTER 2: I NSTALLING THE T OKEN L INK V ELOCITY PC C ARD 5 Connect the PC Card cable to the network port. ■ If your network uses unshielded twisted pair (UTP) cabling, attach the RJ-45 (8-pin modular) connector on the 3C389 PC Card cable (P/N 38H7044) to the RJ-45 network port (Figure 2-3). F...

Removing the 3C389 PC Card 2-5 Verify that you are using the correct STP connector. The correct STP connector is labeled with the number 100. 6 Turn on the power to the PC. Proceed to Chapter 3 for instructions on how to install the network drivers. Removing the 3C389 PC Card Removing the cable from...

3 I NSTALLING THE N ETWORK D RIVERS This chapter describes how to install network LAN drivers other than IBM LAN Client. After installation, some network drivers must be configured using LANAID, an installation and diagnostic utility described in Chapter 5. If you are installing the IBM LAN Client g...

3-2 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS ■ DOS Client 16 for Novell NetWare 4.01 and higher ■ OS/2 NetWare Client ■ Artisoft LANtastic 6.0, 7.0 ■ Banyan VINES 6.X ■ Microsoft LAN Manager/NDIS ■ Windows for Workgroups\NDIS 2 ■ Other DOS NDIS environments The installation procedures for the f...

Windows 95 Installation 3-3 There are two versions of Windows 95: the original version shipped in August 1995 and the OEM Sales Release 2 (OSR 2). The driver installation instructions are slightly different in the two versions. 1 Determine if you have OSR 2. Click Start, Settings, Control Panel, and...

3-4 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS Windows 95 OSR 2 Installation 1 If you have not already inserted the 3C389 PC Card, insert it now with cable attached. The PC does not detect the 3C389 PC Card if the cable is detached. If PCMCIA support has been started on your machine, the system w...

Windows for Workgroups/NDIS 2 Installation 3-5 If you are running Windows for Workgroups Version 3.11, perform the following procedure: 1 At the Network Setup window, select Networks , then Install Microsoft Windows Network . 2 Change any other items for your environment, and click OK and Continue ....

3-6 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS Using Memory Management ■ If you are using Card and Socket Services, the program will default to Autoset mode, which allows the LAN driver to negotiate with Card and Socket Services for available resources. LANAID will allow you to select values for ...

Windows NT 3.51 Installation 3-7 3 In the Control Panel Window, double-click the Network icon. 4 Click Add Adapter . 5 Select <Other> – Requires disk from manufacturer from the bottom of the Network Adapter Card drop down list and click Continue . The Insert Disk dialog box appears. 6 Insert T...

3-8 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS Windows NT 4.0 Installation 1 Insert TokenDisk diskette #2 into the floppy drive. 2 Right-click the Network Neighborhood icon. 3 Select Properties . 4 Click the Adapters tab. 5 Click Add . The PC will generate a list of available NICs. 6 Click Have D...

Novell NetWare Client 32 for Windows 95 Installation 3-9 Novell NetWare Client 32 for Windows 95 Installation 1 Click Remove PC Cards from the Network Control Panel for any PC Cards that are no longer in the system or that you are removing. 2 In a DOS window, change to the \windows\inf subdirectory....

3-10 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS 6 Click Configure in the main menu. The Select a Configuration Option menu appears. 7 Make sure that Configure LAN Transport is highlighted then click Continue . The Configuration Workstation panel appears. 8 From the Network Adapters group box, sel...

DOS Client 16 for Novell NetWare 4.01 and Above Installation 3-11 OS/2 NDIS 2 device driver using LAPS installation is complete when the following conditions exist: ■ The device driver files load successfully and there are no error messages. ■ You are able to log on and communicate with the network....

3-12 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS 12 After LANAID is installed, continue with Chapter 4 “Using LANAID to Configure the 3C389 PC Card.” When you get to the panel that asks for the existing network operating system, select Novell NetWare 16-Bit Client . Using Memory Management ■ If yo...

3-14 C HAPTER 3: I NSTALLING THE N ETWORK D RIVERS 14 Click OK when you get the message that the CONFIG.SYS has been successfully updated. 15 Click Exit on the Exiting MPTS panel. 16 Shut down OS/2 and restart your PC to let the changes take effect. OS/2 NDIS 2 device driver using MPTS installation ...

Using Memory Management 3-15 2 Make a note of the name of the directory (default is LSP) where the LSP is installed. You will have to specify this name when LANAID asks for the directory containing your LSP.INI file during step 2. Also, if you are using a locally administered address, edit the LSP.I...

4-2 C HAPTER 4: LANAID AND IBM LAN C LIENT Net Address LANAID identifies the 3C389 PC Card to be configured by its universally administered address, which was assigned at the factory. The universally administered address (also known as the net address or MAC address) of the 3C389 PC Card is shown on...

Installing LANAID 4-3 IBM LAN Client provides support using one PC Card specific LAN device driver instead of two different kinds of drivers for your clients and servers. You select the appropriate device drivers and protocol stacks for your PC. The correct modules are automatically loaded based on ...

4-4 C HAPTER 4: LANAID AND IBM LAN C LIENT Complete the following procedure to install LANAID on your hard disk: 1 At the DOS prompt, insert TokenDisk diskette #1 in the drive and type: a:install [Enter] 2 Change the drive, path, and directory for the LANAID files, or press [Enter] to accept the def...

Installing LANAID 4-5 7 Select one or more of the clients and protocols and click Continue . The IBM LAN Client Configuration window appears. 8 Enter the parameters for Install Options , Network Options and if appropriate, for TCP/IP or NetWare Client 32 . On the IBM LAN Client Configuration window,...

4-6 C HAPTER 4: LANAID AND IBM LAN C LIENT 9 Click Install . You will be prompted to insert diskettes. The options that you have selected will be installed automatically. The Installation Log and IBM LAN Client Installation Complete windows appear. 10 Click OK and click Close . The View Adapter Conf...

Installing LANAID 4-7 Using LANAID to Configure the 3C389 PC Card This section explains how to run LANAID to configure the 3C389 PC Card for operation with a device driver. See Chapter 3, “Installing the Network Drivers,” for information on installing device drivers. If you are using Card and Socket...

4-8 C HAPTER 4: LANAID AND IBM LAN C LIENT 5 Click Change to select from the allowable values yourself. 6 Click Store . You are prompted to insert diskettes at the correct time, and the values that you have chosen are configured automatically. 7 Click Done . The LANAID main window reappears. 8 Click...

5 T ROUBLESHOOTING Check this list of possible error conditions if problems occur: ■ Make sure that the 3C389 PC Card is correctly installed. See Chapter 3 for details. ■ When you are using EMM386.EXE or another memory manager. When EMM386.EXE and the LAN device driver are using the same memory, con...

5-2 C HAPTER 5: T ROUBLESHOOTING The items in the following paragraph are performed by the installation program. If you are using the NDIS driver (IBMTOKCS.DOS), edit the PROTOCOL.INI file and see whether you have specified a particular value for the interrupt level or memory locations. This would b...

Error Codes 5-3 ■ If you believe that you have a hardware problem with the 3C389 PC Card, run the 3C389 PC Card diagnostics. See “Running the Diagnostics Program” later in this chapter. ■ Check “Error Codes” if your PC displays an error code. Error Codes The following sections provide messages that ...

5-6 C HAPTER 5: T ROUBLESHOOTING DXMCSMOD Error Codes Table 5-2 DXMCSMOD Error Codes, Explanation, and Action Error Code Explanation and Action DXMCS 18I The 3C389 PC Card is ready to attach to the ring. It is configured for the displayed ring speed in Mbps. Enter Y if this is correct. If you would ...

Error Codes 5-7 Troubleshooting Windows 95 (NDIS 3) Windows 95 sometimes has trouble selecting available resources for the 3C389 PC Card, causing the 3C389 PC Card not to function. If you find that your 3C389 PC Card is not functioning, follow this procedure. 1 Click Start . 2 Go to the Settings men...

5-8 C HAPTER 5: T ROUBLESHOOTING Troubleshooting Windows NT (NDIS 3) Windows NT 3.51 and 4.0 use a point enabler called PCMCIA.SYS that is supplied with Windows NT. PCMCIA.SYS configures the Intel compatible socket controller with settings gleaned from the registry entry for the PC Card. Windows NT ...

Running the Diagnostics Program 5-9 The testing process might run as long as three minutes and can be exited at any time by pressing [Enter] or by removing the diskette and pressing [Esc]. Pressing [Esc] will cause the computer to reboot. Pressing [Enter] will end the test in progress and allow the ...

5-10 C HAPTER 5: T ROUBLESHOOTING Diagnostics Error Codes and Suggested Actions Initialization Error Codes Failure during PC Card initialization usually indicates a hardware error on the PC Card. Reboot your PC using the diagnostic diskette ( TokenDisk diskette #1 is a bootable diskette), and run th...

Running the Diagnostics Program 5-11 Open Errors Failure during the adapter open test might indicate that the PC Card is not properly configured to run on the network it is trying to open onto or that the PC Card is not properly configured for the system. The open test provides a return code and an ...

5-12 C HAPTER 5: T ROUBLESHOOTING Phases Errors Suggested Actions in Response to Open Errors When the following phase-error combination values are presented, they are the result of certain specific occurrences. Explanation of the occurrences follows with recommended actions listed. Table 5-6 lists t...

5-16 C HAPTER 5: T ROUBLESHOOTING Transmit Error Codes If you experience time-out errors during the on-ring test, try running the wrap test in the diagnostics. If the wrap test is completed successfully, but the on-ring test fails, it might indicate problems on the Token-Ring network that the NIC is...

A U SING A M EMORY M ANAGER If your PC comes with a memory manager preinstalled, or if you would like to use one, you must configure your PC so that the memory manager does not use the same memory as your 3C389 PC Card. If you have more than one 3C389 PC Card, you must reserve the memory needed for ...

A-2 A PPENDIX A: U SING A M EMORY M ANAGER For the point enabler, the required exclusions are shown in the following example (using EMM386, this is done using the X= parameter): For enhanced mode: DEVICE=C:\POINTTR.EXE SA RS=4 MMIO=D000 IRQ=9 SRAM=D000,4 WS=0 . . DEVICE=C:\DOS\HIMEM.SYS . . DEVICE=C...

Memory Managers with Card and Socket Services A-3 In addition, Card Services needs at least 4 KB excluded for its use. Remember, if you are using more than one 3C389 PC Card, the memory locations for the other 3C389 PC Cards must also be excluded. Card Services and memory managers typically do not t...

A-4 A PPENDIX A: U SING A M EMORY M ANAGER On a PC using memory range D0000-DFFFF DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF . . DEVICE=C:\PCMPLUS\PCMCS.EXE /WAIT=12 /ADDR=D0 /IRQ=9 IBM Card Services ■ The memory range used by 3C389 PC Cards must fall within the range specified by /MA. ■ The memory ...

C H OT -P LUGGABILITY AND S USPEND /R ESUME The Windows 95 (NDIS 3), DOS NDIS, DOS ODI, and OS/2 NDIS drivers support hot-pluggability and the suspend/resume capability. Hot-pluggability allows you to attach or detach the 3C389 PC Card cable from the PC Card while the PC is running. This has the sam...

C-2 A PPENDIX C: H OT -P LUGGABILITY AND S USPEND /R ESUME ■ Avoid hot-plugging a card when in a Windows for Workgroups environment. Your card does not have to be present when NET START is run. If you plan to access your network in your Windows session, insert your card before starting Windows. If y...

DOS ODI Hot-Pluggability and Suspend/Resume C-3 DOS ODI Hot-Pluggability and Suspend/Resume It is recommended that you use the NetWare Event Service Layer program (NESL.COM) for hot-plugging to work in this environment. Without this support, you should use the following procedure. Complete the follo...

D T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World...

D-2 A PPENDIX D: T ECHNICAL S UPPORT 3Com Bulletin Board Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach...

Online Technical Services D-3 troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers: Local access numbers are available within the following countries: 3ComForum on CompuServe Online...

D-4 A PPENDIX D: T ECHNICAL S UPPORT Support from Your Network Supplier If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware main...

D-6 A PPENDIX D: T ECHNICAL S UPPORT Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. T...

I NDEX Numbers 3Com Bulletin Board Service (3ComBBS) D-2 3Com sales offices D-43Com URL D-13ComFacts D-23ComForum D-3 A adapter open test 5-11autoset mode 1-6, 1-8 B bulletin board service D-2 C card services advantages 1-6description 1-5enabler 1-7hot plugging 2-2if using 2-1 Compaq PCs installing ...

3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: If a product does not operate as war...

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUS...

The user may find the following booklet prepared by the Federal Communications Commission helpful: The Interference Handbook This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of...