Page 3 - Table of Contents
Table of Contents WELCOME TO 56K INFORMATION ACCESS......................................1 PRODUCT FEATURES .......................................................................2 INTERNAL MODEM INSTALLATION WITH WINDOWS 95 ...................5 D ETERMINING A VAILABLE R ESOURCES ......................
Page 7 - Welcome to 56K*Information Access
Welcome to 56K*Information Access 56K Voice Faxmodem Internal - User’s Guide 1 The International Telecommunications Union (ITU) dec ides the technical protocols that communications devices must use to operate with each other. Modems that comply with ITU standards can “talk” to other standards -compl...
Page 8 - Product Features; Modulation Schemes
Product Features 56K Voice Faxmodem Internal - User’s Guide 2 Modulation Schemes ITU-T V.90 x2™ technology (Download up to 56kbps, and Upload using V.34) ITU-T V.34+ ITU-T V.34 ITU-T V.32bis ITU-T V.32 ITU-T V.23 ITU-T V.22bis ITU-T V.22 Bell 212A ITU-T V.21 Bell 103 Error Control and Data Compressi...
Page 9 - Additional Link Rates
Product Features 56K Voice Faxmodem Internal - User’s Guide 3 Back Channel Link Rates (Upload Speeds) 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200 V.34+ Link Rates 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200, 33600 V.32bis Link R...
Page 10 - Flash ROM Upgradable
Product Features 56K Voice Faxmodem Internal - User’s Guide 4 Flash ROM Upgradable 56K Voice Faxmodem Internal supports software download through flash memory. You can obtain the latest features by downloading updates quickly and easily. Speakerphone* With the addition of an inexpensive set of exter...
Page 11 - Determining Available Resources
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 5 Before you start your installation, make sure that you have the following items: Modem U.S. Robotics Disk RJ-11 Phone Lead Tail Lead Microphone Analogue (Standard) Telephone Wall Socket Phillips Head Screwdriver...
Page 12 - Internal Modem Installation with Windows 95; Determining Your Version of Windows 95
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 6 You will see the IRQs your system is currently using. If IRQs 3, 4, 5, and 7 are being used, you need to free an IRQ before you begin installation. This process involves moving a device from the IRQ you want to ...
Page 13 - Plug and Play Installation
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 7 Plug and Play Installation This modem’s factory default setting is “Plug and Play” operation. If you are using the Windows 95 environment, the COM port and IRQ will automatically be set to Windows as the environ...
Page 14 - How to Insert the Modem into the
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 8 4. When doing a “Plug and Play” installation, the jumper shunts should be placed so that they are hanging from single jumper pins rather than on pairs of pins. Move your jumper shunts so they are hanging as in t...
Page 19 - Installing Modem Drivers; Moving Through the “New Hardware Found” Screens
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 13 Installing Modem Drivers with Windows 95: Versions 950 and 950a Moving Through the “New Hardware Found” Screens 1. When Windows 95 starts, it should detect the modem. If it does, you will see the following scre...
Page 23 - Using the Update Device Driver Wizard Screens
Internal Modem Installation with Windows 95 56K Voice Faxmodem Internal - User’s Guide 17 Installing Modem Drivers with Windows 95: Version 950b Using the Update Device Driver Wizard Screens 1. Start Windows. Insert the U.S. Robotics disk into your disk drive. Click Next. If this screen does not app...
Page 27 - Internal Modem Installation with; A Word about COM Ports and IRQs
Internal Modem Installation with Windows 3.x 56K Voice Faxmodem Internal - User’s Guide 21 Before you start your installation, make sure that you have the following items: Modem U.S. Robotics Disk RJ-11 Phone Lead Tail Lead Microphone Analogue (Standard) Telephone Wall Socket Phillips Head Screwdriv...
Page 28 - How to Change the Modem’s Settings
Internal Modem Installation with Windows 3.x 56K Voice Faxmodem Internal - User’s Guide 22 Accessories cannot share COM ports and should not share IRQs. When accessories try to share settings, they will either not work properly or not work at all. 3Com has set your modem to a default Plug and Play s...
Page 37 - Software Installation; Type of Modem; Initialisation String; Flow Control; You are now ready to start using your
Software Installation 56K Voice Faxmodem Internal - User’s Guide 31 Refer to your software manual for the specific installation instructions. The software’s installation program will ask you questions about the modem you are using. You may need the following information when installing a communicati...
Page 38 - PROBLEM: The computer or software will not recognise the
Software Installation 32 56K Voice Faxmodem Internal - User’s Guide Read This First! 1. Click Windows Start, point to Settings, and click Control Panel. 2. Double-click the Modems icon . 3. Click the Diagnostics tab . 4. Click on the COM port that your modem is assigned to, so that it is highlighted...
Page 39 - POSSIBLE SOLUTION; PROBLEM: The modem will not go off hook to dial or does
Troubleshooting 56K Voice Faxmodem Internal - User’s Guide 33 POSSIBLE SOLUTION You may have a COM port/IRQ conflict. If you have an internal modem and a Windows 95 system, right -click on the My Computer icon on your desktop. Click Properties . Click the Device Manager tab. If you see a yellow excl...
Page 41 - PROBLEM: Both modems sound like they are exchange
Troubleshooting 56K Voice Faxmodem Internal - User’s Guide 35 PROBLEM: Both modems sound like they are exchange carrier signals, but fail to establish a connection. POSSIBLE SOLUTION You may have a poor line connection. Place the call again. Calls are routed differently each time. POSSIBLE SOLUTION ...
Page 42 - PROBLEM: Errors are constantly occurring in your V.17 fax; PROBLEM: Your communications software fails to initialise
Troubleshooting 36 56K Voice Faxmodem Internal - User’s Guide PROBLEM: Errors are constantly occurring in your V.17 fax transmissions. POSSIBLE SOLUTION Your modem initialisation string may be insufficient for fax transmissions. In terminal mode, type the following initialisation string: AT&F&am...
Page 45 - Support Resources; Connecting to the 3Com Bulletin Board System (BBS)
Support Resources 56K Voice Faxmodem Internal - User’s Guide 39 Connecting to the 3Com Bulletin Board System (BBS) To connect to the 3Com BBS, dial 33320910308 . If this is your first time connecting to our BBS, you will be asked to enter your name, create a password of your choice, and to fill out ...
Page 46 - Are You Still Having Problems?
Support Resources 40 56K Voice Faxmodem Internal - User’s Guide Are You Still Having Problems? • Review this manual. • Contact your local reseller/dealer who may be able to provide you with the necessary assistance. • If your reseller/dealer cannot help you, contact 3Com Customer Support. When you c...
Page 47 - Glossary
Glossary 56K Voice Faxmodem Internal - User’s Guide 41 Cross references are printed in boldface . Cross references with items in the Technical Reference section are printed in italics . analogue loopback A modem self-test in which data from the keyboard or an internal test pattern is sent to the mod...
Page 58 - Technical Reference; Typing Commands; Basic Data Commands
Technical Reference 52 56K Voice Faxmodem Internal - User’s Guide Typing Commands • Type commands in either upper or lower case, not a combination. Use the Backspace key to delete errors. (You cannot delete the original AT command since it is stored in the modem buffer.) • If a command has numeric o...
Page 64 - Extended Data Commands
Technical Reference 58 56K Voice Faxmodem Internal - User’s Guide Y n Selects power-on/reset default configuration Y 0 Use profile 0 setting in NVRAM Y 1 Use profile 1 setting in NVRAM Y 2 Use factory configuration 0 Y 3 Use factory configuration 1 Y 4 Use factory configuration 2 Z Resets modem Z0 R...
Page 78 - Fax Commands
Technical Reference 72 56K Voice Faxmodem Internal - User’s Guide Fax Commands +FCLASS= n Sets the mode of operation FCLASS=0 Data mode FCLASS=1 Group 3 Facsimile Service Class 1 mode FCLASS? Displays the current FCLASS mode (See mode descriptions above) +FCLASS=? Displays the FCLASS mode options (S...
Page 79 - Screen Messages
Technical Reference 73 +FTH= n Transmits data framed in the HDLC protocol using the modulation specified by n . ( n = 3, 24, 48, 72, 96, 97, 98, 121, 22, 145, or 146) Note: See the “Screen Messages” table at the end of this section for an explanation of messages that appear in response to this comma...
Page 80 - Regulatory; CE Compliance; Electromagnetic Compatibility
Regulatory 74 56K Voice Faxmodem Internal - User’s Guide CE Compliance Electromagnetic Compatibility This device complies with the following standards in accordance with the European Directives 89/336/EEC. • Immunity EN 50082-1 06/92 • Emission EN 55022 class B 08/87 Safety (Low Voltage Directive) T...
Page 81 - Limited Warranty
Limited Warranty 56K Voice Faxmodem Internal - User’s Guide 75 U.S. Robotics Access Corp., a subsidiary of 3Com Corporation, warrants to the original end-user purchaser that this product will be free from defects in materials and workmanship for the life of the modem. During the limited warranty per...
