Page 2 - Com Corporation
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 2004, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written p...
Page 3 - ONTENTS; Conventions 5
C ONTENTS A BOUT T HIS G UIDE Conventions 5 I NTRODUCING THE R OUTER 3000 F AMILY Router 3012 7Router 3013 and Router 3015 10Router 3016 and Router 3018 14 I NSTALLING THE R OUTER Preparing to Install the Router 19Mounting the Router on a Vertical Surface 22Installing the Router on a Workbench 23Con...
Page 5 - BOUT; This guide describes the 3Com; Conventions; Screen
Conventions 5 A BOUT T HIS G UIDE This guide describes the 3Com ® Router 3000 Family of routers and how to install hardware, configure and boot software, and maintain software and hardware. This guide also provides troubleshooting and support information for your router. This guide is intended for t...
Page 6 - Words in; bold
6 C HAPTER : A BOUT T HIS G UIDE Words in italics Italics are used to: Emphasize a point. Denote a new term at the place where it is defined in the text. Identify menu names, menu commands, and software button names. Examples: From the Help menu, select Contents . Click OK . Words in bold Boldface t...
Page 7 - Figure 1
1 I NTRODUCING THE R OUTER 3000 F AMILY Routers in the 3Com ® Router 3000 Family provides the following types of ports: ■ Ethernet port ■ Synchronous/asynchronous serial port ■ Auxiliary (AUX) port ■ ISDN BRI S/T and U port ■ CT1/PRI port ■ E1/CE1/PRI port These features allow you to combine the var...
Page 8 - Figure 2 illustrates the back panel of the Router 3012.; System Specifications; Table 3 lists system specifications for the Router 3012.; LEDs
8 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Figure 2 illustrates the back panel of the Router 3012. Figure 2 Back Panel of the Router 3012 System Specifications Table 3 lists system specifications for the Router 3012. LEDs Table 4 lists and describes the LEDs on the front panel of the Router...
Page 9 - Table 5 lists attributes of the console port.; AUX Port; Table 6 lists attributes of the AUX por
Router 3012 9 Port Attributes The Router 3012 provides a console port, an AUX port, a 10/100M Ethernet port and a synchronous/asynchronous serial port. The attributes of these ports are described in the following sections. Console Port Table 5 lists attributes of the console port. AUX Port Table 6 l...
Page 10 - Ethernet Port; Table 7 lists attributes of the Ethernet port.; Synchronous/Asynchronous Serial Port; Table 8 lists attributes of the serial port.
10 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Ethernet Port Table 7 lists attributes of the Ethernet port. Synchronous/Asynchronous Serial Port Table 8 lists attributes of the serial port. Router 3013 and Router 3015 The Router 3013 and Router 3015 offer ISDN BRI support. The Router 3013 has ...
Page 11 - Figure 3; Figure 4 illustrates the back panel of the Router 3013 and 3015.; Figure 4; Table 9
Router 3013 and Router 3015 11 Figure 3 Router 3013 and Router 3015 Figure 4 illustrates the back panel of the Router 3013 and 3015. Figure 4 Back Panel of the Router 3013 and Router 3015 System Specifications Table 9 lists system specifications for the Router 3013 and Router 3015. Power LED 100M Et...
Page 12 - Table 11 lists attributes of the console port.
12 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY LEDs Table 10 lists and describes the LEDs on the front panel of the Router 3013 and Router 3015. Port Attributes The Router 3013 provides a console port, an AUX port, a 10/100M Ethernet port, a synchronous/asynchronous serial port, and an ISDN S/...
Page 13 - Table 12 lists attributes of the AUX por; Table 13 lists attributes of the Ethernet port.; Table 14 lists attributes of the serial port.
Router 3013 and Router 3015 13 AUX Port Table 12 lists attributes of the AUX por t . Ethernet Port Table 13 lists attributes of the Ethernet port. Synchronous/Asynchronous Serial Port Table 14 lists attributes of the serial port. Table 12 Attributes of the AUX Port Attribute Description Connector RJ...
Page 14 - ISDN S/T and ISDN U Ports; Table 15 lists attributes of the ISDN S/T and ISDN U ports.
14 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY ISDN S/T and ISDN U Ports Table 15 lists attributes of the ISDN S/T and ISDN U ports. Router 3016 and Router 3018 Figure 5 illustrates the Router 3016. Figure 5 Router 3016 Figure 6 illustrates the back panel of the Router 3016. Protocols PPP MP L...
Page 15 - Figure 6; Figure 7 illustrates the Router 3018.; Figure 7; Figure 8 illustrates the back panel of the Router 3018.; Figure 8; Item
Router 3016 and Router 3018 15 Figure 6 Back Panel of the Router 3016 Figure 7 illustrates the Router 3018. Figure 7 Router 3018 Figure 8 illustrates the back panel of the Router 3018. Figure 8 Back Panel of the Router 3018 System Specifications Table 16 lists system specifications for the Router 30...
Page 16 - Table 18 lists attributes of the console port.
16 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY LEDs Table 17 lists and describes the LEDs on the Router 3016 and Router 3018. Port Attributes The Router 3016 provides a console port, an AUX port, a 10/100 Mbps Ethernet port, and a CT1/PRI port. The Router 3018 provides a console port, an AUX p...
Page 17 - Table 19 lists attributes of the AUX por; Table 20 lists attributes of the Ethernet port.
Router 3016 and Router 3018 17 AUX Port Table 19 lists attributes of the AUX por t . Ethernet Port Table 20 lists attributes of the Ethernet port. CT1/PRI and E1/CE1/PRI Ports Table 21 lists attributes of the CT1/PRI and and E1/CE1/PRI ports. Baud rate 9.6 to 115.2 kbps (the default is 9.6 kbps) Ser...
Page 18 - Attribute
18 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Operating mode Channelized T1 Fractional T1 ISDN PRI E1 Channelized E1 Fractional E1 ISDN PRI Services Backup Terminal access ISDN Protocols PPP MP HDLC LAPB X.25 (ITU-T X series Recommendations) Frame Relay Q.921 Q.931 Q.SIG Table 21 Attributes o...
Page 19 - Safety Warnings
2 I NSTALLING THE R OUTER There are two ways you can install your router: ■ On a vertical surface ■ On a workbench The following sections describe how to prepare and install your router: ■ Preparing to Install the Router ■ Mounting the Router on a Vertical Surface ■ Installing the Router on a Workbe...
Page 20 - To prevent damage caused by the static electricity, insure that:; Temperature
20 C HAPTER 2: I NSTALLING THE R OUTER ■ During the installation, wear an ESD (Electro-Static Discharge) preventive wrist strap and ESD-preventive gloves. See “Static Electricity” on page 20 for additional information on ESD prevention. 3Com recommends that you use an uninterrupted power supply (UPS...
Page 21 - Preparing to Install the Router; Electromagnetic Discharge
Preparing to Install the Router 21 ■ The equipment room is dust-proof ■ Adequate temperature and humidity conditions prevail ■ The operator wears the ESD-preventive wrist strap, ESD-preventive gloves and ESD-preventive clothes while handling the circuit board. ■ The dismantled circuit board is place...
Page 22 - Figure 9; The Bottom of the Router
22 C HAPTER 2: I NSTALLING THE R OUTER ■ Ethernet cable ■ Console cable ■ AUX cable ■ Power supply, power cord, and chassis ground wire ■ Equipment A router Ethernet 10/100BASE-T Hub or LAN switch Channel service unit/data service unit (CSU/DSU) or other data communications equipment (DCE) equipment...
Page 23 - You can install any Router 3000 on a workbench.; Connecting the PGND; Connect the input end of the power supply to the AC power outlet.
Installing the Router on a Workbench 23 Figure 10 Mounting the Router on a Vertical Surface Installing the Router on a Workbench You can install any Router 3000 on a workbench. To install the router on a workbench, take the following precautions: ■ Ensure that the workbench is smooth and stable. ■ L...
Page 25 - Connecting the Router to the WAN; Connecting the AUX; damage the router or the remote device.
Connecting the Router to the WAN 25 To connect the Ethernet cable: 1 Turn off power to the router. 2 Select the Ethernet cable. When connecting the router with a PC or a router, use the crossover network cable. When connecting the router to a hub or a LAN switch, use the straight-through network cab...
Page 26 - Connecting to the; Identify the mark on the CT1/PRI port. Plugging the connector in
26 C HAPTER 2: I NSTALLING THE R OUTER Nine types of serial port cables are available. However, these cables are optional and you must select the proper one based on your requirements when you purchase the router. All these types of cables have a DB-50 adapter at the router end. For pinout details o...
Page 27 - Verifying the Installation; Connecting to the ISDN; Identify the router model and the ISDN BRI mark on the port when
Verifying the Installation 27 Connecting to the ISDN BRI Port The Router 3013 router has an ISDN S/T port and the Router 3015 router has an ISDN U port. These routers perform data transfer in 2B+D mode and support both ISDN dial-up and leased line. See Table 15 on page 14 for the ISDN port attribute...
Page 29 - Local Configuration Through the Console Port; To set terminal parameters:
3 B OOTING AND C ONFIGURING THE R OUTER During the initial configuration of the router, you can use only the console or AUX port. This chapter describes how to connect the router to a local or remote console terminal and how to set parameters at the console terminal. Connecting the Router to a Local...
Page 30 - Connection Description Dialog Box; Name; Connect To Dialog Box; Connect using
30 C HAPTER 3: B OOTING AND C ONFIGURING THE R OUTER Figure 14 Connection Description Dialog Box 2 Enter the name of the new connection in the Name field and click OK. The Connect To dialog box, shown in Figure 15 displays. Figure 15 Connect To Dialog Box 3 Select the serial port for the connection ...
Page 33 - Powering on the Router; Before switching on the power, locate the power-off switch in the; Checking and Operating; Connect Dialog Box; Enter; Startup Process; Booting
Powering on the Router 33 Powering on the Router Before you power on the router, verify that: ■ The connection between the power cord and ground wire is secure ■ The voltage of the power supply complies with the requirement of the router ■ The console cable is correctly connected to either the PC or...
Page 35 - Configuration Fundamentals of the Router; SNMP Management; snmp-agent trap enable; Command Line Interface
Configuration Fundamentals of the Router 35 3 Configure the WAN port of the router: ■ Configure the physical operating parameters (the operating mode of the serial port, baud rate, and synchronous clock) of the port according to the transmission medium of the WAN. For the dial-up port, you need to c...
Page 37 - The Router 3000 supports three types of software file:; Accessing the Boot
4 M AINTAINING THE R OUTER Software Maintenance The Router 3000 supports three types of software file: ■ BootROM program files ■ Application files ■ Configuration files This chapter describes the configuration methods you can use to upgrade, upload and download configuration files and application fi...
Page 38 - Downloading; Download application program with Xmodem
38 C HAPTER 4: M AINTAINING THE R OUTER Enter the Boot ROM password, if there is one, and press Enter . The Boot menu displays: Boot Menu: 1: Download application program with XMODEM 2: Download application program with TFTP 3: Clear application password 4: Clear configuration 5: Start up and ignore...
Page 39 - Software Maintenance; Browse; Send File Dialog Box; Protocol; Xmodem File Send Dialog Box
Software Maintenance 39 7 Select Browse in the Send File dialog box, shown in Figure 20, and select the application you want to download. Figure 20 Send File Dialog Box 8 In the Protocol dropdown menu, select Xmodem . 9 Click Send . The system displays the Xmodem file send dialog box, shown in Figur...
Page 40 - To upgrade the Boot ROM by using Xmodem:; Please input bootrom password; The terminal displays the following menu:; : Download BootRom program; Install the TFTP Server on the PC.
40 C HAPTER 4: M AINTAINING THE R OUTER 10 Restore the baud rate of the console terminal to 9600bps and repeat the disconnection and reconnection of the terminal. Downloading BootROM with the Xmodem Protocol To upgrade the Boot ROM by using Xmodem: 1 Power on the router start the POST, and press Ctr...
Page 41 - Configuring the Router
Software Maintenance 41 7 Depending on your TFTP server interface, click on the appropriate icon or button, to set the path for the application on your system. Configuring the Router 1 Enter the TFTP configuration status. 2 Boot the router and press N immediately when Booting displays on the screen....
Page 42 - Download the Application Program Through; Please start TFTP server then press ENTER key to get started; Press ENTER key to reboot the system.; Creating a Local FTP Upload/Download Configuration
42 C HAPTER 4: M AINTAINING THE R OUTER Upgrading the Application To upgrade the application: 1 Boot the system normally. 2 Press Ctrl+B within 5 seconds of the prompt that tells you to do so. 3 Enter the BootROM password, if necessary. 4 Enter 2 at the Boot menu, to select Download the Application ...
Page 43 - local-user user password simple 123 service-type ftp
Software Maintenance 43 The IP addresses of the PC network port and of the router’s Ethernet port must be on the same segment. 4 Copy the application program files to a path, the default is C:\version. Creating a Remote FTP Upload/Download Configuration Figure 24 illustrates a remote FTP upload/down...
Page 44 - put; Creating a New Router
44 C HAPTER 4: M AINTAINING THE R OUTER 220 FTP server ready on R3000 at User(10.110.10.10:(none)): 3 Use the username and password that have already been set on the router to log on to the FTP server. User(10.110.10.10:(none)): user 331 Password required for ftp Password: 230 User ftp logged in ftp...
Page 45 - indicates the user name,; Execute the; save; command after modifying the user password to save the; quit
Software Maintenance 45 In this example, user indicates the user name, 123 indicates the new user password. [R3000] quit [R3000] save 6 Execute the save command after modifying the user password to save the change. [R3000] quit [R3000] save If the Boot ROM password for the router is lost, contact yo...
Page 46 - Observe the following precautions when maintaining your router; Opening the Cover of; Removing the Screws from the Bottom of the Router Chassis
46 C HAPTER 4: M AINTAINING THE R OUTER Maintaining Router Hardware In preparation for the maintenance of your router hardware, have the following tools: ■ Phillips screwdriver ■ ESD-preventive wrist strap and ESD-preventive glove ■ Static shielding bag ■ Chip extractor CAUTION: Observe the followin...
Page 47 - Maintaining Router Hardware; Replacing the Boot ROM; Boot ROM Location; Use a chip extractor to replace the Boot ROM.; Closing the Router
Maintaining Router Hardware 47 Replacing the Boot ROM When a Boot ROM is damaged or when data becomes corrupted because of a software failure and cannot be corrected, the Boot ROM should be replaced. Router 3000 Boot ROMs are located at the same position on the mainboard, as shown in Figure 26. Figu...
Page 49 - ROUBLESHOOTING; The Power LED is Off.; Do not plug in or unplug the power cord when the power is on. After
5 T ROUBLESHOOTING The Power LED is Off. If the power LED is off, verify that: ■ The power switch of the router is turned on. ■ The power supply switch is turned on. ■ The power cord of the router is connected properly. ■ The power supply suits the requirement of the router. CAUTION: Do not plug in ...
Page 50 - Terminal emulation: VT100
50 C HAPTER 5: T ROUBLESHOOTING Illegible Characters Display on the Terminal after Power-On If the system operates normally after the system runs the POST, the start-up information is displayed on the console terminal. If the configuration system has a fault, the terminal may display only illegible ...
Page 51 - Console Cable; Figure 27 illustrates the console cable.; AUX Cable; Console Cable Pinouts; Signal Direction DB-25
A O PTIONAL C ABLE S PECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 series routers. Pins that are not described in the following tables are not connected. Console Cable Figure 27 illustrates the console cable. Figure 27 Console Cable A...
Page 52 - Figure 28 illustrates the AUX cable.; Ethernet Cable; AUX Cable Pinouts
52 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 28 illustrates the AUX cable. Figure 28 AUX Cable Assembly Table 26 describes the AUX cable pinouts. Ethernet Cable The Ethernet cable uses an RJ-45 connector and category 5 twisted pair cable. The Router 3000 series routers provide a fixed 10/1...
Page 53 - Table 27 describes straight-through network cable pinouts.; Serial Port Cable; Signal
Serial Port Cable 53 LAN Switch. Straight-through network cables are delivered along with the router. ■ Crossover network cable — The sequences of the wires crimped at the RJ-45 connectors of the two ends are different. The cable is used in the connection between the terminal device, such as a PC or...
Page 54 - Synchronous and; The baud rate should not exceed 64 Kbps when the V.24 cable; DTE and DCE mode; Figure 30 illustrates the V.24 DTE cable; Type of Interface
54 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Synchronous and Asynchronous mode V.35 and V.24 (EIA/TIA-232) standards support synchronous operating mode, while only V.24 (EIA/TIA-232) standard supports the asynchronous operating mode. The maximum transmission distance and baud rate of the signal v...
Page 55 - Cable Pinouts; Figure 31 illustrates the V.24 DCE cable.
Serial Port Cable 55 Figure 30 V.24 DTE Cable Assembly Table 31 describes V.24 (EIA/TIA-232) DTE cable pinouts. V.24 EIA/TIA-232 DCE Cable Pinouts Figure 31 illustrates the V.24 DCE cable. Figure 31 V.24 DCE Cable Assembly Table 32 describes V.24 (EIA/TIA-232) DCE cable pinouts. Table 31 V.24 (EIA/T...
Page 57 - V.35 DTE Cable Pinouts; Figure 32 illustrates the V.35 DTE cable.; V.35 DCE Cable Pinouts; Figure 33 illustrates the V.35 DCE cable.
Serial Port Cable 57 V.35 DTE Cable Pinouts Figure 32 illustrates the V.35 DTE cable. Figure 32 V.35 DTE Cable Assembly Table 33 describes V.35 DTE cable pinouts. V.35 DCE Cable Pinouts Figure 33 illustrates the V.35 DCE cable. Table 33 V.35 DTE Cable Pinouts DB-50 Signal Signal Direction 34PIN Sign...
Page 58 - Table 34 describes V.35 DCE cable pinouts.; X.21 DTE Cable Pinouts; Figure 34 illustrates the X.21 DTE cable.
58 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 33 V.35 DCE Cable Assembly Table 34 describes V.35 DCE cable pinouts. X.21 DTE Cable Pinouts Figure 34 illustrates the X.21 DTE cable. Table 34 V.35 DCE cable Pinouts DB-50 Signal Signal Direction 34PIN Signal 31 CTS/RTS <— C RTS 2 RTS/CTS —&...
Page 59 - Table 35 describes X.21 DTE cable pinouts.; X.21 DCE Cable Pinouts; Figure 35 illustrates the X.21 DCE cable.
Serial Port Cable 59 Figure 34 X.21 DTE Cable Assembly Table 35 describes X.21 DTE cable pinouts. X.21 DCE Cable Pinouts Figure 35 illustrates the X.21 DCE cable. Figure 35 X.21 DCE Cable Assembly Table 36 describes X.21 DCE cable pinouts. Table 35 X.21 DTE Cable Pinouts DB50 Signal Signal Direction...
Page 60 - Pinouts
60 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS EIA/TIA-449 DTE Cable Pinouts Figure 36 illustrates the EIA/TIA-449 DTE cable. Figure 36 EIA/TIA-449 DTE Cable Assembly Table 37 describes EIA/TIA-449 DTE cable pinouts. 14 CTS/RTS- <- Control- 10 20 RXD/TXD+ <- Transmit+ 2 44 RXD/TXD- <- Tran...
Page 62 - Figure 38 illustrates the EIA-530 DTE cable.
62 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS EIA-530 DTE Cable Pinouts Figure 38 illustrates the EIA-530 DTE cable. Figure 38 EIA-530 DTE Cable Assembly Table 39 describes EIA-530 DTE cable pinouts. 41 NIL/TXC- <- ST- 23 - Shielding sheath <--> Shielding sheath - Table 38 EIA/TIA-449 DCE...
Page 63 - T1 Cable; Figure 39 illustrates the T1 cable.; ISDN BRI Cables; Figure 40 illustrates the the ISDN S/T Port cable.
T1 Cable 63 T1 Cable Figure 39 illustrates the T1 cable. Figure 39 T1 Cable Table 40 describes T1 cable pinouts. ISDN BRI Cables Figure 40 illustrates the the ISDN S/T Port cable. Figure 40 ISDN S/T Port Cable Table 41 describes ISDN S/T port cable pinouts. Figure 41 illustrates the ISDN U port cabl...
Page 64 - ISDN U Port Cable; Table 42 describes ISDN U port cable pinouts.; Ring
64 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 41 ISDN U Port Cable Table 42 describes ISDN U port cable pinouts. Table 42 ISDN U Port Cable Pinouts RJ-45 Signal 1 - 2 - 3 - 4 Ring 5 Tip 6 - 7 - 8 -
Page 65 - Troubleshoot Online; Com Knowledgebase
B O BTAINING S UPPORT FOR YOUR R OUTER Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits, you must first register your product at http://eSupport.3com.com/ . 3Com eSupport services are based on accounts that you create or have authorization to ac...
Page 66 - Software Upgrades; Contact Us; Country
66 A PPENDIX B: O BTAINING S UPPORT FOR YOUR R OUTER Software Upgrades are the software releases that follow the software version included with your original product. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller. Contact ...
Page 67 - Telephone Technical Support and Repair
Telephone Technical Support and Repair 67 From anywhere in these regions, call: +44 (0)1442 435529 From the following countries, you may use the numbers shown: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805...
