3Com 3C319 - Manual

vi 9 T ROUBLESHOOTING NIC I NSTALLATION 3C319 NIC LEDs 9-1 Using the Configuration and Diagnostic Program 9-2 Diagnostic Test Types 9-2 Group 1 Diagnostics 9-3 MMIO Register Write/Read Test 9-3 Boot PROM Test 9-3 AIP Checksum Test 9-3 Shared RAM Boundary/Domain Test 9-3 Shared RAM Write/Read Test 9-...

vii G LOSSARY I NDEX 3C OM C ORPORATION L IMITED W ARRANTY FCC C LASS B C ERTIFICATION S TATEMENT 3C OM E ND U SER S OFTWARE L ICENSE A GREEMENT

ix F IGURES 5-1 Main Menu 5-3 5-2 NIC Configuration Screen 5-5 7-1 3Com Class of Service Setup Screen 7-2 7-2 Initial Class of Service Additional Ranges Screen 7-4 7-3 Class of Service Additional Ranges Screen with Added Ranges 7-5 7-4 Class of Service Advanced Options Screen 7-6 7-5 3Com TokenLink ...

xi T ABLES 1 Notice Icons 2 2 Text Conventions 2 2-1 Initial Settings of Configuration Options 2-5 2-2 Installation Procedures for Supported Network Environments 2-7 5-1 3Com Mode Versus IBM Mode 5-4

A BOUT T HIS G UIDE About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for specific information. Introduction This guide describes how to install, configure, and troubleshoot the 3C319 TokenLink ® Velocity ™ ISA network interface card (NIC)....

2 A BOUT T HIS G UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. If you are looking for... Turn to... DynamicAccess Class of Service configuration procedures Chapter 7 Auto ring speed detection information Chapter 7 Manual installation procedures for miscel...

1 I NTRODUCTION The 3Com ® TokenLink ® Velocity ™ ISA network interface card (NIC) is a high-performance card for PCs with an Industry Standard Architecture (ISA) bus or Extended Industry Standard Architecture (EISA) bus. This NIC is referred to as the 3C319 NIC in this guide. High-Performance Featu...

1-2 C HAPTER 1: I NTRODUCTION For example, the 3C319 NIC begins writing the first portion of a data frame to the network before it has completed reading it from PC memory. Full-Duplex/Dedicated Token Ring Support Full-duplex/Dedicated Token Ring (DTR) is an enhancement to the IEEE 802.5 standard tha...

Other Features 1-3 ■ Promiscuous mode support for the Windows 95 and Windows NT NDIS miniport drivers. In promiscuous mode, the NIC receives and forwards all network packets that arrive, regardless of the node to which they are addressed. Applications such as Microsoft Systems Management Server requ...

1-4 C HAPTER 1: I NTRODUCTION ■ OS/2 version 1.x or later (Novell NetWare OS/2 Requester) ■ IBM OS/2 EE version 1.1 or later (IBM LAN Server/LAN Requester, Communications Manager) ■ MS-OS/2 version 1.x or later (Microsoft OS/2 LAN Manager) ■ IBM OS/2 Warp or OS/2 Warp Connect 100% IBM Compatibility ...

2 I NSTALLING THE 3C319 NIC This chapter describes how to install the TokenLink Velocity ISA NIC (Part No. 3C319) in an ISA or EISA PC and how to connect the PC to the network. Installation Requirements Installation of the 3C319 NIC requires the following: ■ An ISA- or EISA-bus PC with at least 640 ...

2-2 C HAPTER 2: I NSTALLING THE 3C319 NIC Safety Precautions WARNING: Personal computers operate with voltages that can be lethal. Before removing the cover, follow these steps to protect yourself and the PC. 1 Turn off the PC and unplug it. 2 Remove jewelry from your hands and wrists. 3 Use insulat...

Inserting the 3C319 NIC 2-3 3 Remove the 3C319 NIC from its antistatic container. 4 Inspect the 3C319 NIC for visible signs of damage. If you find a problem, immediately notify your authorized network supplier and the carrier that delivered the NIC. Complete the Product Registration Card and return ...

2-4 C HAPTER 2: I NSTALLING THE 3C319 NIC 3 Connect the other end of the cable to a network dual access unit (DAU), a multistation access unit (MAU), controlled access unit (CAU), or a token ring switch. The 3C319 NIC can operate in full-duplex mode when attached to a Dedicated Token Ring (DTR)-enab...

Before Configuring the NIC and Installing the Driver 2-5 If you require other settings, you must change them manually, as described in Chapter 5 , “Configuring the NIC Manually,” and then reboot. If your PnP PC does not detect and automatically configure the 3Com NIC, do not assume the NIC is defect...

Before Configuring the NIC and Installing the Driver 2-7 If you encounter problems during any step of the installation process, turn to Chapter 9 , “Troubleshooting NIC Installation,” for help. Table 2-2 Installation Procedures for Supported Network Environments Step NetWare DOS Client Windows 95 Wi...

3 I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY The 3Com AutoLink software utility automatically configures one 3C319 NIC and installs the DOS 16-bit ODI client network driver for NetWare 3.12 and 4.10 systems. This chapter describes running the AutoLink program. Disregard this chapter if you d...

3-2 C HAPTER 3: I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY Before Using the AutoLink Configuration Utility Make sure that the following steps have been performed before using the AutoLink configuration utility: ■ The NIC is installed in your DOS-based PC and is connected to the network. ■ Ne...

Running the AutoLink Program 3-3 1 Make a backup copy of the CONFIG.SYS file. Type: copy config.sys config.old [Enter] 2 Edit the memory manager device statement in the CONFIG.SYS file to exclude the memory range that the 3C319 NIC uses. The statement should be similar to the following: where X stan...

3-4 C HAPTER 3: I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY 3 To accept the terms and conditions, type: y To view the full text of the license agreement, press [F1]. 4 When the information screen appears, press [Enter] to continue. A status message appears, followed by a prompt for the ring s...

4-2 C HAPTER 4: I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 Before Installing the Driver Before you install the NDIS 4 driver, make sure that the 3C319 NIC is installed as described in Chapter 2 , and that Windows 95 is installed. Have the Windows 95 software accessible on diskettes, CD, or hard ...

Installing the NDIS 4 Driver for Windows 95 4-3 OSR2 Version of Windows 95 Some PCs are sold with a special Windows 95 version already installed. Windows 95 OEM Service Release 2 (OSR2) is version 950b of Windows 95. An OEM Service Release is an updated version of a Microsoft product for PC original...

Installing the NDIS 4 Driver for Windows 95 4-5 2 In the My Computer group, double-click the Control Panel icon. 3 In the Control Panel group, double-click the Network icon. 4 In the Network dialog box, click Add . 5 In the Select Network Component Type dialog box, double-click Adapter . 6 In the Se...

4-6 C HAPTER 4: I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 14 Remove TokenDisk diskette #2 from the floppy drive. 15 Click Yes to restart your PC to activate the driver. This concludes the procedure for installing the NDIS 4 driver for retail Windows 95 without PnP support. Auto ring speed detec...

Installing the NDIS 4 Driver for Windows 95 4-7 6 Verify that the Update Device Driver Wizard dialog box lists 3Com TokenLink Velocity ISA Adapter , and click Finish . Messages appear while files are being copied. The System Settings Change dialog box appears. 7 Remove TokenDisk diskette #2 from the...

5 C ONFIGURING THE NIC M ANUALLY This chapter describes how to configure the 3C319 NIC manually using the Configuration and Diagnostic Program on TokenDisk diskette #1. Use the procedures in this chapter if: ■ Your PC does not provide PnP configuration; the BIOS does not have a utility that recogniz...

5-2 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY Before Using the Configuration and Diagnostic Program To configure the 3C319 NIC, the NIC must be already installed in your PC and connected to the network, as described in Chapter 2 . The Configuration and Diagnostic Program is a DOS application that w...

Configuring the 3C319 NIC in a PC Without PnP Support 5-3 3 To accept the displayed terms and conditions, type: y To view the full text of the license agreement, press [F1]. The main menu appears, as shown in Figure 5-1 . Figure 5-1 Main Menu 4 Use the arrow keys to select Auto Configure 3Com ISA NI...

5-4 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY IBM mode is compatible with existing IBM drivers. Table 5-1 shows the differences between the modes. 6 Press [Enter]. After you have selected the configuration mode and ring speed, the configuration program automatically attempts to configure device par...

Changing Configuration Option Settings 5-5 Changing Configuration Option Settings PnP is enabled by default. You must disable PnP to configure the 3C319 NIC with the Configuration and Diagnostic Program. To disable PnP for the 3C319 NIC and change the configuration settings, follow these steps: 1 In...

5-6 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY 6 If you want to change other configuration option settings, use the arrow keys to select a setting and press [Enter]. You can use a mouse, provided a mouse driver is installed on your PC. In this case, click the setting you want. 7 Continue this proced...

Configuration Options 5-7 ■ I/O Base Address ■ BIOS/MMIO Address Location ■ Shared RAM Page Size and Address Range ■ Interrupt Request Level ■ Memory Mode ■ I/O Mode ■ IRQ Driver Type ■ AutoSwitch ■ Boot PROM ■ Zero Wait State Plug and Play (PnP) This option enables a PC with Plug and Play (PnP) sup...

5-8 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY 3Com mode increases the number of available IRQ channels from 4 to 8 and the number of I/O base addresses from 2 to 31. You can install up to six 3C319 NICs per PC. 3Com drivers are supplied on the TokenDisk diskettes to support these 3Com mode enhancem...

Configuration Options 5-9 If a system resource conflict continues, you may have to change the settings of other NICs or options that are in your PC. BIOS/MMIO Address Location There are 12 possible 8 KB blocks of PC memory that can be assigned for accessing the ROM area of the 3C319 NIC. The factory...

5-10 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY If a conflict exists, you may have to change the settings of other NICs or adapters that are in your PC. The 22 RAM address ranges are as follows, with the default in bold : Interrupt Request Level A 3C319 NIC can operate on one of four interrupt level...

Configuration Options 5-11 IRQ Driver Type —Provides a choice of IRQ signal drivers to the ISA bus. The level-sensitive type relies on the motherboard circuitry for reliable operation and allows shared interrupts. Edge triggering is a more robust technique because it is independent of motherboard ci...

6 I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT This chapter describes how to install the NDIS 4 driver for the TokenLink Velocity ISA (3C319) NIC in Windows NT environments. The NDIS 4 driver conforms to Microsoft’s latest NDIS 4.0 miniport specification and provides the following features: ■ Dyna...

6-2 C HAPTER 6: I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT Before Installing the Driver Before installing the driver, make sure that Windows NT is installed and that the following procedures have been completed: ■ The 3C319 NIC has been installed as described in Chapter 2 . ■ Plug and Play (PnP)...

Installing the NDIS 4 Driver for Windows NT 6-3 5 In the Add Network Adapter dialog box, scroll to the bottom of the Network Adapter Card selection list. Select <Other> Requires disk from manufacturer. 6 Click Continue . 7 Type the following path at the prompt: a:\ This path identifies the loc...

6-4 C HAPTER 6: I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT 5 In the Select Network Adapter dialog box, click Have Disk . The Insert Disk dialog box appears. 6 Insert TokenDisk diskette #2 in the floppy drive. 7 Type the following path and click OK : a:\ This path identifies the location of the N...

7 C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE This chapter describes enabling and configuring DynamicAccess Class of Service support for Windows 95 and Windows NT. The DynamicAccess Class of Service feature lets you select critical applications for high-priority network access. Class of Service...

7-2 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Finally, you must also have installed the appropriate applications that you want to prioritize. Activating Class of Service To select Class of Service applications in a Windows 95 or Windows NT environment, follow these steps: 1 In the...

Adding Class of Service Ranges and Protocols 7-3 3 Click the boxes next to the appropriate application names for which you want to activate Class of Service. For the NDIS 4 driver to recognize high-priority network traffic, it must know if a stream of network traffic was generated by a given applica...

7-4 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Figure 7-2 Initial Class of Service Additional Ranges Screen 2 Enter the beginning of the port or socket range for the application in the Range Start box. The range start should be a hexadecimal value with a maximum of four digits. 3 E...

Using Class of Service Advanced Options 7-5 For example, if only TCP/IP is installed, do not enter the socket range for IPX, as it will adversely affect driver performance. 5 Once the Range Start, Range End, and Protocol are entered press Add . The range is added to the list, as shown in Figure 7-3 ...

7-6 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Accessing Class of Service Advanced Options To access the advanced options, follow these steps: 1 To display the Class of Service Advanced Options screen, click the Advanced Options tab. The Class of Service Advanced Options screen app...

Using Class of Service Advanced Options 7-7 Class of Service Advanced Options Settings This section provides a detailed description of each Advanced Values field shown on the Class of Service Advanced Options screen ( Figure 7-4 ). The Advanced Options section of the Class of Service Advanced Option...

7-8 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE To prevent this problem, the driver uses a ratio value to periodically send out a low-priority packet (if one is waiting to be sent). For example, if a value of 1000 is entered, one low-priority packet would be sent for every 1000 high...

Auto Ring Speed Detection 7-9 The access paths for auto ring speed detection and DynamicAccess Class of Service through the Properties button are slightly different for Windows 95 and Windows NT. The following procedures describe the different paths. Using Windows 95 to Access Auto Ring Speed Detect...

7-10 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Using Windows NT to Access Auto Ring Speed Detection To access the auto ring speed detection option and DynamicAccess Class of Service applications in a Windows NT environment, follow these steps: 1 In the My Computer group, double-cl...

Setting a Locally Administered Network Address 7-11 Setting a Locally Administered Network Address The 3Com TokenLink Velocity ISA (3C319) Adapter dialog box ( Figure 7-5 ) lets you manually set a locally administered address (LAA). In most cases, you use a preset NIC address and leave this field bl...

8 M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS This chapter provides instructions for manually installing the following network software drivers: ■ NetWare DOS ODI client driver ■ NetWare server driver If you followed the procedures in Chapter 3 , “Installing NetWare DOS Clients Automatica...

Before Installing Drivers 8-3 TokenDisk Diskette #2 Contents TokenDisk diskette #2 contains the NDIS 4 miniport driver for Windows 95 and Windows NT. This driver is enabled for DynamicAccess Class of Service. Follow the instructions in Chapter 4 , “Installing a Network Driver for Windows 95 ,” or Ch...

8-4 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Figure 8-1 Main Menu with Driver Installation and Update Selected 4 Select Install Novell NetWare Driver, as shown in Figure 8-2 , and press [Enter]. Figure 8-2 Network Drivers Menu ESC=Cancel F1=Help TokenDisk-3C319 TokenLink Ve...

Installing the Client Driver for NetWare 8-5 5 When the NetWare Driver screen appears, select Copy DOS ODI Client Driver . 6 At the prompt, accept the \NWCLIENT directory as the default for the destination of the driver, or enter a new path. The NetWare driver and NET.CFG file are copied to your PC....

8-6 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Installing the OS/2 Network Driver for NetWare TokenDisk diskette #1 includes the Novell NetWare OS/2 ODI driver (\NWCLIENT\3CTOKEN.SYS). The \HELP\NWOS2ODI.TXT file includes instructions for installing this driver. Installing th...

Installing a Driver for Windows for Workgroups 8-7 Before Installing the Driver Before installing the driver, make sure that the following procedures have been completed: ■ The 3C319 NIC has been installed as described in Chapter 2 . ■ Plug and Play (PnP) has been manually disabled as described in C...

8-8 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Using IBM Drivers Since the 3C319 NIC is fully IBM-compatible you can use drivers for IBM 16/4 Token Ring Adapters. Obtain IBM token ring drivers for the 3C319 NIC in one of the following ways: ■ Copy the IBM 16/4 Token Ring Adap...

Using Remote Program Load (RPL) 8-9 ■ BIOS/MMIO address CC000 ■ IRQs 2, 3, 6, or 7 RPL is not supported on the 3C319 NIC in an EISA PC with the AutoSwitch function enabled. Before Using RPL To use RPL, enable the boot PROM feature on the NIC and use the procedures that follow. Refer to your network ...

8-10 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS 10 Type H to boot your PC from your local hard disk. Otherwise, the PC will boot from the network server. Disabling RPL To disable RPL, use the following procedure: 1 Boot your PC under DOS. 2 Insert the backup copy of TokenDisk...

9 T ROUBLESHOOTING NIC I NSTALLATION This chapter describes how to isolate and solve 3C319 NIC hardware and network cabling problems in the following sections: ■ 3C319 NIC LEDs ■ Using the Configuration and Diagnostic Program ■ Diagnostic Test Types ■ Troubleshooting Tips 3C319 NIC LEDs Light-emitti...

9-2 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION When the green LED (labeled “4”) is lit, it indicates that the 3C319 NIC is set to 4 Mbps speed and is correctly inserted into the token ring network. When the yellow LED (labeled “16”) is lit, it indicates that the 3C319 NIC is set to 16 Mbps and i...

Diagnostic Test Types 9-3 Group 1 Diagnostics Group 1 diagnostics test physical components, connectors, and circuitry of the 3C319 NIC as follows. MMIO Register Write/Read Test This test verifies that the PC can access the 3C319 NIC’s memory mapped I/O registers correctly. Boot PROM Test This test v...

9-4 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION Ring Operations Test This test assesses communication on the ring. The 3C319 NIC must be attached to the ring to run this test successfully. The 3C319 NIC also must be set to the correct ring speed. Note that this test always fails when you are usin...

9-6 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION 5 Press [Enter] to start the tests. Each test runs once unless you specify otherwise. The test results are displayed on the screen with “Passed” or “Failed” in the Results column. To run the tests continuously, select the Continuous option in the Te...

Troubleshooting Tips 9-7 For a description of these tests, refer to the online help in the diagnostic program. 3 Select OK and press [Enter]. The Run Tests Dialog box reappears ( Figure 9-3 ). 4 To run the tests, select Start and press [Enter]. Troubleshooting Tips If a diagnostic test fails, the 3C...

9-8 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION 4 Ensure that the settings (memory allocations, interrupts, etc.) for the 3C319 NIC do not conflict with other devices installed in the PC. See Table 2-1 for initial settings set by 3Com for configuration options. See Chapter 5 , “Configuring the NI...

Troubleshooting Tips 9-9 10 Try a different lobe cable. 11 Verify that you have the latest software drivers from the network vendor for the network operating system (NOS) that you are using. Press the [F1] key for Help information at any time during operation of the Configuration and Diagnostic Prog...

A S PECIFICATIONS This appendix provides specifications for: ■ Cabling ■ Pin assignments Cabling The 3C319 NIC supports industry-standard token ring cabling that meets IEEE 802.5 specifications. Use Category 3, 4, or 5 unshielded twisted-pair (UTP) or types 1 or 6 shielded twisted-pair (STP) cabling...

B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World...

B-2 A PPENDIX B: T ECHNICAL S UPPORT 3Com Bulletin Board Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach...

Online Technical Services B-3 3ComFacts Automated Fax Service 3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone usi...

B-4 A PPENDIX B: T ECHNICAL S UPPORT 3ComForum on CompuServe Online Service 3ComForum contains patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account. To use 3ComForum: 1 Log on to y...

Support from 3Com B-5 Support from 3Com If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office Telephone Numb...

Returning Products for Repair B-7 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To o...

G LOSSARY 3Com mode A mode of operation for the 3Com TokenLink Velocity ISA network interface card (NIC) that provides increased throughput and expanded configuration options. CAU Controlled access unit. Class of Service A 3Com DynamicAccess feature that helps to optimize network performance by lett...

2 G LOSSARY EISA Extended Industry Standard Architecture. Full-duplex A mode of operation in which a token ring station can simultaneously transmit and receive independent data streams. Dedicated transmissions occur between the station and switch; token passing no longer occurs. Hexadecimal A number...

G LOSSARY 3 Lobe All network components in a specific area that physically connect to a specific MAU or wiring hub. Lobe cable The section of cable that attaches a ring station or network device to a MAU or wiring hub. MAU Multistation access unit. NDIS Network Driver Interface Specification. A soft...

I NDEX Numbers 3C319 NIC configuring 5-2default settings 5-1inspecting 2-2 3Com Bulletin Board Service (3ComBBS) B-2 3Com mode 1-3, 5-3, 5-83Com sales offices B-53Com URL B-13ComFacts B-33ComForum B-43CTOKEN.COM 8-23CTOKEN.SYS 8-2, 8-63TRDIAG utility 8-8 A AIP Checksum Test 9-3Artisoft LANtastic/AI ...

3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: If a product does not operate as war...

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUS...

NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Refer to the manua...