Page 2 - Electromagnetic Compatibility Information
ii 3Com Corporation5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 3Com Corporation, 1997. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) with...
Page 4 - CE Notice
iv CE Notice Marking by the following symbol indicates compliance of this equipment with the EMC and Telecom Directives of the European Community. Such marking is indicative that this equipment meets or exceeds the following technical standards: ■ EN 55022 — Limits and methods of measurement of radi...
Page 5 - ONTENTS; Conventions 1
v C ONTENTS A BOUT T HIS G UIDE Conventions 1 1 I NSTALLING THE H ARDWARE Required Equipment 1-1Mounting 1-3 Rack-Mount Kit 1-3Installing on a Tabletop 1-3Stacking with Brackets 1-4Installing in a Rack 1-4 Cabling the Connectors 1-5 Cabling the LAN Connector (Models 323, 327, and 52x) 1-6Cabling the...
Page 6 - PGRADING
vi Connectors and Cables 2-3 Console Cables 2-3 PC Cable 2-4Terminal Cable 2-5Modem Cable 2-6 LAN Connectors and Cables 2-6 UTP Connector and Cable 2-6STP Connector and Cable 2-7Cabling Standards 2-8 Serial Cables 2-9 V.35 to V.35 DCE Cable (32x) 2-9V.35 to V.35 Direct Connect Cable (32x) 2-10UNIVER...
Page 7 - ISDN L; Online Technical Services B-1
vii A P ROVISIONING Y OUR ISDN L INE Ordering North American ISDN BRI Services A-1North American Switch Provisioning Tables A-3 AT&T 5ESS Switch A-4AT&T 5ESS Custom Switch A-5DMS 100 and National ISDN A-6Siemens EWSD Switch A-7 SPIDs A-7NT1s and Power Supplies A-8Ordering German ISDN BRI Ser...
Page 9 - II NETBuilder; Conventions; Table 1; Notice Icons; Information note
A BOUT T HIS G UIDE This guide includes complete hardware installation and cabling information for your SuperStack ® II NETBuilder ® bridge/router model 32x or 52x. This guide is for the following audience: ■ Inexperienced end users configuring their first internetworking device ■ Experienced networ...
Page 11 - Equipment Received and Equipment Needed; SuperStack II NETBuilder bridge/router
1 I NSTALLING THE H ARDWARE This chapter describes how to install your SuperStack II NETBuilder bridge/router. Required Equipment Table 1-1 lists the items you receive in the shipping carton and items you need to provide. Table 1-1 Equipment Received and Equipment Needed Shipping carton contents Sup...
Page 12 - To eliminate cable noise emission in excess of FCC; For serial connection, provide the following:; Equipment Received and Equipment Needed (continued)
1-2 C HAPTER 1: I NSTALLING THE H ARDWARE * The software is preinstalled in the flash memory drive of the bridge/router and automatically loads when you turn on the power. The software CD-ROM is for software recovery purposes only. WARNING: To eliminate cable noise emission in excess of FCC regulati...
Page 13 - Mounting; The rack-mount kit contains the following hardware:; Rack-Mount Kit Contents; Installing on a
Mounting 1-3 Mounting You can mount your bridge/router on a tabletop, stack it, or mount it in a rack. Rack-Mount Kit The rack-mount kit contains the following hardware: Figure 1-1 Rack-Mount Kit Contents Installing on a Tabletop If you plan to install your bridge/router on a tabletop, attach the ru...
Page 14 - Stacking with; Bottom bracket acts as a support
1-4 C HAPTER 1: I NSTALLING THE H ARDWARE Stacking with Brackets The stacking brackets can be used to securely stack several bridge/routers on a tabletop. Use the stacking brackets and the M4x8 mm panhead stacking screws shown in Figure 1-1. Installing in a Rack To install the bridge/router in a rac...
Page 15 - Cabling the Connectors; Using fewer than two screws to secure the brackets to the
Cabling the Connectors 1-5 2 Hold the chassis between the poles of the rack and attach the brackets to the rack using panhead screws (you must provide these screws). Tighten each screw securely. CAUTION: Using fewer than two screws to secure the brackets to the rack may cause the boundary router to ...
Page 16 - Cabling the LAN; For more information on AUI and 10BASE-T cables, refer to Chapter 2.; Cabling the ISDN; For more information on ISDN cables, refer to Chapter 2.; OR
1-6 C HAPTER 1: I NSTALLING THE H ARDWARE Cabling the LAN Connector (Models 323, 327, and 52x) This section applies to models 323, 327, and 52x only. You can use only one type of LAN connector on each bridge/router. The following figure shows how to cable a LAN connector. For more information on AUI...
Page 17 - Cabling the Serial; The serial connectors provide the following options:; Serial Connector Cabling Information
Cabling the Connectors 1-7 Cabling the Serial Connectors The serial connectors provide the following options: ■ The UNIVERSAL connector can be converted to a V.35, V.36, X.21, RS-449, or RS-232 connector. ■ All serial connectors can function in either DTE or DCE-like mode, which allows you to connec...
Page 18 - The following figures show how to cable the serial connectors.; IBM cluster; connect cable
1-8 C HAPTER 1: I NSTALLING THE H ARDWARE The following figures show how to cable the serial connectors. Models 32x (DTE mode) Models 32x (DCE-like mode) SERIAL UNIVERSAL (B) V.35 (A) RS-232 (C) B Link Active Fault C SYSTEM SuperStack II NETBuilder Status Run Fwd Power /Fault Load Test Console A RS-...
Page 20 - For system susceptibility protection, always leave the AC
1-10 C HAPTER 1: I NSTALLING THE H ARDWARE Attaching a Redundant Power System You can attach your SuperStack II bridge/router to a SuperStack II Redundant Power System (RPS). You will need to order the connecting cable (part number 3C8101) from 3Com. The following figure shows where to attach this c...
Page 21 - The Console port is a 9-pin male connector.; CONSOLE Port Configuration Settings
Connecting a PC, Terminal, or Modem 1-11 Connecting a PC, Terminal, or Modem Connect a PC running a terminal emulation program, a terminal, or a modem to the Console port on the SuperStack II bridge/router to configure the bridge/router software and review startup and system operation messages. To c...
Page 22 - Shutting Down
1-12 C HAPTER 1: I NSTALLING THE H ARDWARE Shutting Down If your SuperStack II system is not connected to an RPS, turn off the power by pressing the off (0) side of the power switch on the back panel. If your system is connected to an RPS, turn off the power by unplugging the RPS cable from the syst...
Page 23 - VERVIEW; Model Features; SuperStack II NETBuilder Model Features
2 O VERVIEW This chapter provides an overview of the SuperStack II NETBuilder bridge/router, including information on: ■ Model features ■ Chassis panels ■ LEDs ■ DIP switches ■ Hardware interrupt switch ■ Connectors and cables ■ Physical specifications Model Features Table 2-1 lists each SuperStack ...
Page 24 - Figur; Chassis Fr
2-2 C HAPTER 2: O VERVIEW Figur e 2-1 Chassis Fr ont Panels LAN 16Mb Active Fault UTP STP SERIAL UNIVERSAL (B) V.35 (A) RS-232 (C) B Link Active Fault C SYSTEM SuperStack II NETBuilder Status Run Fwd Power /Fault Load Test Console A Model 32x Model 52x STP connector Console connector UNIVERSAL conne...
Page 25 - Chassis Back Panel; LEDs; Use only a nonconductive object such as a plastic stylus to; Console Cables; To eliminate cable noise emission in excess of FCC Part 15,
LEDs 2-3 Figure 2-2 Chassis Back Panel LEDs See “LED Meanings” on page 4-3 for a complete description of the SuperStack II bridge/router LEDs. Hardware Interrupt Switch The hardware interrupt switch is located on the left side of the bridge/router (when facing the front panel). It is recessed into a...
Page 26 - PC Cable; Name Abbr Pin Pin Abbr Name
2-4 C HAPTER 2: O VERVIEW PC Cable Figure 2-3 shows the pinouts for a 9-pin female to 9-pin female PC cable. A null modem-type cable may be used. Figure 2-3 9-pin to 9-pin PC Cable (Null Modem-Type) 5 4 3 2 1 9 8 7 6 5 4 3 2 1 9 8 7 6 Name Abbr Pin Pin Abbr Name 9-pin female connector 9-pin female c...
Page 27 - Connectors and Cables; Terminal Cable
Connectors and Cables 2-5 Terminal Cable Figure 2-4 shows the pinouts for a 9-pin female to 25-pin terminal cable. A null modem-type cable may be used. Figure 2-4 9-pin to 25-pin Terminal Cable (Null Modem-Type) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 5 4 3 2 1 9 8 7 6 Name...
Page 28 - Modem Cable
2-6 C HAPTER 2: O VERVIEW Modem Cable Figure 2-5 shows the pinouts for a 9-pin female to 25-pin male modem cable. A straight-through-type cable may be used. Figure 2-5 9-pin to 25-pin Modem Cable (Straight-Through-Type) LAN Connectors and Cables The bridge/router has two token ring connectors. Only ...
Page 29 - STP Connector and Cable; UTP Cable Types, MAUs, and Emissions Compliance; STP
Connectors and Cables 2-7 STP Connector and Cable The following figure shows the pinouts of the STP connector (DB-9). The connector bodies connect the cable shield to chassis ground. Table 2-2 lists cable types, multistation access units (MAUs), and emissions classes compatible with the STP connecto...
Page 30 - Auxiliary +5 volt power is available on the STP; Cabling Standards; IBM cabling guidelines; Auxiliary Pin Use; Ground pins; Maximum Workstations on a Token Ring Network
2-8 C HAPTER 2: O VERVIEW Auxiliary Power. Auxiliary +5 volt power is available on the STP connector for specialty powered MAUs, powered port expanders, or signal conversion devices such as token ring STP-to-fiber optic transceivers. To use the auxiliary power pins, follow the guidelines in Table 2-...
Page 31 - Serial Cables; The following cables can be used with the serial port connectors.; Name Abbr Pin Pin Abbr Name; To DCE
Connectors and Cables 2-9 Serial Cables The following cables can be used with the serial port connectors. V.35 to V.35 DCE Cable (32x) This straight-through cable connects the V.35 port on a bridge/router to a standard V.35 DCE device. Figure 2-6 V.35 Straight-Through Cable 3Com does not sell this c...
Page 32 - Com does not sell this cable.
2-10 C HAPTER 2: O VERVIEW V.35 to V.35 Direct Connect Cable (32x) This cable connects a V.35 port of the bridge/router to a V.35 port of an SNA legacy device. Figure 2-7 V.35 to V.35 Direct-Connect Cable 3Com does not sell this cable. B F L R V Z DD JJ NN D J N T X BB FF LL C H M S W A EE KK A E K ...
Page 33 - Figure 2-8 shows the pin assignments of the V.35 adapter cable.; UNIVERSAL to V.35 Adapter Cable; Abbr
Connectors and Cables 2-11 UNIVERSAL to V.35 Adapter Cable To connect a SuperStack II bridge/router to a V.35 DCE device, cable the UNIVERSAL connector using a V.35 adapter cable. Figure 2-8 shows the pin assignments of the V.35 adapter cable. When constructing your own V.35 adapter cables, the requ...
Page 34 - UNIVERSAL to V.35 Direct Connect Cable
2-12 C HAPTER 2: O VERVIEW UNIVERSAL to V.35 Direct Connect Cable This cable connects a UNIVERSAL port on the bridge/router to the V.35 port on an SNA legacy device. Figure 2-9 UNIVERSAL to V.35 Direct Connect Cable You can order this cable from 3Com (part number 3C8135). B F L R V Z DD JJ NN D J N ...
Page 35 - Figure 2-10 shows the pin assignments of the V.36 adapter cable.; UNIVERSAL to V.36 Adapter Cable; Pin; 7-pin female connector
Connectors and Cables 2-13 UNIVERSAL to RS-449/V.36 DCE Cable To connect a SuperStack II bridge/router to a V.36 DCE device, cable the UNIVERSAL connector using a V.36 adapter cable. Figure 2-10 shows the pin assignments of the V.36 adapter cable. When constructing your own V.36 adapter cables, the ...
Page 37 - UNIVERSAL to RS-232 DCE Cable; Name Abbr Pin Pin Abbr Name; 5-pin male connector
Connectors and Cables 2-15 UNIVERSAL to RS-232 DCE Cable This cable connects the UNIVERSAL port on a SuperStack II NETBuilder bridge/router to an RS-232 interface on a DCE device. Figure 2-12 UNIVERSAL to RS-232 DCE Cable You can order this cable from 3Com (part number 3C8023). 1 2 3 4 5 6 7 8 9 10 ...
Page 38 - UNIVERSAL to RS-232 Direct Connect Cable
2-16 C HAPTER 2: O VERVIEW UNIVERSAL to RS-232 Direct Connect Cable This cable connects the UNIVERSAL port on the bridge/router to the RS-232 port on an SNA legacy device. Figure 2-13 UNIVERSAL to RS-232 Direct-Connect Cable You can order this cable from 3Com (part number 3C8123). 1 2 3 4 5 6 7 8 9 ...
Page 39 - Name Abbr Pin Pin Abbr Name
Connectors and Cables 2-17 RS-232 to RS-232 DCE Cable This straight-through cable connects the RS-232 port on a SuperStack II bridge/router to a standard RS-232 DCE device. Figure 2-14 shows the pin assignments of the RS-232 cable. Figure 2-14 RS-232 Straight-Through Cable 3Com does not sell this ca...
Page 41 - Figure 2-16 shows the pin assignments of the X.21 adapter cable.; UNIVERSAL to X.21 Adapter Cable
Connectors and Cables 2-19 UNIVERSAL to X.21 Adapter Cable If you want to connect any of the SuperStack II bridge/routers documented in this guide to an X.21 DCE device, cable the connector marked UNIVERSAL using an X.21 adapter cable. Figure 2-16 shows the pin assignments of the X.21 adapter cable....
Page 42 - For installations where; ISDN Cable; ISDN Cable Pinouts
2-20 C HAPTER 2: O VERVIEW When constructing your own X.21 adapter cables, the required cable type is equivalent to Belden part number 9839. Cable length is limited to CCITT standard V.11 Appendix I.2. You can order the X.21 adapter cable from 3Com (part number 3C8021). X.21 European Connector Compl...
Page 43 - Physical Specifications; Environmental Requirements for Model 32x and 52x Bridge/Routers
Physical Specifications 2-21 Physical Specifications Table 2-7 provides the environmental requirements of model 32x and 52x bridge/routers. Table 2-7 Environmental Requirements for Model 32x and 52x Bridge/Routers Parameter Minimum Requirement Maximum Requirement Temperature Operating 5 ° C 40 ° C N...
Page 45 - If you install the flash memory upgrade and then remove it; Remove these two screws
3 U PGRADING M EMORY The following memory upgrades are available from 3Com for your bridge/router: ■ 4 MB (3C8104) flash memory ■ 4 MB DRAM (3C8040) Complete the following sections to install flash memory or DRAM in your SuperStack II bridge/router. CAUTION: If you install the flash memory upgrade a...
Page 46 - Make sure you do not accidentally alter the dip switch; Installing Memory; To install the flash memory and/or DRAM SIMM, follow these steps:; Do not force; the SIMM. It can be installed in only one direction.; Flash slot
3-2 C HAPTER 3: U PGRADING M EMORY CAUTION: Make sure you do not accidentally alter the dip switch settings when you remove the cover. Installing Memory To install the flash memory and/or DRAM SIMM, follow these steps: 1 With the chips facing toward the back of the bridge/router, place the silver co...
Page 49 - ROUBLESHOOTING; SuperStack II; SYSTEM
4 T ROUBLESHOOTING This chapter describes troubleshooting using the LEDs on the front panel of the system. If the Power/Fault LED appears yellow at any time during the startup process, the bridge/router has encountered a problem during system test or system software load. If the Power/Fault LED appe...
Page 50 - System Self-test Errors; EEPROM checksum test failed.; System Software Load Errors
4-2 C HAPTER 4: T ROUBLESHOOTING Troubleshooting During the Test Phase When a problem occurs during the test phase, the Status LEDs light in a particular pattern. Table 4-1 shows the Status LED pattern, the problem associated with that pattern, and the action to take. Troubleshooting During the Load...
Page 51 - LED Meanings; Write to Flash File System failed.; Status LEDs
LED Meanings 4-3 LED Meanings Table 4-3 provides the meanings for the lit LEDs on a SuperStack II bridge/router. On On On On On Yellow Write to Flash File System failed. Call your network supplier for assistance. Table 4-2 System Software Load Errors (continued) Status LEDs 1 2 3 4 Load LED Power/Fa...
Page 52 - Symptom; The LAN LEDs are doing the following:
4-4 C HAPTER 4: T ROUBLESHOOTING Troubleshooting the Token Ring Connection This section is not applicable to model 320. Table 4-4 summarizes problems that can occur with a token ring connection and what action you can take. Table 4-4 Troubleshooting the Token Ring Connection (Models 327 and 527 only...
Page 53 - Troubleshooting the Token Ring Connection; or; External device may have blown the fuse of the system.
Troubleshooting the Token Ring Connection 4-5 Path 1 is up, but the system does not appear to be communicating with other network devices. The system may have attempted to enter the token ring at the wrong speed. Check the setting of the ring speed for path 1 (SHow !1 -PATH BAud). Make sure that the...
Page 54 - The MAC address on the network is in noncanonical format.
4-6 C HAPTER 4: T ROUBLESHOOTING If you experience a problem or receive an error message that is not documented in Table 4-4, contact your network supplier. The MAC address of the system does not appear on the token ring network. The MAC address on the network is in noncanonical format. The MAC addr...
Page 55 - INE; Call the telephone company and ask for the ISDN representative.
A P ROVISIONING Y OUR ISDN L INE This appendix provides North American (U.S. and Canada) and German provisioning information for the SuperStack II NETBuilder bridge/routers and boundary routers using an Integrated Services Digital Network (ISDN) line with a basic rate interface (BRI). If your ISDN l...
Page 56 - Number of ISDN Phone Numbers.
A-2 A PPENDIX A: P ROVISIONING Y OUR ISDN L INE 6 If desired, ask for an NT1 to connect your SuperStack II bridge/router to the ISDN line. (You can also purchase an NT1 from a reseller.) 7 Fill out the ISDN Information Sheet: Ask for the following information: ■ ISDN Switch Type. Ask the representat...
Page 57 - North American Switch Provisioning Tables; DMS 100 and National ISDN
North American Switch Provisioning Tables A-3 Your telephone company gives you the phone number and SPID number after it installs your line. If your telephone company has the IOC for a SuperStack II bridge/router or boundary router, you do not need to complete step 8. 8 Provide provisioning informat...
Page 58 - Ordering ISDN Service for an AT&T 5ESS Switch
A-4 A PPENDIX A: P ROVISIONING Y OUR ISDN L INE AT&T 5ESS Switch To order ISDN service for an AT&T 5ESS switch, provide the telephone company with the information in Table A-1. Table A-1 Ordering ISDN Service for an AT&T 5ESS Switch Required Information Specification Line type National I...
Page 59 - Switch; Ordering ISDN Service for an AT&T 5ESS Custom Switch
North American Switch Provisioning Tables A-5 AT&T 5ESS Custom Switch To order ISDN service for an AT&T 5ESS custom switch, provide the telephone company with the information in Table A-2. A point-to-point configuration on a SuperStack II bridge/router or boundary router is selected by setti...
Page 60 - National ISDN; Ordering ISDN Service for a DMS 100 Switch
A-6 A PPENDIX A: P ROVISIONING Y OUR ISDN L INE DMS 100 and National ISDN To order ISDN service for a DMS 100 or National ISDN switch, provide the telephone company with the information in Table A-3. Table A-3 Ordering ISDN Service for a DMS 100 Switch Required Information Specification Line type DM...
Page 61 - Siemens EWSD; SPIDs; Ordering ISDN Service for a Siemens EWSD Switch
SPIDs A-7 Siemens EWSD Switch To order ISDN service for a Siemens EWSD switch, provide the phone company with the information in Table A-3. SPIDs When you request services, you may also need the following information about SPIDs and other service attributes: ■ Request multipoint, initializing termin...
Page 62 - Do not; request supplementary services, such as autohold or
A-8 A PPENDIX A: P ROVISIONING Y OUR ISDN L INE ■ The SPID numbers must be unique. The 2-digit TID can be any number from 0 to 62. The TID has no effect on the operation of the SuperStack II bridge/router, but it is a necessary part of the SPID that the bridge/router uses to gain access to the ISDN ...
Page 63 - Ordering German ISDN BRI Services; At the top of the form, select “Neuanschluß.”
Ordering German ISDN BRI Services A-9 Not all NT1s provide phantom power; for example, the AMI NT1 from AT&T does not. If you connect the SuperStack II bridge/router to an NT1 that does not provide phantom power, you must turn off phantom power detection before you can dial successfully. Turn of...
Page 65 - World Wide Web site; automated fax service; World Wide Web Site; NetAge; Com Bulletin Board
B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World...
Page 66 - Access by Analog Modem; Country
B-2 A PPENDIX B: T ECHNICAL S UPPORT Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Access by Digital Modem ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. T...
Page 67 - Support from Your Network Supplier; ComForum on; Log on to CompuServe.; go threecom; Diagnostic error messages
Support from Your Network Supplier B-3 Local access numbers are available within the following countries: 3ComForum on CompuServe Online Service 3ComForum is a CompuServe-based service containing patches, software, drivers, and technical articles about all 3Com products, as well as a messaging secti...
Page 68 - Support from 3Com
B-4 A PPENDIX B: T ECHNICAL S UPPORT Support from 3Com If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office...
Page 69 - Returning Products for Repair; Latin America
Returning Products for Repair B-5 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To o...
Page 71 - NDEX; Numerics
I NDEX Numerics 3Com Bulletin Board Service (3ComBBS) B-1 3Com sales offices B-4 3Com URL B-1 3ComFacts B-2 3ComForum B-3 A AT&T 5ESS switch custom, ordering A-5 standard, ordering A-4 auxiliary power 2-8 B back panel 2-3 bulletin board service B-1 C cables console 2-3 ISDN 2-20 modem 2-6 PC 2-4...
Page 75 - Com Corporation; IMITED
3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: If a product does not operate as war...
